Chrysler recalls vehicles with defective brake pedal switches

 

Auburn Hills, Mich. – Feb. 16, 2018 – Fiat Chrysler Automobiles has recalled more than 39,000 vehicles potentially equipped with defective brake pedal switches, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects multiple vehicles across two brands, including:

  • 2017 Jeep Wrangler sport utility vehicles produced between Aug. 7, 2017, and Sept. 20, 2017.
  • 2017 Dodge Caravan minivans produced between Aug. 7, 2017, and Sept. 18, 2017.

FCA suspects just 1 percent of the models referenced in the recall contain the defective parts.

The Defect

Affected vehicles could contain brake pedal switches prone to malfunction. In the event that these fixtures fail, shifting out of park without depressing the brake pedal becomes possible. This poses a serious safety hazard to occupants. However, FCA has yet to receive reports connecting any accidents or injuries to the defect.

Owners operating vehicles equipped with the defective brake pedal switches have noticed that rear brake lights and interior malfunction indicator lamps illuminate continuously when failure has occurred.

Timeline of Events

Engineers conducting end-of-line production testing on Sept. 11, 2017, at the Windsor Assembly Plant in Windsor, Ontario, Canada encountered a vehicle with an out-of-position brake pedal, according to an NHTSA chronology document. The FCA engineering team immediately notified Multicraft International, the U.S.-based vendor responsible for manufacturing brake switch components. The firm immediately quarantined the potentially defective parts. FCA initiated containment protocol, requesting the staff at the Ontario facility and Toledo South Assembly Plant in Toledo, Ohio to set aside all brake switch parts that arrived from Multicraft.

The vendor inspected its production processes between Sept. 13, 2017, and Sept. 15, 2017, and ultimately found that the brake switches manufactured at its space in Pelahatchie, Mississippi were not properly ratcheted at the minimum required standard of seven pounds. The error occurred due to gas buildup in a plunger mold tool core and resulted in the production of between 90,000 and 180,000 out-of-specification parts.

FCA filed a Product Related Issue report for the defective brake pedal switches Oct. 8, 2017. And, on Oct. 24, 2017, the FCA Vehicle Safety and Regulatory Compliance took up the issue.

The American automaker conducted an extensive read-across investigation throughout the remainder of October and November. The inquiry revealed that the brake switch had been used across multiple models but that it did not pose a serious issue for some due to production quirks or the presence of brake system redundancies. On Dec. 8, 2017, engineering personnel conducted an internal test evaluate the impact of the defective brake switch and determined that drivers with manual vehicles could shift out of park without depressing the brake pedal. A similar test involving a vehicle equipped with an automatic transmission was conducted Dec. 19, 2017, and yielded identical results.

On Feb. 1, 2018, the FCA Vehicle Regulations Committee reviewed the matter opted to launch a voluntary safety recall. As of Jan. 26, 2018, FCA has received two customer assistance inquiry records and five field reports related to the defective brake pedal switches.

The Solution

FCA intends to direct dealers to replace the brake pedal switches in affected vehicles free of charge, according to an NHTSA recall acknowledgement document. The company will notify both dealers and owners March 30, 2018. Owners in need of more immediate assistance can contact FCA customer service at (800) 853-1403. They should use the internal recall reference code U09 when calling. Owners can also reach out to the NHTSA directly using its Vehicle Safety Hotline at (888) 327-4236.

adminChrysler recalls vehicles with defective brake pedal switches

Chrysler recalls vehicles with defective brake pedal switches

 

Auburn Hills, Mich. – Feb. 16, 2018 – Fiat Chrysler Automobiles has recalled more than 39,000 vehicles potentially equipped with defective brake pedal switches, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects multiple vehicles across two brands, including:

  • 2017 Jeep Wrangler sport utility vehicles produced between Aug. 7, 2017, and Sept. 20, 2017.
  • 2017 Dodge Caravan minivans produced between Aug. 7, 2017, and Sept. 18, 2017.

FCA suspects just 1 percent of the models referenced in the recall contain the defective parts.

The Defect

Affected vehicles could contain brake pedal switches prone to malfunction. In the event that these fixtures fail, shifting out of park without depressing the brake pedal becomes possible. This poses a serious safety hazard to occupants. However, FCA has yet to receive reports connecting any accidents or injuries to the defect.

Owners operating vehicles equipped with the defective brake pedal switches have noticed that rear brake lights and interior malfunction indicator lamps illuminate continuously when failure has occurred.

Timeline of Events

Engineers conducting end-of-line production testing on Sept. 11, 2017, at the Windsor Assembly Plant in Windsor, Ontario, Canada encountered a vehicle with an out-of-position brake pedal, according to an NHTSA chronology document. The FCA engineering team immediately notified Multicraft International, the U.S.-based vendor responsible for manufacturing brake switch components. The firm immediately quarantined the potentially defective parts. FCA initiated containment protocol, requesting the staff at the Ontario facility and Toledo South Assembly Plant in Toledo, Ohio to set aside all brake switch parts that arrived from Multicraft.

