New GM recall targets more than 73,000 Chevrolets

Detroit, MI — September 19, 2015 — Owners of 2010 Chevrolet Cobalts need to be aware of possible defects that may prevent air bag deployment and pose a risk to drivers. According to the Associated Press, General Motors is recalling more than 73,000 vehicles because of this danger, after receiving word of an injury and crash that may be related to this fault. Most of the cars—59,474 to be exact— are in the United States, while 13,950 are in Canada, spreading out the regions where owners might be affected.

The Detroit News has additional details about the recall, including the mechanics behind the wiring problem that keeps the airbag from being released. As this source describes it, the sensor wire harness in the driver side door is to blame. Fortunately, drivers can rely on the vehicle alert system for warning when the air bag isn’t working properly.

“When improperly routed, the window regulator could contact the harness when the window is fully lowered and over time chafe the harness insulation,” the source says. “That could result in a short circuit preventing the driver side roof rail air bag from deploying during a crash. Dealers will inspect all suspect vehicles and any found with the condition will be repaired.”

As the source goes on to note, this is similar to other recent air bag system recalls, some of which have involved wiring problems. This comes in addition to the Takata recall, which, even though it concerns a completely different type of fault and danger to the driver, also concerns problems that will limit airbag effectiveness.

adminNew GM recall targets more than 73,000 Chevrolets

General Motors recalls small number of cars for inner tie rod problem

Detroit, MI — July 22, 2015 — While this blog has noted before that auto recall success is vital no matter large or small a recall is, General Motors has launched a recall that is relatively small by most recall standards. According to Transport Evolved, the manufacturer actually recalled eleven cars for a steering issue related to possible loose tie rods, but among these is what the source described as a “single solitary 2014 Chevrolet Volt electric car.” The recall also includes a lone Canadian-Market 2014 Chevrolet Cruze.

It isn’t just the small number of vehicles involved that makes this recall notable. Model years range between 2014 and 2015, with the Volt belonging to the former. The unsecured rod could detach from the steering gear entirely, due to a bolt that wasn’t fastened properly during assembly. Sometime this month, the company will notify owners as dealers replace the affected steering systems.

Writing for the source, Nikki Gordon-Bloomfield calls this action “a particularly good illustration of how automakers must notify the correct authorities of a manufacturing defect — no matter how small.” She also compares it to a similarly limited recall Nissan issued last year that only applied to hundreds of vehicles, as opposed to the sometimes millions included in major efforts.

“Both cases highlight how hard automakers and government agencies work to ensure that the car you drive is as safe as possible,” she says.”
In the same vein, dealers and owners need to trust the recall information they receive and also receive it in a timely manner. With accurate data and free related services, Recall Masters is an ideal assistant to any recall effort, major or minor.

Recall MastersGeneral Motors recalls small number of cars for inner tie rod problem

General Motors recalls SUVs for liftgate failure

Detroit, MI — July 13, 2015 — According to the National Highway Traffic Safety Administration (NHTSA), General Motors has discovered a new problem that has prompted a recall for hundreds of thousands of vehicles. The company wants to address possible faults with the power liftgates in certain vehicles, since users could unexpectedly see these gates fail while in use if they don’t follow the prescribed response actions.

The recall acknowledgement document submitted for this case says that the real problem lies with the gas struts that enable affected vehicles to hold the liftgates open when in use. A total of 686,287 vehicles may be affected, including Buick Enclave, Chevrolet Traverse and Saturn Outlook models.

Another problem associated with this recall is the Prop Rod recovery software in these vehicles, which normally works to regulate liftgate operation to prevent injury, but would be unable to do so in the affected SUVs.

In a Safety Recall Report also issued by the government agency, the source explains the warning signs associated with this defect.

“As the vehicle’s gas struts wear, the liftgate’s Prop Rod Recovery system will operate to slowly return the liftgate to the closed position,” it states. “The vehicle will also provide audible warnings and flash the tail lamps to indicate there is a problem.”

While there is no notification schedule associated with this recall as of yet, 56 injuries are reportedly associated with the liftgate error, as CBS stated. The fix will involve a software update for better actuator motor control that will keep the liftgate from crashing.

The specific structure of a vehicle and the features it contains require recalls that match these conditions and give dealers and owners a specific place to work from for recovery and success.

Recall MastersGeneral Motors recalls SUVs for liftgate failure

General Motors Recalls Cadillacs for Brake Pedal Bracket Problems

Detroit, MI — June 27, 2015 — Earlier this month, the National Highway Traffic Safety Administration (NHTSA) posted a recall acknowledgment statement to their website regarding a General Motors recall for 2015 Cadillac ATS and CTS models.

The defect

According to this document, the affected vehicles brake pedal brackets subject to possible fractures, which could potentially fracture during a drive, putting the occupants of the car at risk.

More than 2,160 vehicles may be at risk of this fault, and the official recall period will begin this August, and affects cars that were produced as recently as this March.

As with some of the other recalls MotorSafe has covered, the fix prescribed for this one appears to be relatively simple, since dealers can replace the faulty brake pedal brackets for free.

However, the stakes for replacement are serious, since the issue could make it difficult for drivers to apply the brakes at all should the brackets end up breaking.

