Nearly 250,000 minivans getting recalled due to faulty parking part

 

Auburn Hills, Mich. – June 25, 2018 – Around a quarter million minivans are being recalled across the U.S. as a result of malfunctioning component that may cause affected vehicles to roll away despite being in the parked position, according to documentation submitted to the National Highway Traffic Safety Administration.

The Defect

Chrysler says its recalling approximately 240,242 Pacifica models that come equipped with a manual park release plug attached to steering column, based on an internal briefing document available through NHTSA’s website. Under normal circumstances, the pull-capable feature enables Pacifica owners to shift from “park” into “neutral” mode if the rotary shift knob malfunctions or if the vehicle won’t start. The easiest way to do this is through the use of a common screwdriver.

However, according to the Michigan-based automaker, the manual park release plug in affected vehicles may not require a screwdriver or similar device to manipulate the plug because some were installed improperly during the manufacturing process. As a result, the component can be engaged mistakenly, causing the vehicle to roll away, potentially resulting in the injury of a bystander or damage to property surrounding the minivan.

Although the automaker can’t be sure which specific Pacificas may be impacted, Chrysler says it has been able to determine where they originated. The minivans were built at the Windsor Assembly Plant somewhere between mid June 2016 and early April of this year, the model years confined to 2017 and 2018. Chrysler says any Pacificas assembled after April 6 should be in the free and clear with respect to this component problem because the MPR plugs were redesigned with a “higher pull-out force, requiring the use of a screwdriver” or similar tool.

Timeline of Events

Chrysler became aware of the instrumentation failing on March 22 during routine performance testing, according to a chronology of events compiled by NHTSA. A few days later, upon closer examination of the issue, an internal investigator discovered the problem wasn’t unique to just one Pacifica, but potentially many more, when the plug could be adjusted too easily in several other vehicles examined. Additional testing conducted over the course of a month revealed that the nature and scope of the flaw necessitated a voluntary safety recall due to non-compliance.

The Solution

Chrysler says the recall will go into effect officially on August 3, the date in which owners of the impacted Pacifica models will be notified of the plug problem by mailers sent to owners’ home addresses. Motorists are urged to take their vehicles to their nearest Chrysler dealership so the MPR can be repaired or replaced. This fix will come at no charge to the owner.

For further information regarding the recall, call Chrysler’s customer service department at 1-800-853-1403. The reference number is U50. NHTSA’s has a toll-free number as well at 1-888-327-4236, which is the agency’s Vehicle Safety Hotline. Its online home for recalls is www.safercar.gov.

Sean ReyesNearly 250,000 minivans getting recalled due to faulty parking part

Chrysler Pacifica Minivan Is Recalled for a Rollaway Issue

Chrysler Pacifica Minivan Is Recalled for Rollaway Issue

Fiat Chrysler Automobiles (FCA) issued a recall of 240,242 Chrysler Pacifica minivans because a small piece of dashboard trim that’s attached to the vehicle’s manual Park release is too easy to remove…

Vehicles recalled: Chrysler Pacifica minivans built between June 15, 2016 and April 6, 2018.

The problem: Dashboard trim that covers the vehicle’s Manual Park Release is too easy to remove without a screwdriver, which increases the likelihood of accidentally shifting from Park into Neutral…Read more on ConsumerReports.org

Sean ReyesChrysler Pacifica Minivan Is Recalled for a Rollaway Issue

Fiat Chrysler recalls 4.8 million vehicles that could get stuck in cruise control

Fiat Chrysler recalls 4.8 million vehicles that could get stuck in cruise control

Only one incident related to the malfunction has been reported to Fiat Chrysler (FCAU), and there are no reported injuries.

