Stellantis is recalling vehicles over a risk of windshield detachment

Stellantis is recalling vehicles over a risk of windshield detachment

August 18, 2021 Bojan Popic , ,

Auburn Hills, MI  – August 18, 2021 – Stellantis (NYSE:STLA) – that owns both Chrysler and Dodge brands – has announced a recall for 21,258 vehicles whose windshields may have been improperly fitted. This may lead to its separation from the vehicle during a collision, which increases the risk of injury. This Dodge and Chrysler recall includes the following vehicles: 

  • 2020 Chrysler 300
  • 2021 Chrysler 300
  • 2020 Dodge Challenger
  • 2021 Dodge Challenger
  • 2020 Dodge Charger
  • 2021 Dodge Charger

Recall summary  

The vehicles affected by this recall may have been painted with a “non-conforming” coat which does not adequately bonds the windshield with the metal beneath it. As a result, the windshield could detach from the vehicle during a collision.  

Risks

A large piece of glass that is flying out of control can injure passengers inside the vehicle, other motorists and nearby pedestrians. In addition, such vehicles fail to comply with a U.S. safety standard which requires at least half of the windshield to stay in place during a collision. 

Other Dodge Challenger recalls

In April of last year, the 2019 Dodge Challenger was part of a 300,000-unit strong recall for a lingering rearview camera image which could distract the driver and lead to a crash. The 2020 model-year is not subject to any additional recalls.

Other Dodge Charger recalls

The 2018, 2019 and 2020 Dodge Charger were recalled in August of last year because the backup camera image would not display when these cars were in the so-called stealth mode, as reported. The 2021 model-year does not have any additional recalls outstanding.

The repair

Chrysler and Dodge authorized dealers will fix this issue by removing the windshield and applying a different type of urethane sealant which will ensure that the windshield will stay in place. Notifications will be sent to owners around August 27. 

Is your vehicle a part of this recall?

This Chrysler and Dodge recall includes more than 20,000 vehicles. To see if yours is one of them, use MotorSafety’s free vehicle lookup tool.

Bojan PopicStellantis is recalling vehicles over a risk of windshield detachment
Stellantis recalls vehicles due to risk of limited visibility

Stellantis recalls vehicles due to risk of limited visibility

July 28, 2021 Mikaela Bolker , ,

Auburn Hills, MI – July 28, 2021  – Stellantis (NYSE:STLA) – which makes the Ram and Chrysler brands – has announced a recall for 14,096 vehicles due to the limited visibility from faulty front cameras, which augements the risk of a crash when backing up. The recall includes 2021 Dodge Ram 1500 pickup trucks.

The component in question is a “trailer reverse steering control module,” with a part number of 68423566AE.

Recall summary 

Due to a software error, the rearview camera image in the recalled cars fails to display when backing up.

Risks

A lack of visibility when backing up can increase the risk of an accident, leading to a crash or injury.

Warning signs

The first warning sign is the rear view image not displaying on the software when the vehicle is placed into reverse. The second warning sign is when the Electronic Throttle Control warning indicator illuminates on the instrument panel cluster.

Other Ram recalls

In April 2021, Stellantis Chrysler recalled 19,000 Dodge Ram vehicles over concern the vehicles would catch fire.  For more Chrysler recalls, please check out this page.

At the same time, rearview camera recalls are very common. In May, Daimler recalled more than 340,000 Mercedes-Benz cars because of a similar issue. In March, BMW asked drivers to take in 13,858 cars for repair because of a software glitch that made the cameras prone to malfunctioning when the cars were shifted in reverse.

Repair

Owners are set to be notified via mail starting July 30, 2021. The repair is a software fix that takes about 30 minutes and is provided free of charge.

Is your vehicle part of this recall? 

Over 14,000 vehicles are part of this Chrysler recall and as of July 20, 1,398 of them were already remedied.  To check if your vehicle is part of this Ram 1500 recall, use Motorsafety’s free vehicle lookup tool.

Mikaela BolkerStellantis recalls vehicles due to risk of limited visibility
US government investigates Dodge and Chrysler vans’ sliding door issues

US government investigates Dodge and Chrysler vans’ sliding door issues

July 21, 2021 Rebecca Rand , , ,

Washington, D.C. – July  21, 2021 –  The arm of the U.S. government that regulates vehicle safety is conducting an investigation to determine if Stellantis (NYSE:STLA) will need to recall 233,084 2016 Chrysler Town and Country and the 2016 Dodge Grand Caravan vans because of faulty sliding doors. The doors may allegedly become stuck, potentially trapping passengers in the vans in the event of an emergency.