An additional recall safety bulletin from the NHTSA goes into further detail on the actions car dealers need to take to make affected Cadillacs safer for use.

“Dealers are to inspect the bracket for fracture or a condition that makes the bracket susceptible to fracture when the brake pedal is depressed,” it reads.

The solution

“If a fracture or such a condition is found, dealers are to replace the brake pedal (including the affected bracket).” The statement also notes that a borescope is needed to help dealers successfully inspect for this problem.

While some auto recalls concern dangerous situations that may not likely happen during normal vehicle operation, this one centers around a feature that could be broken during regular use. In all cases, though, recall accuracy and wide distribution may help to promote proper use reactions.

Check your car’s recall status using MotorSafety’s free vehicle lookup tool.

Recall MastersGeneral Motors Recalls Cadillacs for Brake Pedal Bracket Problems

More than 330,000 trucks part of new GM recall [Video]

General Motors is recalling hundreds of thousands of trucks as the fallout from the Takata air bag investigations continues.

[marker] According to the NHTSA, the manufacturer is recalling more than 374,000 Chevrolet Silverado and GMC Sierra trucks around the world, the majority of which are in the United States. This is yet another response to concerns over airbag inflator mechanisms produced by Takata Corporation.

[marker] The manufacturer announced that it is banning the use of ammonium nitrate in inflators in the future. The risk centers around the potential for improper inflators to explode during a crash and possibly harm occupants.

Thank you for watching this video, and be sure to check back often for the latest auto recall news.

MotorSafety.orgMore than 330,000 trucks part of new GM recall [Video]

New GM Recall Concerns Faulty Seatbelts

Detroit, Michigan – May 12, 2015 – A condition that could lead to weak safety belts has General Motors recalling hundreds of thousands of Chevrolet Malibu cars, according to the Detroit News.

The source says one injury has so far been traced to the defect. It will recall more than 469,000 vehicles total from around the world, the majority of which will be in North America.

The defect

Vehicles that suffer this defect could see the metal cable connecting the seatbelt weaken and even separate completely over time.

The solution

To fix the problem, car dealers will be able to replace the lap pretensioner and outboard lap mounting bracket.

Check your car’s recall status using MotorSafety’s free vehicle lookup tool.

adminNew GM Recall Concerns Faulty Seatbelts

Ignition hazards prompt Suzuki recall

Detroit, MI — April 24, 2015 — General Motors has taken part in a longstanding recall due to faulty ignition switches and the fire hazard they pose to vehicles, but another manufacturer is facing a similar problem. Reuters reports that the Japanese manufacturer Suzuki Motor Corporation is updating a recall that it released last month to apply to 2 million of its cars around the world, in addition to more than 1.8 million in its home country. The production years of the Suzuki vehicles the brand is recalling range over an 11-year period between 1998 and 2009.

While there have been no notices of smoking or symptoms of ignition fires in Suzuki cars outside of Japan, there are reportedly 67 reports of smoking switches to date. More than 130,000 of the globally recalled vehicles are from overseas markets. The specific Suzuki models affected by this most recent action include the Alto, WagonR and Swift.

When the original recall was released for Japan at the end of March, it was in response to 30 reports of ignition switch-related fires or smoke, more than half of which were in police vehicles in that country, the source said.

Lessening the damage of existing ignition switch problems requires efficient recall notices and direct instructions for a complete fix. The recall doesn’t appear to have any immediate affect for American customers, but because it comes at a time when the GM recalls are also in the news, it raises the issue of distinctiveness.

Dealers have to be sure they follow the specific rules of each individual recall and not assume that similar problems will always come with the same cure. Efficient recall systems that communicate the message to a wide audience will be vehicle and brand-specific to avoid future confusion.

Recall MastersIgnition hazards prompt Suzuki recall

New data concerning GM ignition switch claims released

Detroit, MI — April 22, 2015 — MLive recently reported on the General Motors ignition switch recall, which first began more than a year ago but only recently resulted in a final tally of claims at the end of this January. As the source states, 2.6 million vehicles have been recalled in total due to the fault, and according to recently released data, more than 4,340 claims have been received.

These claims pertain to various negative effects related to the initial ignition fault, including pervasive burns, injuries that required hospitalization and deaths, of which there were 475 claims. Of the total, 537 claims were submitted to the automaker without documentation. So far, 244 claims have been deemed “eligible,” and 1,335 “ineligible.”

This month, the Associated Press reported that GM had made progress in addressing the problem by repairing 70 percent of the affected vehicles that were still being used. It is currently slightly below the average completion rate for a recall after a year and a half, and has fixed more than half of the American vehicles that have been recalled.

Although the company has been fined $35 million for problems in the way it reported the ignition fault, Mark Rosekind of the U.S. National Highway Traffic Safety Administration recently praised the corporation for taking the steps that it has.

“All other manufacturers and dealers should embrace the proactive approach that GM is taking,” he said.

As manufacturers improve their initial response to a vehicle fault and give dealers and consumers more information to act off of, maintaining a consistent system for recalls impacts preparedness that owners will be able to exercise. In addition, identifying the problems quickly and keeping everyone updates sets the tone for a faster-acting recall with connected actions occurring soon after.

Recall MastersNew data concerning GM ignition switch claims released