The issue can be triggered when the car accelerates while operating under cruise control, which it might do in order to maintain its speed while climbing a hill, the company said. This could potentially cause a short circuit… Read more on Money.CNN.com

Sean ReyesFiat Chrysler recalls 4.8 million vehicles that could get stuck in cruise control

2018 Dodge, Jeep, Chrysler and Ram Vehicles: Recall Alert

2018 Dodge, Jeep, Chrysler and Ram Vehicles: Recall Alert

Sean Reyes2018 Dodge, Jeep, Chrysler and Ram Vehicles: Recall Alert

Chrysler recalls SUVs with defective frame components

Auburn Hills, Mich. – May 4, 2018 – Chrysler Fiat Automobiles has recalled more than 100 vehicles potentially equipped with defective vehicle frame components, according to documentation submitted to the National Highway Transportation Administration. The campaign involves 2018 Jeep Wrangler sport utility vehicles produced between Oct. 15, 2017, and Oct. 16, 2017. FCA suspects roughly half of the vehicles referenced in the recall contain the defective parts.
The Defect
The affected vehicles feature frames with rear underbody ladder rails that are prone to premature corrosion and failure. In the event that ladder rail fails, the adjacent left rear seat mount may loosen. Additionally, ladder rail corrosion can weaken the structural integrity of the left rear floor pan. Together, these developments may increase the risk of occupant injury during an accident. However, FCA has yet to receive reports connecting the defective underbody ladder rails to any accidents or injuries.
Timeline of Events
In October 2017, FCA engineers discovered 2018 Jeep Wrangler underbody ladder rails that appeared to differ from other frame components. This finding prompted the FCA Vehicle Safety and Regulatory Compliance group to open official investigation into the matter. Over the course of November 2017 and December 2017, the VSRC organization collaborated with personnel from FCA Materials Engineering to assess the galvanized coating used on the underbody ladder rails, as the varnish seemed to exhibit depleted moisture protection capabilities. During this time, VSRC members also met with the Body Engineering team to better understand the initial design for the 2018 Jeep Wrangler.These safety and quality assurance stakeholders reviewed build data and parts receivable timelines, as well, using this information to determine the scope of the problem.
The VSRC group in January 2018 convened with FCA Safety Engineering experts to understand the various hazards created by potentially corroded underbody ladder rails. One month later, VSRC members received confirmation from the engineering group that the parts were indeed at risk of experiencing premature oxidization and could fail as a result. Throughout March 2018, the VSRC organization reviewed production data and determined the number of vehicles potentially affected. On April 5, 2018, the group met with the Vehicle Regulations Committee, and together, these two bodies decided a voluntary safety recall was necessary.
The Solution
FCA has yet to develop a solution to this issue. However, the automaker does intend to reach out to both owners and dealers June 1, 2018, according to an NHTSA recall acknowledgement document. Owners in need of assistance prior to the start of the recall can contact FCA customer service at (800) 853-1403. Callers should use the internal recall identification code U27. Owners can also connect with the NHTSA directly using its Vehicle Safety Hotline at (888) 327-4236.
Sean ReyesChrysler recalls SUVs with defective frame components

Chrysler recalls vehicles with defective body supports

Auburn Hills, Mich. – April 23, 2018 – Fiat Chrysler Automobiles has recalled more than 12,500 vehicles potentially equipped with defective body supports, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects 2018 Alfa Romeo Stelvio sport utility vehicles produced between March 20, 2017, and Feb. 14, 2018.
FCA suspects that all of the vehicles referenced in the action contain the defective parts.
The Defect
Affected vehicles feature A-pillar joints that are not properly sealed to adjacent heating ventilation air conditioning boxes. Consequently, moisture intrusion can occur, resulting in corrosion to the A-pillar and the body control module.
Should oxidization take place, various vehicle components may fail, including the windshield wipers, turn indicators, the horn and the exterior lighting system. Without these features, the likelihood of accident or injury increases dramatically. However, FCA has yet to receive reports connecting the defect to any collisions or injuries.
Timeline of Events
The Alfa Romeo Vehicle Safety and Regulatory Compliance group on Sept. 15, 2017, launched an internal investigation after receiving a warranty claim detailing an instance of front wiring harness oxidization. More than one month later, stakeholders for the automaker, an FCA subsidiary, met to discuss the issue and the potential impact. On Oct. 26, 2017, a little over week after the stakeholder meeting, Alfa Romeo received another warranty clam outlining multiple electrical failures. This promoted a more in-depth investigation, which continued into 2018.
Between October 2017 and January 2018, the Alfa Romeo Quality and Product Development Body Engineering team attempted to recreate the outcomes described in the warranty claims in house. This involved testing the vehicle in question for water intrusion. This analysis later revealed the presence of corrosion near where the A-pillar is sealed to the heating ventilation air conditioning box.
Engineers for the automaker concurrently performed water intrusion tests on the nearby body control module, finding similar results. On March 19, 2018, Alfa Romeo concluded its investigation with validation tests performed via handheld wand and end-of-line water analysis.
Members of the Vehicle Regulations Committee reviewed the matter March 23, 2018, and decided that a voluntary safety recall was necessary. Alfa Romeo notified dealers of the impending action March 29, 2018.
The Solution
Alfa Romeo has directed dealers to install additional sealant protections in affected vehicles free of charge, according to an NHTSA recall acknowledgment document. The automaker intends to notify owners via first-class mail May 18, 2018. Those in need or more immediate assistance can contact FCA customer service at (800) 853-1403. Callers should use the internal recall identification code U36. Owners can also reach out to the NHTSA directly using its Vehicle Safety Hotline at (888) 327-4236.
Sean ReyesChrysler recalls vehicles with defective body supports

