Some Chrysler Windshields Could Dislodge in Crash [Video]

Detroit, MI — March 07, 2016 — Starting next month, a Chrysler recall will affect hundreds of vehicles manufactured with expired urethane primer. This chemical may make it more likely for the windshields in these vehicles to dislodge.

This action comes from tests that revealed the possible effects of using primer past its expiration date. Older coats of primer were found to ineffectively bond on the windshield. There have currently been no reports of injuries from this problem, though the dislocated windshields could potentially hurt a vehicle’s occupants.

The recall extends to two models: the Town and Country and the Dodge Grand Caravan. Manufacture dates range from August 2014 to December 2015. Dealers will remedy the issue by replacing the windshields as needed

Be sure to visit our blog often for the latest news on Chrysler recalls. Thank you for watching!

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Chrysler Recall Should Make Changing Tires Safer [Video]

Detroit, MI — February 24, 2016 — A new recall focuses on more than 441,000 Dodge Chargers. According to official recall documents, this action concerns vehicles produced between August 2010 and January 2016.

Fiat Chrysler is recalling these vehicles because they may accidentally fall off their jacks and possibly hurt owners trying to change a tire. The body-side sill assembly could possibly fail if owners don’t use wheel chocks. Because of this, the manufacturer will supply chocks to owners as part of the remedy.

Once they are installed, these will reduce the chance of injury during a tire change. The company released an official statement on this recall earlier this month. There are three minor injuries connected to this issue.

Thank you for watching. Be sure to visit our blog for more information on the latest Chrysler recalls.

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Dodge Darts Recalled after Oil Issues are Discovered

Auburn Hills, MI — December 09, 2015 — At least seven accidents may be due to a fault within Dodge Dart vehicles produced by Fiat Chrysler Automobiles (FCA).

The manufacturer is recalling thousands of autos internationally, with the majority in North America, in light of a defect that could negatively impact the braking system in these vehicles due to “oil migration.”

As the Associated Press describes, oil can “degrade” the braking systems, making it harder to bring the vehicle to a stop, although it reportedly does not affect “regular brake functions.” Two injuries may also have been traced to this fault. The remedy for this issue will require dealers to replace the vacuum tubes in affected vehicles as well as the vacuum pumps and other parts and needed.

The total amount of Darts involved in this recall exceeds 121,000, with approximately 105,458 in the United States. According to the Detroit News, drivers may hear a “pop or a sound consistent with a vacuum leak.” This action specifically affects Darts made for the 2013 and 2014 model years.

Earlier this year, Chrysler recalls for 23,629 vehicles were issued, 15 percent of which may have been subject to a transmission failure because of weak internal solder joints. That problem was reported on August 26, 2015 and traced to Darts manufactured between February 24, 2012 and June 16, 2015.

Since the transmission in these vehicles could shift to neutral without warning, drivers would be at risk of sudden disruption. This action called for dealers to replace the transmission control module to fix the situation.

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In recalled Dodge Chargers, airbags may activate unexpectedly

Detroit, MI — October 07, 2015 — Inadvertently deployed airbags aren’t just inconvenient, but dangerous as well. According to a recall acknowledgement posted on the National Highway Traffic Safety Administration website, Fiat Chrysler Automobiles US (FCA US) has instituted a new airbag-related recall that may affect as many as 284,153 Dodge Chargers. In these vehicles, something as common as slamming a door could cause side airbags to inflate. This could also be triggered by what the safety recall report terms “kick events or heavy road inputs.”

The actual source of the fault is sensitive impact sensor calibrations, and the effects could also include activating seat belt pre-tensioners. The report also states that a mere 1 percent of the entire vehicle population is estimated to have the defect, and while the majority of the cars are distributed among the United States, several thousand others are in Canada, Mexico and other countries. Despite this varied area, the recall concerns just one make and model year range: Chargers from between 2011 and 2014.

Unlike some similar recalls, there have reportedly been some incidents connected to this danger. The Associated Press said that the manufacturer has acknowledged “three potentially related injuries,” which, although minor, indicate some of the possible seriousness of this fault. The report doesn’t indicate a timeframe for this recall, but does state that the fix will involve updating calibration.