The vendor inspected its production processes between Sept. 13, 2017, and Sept. 15, 2017, and ultimately found that the brake switches manufactured at its space in Pelahatchie, Mississippi were not properly ratcheted at the minimum required standard of seven pounds. The error occurred due to gas buildup in a plunger mold tool core and resulted in the production of between 90,000 and 180,000 out-of-specification parts.

FCA filed a Product Related Issue report for the defective brake pedal switches Oct. 8, 2017. And, on Oct. 24, 2017, the FCA Vehicle Safety and Regulatory Compliance took up the issue.

The American automaker conducted an extensive read-across investigation throughout the remainder of October and November. The inquiry revealed that the brake switch had been used across multiple models but that it did not pose a serious issue for some due to production quirks or the presence of brake system redundancies. On Dec. 8, 2017, engineering personnel conducted an internal test evaluate the impact of the defective brake switch and determined that drivers with manual vehicles could shift out of park without depressing the brake pedal. A similar test involving a vehicle equipped with an automatic transmission was conducted Dec. 19, 2017, and yielded identical results.

On Feb. 1, 2018, the FCA Vehicle Regulations Committee reviewed the matter opted to launch a voluntary safety recall. As of Jan. 26, 2018, FCA has received two customer assistance inquiry records and five field reports related to the defective brake pedal switches.

The Solution

FCA intends to direct dealers to replace the brake pedal switches in affected vehicles free of charge, according to an NHTSA recall acknowledgement document. The company will notify both dealers and owners March 30, 2018. Owners in need of more immediate assistance can contact FCA customer service at (800) 853-1403. They should use the internal recall reference code U09 when calling. Owners can also reach out to the NHTSA directly using its Vehicle Safety Hotline at (888) 327-4236.

Sean ReyesChrysler recalls vehicles with defective brake pedal switches

Ram Recalls 180,000 Trucks Over Shifter Issue

Consumer Reports – February 16, 2018

Ram Recalls 180,000 Trucks Over Shifter Issue

Fiat Chrysler Automobiles (FCA) is recalling more than 180,000 Ram 1500, 2500, 3500, 4500, and 5500 pickup trucks from the 2017-2018 model years because of a potentially dangerous problem with their gear shifters…

Read the entire article on the Consumer Reports website

Sean ReyesRam Recalls 180,000 Trucks Over Shifter Issue

FCA recalls vehicles with defective fire extinguishers

 

Auburn Hills, Mich. – Jan. 22, 2017 – Chrysler Fiat Automobiles has recalled more than 62,000 vehicles believed to contain defective fire extinguishers, according to documents submitted to the National Highway Transportation Safety Administration. Per an NHTSA recall acknowledgment document, the campaign affects numerous models across multiple brands, including:

  • 2018 Chrysler Pacifica minivans.
  • 2014-2016 Chrysler Town and Country minivans.
  • 2007 Dodge Caliber sedans.
  • 2009 Dodge Challenger sports cars.
  • 2017 Dodge Charger sports cars.
  • 2015-2016 Dodge Dart sedans.
  • 2004 Dodge Durango sport utility vehicles.
  • 2014-2016 Dodge Caravan minivans.
  • 2014 Dodge Journey sport utility vehicles.
  • 2014-2016 Jeep Cherokee sport utility vehicles.
  • 2017 Jeep Compass sport utility vehicles.
  • 2011 Jeep Patriot sport utility vehicles.
  • 2012 and 2015 Ram 1500 pickup trucks.
  • 2013-2018 Ram 2500 pickup trucks.
  • 2012-2018 Ram 3500, 4500 and 5500 pickup trucks.
  • 2014-2017 Ram Promaster and Promaster City pickup trucks.

FCA believes 100 percent of the vehicles named in the action contain the defective parts.

The Defect

The models referenced in the action come equipped with miniature fire extinguishers prone to clogging or breakage due to defective lever and valve assemblies. These items pose a serious threat to owners, especially those involved in accidents where gasoline ignition is likely to occur. That said, FCA has yet to receive reports linking the defective components to any injuries.

Timeline of Events

On Nov. 3, 2017, the FCA Vehicle Safety and Regulatory Compliance group learned that fire extinguishers supplied by Walter Kidde Portable Equipment were defective. The FCA Global Regulatory Compliance compared the items to a roster of Kidde fire extinguishers involved in an earlier U.S. Consumer Product Safety Commission recall and found multiple matches. The automotive conglomerate then retrieved samples of the defective products and sent them to specialists at FCA U.S. Engineering and Mopar, an FCA-owned autoparts organization.