Chrysler recalls vehicles with defective oil pumps

 

Auburn Hills, Mich. – March 14, 2018 – Fiat Chrysler Automobiles has recalled nine vehicles potentially equipped with defective oil pumps, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects 2017 Jeep Renegade sport utility vehicles produced between Nov. 8, 2017, and Nov. 9, 2017, at the Toulca Assembly Plant in Toulca, Mexico, and the Belvedere Assembly Plant in Belvedere, Illinois. FCA suspects just 1 percent of the models named in the action actually contain the defective parts.

The Defect

Affected vehicles could contain 2.4-liter engines with cracked oil pump housings. These defective fixtures may inhibit oil pump operation, eventually leading the feature to fail and cause unexpected engine stalling. The defective component therefore poses a serious safety risk to occupants as it increases the likelihood of an accident. However, FCA has yet to receive field reports connecting the problematic part to any accidents or injuries.

Timeline of Events

On Sept. 5, 2017, engineers at the Fremont, Indiana-based parts supplier Metaldyne BSM discovered a recently assembled oil pump with a crack in its housing, according to an internal recall chronology document given to the NHTSA. Eight days later, Metaldyne alerted FCA. On Sept. 15, 2017, the automaker brought the problem to the Vehicle Safety and Regulatory Compliance group, which immediately launched an investigation.

FCA Supplier Control and engineers from the Dundee Engine Plant in Dundee, Michigan and the Saltillo North Engine Plant in Ramos Arizpe, Coahuila, Mexico confirmed the problem via material inspection and oil pump traceability studies Oct. 5, 2017. The VRC on Oct. 17, 2017, decided to conduct a voluntary safety recall for approximately 357 vehicles believed to contain the defective oil pumps., according to an NHTSA safety recall report. By this point, FCA had found nine separate engine assemblies that had not been installed in vehicles. The oil pumps in these engines, despite originating from the flawed Metaldyne batch, were not included in the recall.

On Feb. 14, 2018, the VRC discovered that nine potentially problematic engine assemblies were not properly inspected before being installed in vehicles. This led the group to launch another voluntary recall Feb. 15, 2018.

The Solution

FCA will direct dealers to inspect the oil pumps in affected vehicles and replace them if necessary, according to an NHTSA recall acknowledgment document. These repairs will be done free of charge. The automaker intends to notify both dealers and owners April 13, 2018. Owners in need of more immediate assistance can contact FCA customer service representatives at (800) 853-1403. Callers should use the internal recall identification code U18. Owners can also reach out to the NHTSA directly using the Vehicle Safety Hotline at (888) 327-4236.

Sean ReyesChrysler recalls vehicles with defective oil pumps

Chrysler recalls vehicles with noncompliant tire placards

 

Auburn Hills, Mich. – March 9, 2018 – Fiat Chrysler Automobiles has recalled more than 3,400 vehicles potentially equipped with noncompliant tire placards, according to documentation submitted to the National Highway Transportation Safety Administration. The actions affects 2018 Dodge Ram Pro Master cargo vans produced between June 29, 2017, and Dec. 18, 2017. FCA estimates that all of the vehicles referenced in the recall contain the problematic parts.