“To ensure consistency, FCA US, as part of the owner letter, will request that customers send the original receipt and/or other adequate proof of payment to the company for confirmation of the expense,” it reads.

When a vehicle fault is tied to an easy trigger or occurrence, the best course of action is a comprehensive recall solution that communicates this properly.

adminIn recalled Dodge Chargers, airbags may activate unexpectedly

FCA Recalls Dodge Darts Over Transmissions Concerns

Auburn Hills, MI — October 2, 2015 — Approximately 23,688 Dodge Darts in the United States with model years between 2013 and 2015 are part of a new auto recall from Fiat Chrysler. According to documents from the National Highway Traffic Safety Administration (NHTSA), conditions within selected vehicles could lead to a problematic Transmission Control Module fault that forces cars into neutral.

The recall traces back to last May, when 12 claims related to clutch problems in these vehicles were discovered. In July, engineers noticed the solder joints within the transmission module related to the difficulty and the following April the Vehicle Safety and Regulatory Compliance department began monitoring the interim bracket design warranty. The recall was decided upon as of August 18, and the Part 573 Safety Recall Report was submitted to the NHTSA on August 26.

As this report describes, 15 percent of the total target vehicle population are thought to be affected. The report also listed some of the problems related to this issue that could harm drivers and passengers.

“If a transmission shift to neutral event occurs, the customer may experience a loss of motive power,” the source describes. “In the event of a transmission shift to neutral event, the engine does not shut off, and safety systems, like airbags continue to function.”

The Fiat Chrysler recall includes a corrective replacement of the module and the bracket in these vehicles. Dealers will be informed through the “established methods used in the past,” according to an announcement from the Customer Services Field Operations of FCA, also dated for August 26.

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More than 1 million Chrysler vehicles recalled for hacking concern

Detroit, MI — July 26, 2015 — Vehicle recalls can occur not just because of faulty components, but out of fears for outside attacks on vulnerable systems. According to the Detroit Free Press, Fiat Chrysler Automobiles’ (FCA) latest recall addresses cybersecurity issues within affected vehicles that could have massively damaging consequences for owners. Dodge Ram, Jeep Grand Cherokee and other vehicles from model years 2013 to 2015 reportedly have potentially dangerous software flaws in their “radios.”

While most of the recalls this blog has covered concern internal problems with defective autos, this issue is a concern because of the way it could potentially be exploited by hackers. The official recall acknowledgement from the National Highway Traffic Safety Administration (NHTSA) states that outsiders could gain “unauthorized remote modification” of vehicle systems through these vulnerabilities.

As alarming as that may sound, there are some factors that mitigate the potential danger somewhat. For one, the manufacturer has already taken steps to prevent outsiders from accessing the vehicle, leading to real risk for only 3 percent of mobile hot spot subscribers.

The recall safety report issued for this action also emphasizes the unlikelihood that an exploit might take place, given how much knowledge is needed to put one into action. The remedy for this problem is a software update that can be downloaded to a USB drive.

“Some 2013-2015 MY vehicles equipped with RA3 or RA4 model radios have certain software security vulnerabilities which could allow unauthorized third-party access to some networked vehicle control systems,” the source says. “Exploitation of the software security vulnerabilities required extensive technical knowledge, physical access to a subject vehicle and a long period of time to write applicable code.”

Along with acknowledgment and government action, recalls should be supported through education and informative services that encourage drivers and owners to respond correctly.

Recall MastersMore than 1 million Chrysler vehicles recalled for hacking concern

Chrysler recalls cars for rear control arm problems

Detroit, MI — July 8, 2015 — Fiat Chrysler Automobiles has received attention from the National Highway Traffic Safety Administration (NHTSA) over outstanding recalls, and a new action reported last month will add to the list of current issues the manufacturer is addressing.

According to an acknowledgement statement featured on the NHTSA website, a suspension issue in certain Jeep Grand Cherokee and Dodge Durango vehicles has led to 5,608 being recalled. The specific fault concerns the rear lower control arms in these vehicles, which may break off during use.