Summary  

The vans in question are equipped with power sliding rear doors that open at the push of a button inside the car or on the key fob. However, 426 drivers complained that they could not get the doors to open, even manually. This prompted the regulator – the National Highway Traffic Safety Administration (NHTSA) – to open an investigation on July 9. 

Consumer complaints

Many of the complaints described “consumers having to remove passengers in the rear of the vehicle through the front doors, the second sliding door (if it was operational), the windows, or the rear hatch of the vehicle.”

Previous issues

Stellantis, Dodge and Chrysler’s parent company, has been aware of the issue since 2016, when they issued a bulletin to dealers instructing mechanics to replace sliding door lock actuators on vans whose doors got stuck. The automaker discovered a defect in the lock actuators that would cause the doors to get stuck, sometimes emitting a loud buzzing noise when the car was locked or unlocked.

It is not clear how big the population affected by this issue was or how many cars were actually repaired at the time.

Risks

Many complaints NHTSA received expressed concern that in an emergency or crash, vehicle occupants could become trapped inside the vehicle.  This represents a grave risk in the event of, for example, vehicle fires, where occupants need to leave a vehicle quickly.  If someone is hurt, first responders may also have a hard time getting to the patient quickly if they cannot open doors from the outside.

More dangers

Through the investigation, NHTSA is set to find out how often these rear door failures, confirm the risks that the complaints are referring to and potentially flesh out any additional dangers.

Next steps

The investigation is currently in the “preliminary evaluation” stage, which NHTSA’s Office of Defects Investigation (ODI) usually completes within four months. If the evaluation shows a potential safety defect, the office will conduct an engineering analysis to decide whether to initiate a safety recall. That stage usually takes around a year, as reported.

Will your vehicle be part of a recall?

Over 233,000 vans could be implicated in a future Fiat Chrysler recall or Dodge recall. To see if your van is one of them, bookmark MotorSafety’s free vehicle lookup tool and check back for open recalls in the future.

Rebecca RandUS government investigates Dodge and Chrysler vans’ sliding door issues
Stellantis recalls Ram trucks whose wheel may come off

Stellantis recalls Ram trucks whose wheel may come off

June 14, 2021 Sergio Stephano ,

Auburn Hills, MI – June 14, 2021 – Stellantis (NYSE:STLA) – which makes the Ram brand – has issued a recall for 447,985 Ram trucks over a concern that wheels may come off these vehicles while in motion, increasing the risk of an accident.  The recall includes:

  • 2012 – 2021 Ram 3500
  • 2012 – 2021 Ram 3500
  • 2012 – 2021 Ram 4500 
  • 2012 – 2021 Ram 5500 

The affected part is the lug nut with multiple part numbers starting at 06509.

Recall summary

Because of incorrect information provided in the service and owner’s manual, the lug nuts can be tightened excessively. This could break the wheel stud – which is a fastener that “holds on the wheels” – and cause the wheel to come off the car.

Risks

If your vehicle’s wheel were to come off or even become loose, it could translate to a complete loss of control that may turn fatal for the occupants of the car, as well as other motorists.

Complaints

On June 8, 2021, a 2012 Ram 3500 owner from Raceland, Louisiana, reported that 7 out of 8 lug nuts from the right front wheel broke off while driving down the highway. Thankfully, the driver managed to pull onto the shoulder of the road and avoid a serious mishap.

Other Ram recalls

The 2021 Ram 3500, 2021 Ram 4500 and 2021 Ram 5500 were also recently part of a recall to rectify a faulty relay (switch) inside the engine compartment.

The repair

Dealers will inspect the wheel nuts of vehicles and replace them, if necessary, free of charge. They will also update the torque specifications in the owner’s manual. A letter to notify owners is expected to be sent out on July 16, 2021.

Is your vehicle part of the recall?

Nearly half a million trucks are part of this Ram truck recall. To find out  MotorSafety’s free vehicle lookup tool.

Sergio StephanoStellantis recalls Ram trucks whose wheel may come off
Stellantis recalls Jeep Cherokees for transmission fluid leak

Stellantis recalls Jeep Cherokees for transmission fluid leak

May 14, 2021 Rebecca Rand , ,

Auburn Hills, MI – May 15, 2021 – Stellantis (NYSE:STLA) – which owns the Jeep brand – has recalled 18,800 2021 Jeep Cherokee SUVs that may leak transmission oil, creating the risk of fire.