The Defect

Affected models are fitted with tires that feature incorrect informational placards. These components display inaccurate “vehicle capacity weight” and “designated seated capacity” numbers. Consequently, the defective placard poses a serious threat to occupants as they could unintentionally overload their vehicles, cause tire failure and wreck. In addition to constituting a driving hazard, the parts violate Federal Motor Vehicle Safety Standard 110, which states that “each vehicle, except for a trailer or incomplete vehicle,” must have tire information placards that include entries for vehicle capacity weight, designated seated capacity, “recommended cold tire inflation” and “tire size,” according to the Government Publishing Office.

Timeline of Events

The FCA Corporate Audit team on Dec. 18, 2018, reached out to the FCA Vendor Management group about an incorrect seating capacity figure displayed on tire placard affixed to a 2018 Dodge Ram Pro Master cargo van. The FCA VM connected with the engineering team to verify the error. Engineering personnel verified the inaccurate tire placard and launched an investigation, which revealed that incorrectly calibrated production software caused the issue.

FCA corporate leaders on Dec. 22, 2017, brought the problem to the Vehicle Safety and Regulatory Compliance group via email. VSRC leaders received the message Jan. 2, 2018, and initiated another investigation. On the following day, the FCA VSRC group placed a hold on 2018 Dodge Ram Pro Master cargo vans and hosted a meeting with cross-functional stakeholders to review the issue, identify the root cause and develop actionable corrective action. The VSRC also requested that engineering look into the seemingly incorrect placard, confirm its inaccuracy for a second time and judge its compliance with FMVSS.

On Jan. 12, 2018, the VSRC team officially designated the root cause, the overall scope of the issue and its impact to customers. With this data in hand, FCA decided on Feb. 15, 2018, to conduct a voluntary safety recall. The automaker began notifying dealers of the impending action Feb. 22, 2018.

The Solution

FCA has directed dealers to inspect and, if necessary, amend the tire placards installed on the recalled vehicles, according to an NHTSA recall acknowledgement document. The car manufacturer intends to notify owners through first-class mail April 13, 2018. Those in need of more immediate assistance prior to the start of the recall can contact FCA customer service representatives via telephone at (800) 853-1403. Callers should use internal recall identification code U17. Owners can also reach out to the NHTSA directly using the agency’s toll-free Vehicle Safety Hotline at (888) 327-4236.

Sean ReyesChrysler recalls vehicles with noncompliant tire placards

Chrysler recalls vehicles with noncompliant tire placards

 

Auburn Hills, Mich. – March 9, 2018 – Fiat Chrysler Automobiles has recalled more than 3,400 vehicles potentially equipped with noncompliant tire placards, according to documentation submitted to the National Highway Transportation Safety Administration. The actions affects 2018 Dodge Ram Pro Master cargo vans produced between June 29, 2017, and Dec. 18, 2017. FCA estimates that all of the vehicles referenced in the recall contain the problematic parts.

The Defect

Affected models are fitted with tires that feature incorrect informational placards. These components display inaccurate “vehicle capacity weight” and “designated seated capacity” numbers. Consequently, the defective placard poses a serious threat to occupants as they could unintentionally overload their vehicles, cause tire failure and wreck. In addition to constituting a driving hazard, the parts violate Federal Motor Vehicle Safety Standard 110, which states that “each vehicle, except for a trailer or incomplete vehicle,” must have tire information placards that include entries for vehicle capacity weight, designated seated capacity, “recommended cold tire inflation” and “tire size,” according to the Government Publishing Office.

Timeline of Events

The FCA Corporate Audit team on Dec. 18, 2018, reached out to the FCA Vendor Management group about an incorrect seating capacity figure displayed on tire placard affixed to a 2018 Dodge Ram Pro Master cargo van. The FCA VM connected with the engineering team to verify the error. Engineering personnel verified the inaccurate tire placard and launched an investigation, which revealed that incorrectly calibrated production software caused the issue.

