Chrysler Recalls 2017-19 Pacifica Vehicles With Battery Issue

Laguna Hills, CA – May 18, 2019 – Chrysler is recalling certain 2017-2019 Pacifica vehicles equipped with stop/start systems. A loose battery to ground connection may lead to an occasional loss of power steering assist as well as intermittent stalling. If this happens, there is a greater chance of a crash. As many as 198,731 vehicles could be affected by this problem.   

The Defect

According to the National Highway Traffic Safety Administration report on this issue, the affected vehicles could have a loose connection between battery and ground, which may cause the driver to lose power steering or even experience stalling of the vehicle. Either of these situations could result in a crash. 

Timeline of Events

Chrysler’s Vehicle Safety and Regulatory Compliance office received field study reports Jan. 23, 2019 of 14 vehicles experiencing power steering problems potentially caused by loose ground connections.

Chrysler began investigating the issue between February and March, examining field and warranty data. The automaker’s engineering and manufacturing experts determined in April that the wire harness manufacturing process may have deposited sealer on the harness tab, leading to an accumulation that could eventually cause a loss of clamp load over a period of time. When that happens, intermittent electrical connection could result.

As of April 26, Chrysler had received numbers of complaints and field reports concerning this issue, but said that it was unaware of any related accidents or injuries. Consequently, the automaker’s Vehicle Regulations Committee decided May 2 to launch a voluntary safety recall of the affected vehicles.

The Solution

The recall is expected to begin June 28, 2019. Chrysler will notify owners, informing them to take their vehicles to the nearest dealership, so that dealers can inspect battery ground surfaces, clean contacts as required and correctly reassemble the ground connection, at no cost to owners.

Owners may contact Chrysler customer service at 1-800-853-1403. FCA US’ number for this recall is V53. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to the www.safercar.gov website. The NHTSA Campaign Number for this recall is 19V348000.

Sean ReyesChrysler Recalls 2017-19 Pacifica Vehicles With Battery Issue

Chrysler Recalls Over 47,000 Pacifica and Pacifica Hybrid Vehicles for Steering Issue

 

Laguna Hills, CA – March 18, 2019 – Chrysler is recalling certain 2018 Pacifica and Pacifica hybrid vehicles. The right front lower control arm could separate from the steering knuckle, causing loss of directional control and increasing the risk of a crash. As many as 47,771 vehicles are potentially affected by this issue.

The Defect

According to the National Highway Traffic Safety Administration Safety Recall Report on this issue, the right front lower control arm can separate from the steering knuckle in some 2018 MY Chrysler Pacifica vehicles. The issue came to light due to an increase in warranty claims for buzz, squeak and rattle relating to the suspect joint were reported. If the right lower control arm separates from the steering knuckle, the driver may experience a loss of directional control, which can result in the vehicle crashing without advance warning.

Timeline of Events

Chrysler’s Vehicle Safety and Regulatory Compliance organization launched an investigation Nov. 20, 2018 following the field report of a vehicle that exhibited a separated right front lower control arm ball joint separated from the steering knuckle.

Between Nov. 4-17, Chrysler’s Chassis Engineering team completed dimensional component testing. From Nov. 19 to Jan. 14, 2019. Chassis Engineering did system level testing to confirm failure mode and the scope of the issue. In addition, Chrysler and its Chassis Engineering team held meetings between Nov. 20, 2018, and Feb. 15, 2019 to  review the issue and discuss customer consequences, potential root cause, the scope of vehicles affected, potential corrective actions being investigated and component and system test results.

Following receipt of five Customer Assistance and Information Requests and one field report, Chrysler decided Feb. 21, 2019 to conduct a voluntary safety recall of the affected vehicles.

The Solution

Starting April 19, 2019, Chrysler will notify owners, and dealers will inspect the right front knuckle and lower control arm for damage and replace as needed, replacing the right front lower control arm knuckle pinch bolt with a larger diameter pinch bolt free of charge.

Some of the affected vehicles may be in dealers’ new vehicle inventory. Federal law requires that repairs must be completed before retail delivery. These vehicles will be eligible for a reimbursement allowance through Chrysler.

Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is V15. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. The NHTSA Campaign Number for this recall is 19V143000.