Both of the models were produced earlier this year, and the concern reportedly stems back to a notification on June 16, when suppliers informed the manufacturer that the materials “may have been incorrectly heat treated.” This led to an attempt at the Jefferson North Assembly Plant to stall shipment of vehicles with faulty parts on that same day. The component manufacturer is listed by the NHTSA as Chassix.

The safety recall report on this issue went into further detail about the heating problems that affected the supplier’s materials.

“The root cause was determined to be a non-standard heat treating process in which the supplier began hand loading materials in the heat treat oven due to a conveyor issue,” the document states. “The supplier’s manual process adversely affected the heat treat profile. The supplier subsequently shipped materials prior to completion of all required material property testing.”

To remedy this condition, the source reports that vehicles will be inspected before control arms are replaced at the car dealer. FCA will reimburse owners for this inconvenience as part of its “longstanding policy” towards these actions.

Recall MastersChrysler recalls cars for rear control arm problems

Chrysler to take part in public hearing over recalls

Detroit, MI — May 20, 2015 — On July 2, the National Highway Traffic Safety Administration plans to conduct a public hearing regarding the recall-related actions of Fiat Chrysler Automobiles. According to a statement from this organization, the hearing will review several recalls over different features, including ignition switches, air bag inflators and other elements in the company’s vehicles.

The total amount of recalls pertain to millions of vehicles, including such models as Dodge Chargers, Dodge Challengers and Jeep Grand Cherokees. The NHTSA is concerned that Chrysler has not sufficiently addressed the individual problems and is acting partly in response to consumer complaints.

Among this group of recalls, the highest amount of vehicles addressed in a single action is the December 2014 recall, issued in response to defective Takata airbags, which affected more than 2.9 million vehicles.

In the statement from the NHTSA, Administrator Mark Rosekind said that the organization intends to encourage proper behavior from Chrysler that extends beyond the initial recall announcement when a defect is detected.

“It is not enough to identify defects,” he said. “Manufacturers have to fix them. Significant questions have been raised as to whether this company is meeting its obligations to protect the drivers from safety defects, and today we are launching a process to ensure that those obligations are met.”

The Detroit News also quoted Rosekind, who said that the officials will “use all available tools” to spur on compliance from the manufacturer. Some of the vehicles included in older recalls are no longer produced by the company.

To support the NHTSA’s vision for sustained improvement after a recall commences, manufacturers have to commit to making changes and promoting proper information among car dealers and consumers alike. With the proper recall systems, disseminating information is more achievable.

Recall MastersChrysler to take part in public hearing over recalls

Government queries after Chrysler recall

Detroit, MI — May 6, 2015 — According to Reuters, Fiat Chrysler Automobiles recalled 900,000 SUVs due to a possible risk of fire last year. Faulty wiring inside the vehicles’ sun visor vanity mirror lights were found to cause fire via an electrical short in Jeep Grand Cherokees and Dodge Durangos.

To fix this, the company ordered plastic guides be installed on the visor to direct the wiring away from problem points on the visor. Despite this action, the problem seems to persist, and the National Highway Traffic Safety Administration (NHTSA) is investigating the aftereffects of the recall.

An Office of Defects Investigation (ODI) Resume released this month noted that eight complaints have been filed related to fires in affected vehicles since the original remedy was put into place, prompting a recall query from the NHTSA. Some of these reports described “smoke sometimes followed by flames” inside.

A New York Times Article on this recall quotes an owner of one of the faulty Jeep Grand Cherokees, who contributed a complaint last month.

“My car filled with smoke and I could not breathe in the car,” this unnamed person said. “The fire could have burned me had I been on a highway and unable to stop. I think it is incredible that I did my part, took the car to get the recall fixed and was returned a car that was clearly not fixed.” The source adds that there have been no official reports of injury, and that Fiat Chrysler is working with the NHTSA in response to the query.

In addition to the original recalls, recall queries and other follow-up actions also have to be communicated to the right dealerships and owners, to ensure that the latest, most relevant actions are taken to fix a possible risk.

Recall MastersGovernment queries after Chrysler recall