FCA corporate leaders on Dec. 22, 2017, brought the problem to the Vehicle Safety and Regulatory Compliance group via email. VSRC leaders received the message Jan. 2, 2018, and initiated another investigation. On the following day, the FCA VSRC group placed a hold on 2018 Dodge Ram Pro Master cargo vans and hosted a meeting with cross-functional stakeholders to review the issue, identify the root cause and develop actionable corrective action. The VSRC also requested that engineering look into the seemingly incorrect placard, confirm its inaccuracy for a second time and judge its compliance with FMVSS.

On Jan. 12, 2018, the VSRC team officially designated the root cause, the overall scope of the issue and its impact to customers. With this data in hand, FCA decided on Feb. 15, 2018, to conduct a voluntary safety recall. The automaker began notifying dealers of the impending action Feb. 22, 2018.

The Solution

FCA has directed dealers to inspect and, if necessary, amend the tire placards installed on the recalled vehicles, according to an NHTSA recall acknowledgement document. The car manufacturer intends to notify owners through first-class mail April 13, 2018. Those in need of more immediate assistance prior to the start of the recall can contact FCA customer service representatives via telephone at (800) 853-1403. Callers should use internal recall identification code U17. Owners can also reach out to the NHTSA directly using the agency’s toll-free Vehicle Safety Hotline at (888) 327-4236.

Sean ReyesChrysler recalls vehicles with noncompliant tire placards

Chrysler recalls vehicles with defective braking system

 

Auburn Hills, Mich. – Feb. 20, 2018 – Fiat Chrysler Automobiles has recalled more than 180,000 vehicles potentially equipped with defective brake transmission shift interlock modules, according to documentation filed with the National Highway Transportation Safety Administration. The campaign affects multiple vehicles, including:

  • 2017-2018 Dodge Ram 1500 pickup trucks produced between Jan. 1, 2017, and Jan. 13, 2018.
  • 2017-2018 Dodge Ram 2500 pickup trucks produced between Jan. 1, 2017, and Jan. 10, 2018.
  • 2017-2018 Dodge Ram 3500 pickup trucks produced between Jan. 1, 2017, and Jan. 24, 2018.

FCA suspects 3 percent of the models referenced in the recall actually contain the defective components.

The Defect

Affected vehicles, all of which feature column gear shifting assemblies, come with BTSI systems that prone to dysfunction after long periods of use. Specifically, the plastic housing surrounding the BTSI components swells in high temperatures and causes the locking pin to remain in open position. When this occurs, drivers are free to shift the vehicle transmission out of park without depressing the brake pedal or even switching on the car. This defect poses increases the likelihood of unintended rollaway and therefore poses a serious threat to occupants. However, FCA has not received reports linking the defect to any accidents or injuries.

Timeline of Events

The FCA Vehicle Regulations Committee on Dec. 8, 2017, requested an internal investigation into vehicles produced after Dec. 31, 2016, suspecting that some may suffer from mechanical flaws. Roughly one month later, engineering personnel tested a BTSI solenoid by heating in an oven set to 170 degrees Fahrenheit. The component reached 250 degrees Fahrenheit within five minutes, indicating that problems could development in real-world operational environments. Soon after, members of the VRC requested insight into the production processes behind the development of the BTSI housing and pin components. FCA engineers looked into the matter and found that the fabrication process had remained consistent prior to and following Dec. 31, 2016.

The VRC continued to investigate the matter throughout January 2018, opening a nationwide field review and repair order search. The latter effort yielded three reports that referenced vehicles that suffered BTSI failure and were produced after Dec. 31, 2016. Owners reported being able to shift out of park without pressing the brake pedal or turning the ignition. On Jan. 26, 2018, the VRC found two additional field reports outlining the same issue.

On Feb. 1, 2018, the VRC decided that a voluntary safety recall was required.

The Solution

FCA is currently working on a mechanical remedy, which it will offer free of charge through an owner reimbursement program. The automaker intends to notify both dealers and owners March 30, 2018. Owners in need of more immediate assistance can reach out to the NHTSA directly using its vehicle Safety Hotline at (888) 327-4236.

Sean ReyesChrysler recalls vehicles with defective braking system