Sean ReyesChrysler Recalls Over 47,000 Pacifica and Pacifica Hybrid Vehicles for Steering Issue

Fiat Chrysler Adds 1.4 Million Vehicles to Takata Airbag Recall

Fiat Chrysler Adds 1.4 Million Vehicles to Takata Airbag Recall

Fiat Chrysler Automobiles (FCA) is adding 1.4 million vehicles in the U.S. to its list of those that should have their Takata airbag inflators replaced. The action includes Dodge, Chrysler, Jeep, and Ram vehicles.

This latest announcement from FCA covers passenger-side front airbag inflators, and is part of the effort by the National Highway Traffic Safety Administration (NHTSA) and automakers to space out the replacement of Takata airbag inflators based on the risk to drivers and passengers.

The goal has been to get replacement inflators to vehicle owners in the highest-risk regions first, and then to the rest of the country later as the supply of replacement inflators grows. The last wave of recalls is scheduled for early in 2020…Read more on ConsumerReports.org

Sean ReyesFiat Chrysler Adds 1.4 Million Vehicles to Takata Airbag Recall

Chrysler Fiat Automobiles recalls 12,000 vehicles over powertrain problem

 

United States – Aug. 26, 2018 – According to Consumer Reports, in a recent string of recalls, the Fiat Chrysler Automobiles (FCA) has announced a recall of 12,779 vehicles. Various Jeep, Dodge, Fiat, and Ram SUVs and cars are involved in this particular recall, which is for a faulty part in the powertrain system.

The Defect

Due to the powertrain system having a potentially broken or a wrongly manufactured circuit board, the problem can connect directly to stalling and starting the vehicle. This is on the drivetrain and does not include the main engine of the car. Powertrain systems are in both manual and automatic vehicles and include transmission, drive shafts and differentials components.

Specifically, inside the circuit board, there is a voltage regular chip that helps control some of the automating controlling and driving of the cars. When this fails, the cars will not start or will stall out after being turned on via ignition. When vehicles stall unexpectedly, there is a risk of an accident or injury from a crash. Issues with starting vehicles can cause drivers to be stranded or without a working car.

Of more than 12,000 vehicles affected, the list includes certain Jeep Renegade, Compass and Grand Cherokee (2018), RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles; the Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles (2018-2019) and the Jeep Cherokee and Chrysler Pacifica vehicles (2018-2019).

Timeline of Events

The recall is expected to officially begin September 28 of this year to solve the ignition problem. FCA states they will replace the powertrain control module free of charge for consumers and dealerships.

Also this month, FCA recalled similar 2018-2019 Jeep and Dodge models for brake fluid issues. More than 200,000 vehicles were included in this recall, which required brake fluid to be replaced complimentary to avoid potential bigger issues with the systems. Breaking and steering issues are imperative to fix immediately, due to the higher risks of crashes involved.

In June, a woman in Ohio claimed to have a steering issue with her Jeep, causing it to lockup while she was operating her car. However, FCA and Jeep spokespeople said her particular car did not fall under any current recall.

Alongside the recent recalls, FCA is facing some issue is court as well. According to the Detroit Free Press, Alphons Iacobelli, a former vice president of employee relations for FCA, is facing charges of embezzlement. The company took funds allocated for worker trainers and used them for extraordinary perks, trips and bonuses instead.

Seven other higher-ups have already been convicted and charged in the scandal. The Justice Department and other government entities may be looking further into investigations that could cost FCA millions, if not billions, in court fees and fines. However, further actions are speculative due to FCA being incorporated in the Netherlands and the charges happening in the U.S.

The Solution

Chrysler announced plans to directly notify owners. If auto dealerships and drivers would like more information, they can contact the National Highway Traffic Safety Administration (NHTSA), which can be reached via their website, and reference the campaign number 18V524. Costumers who would like to contact Chrysler directly in the US can call their helpline at 1-800-334-9200. For reference, the recall official number from FCA is U87.

Sean ReyesChrysler Fiat Automobiles recalls 12,000 vehicles over powertrain problem

Chrysler, Dodge, Fiat, Ram, and Jeep Recall Vehicles Because They May Not Start

Fiat Chrysler Automobiles (FCA) announced a recall of 12,779 Chrysler, Dodge, Fiat, Jeep, and Ram vehicles from the 2017 through 2019 model years. A faulty powertrain controller may keep the vehicles from starting, stall immediately after starting, or stall while driving. The defect is more likely to keep a car from starting than it is to lead to a stall, according to FCA.