The component in question is called “3.2L TOC Hose,” with multiple part numbers, including 68399015AA.

Recall summary  

The oil cooler is a component of the engine system designed to keep the engine from overheating, while curing is a process that is used to give final shape to some parts of the car, such as rubber hoses and tires.

Due to a supplier error, the oil cooler hose – which carries lubricating oil from the transmission to the oil cooler – has been cured for too long, making it weak and prone to breaking.  

Risks

The weak hose may rupture, igniting the oil and resulting in an engine fire. Vehicle fires are extremely dangerous, putting occupants at a serious risk of injury or death. Read more about what to do in case of a vehicle fire in this article about a recent Kia Stinger recall.

Warning signs 

The manufacturer says there are no warning signs. If your car is part of this recall, take it in for repair immediately! 

Complaints

Stellantis acknowledges that it knows of four customer assistance records, 160 warranty claims, and seven field reports related to this problem. The automaker estimated that 1 in 10 of the recalled vehicles contained a defective hose.

The repair

Dealers will inspect the transmission oil cooler hose and replace it, if needed, for free. Drivers who paid to have this issue fixed before the recall may be eligible for reimbursement. Owner notifications with more information about when and how to seek repairs will be sent out starting  June 23.

Is your vehicle part of this recall?

Over 18,000 vehicles are included in this Jeep recall. To see if your SUV is one of them, use MotorSafety’s free vehicle lookup tool.

Rebecca RandStellantis recalls Jeep Cherokees for transmission fluid leak
Stellantis recalls Jeep Wranglers and Gladiators for burnt-out clutch

Stellantis recalls Jeep Wranglers and Gladiators for burnt-out clutch

February 11, 2021 Rebecca Rand , ,

Auburn Hills, MI – February 18,  2022 – Stellantis (NYSE:STLA), has remedied 26,389 vehicles including the 2020 Jeep Wranglers with clutch pressure plate issues that might overheat in certain conditions. In addition to this, 849 of these models have been categorized as unreachable and 380 have been removed from the recall. All these 2018-2021 Jeep Wranglers that had these Clutch Pressure Plate issues were remedied during 2021.   

Auburn Hills, MI – February 11,  2021 – Stellantis (NYSE:STLA), which owns the Jeep brand, is recalling 42,887 Jeeps because a part of the clutch may overheat and fracture, creating the risk of a fire. The recall includes the following manual transmission vehicles:

  • 2018 Jeep Wranglers
  • 2019 Jeep Wranglers
  • 2020 Jeep Wranglers
  • 2021 Jeep Wranglers
  • 2020 Jeep Gladiators
  • 2021 Jeep Gladiators

Recall summary  

The recall concerns the clutch, specifically the clutch pressure plate, which temporarily stops the “transmission of engine power” to allow the driver to switch gears. Due to excessive friction because of a design error, the plate may overheat. The heat may fracture the pressure plate and the resulting hot debris could land on flammable parts of the car, causing a fire.

Prior recall

All vehicles that were part of a similar Jeep recall in 2020 are included in this latest recall. In this recall, Jeep blamed the problem on “air in the hydraulic system,” and the repair involved rerouting the vehicles’ wiring. Testing performed for this recall showed that with excess friction, the clutch could reach 2,012 degrees Fahrenheit, plenty hot to ignite other parts of the car. It is not clear whether this latest recall supersedes the first one.

Recent Jeep recalls

In December of 2021, 2,903 2021 Jeep Wranglers were recalled due to faulty odometers that may fail to display the distance traveled.

A Jeep recall in 2019 of 2011-2018 Wranglers concerned a weak seat belt mount which could fracture and separate from the seat, rendering the belt useless. 

‘The entire vehicle was burned to ashes’

The National Highway Traffic Safety Administration (NHTSA) has received numerous complaints describing burning clutch smells, fractured clutch pressure plates and clutch-related fires in vehicles included in the 2020 and 2021 recalls.

Many drivers reported a “burning clutch smell.” This odor may be a sign that the clutch pressure plate is about to fail, according to Chrysler’s report to NHTSA.

Other complaints illustrate the worst-case scenario. “While my 16-year-old daughter and I were driving on the FL 528/Beachline Expressway, the entire clutch pressure plate assembly exploded off my vehicle,” said one Florida driver’s report. “Fluids drained and ignited. The entire vehicle was burned to ashes.”

Despite the dramatic nature of the accident, no injuries have been reported thus far in connection with the latest recall.