Between Nov. 6 and Nov. 8, analysts at Mopar reviewed the parts and found that production teams were installing them in multiple models across a number of brands. At the same time, the VSRC group launched an investigation into the parts and began evaluating the vehicle populations containing them. On Nov. 10, FCA initiated a yard hold in an effort to stop the production and shipment of vehicles equipped with the Kidde fire extinguishers. Ten days later, an investigator with the VSRC group started combing through historical parts and production information with timestamps dating back to 1973.  Over the next three weeks, employees for FCA U.S. Engineering, Mopar and the VSRC group reviewed individual part identification codes and associated vehicle identification numbers to understand the breadth of the impact of the defect.

On Dec. 18, the FCA Vehicle Regulations Committee decided to conduct a voluntary safety recall.

The Solution

FCA intends to swap the defective fire extinguishers installed in affected vehicles for new models with metal valves that prevent clogging. The automotive company plans to notify both dealers and owners Feb. 2, 2018. individuals in need of more immediate assistance can contact Chrysler customer service at (855) 271-0773. Callers should use the internal recall identification code T82. Owners can also reach out the NHTSA directly using its Vehicle Safety Hotline at (888) 327-4236.

adminFCA recalls vehicles with defective fire extinguishers

Dodge Recalls Dakota Pickups With Faulty Seat Warmers

 

Auburn Hills, Michigan – Jan. 8, 2018 – Chrysler recently issued a recall of 16,900 Dodge Dakota pickup trucks from the 2005 model year, citing concerns that the driver or passenger seat warmers installed in some trucks may overheat, according to a defect filing made with the National Highway Traffic Safety Administration.

Specifically, the overheating issue could present itself in both front seats of the vehicle, in either the seat cushion itself, or the seat back. The risk presents itself because of “fatigue failure” – that is, long-term regular use of the warmers – within the carbon elements of the seat warmers themselves. These can lead to specific spots where the warmers overheat and potentially burn holes in the seat cushions or even result in open flames within the vehicle.

All vehicles in the recall were manufactured between May 17, 2004, and June 24, 2005. Only about 10 percent of the trucks being recalled are expected to carry this defect.

The Defect

If the “hot spots” present themselves in a seat cushion’s heating element, it could lead to a high resistance electrical connection that generates heat beyond what would normally be expected. Unfortunately, the seat cushion control system in the Dakota pickups would not be able to detect the hot spots and therefore cannot automatically shut down the heating component.

Because of the risk of burning through the seats and starting fires, owners will likely notice extreme heat or burning smells as a result of the defect, as well as potential holes in the seat cushions or seat backs themselves. This risk can result in injury or fire in the vehicles.

Timeline of Events

On Sept. 13, 2017, reports of issues with seat heaters in the 2005 Dakotas led Fiat Chrysler Automobiles to convene its U.S. Vehicle Safety and Regulatory Compliance organization to open an investigation into the problem.

In the week of Sept. 25, the organization reviewed designs with the company’s engineering team. About a month later, the two FCA groups met with the supplier of the heated seat carbon element pad to go over the design parameters of the parts in question.

Then from October to November, FCA conducted a test of the heated seat systems in question, to compare with other such systems, and determined that in the affected Dakotas, the system used to operate the seat heaters was unique from similar systems.

In late November, the VSRC and engineering teams did a more thorough design review of the heating system in affected trucks and found that they do not have automatic-off settings after the seat heaters have been used for a certain amount of time, potentially allowing them to stay on indefinitely. In early December, the teams were able to reproduce failures in laboratory settings.

The voluntary safety recall order was finally made Dec. 18, 2017.

The Solution

Chrysler’s recall plan will ask owners to bring in their 2005 Dakotas for repair, to enhance the seating systems with updated control features.

In addition, the company will also reimburse owners who have paid out of pocket to have these issues addressed on their own, as long as they can provide proof of payment to confirm the amount they paid.

FCA dealers were first notified of the recall Dec. 20, 2017, while owners will receive their notifications beginning on Feb. 8, 2018.

adminDodge Recalls Dakota Pickups With Faulty Seat Warmers

62,000 Chrysler, Dodge, Jeep and Ram Vehicles

Cars.com – January 3, 2018

Volkswagen Recall of certain 2018 Audi A5 Coupe vehicles


Vehicles Affected: Approximately 62,000 model-year 2014-16 Chrysler Town & Country and 2018 Pacifica minivans; model-year 2004 Dodge Durango SUVs, 2007 Caliber hatchbacks, 2009 Challenger coupes, 2014 Journey SUVs, 2014-16 Grand Caravan minivans, 2015-16 Dart sedans and 2016 Charger sedans; model-year 2011 Jeep Patriot SUVs, 2014-16 Cherokee SUVs and 2017 Compass SUVs; and model-year 2012 and 2015 Ram 1500 pickup trucks, 2013-18 Ram 2500 pickups, 2012-18 Ram 3500, 4500 and 5500 pickups, and 2014-17 ProMaster and 2015-17 ProMaster City vans.
The Problem: Kidde plastic-handle or push-button Pindicator fire extinguishers sold through Mopar service parts may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force to cause injury and render the product inoperable. Either malfunction can increase the risk of an injury in a fire…

