GM issues second recall for Cadillac and Saab vehicles over faulty suspension

Warren, MI – August 16, 2021 – General Motors (NYSE:GM) has issued a recall for 380,498 cars to fix a part of the rear suspension – which connects the vehicle to the wheels – that may come loose and result in a loss of control. The affected vehicles include:

  • 2010 Cadillac SRX
  • 2011 Cadillac SRX
  • 2012 Cadillac SRX
  • 2013 Cadillac SRX
  • 2014 Cadillac SRX
  • 2015 Cadillac SRX
  • 2016 Cadillac SRX
  • 2011 Saab 9-4X
  • 2012 Saab 9-4X

This recall is a result of an investigation by an auto safety regulator the National Highway Transportation Safety Administration on the back of consumer complaints. A large number of these vehicles were first recalled in September 2014 over the same concern.  

The affected component is the “adjustable rear suspension toe link” with part number 20867273.

Recall summary

The affected vehicles are equipped with rear toe links that may have been adjusted improperly during a service. A toe link keeps the suspension stable and the tires on the ground, as reported.

After the 2014 recall, the company continued to receive additional reports that the toe links were still loose and the NHTSA opened an investigation in 2020, after getting nine complaints from owners. 

As a result, GM has recalled all of the vehicles that were part of the original recall, as well as some additional model years.

Risks

A loose toe link may cause the vehicle to veer uncontrollably. An affected vehicle may start swerving from side to side, increasing the risk of colliding with other vehicles and oncoming traffic. This is very dangerous. In fact, the NHTSA cited that two of the nine complaints it received resulted in a crash.

Warning signs

GM has mentioned that a driver will notice one of these warning signs if the toe link on their vehicle is loose:

  • Traction control, rear axle or Stabilitrak service message
  • Malfunction Indicator Lamp (MIL) stays on or flashes 
  • Chimes with any of the above messages and MILs
  • Vehicle sways or veers while driving
  • Off-center steering wheel
  • Uneven wear between the rear tires
  • Loud metallic noise from the rear suspension

In the event that you notice any of these signs, slow down and bring your vehicle to a halt. Have your vehicle towed immediately to a GM dealership; do not drive it there.

Related complaints

There have been several complaints from owners about losing control while driving. One 2015 Cadillac SRX driver reported a harrowing experience where she and her husband were driving down the highway, heard a loud bang and then completely lost control of the vehicle. The car crossed three lanes of the interstate, hit the side of a tractor trailer, which pushed them back across three lanes and then came to a stop in the left lane. Fortunately, they came out of the incident unharmed.

Other GM recalls

Earlier this month, GM issued a Buick, Chevrolet and Cadillac recall for multiple models over a faulty airbag warning light. All models were part of the 2021 model year.

The repair

GM dealerships will replace the affected adjustable toe link with a non-adjustable unit, free of charge. This will prevent the toe links from coming loose or breaking in the future.

Customers were notified on August 9, 2021.

Is your vehicle part of the recall?

A loose toe link can have serious consequences. To find out if your vehicle is a part of this GM recall, use MotorSafety’s free vehicle lookup tool.

Vishal VenugopalGM issues second recall for Cadillac and Saab vehicles over faulty suspension

GM Recalls More Than 150 Vehicles for Damaged Airbag Modules

Laguna Hills, CA – December 27, 2018 – General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 Crew Cab and GMC Sierra 1500 Crew Cab vehicles due to potential issues with airbag modules. The potential number of units affected is 154.

The defect

According to the NHTSA notification, these vehicles have a retainer ring within the passenger-side airbag module that may have been damaged during the assembly process.

This damage could allow gas to escape during airbag inflation and deployment, which would reduce the amount of gas available to fill the airbag.

Since the passenger-side frontal air bag module in affected vehicles may have been damaged during assembly, possibly resulting in the air bag not inflating properly in the event of a crash, the risk of injury is significantly increased if a crash does occur.

Timeline of events

On December 6, 2018, the manufacturer notified GM of the issue. On December 17, 2018, General Motors LLC (GM) informed the NHTSA. On December 26, 2018, the recall began.

This recall is not connected to the widespread Takata airbag recall which has been ongoing, and affected certain Saab, Chevrolet, Pontiac, Saturn, and GMC models.

The solution

GM will notify owners, and dealers will replace the passenger side air bag module, free of charge. The recall began on December 26, 2018. GM’s number for this recall is N182198820.

Courtesy transportation is available for customers whose vehicles are involved in a product program and still within the warranty coverage period. The NHTSA Campaign Number for this recall is 18V-868.

To find out if your vehicle is part of this recall, use MotorSafety.org’s free look-up tool.

Sean ReyesGM Recalls More Than 150 Vehicles for Damaged Airbag Modules