Safety concerns

Chrysler acknowledged that a fractured clutch pressure plate could also generate road debris, creating a hazard for other drivers on the road.

Vehicle fires increase drivers’ and passengers’ risk of injury or death. You can read more about what to do if you smell something burning while driving in this article about a 2020 Audi recall.

Repair

Chrysler will add software to affected Jeeps that will reduce the engine torque – essentially how hard the engine works – if the clutch starts getting too hot. Owners who have already paid to repair their clutch pressure plate may be eligible for reimbursement. Recall notification letters will be sent to owners on March 21.

Is your vehicle part of this recall?

Over 42,000 vehicles are included in this Chrysler recall. To see if your Jeep is one of them, use MotorSafety’s free vehicle lookup tool.

Rebecca RandStellantis recalls Jeep Wranglers and Gladiators for burnt-out clutch
Jeep Grand Cherokees recalled for engine cooler issue

Jeep Grand Cherokees recalled for engine cooler issue

December 14, 2020 Ken Boyd , ,

Auburn Hills, MI – December 14, 2020 – Fiat Chrysler (NYSE:FCAU) has recalled 28,884 Jeep Grand Cherokee vehicles with 3.0L EcoDiesel engines and an Exhaust Gas Recirculation (EGR) cooler. The cooler may crack and release coolant that may cause an engine fire. The recall includes 2014-2019 Jeep Grand Cherokee SUVs.

Recall summary  

The Exhaust Gas Recirculation (EGR) cooler is a car part designed to absorb heat to reduce emissions from an engine. Due to a supplier error, the recalled vehicles are prone to “thermal fatigue,” which may cause coolers in them to crack.

Vaporized coolant can then flow through the crack and into the EGR system while the engine is running. There it may interact with hydrocarbons and air in an area called the intake manifold, which forms part of the engine. This may lead to an engine fire.

This is not the first time Chrysler’s cars are having issues with EGR coolers. In 2019, Chrysler recalled a number of Ram 1500 trucks for the same EGR cooler issue. This past August a number of owners filed a class action lawsuit, alleging that the manufacturer “botched” the recall, not making enough parts available for replacement.

Risks 

Vehicle fires are not uncommon. It is estimated that 212,500 vehicle fires occurred in 2018, causing 560 deaths, 1,500 injuries and $1.9 billion in property damage. If the EGR cooler issues cause a fire, the driver will receive very little warning. If you suspect that there is a fire in your engine compartment, pull over, turn off the vehicle, move all occupants out and away from it and call 911.

The repair

To fix the issue, dealers will replace the EGR cooler. They will also inspect the intake manifold and replace that as well if necessary. The repair is free of charge. This Jeep Grand Cherokee recall is expected to begin on December 31, 2020.

Is your vehicle part of this recall?

Over 28,000 vehicles are included in this Jeep Cherokee recall. To see if your car is one of them, use MotorSafety’s free vehicle lookup tool.

Ken BoydJeep Grand Cherokees recalled for engine cooler issue
Chrysler Ram trucks recalled for driver side mirror issue

Chrysler Ram trucks recalled for driver side mirror issue

November 17, 2020 Rebecca Rand , ,

Pleasanton, CA – November 17, 2020 – Fiat Chrysler (NYSE:FCAU) has recalled 19,075 Ram trucks, due to an issue with the driver side mirror. The mirror glass may detach from the backing plate such that it may no longer show a reflection of what’s behind. The recall includes 2020 Ram 2500 and Ram 1500 luxury heavy-duty pickup trucks.

Recall summary  

The backing plate holds the mirror glass in place. In recalled trucks, the mirror glass was not adhered to the backing plate properly, due to a manufacturing error. This limits the visibility for the driver and may result in a crash.

Recalled trucks fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, “Rear Visibility.” Specifically, the “mirrors must be mounted according to certain specifications, and must provide the driver with a specified minimum field of view.”

Risks 

Side rear view mirrors are critically important for safe driving, particularly if an object is blocking the rear window view. They help drivers enter traffic and safely change lanes. If these mirrors are not functioning properly, the driver may not see other vehicles, pedestrians or physical objects. All of these conditions increase the risk of an accident.

The repair

To fix the issue, dealers will need to replace the glass in the driver side mirror. The recall begins on November 27 and the repair is free of charge. The estimated repair time is 30 minutes, but plan for additional time for check in and check out.