Read the entire article on the Cars.com website

Sean Reyes62,000 Chrysler, Dodge, Jeep and Ram Vehicles

2005 Dodge Dakota Recalled Over Heated Seats

CarComplaints.com – December 27, 2017

2005 Dodge Dakota Recalled Over Heated Seats

Model year 2005 Dodge Dakota heated seats are at the root of a recall of nearly 17,000 trucks at risk of hot spots, burn holes and fires.
Fiat Chrysler (FCA US) says the Dakota trucks have driver and passenger heated seats that need to have their seat heating system controls updated to prevent occupants and their clothing from being burned.
Owners of the 2005 Dodge Dakota trucks complain about burned clothing and being told by Chrysler to take up the matter with the insurance companies…

Read the entire article on the CarComplaints.com website

Sean Reyes2005 Dodge Dakota Recalled Over Heated Seats

Fiat Chrysler to Recall 1.8 Million Ram Trucks Over Rollaways

New York Times – December 22, 2017

Fiat Chrysler to Recall 1.8 Million Ram Trucks Over Rollaways

Fiat Chrysler Automobiles said on Friday that it planned to recall about 1.8 million Ram pickup trucks that could be shifted out of park without the driver’s foot on the brake.
The company initiated the action after gathering reports of seven people suffering minor injuries and a “small number” of crashes that might be linked to the problem.
Fiat Chrysler said that based on those reports — from owners, dealers and other sources — it had traced the issue to a part known as a brake transmission shift interlock, a device that normally prevents a vehicle from shifting out of park until the brake pedal is depressed…

Read the entire article on the New York Times website

Sean ReyesFiat Chrysler to Recall 1.8 Million Ram Trucks Over Rollaways

Chrysler recalls various vehicles with electrical issue

Consumer Affairs – December 18, 2017

Chrysler recalls various vehicles with electrical issue

Chrysler (FCA US LLC) is recalling 17,116 model year 2014 Dodge Challengers, Chargers, Durangos, Chrysler 300s, and Jeep Grand Cherokees equipped with a 3.6L engine and a 160 amp alternator.
The alternator may fail suddenly, causing the vehicle to stall without warning, increasing the risk of a crash…

Read the entire article on Consumer Affairs website

Sean ReyesChrysler recalls various vehicles with electrical issue

Chrysler recalling thousands of vans over impact sensors

 

Auburn Hills, Michigan – Dec. 12, 2017 – Chrysler recently issued a recall order for more than 3,500 of its 2018 Ram ProMaster cargo vans, citing an issue with the vehicles’ front door impact pressure sensors, according to a letter submitted to the National Highway Transportation Safety Administration.

The affected ProMaster vans have a new pressure sensor, but use the same fastening rivets as the vehicles with the older sensors, potentially leading to the driver’s side door airbags to unexpectedly deploy in certain situations. These vehicles were produced from late July to late August of 2017. Only about 13 percent of the 2018 ProMasters are estimated to have this defect.

The Defect

The existing fastening rivets in question were incorrectly fastened to the new sensors, which are designed to expand within a plastic attachment. Due to the incorrect installation, those sensor housings could fracture and potentially affect either sensor retention overall or the gasket seal-to-door area. If that happens, it could trigger the deployment of the driver’s door airbags in some crashes. That, in turn, could lead to additional injury risk for drivers.

Timeline of Events

While production with the existing fastening rivets began July 24, the investigation into the potential flaw did not begin until Aug. 18, initiated by Chrysler’s Manufacturing Quality organization. Two days later, the investigation determined that there was nothing materially wrong with either the rivets or sensors, so further information was sought. On Aug. 22, the rivet issue was discovered, prompting an effort to replace more than 1,300 affected vehicles built from Aug. 18 to 23 that were held back during the investigation.

Then, on Sept. 20, the full investigation was completed, and found that because of how random the causes behind any potential fractures were, it was advisable to recall all 2018 ProMasters built before Aug. 23. Through early November, Chrysler was unaware of any accidents or injuries that may have stemmed from this defect.

The Solution

Chrysler’s voluntary recall of the affected vehicles will replace both the front door impact pressure sensors, and fasten them with the proper rivets. The company will also ask in the letters it mails to affected owners that they include the receipts or other proof of payment for these repairs, so that it can reimburse customers for whatever expenses they incur.

Both owners and dealers will be notified on or about Jan. 3, 2018.

adminChrysler recalling thousands of vans over impact sensors