Chrysler to take part in public hearing over recalls

Detroit, MI — May 20, 2015 — On July 2, the National Highway Traffic Safety Administration plans to conduct a public hearing regarding the recall-related actions of Fiat Chrysler Automobiles. According to a statement from this organization, the hearing will review several recalls over different features, including ignition switches, air bag inflators and other elements in the company’s vehicles.

The total amount of recalls pertain to millions of vehicles, including such models as Dodge Chargers, Dodge Challengers and Jeep Grand Cherokees. The NHTSA is concerned that Chrysler has not sufficiently addressed the individual problems and is acting partly in response to consumer complaints.

Among this group of recalls, the highest amount of vehicles addressed in a single action is the December 2014 recall, issued in response to defective Takata airbags, which affected more than 2.9 million vehicles.

In the statement from the NHTSA, Administrator Mark Rosekind said that the organization intends to encourage proper behavior from Chrysler that extends beyond the initial recall announcement when a defect is detected.

“It is not enough to identify defects,” he said. “Manufacturers have to fix them. Significant questions have been raised as to whether this company is meeting its obligations to protect the drivers from safety defects, and today we are launching a process to ensure that those obligations are met.”

The Detroit News also quoted Rosekind, who said that the officials will “use all available tools” to spur on compliance from the manufacturer. Some of the vehicles included in older recalls are no longer produced by the company.

To support the NHTSA’s vision for sustained improvement after a recall commences, manufacturers have to commit to making changes and promoting proper information among car dealers and consumers alike. With the proper recall systems, disseminating information is more achievable.

Recall MastersChrysler to take part in public hearing over recalls

Government queries after Chrysler recall

Detroit, MI — May 6, 2015 — According to Reuters, Fiat Chrysler Automobiles recalled 900,000 SUVs due to a possible risk of fire last year. Faulty wiring inside the vehicles’ sun visor vanity mirror lights were found to cause fire via an electrical short in Jeep Grand Cherokees and Dodge Durangos.

To fix this, the company ordered plastic guides be installed on the visor to direct the wiring away from problem points on the visor. Despite this action, the problem seems to persist, and the National Highway Traffic Safety Administration (NHTSA) is investigating the aftereffects of the recall.

An Office of Defects Investigation (ODI) Resume released this month noted that eight complaints have been filed related to fires in affected vehicles since the original remedy was put into place, prompting a recall query from the NHTSA. Some of these reports described “smoke sometimes followed by flames” inside.

A New York Times Article on this recall quotes an owner of one of the faulty Jeep Grand Cherokees, who contributed a complaint last month.

“My car filled with smoke and I could not breathe in the car,” this unnamed person said. “The fire could have burned me had I been on a highway and unable to stop. I think it is incredible that I did my part, took the car to get the recall fixed and was returned a car that was clearly not fixed.” The source adds that there have been no official reports of injury, and that Fiat Chrysler is working with the NHTSA in response to the query.

In addition to the original recalls, recall queries and other follow-up actions also have to be communicated to the right dealerships and owners, to ensure that the latest, most relevant actions are taken to fix a possible risk.

Recall MastersGovernment queries after Chrysler recall