Is your vehicle part of this recall?Over 19,000 vehicles are included in this Ram truck recall. To see if your car is one of them, use MotorSafety’s free vehicle lookup tool.

Rebecca RandChrysler Ram trucks recalled for driver side mirror issue
FCA recalls Jeep and RAM vehicles for seat belt malfunction

FCA recalls Jeep and RAM vehicles for seat belt malfunction

October 28, 2020 Rebecca Rand , , ,

Pleasanton, CA – July 27, 2022 – Fiat Chrysler Automobiles NV (NYSE: FCAU) has remedied issues with 1.119 vehicles including the 2019-2020 RAM 1500 pickup that was dealing with front seat belt issues. Additionally, 26 of these models have been categorized as unreachable and 16 have been removed from the recall. One group of these 2019-2020 RAM 1500 pickups was remedied in 2020, 4 groups in 2021, and 1 other group was remedied in 2022 due to these seat belt locking issues.

Pleasanton, CA – Sept 25, 2020 – Fiat Chrysler Automobiles NV (NYSE: FCAU) has recalled 2,114 SUVs and pickup trucks, and SUVs whose front seat belts may not lock properly during a crash, putting drivers and passengers at risk of injury. The recall includes:

  • 2020 Jeep Gladiator pickups
  • 2019 Jeep Wrangler SUVs
  • 2019-2020 Ram 1500 pickups
  • 2019 RAM 2500 pickups

Recall Summary  

Ever wondered why seatbelts sometimes “lock” up if you yank them too hard? This is a design feature that is meant to make the belt easy to pull over your body and comfortable to move around under but will firmly hold you if you crash. In these recalled Jeeps and Rams, a connection part called the “wave disc” may be misshapen, causing the seatbelt to have a much weaker hold on the driver and front seat passenger.

Chrysler first noticed the problem this July when a seatbelt held the crash dummy less forcefully than it was supposed to during a crash test. A part in the seat belt retractor wasn’t formed correctly, weakening the whole seat belt system.

Chrysler is not aware of any complaints, injuries, or deaths relating to this problem.

Risks

If you’re riding in a pickup truck or SUV and you crash, wearing a functioning seat belt will reduce your risk of injury by at least 60% and your risk of dying by at least 65%. A malfunctioning seat belt may not protect you and could increase your risk of getting hurt.

The repair

Owners will be notified about the recall starting on November 17 and Chrysler will replace the faulty seat belt retractors for free. The repair, however, is not yet available. 

Is your vehicle part of this recall?

Over 2,000 vehicles are part of this Chrysler recall. To see if your car is one of them, use MotorSafety’s free vehicle identification number look-up tool.

Rebecca RandFCA recalls Jeep and RAM vehicles for seat belt malfunction
RAM recalls pickups for engine fire risk

RAM recalls pickups for engine fire risk

October 7, 2020 Rebecca Rand , ,

Pleasanton, CA – Aug 28, 2020 – Fiat Chrysler Automotive (FCA) (NYSE: FCAU)  has recalled 32,318 Ram pickups for an engine oiling issue. The recall includes:

  • 2019-2020 Ram 3500 heavy duty trucks
  • 2019-2020 Ram 4500 commercial trucks
  • 2019-2020 Ram 5500 commercial trucks

Recall summary  

The vehicles in questions are equipped with 6.7-liter Cummins diesel engines. A software problem can starve engine parts of oil as the car warms up. This could damage the engine and the related parts and cause a fire.

Risks

Car fires kill over 300 people a year on average and injure over a thousand, according to the U.S. Fire Administration. Their report blames at least 20% of vehicle fires between 2009 and 2017 on equipment failures.

FCA and the National Highway Traffic Safety Administration (NHTSA) have not received any reports of injuries or deaths resulting from the Ram software problem. 

Fire safety tips

If you suspect your engine is on fire:

  • Stop your car someplace safe. 
  • Do not open the hood. Oxygen will rush in and feed the flames. 
  • Get yourself and others away from the vehicle, at least 100 feet. 
  • Call the fire department at 911 when you are in a secure location.
  • Do not return to the vehicle for any reason.

The repair

The fix is a free software update that a dealer will upload to your vehicle. The new software will make sure that plenty of oil is sent to the engine as the car warms up. The repair should take less than half a day, and is currently available.

Is your vehicle part of this recall?

Over 32,000 vehicles are included in this Fiat Chrysler recall. To see if your car is one of them, use MotorSafety’s free vehicle lookup tool.

Rebecca RandRAM recalls pickups for engine fire risk
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