Although it has received reports of vehicles that have stalled while driving, FCA says it is unaware of any crashes or injuries related to this problem…Read more on ConsumerReports.com

Sean ReyesChrysler, Dodge, Fiat, Ram, and Jeep Recall Vehicles Because They May Not Start

2018 Chrysler Pacifica: Recall Alert

2018 Chrysler Pacifica: Recall Alert

Vehicles Affected: Approximately 65 model-year 2018 Chrysler Pacifica minivans

The Problem: In one recall, the front-axle half-shafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity joint. If the axle shaft disengages from the CV joint, the minivan will have a loss of drive or allow the vehicle to move while in the Park position, increasing the risk of a crash.

In the second recall, a component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels, increasing the risk of a crash.

The Fix: For the first recall, dealers will replace the left or right half-shaft assembly; for the second, dealers will replace the transmission. Both repairs will be done for free…Read more on Cars.com

Sean Reyes2018 Chrysler Pacifica: Recall Alert

FCA Issues a Cruise Control Recall for Dodge Challenger SRT Demon and Other Vehicles

FCA Issues a Cruise Control Recall for Dodge Challenger SRT Demon and Other Vehicles

While we find the idea of using cruise control in a 840 horsepower Dodge Challenger SRT Demon quite amusing, Italian-American conglomerate FCA is currently recalling some of its vehicles, including its super powerful Demon, due to an issue with the cruise control unit.

The system, according to the NHTSA’s website, remains active even after the driver has deactivated cruise control using the steering-wheel mounted controls… Read more on GuideAutoWeb.com

Sean ReyesFCA Issues a Cruise Control Recall for Dodge Challenger SRT Demon and Other Vehicles

Nearly 250,000 minivans getting recalled due to faulty parking part

 

Auburn Hills, Mich. – June 25, 2018 – Around a quarter million minivans are being recalled across the U.S. as a result of malfunctioning component that may cause affected vehicles to roll away despite being in the parked position, according to documentation submitted to the National Highway Traffic Safety Administration.

The Defect

Chrysler says its recalling approximately 240,242 Pacifica models that come equipped with a manual park release plug attached to steering column, based on an internal briefing document available through NHTSA’s website. Under normal circumstances, the pull-capable feature enables Pacifica owners to shift from “park” into “neutral” mode if the rotary shift knob malfunctions or if the vehicle won’t start. The easiest way to do this is through the use of a common screwdriver.

However, according to the Michigan-based automaker, the manual park release plug in affected vehicles may not require a screwdriver or similar device to manipulate the plug because some were installed improperly during the manufacturing process. As a result, the component can be engaged mistakenly, causing the vehicle to roll away, potentially resulting in the injury of a bystander or damage to property surrounding the minivan.

Although the automaker can’t be sure which specific Pacificas may be impacted, Chrysler says it has been able to determine where they originated. The minivans were built at the Windsor Assembly Plant somewhere between mid June 2016 and early April of this year, the model years confined to 2017 and 2018. Chrysler says any Pacificas assembled after April 6 should be in the free and clear with respect to this component problem because the MPR plugs were redesigned with a “higher pull-out force, requiring the use of a screwdriver” or similar tool.

Timeline of Events

Chrysler became aware of the instrumentation failing on March 22 during routine performance testing, according to a chronology of events compiled by NHTSA. A few days later, upon closer examination of the issue, an internal investigator discovered the problem wasn’t unique to just one Pacifica, but potentially many more, when the plug could be adjusted too easily in several other vehicles examined. Additional testing conducted over the course of a month revealed that the nature and scope of the flaw necessitated a voluntary safety recall due to non-compliance.

The Solution

Chrysler says the recall will go into effect officially on August 3, the date in which owners of the impacted Pacifica models will be notified of the plug problem by mailers sent to owners’ home addresses. Motorists are urged to take their vehicles to their nearest Chrysler dealership so the MPR can be repaired or replaced. This fix will come at no charge to the owner.

For further information regarding the recall, call Chrysler’s customer service department at 1-800-853-1403. The reference number is U50. NHTSA’s has a toll-free number as well at 1-888-327-4236, which is the agency’s Vehicle Safety Hotline. Its online home for recalls is www.safercar.gov.

Sean ReyesNearly 250,000 minivans getting recalled due to faulty parking part