GM Trucks Recalled for Compartment Spring Error

Warren, MI — February 03, 2016 — Some General Motors-produced trucks include door latch assemblies that may not comply with regulations. According to the National Highway Traffic Safety Administration, vehicles with this fault may have console compartment doors that will open during a crash.

The NHTSA states this is a possible passenger risk, because the contents of the compartment could fall out. Nearly 9,000 vehicles may potentially be involved in this recall, issued because these doors were built with the incorrect spring in the latch assembly. General Motors’ console supplier, Yanfeng, noticed the issue last September, and the Manufacturer’s report was issued on November 30, the same date on which dealers were notified.

To fix the error, dealers have to replace the wrong assembly spring with the right one. The NHTSA notes that the GM recall affects Chevrolet and GMC Colorado vehicles, both made for the model year 2016.

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New parts Will be Part of GM Oil Leak Remedy

Warren, MI — December 14, 2015 — Earlier this year, General Motors and the National Highway Traffic Safety Administration (NHTSA) noted the engine compartment fire risk in certain units, including Buick Regal, Chevrolet Impala and Pontiac Grand Prix vehicles with model years between 1997 and 2004. In these cars, hard braking could result in oil landing on the exhaust manifold.

The Part 573 Safety Recall Report associated with this action described said that dealers could replace the engine valve front cover and gasket, as well as remove the oil fill tube extension. The report also stated that previous repairs related to the GM recalls may not be enough to resolve the condition entirely.

The official safety recall itself is set to begin on December 14, and the NHTSA also features a message from GM Customer Care and Aftersales to all of the manufacturer’s dealers. Instead of announcing the shipment of the replacement parts themselves, the company said that advisory letters are in the mail and will set the stage for improvements once the parts are available.

“Even though the parts needed to repair these vehicles are not currently available, the letter explains that when parts are available, their dealer will replace the engine’s front valve cover and front-valve-cover gasket with new parts of an improved design, and the engine’s plastic “beauty” cover and plastic oil-fill-tube extension will be removed, if they haven’t been already,” this bulletin reads.

The recall stems from actions as old as 2008, in which the company issued the original recall. More than 1 million vehicles were said to be involved, with 100 percent estimated to have the defect.

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GM Windshield Wiper Motor Fire Risk

Warren, MI — November 13, 2015 — In a press statement, General Motors recently announced a new recall for more than 30,000 of its SUVs across North America. Owners of these vehicles could, in extreme cases, be at risk of fire.
Although the manufacturer noted that the fire risk is only present in “some cases,” the windshield wiper motor could overheat to the point that it causes the motor cover to catch fire. The recall effort officially began on September 30, a day after the report receipt date.
Makes and models associated with this recall include the 2016 Chevrolet Traverse, Buick Enclave and GMC Arcadia, all produced within a range of a few weeks this year between August and September. To remedy the situation, GM states that dealers will replace the wiper motor cover assembly on the front of the affected vehicles.
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Sean ReyesGM Windshield Wiper Motor Fire Risk

GM issues recall for windshield wiper motor fire risk [Video]

In a press statement, General Motors recently announced a new recall for more than 30,000 of its SUVs across North America. Owners of these vehicles could, in extreme cases, be at risk of fire.

Although the manufacturer noted that the fire risk is only present in “some cases,” the windshield wiper motor could overheat to the point that it causes the motor cover to catch fire. The recall effort officially began on September 30, a day after the report receipt date.

Makes and models associated with this recall include the 2016 Chevrolet Traverse, Buick Enclave and GMC Arcadia, all produced within a range of a few weeks this year between August and September. To remedy the situation, GM states that dealers will replace the wiper motor cover assembly on the front of the affected vehicles.

Thank you for watching! Be sure to read our blog for more information on GM recalls.

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New ignition switch problem leads to GM recall [Video]

A new GM recall concerns ignition switch problems in some Chevrolet Silverado and Suburban vehicles, as well as GMC Sierras and Tahoe SUVs. Fortunately, the problem appears to have been detected early on, with only five accidental shutoffs attributed to it and just over 3,000 autos recalled. In affected vehicles, the cars can get stuck in the ignition when interior temperatures are high.

The lock cylinder in these cars could accidentally be shifted into “accessory” mode, making the truck less safe to drive and leaving it more defenseless during crashes. There have been no injuries reported yet connected to these issues, and is supposedly unrelated to a previous GM ignition switch recall.

The remedy for this issue involves changing out the housing around the ignition area.

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GM Finally Settles Ignition Switch Recall

New York City, NY — October 05, 2015 — General Motors has been grappling with the fallout of its ignition switch recall for more than two years, and now the manufacturer seems to finally be reaching a settlement with federal authorities. The Associated Press reports that the company is scheduled to pay a fine by September 24, in response to a recall of 2.6 million vehicles, including models under the Chevrolet brand.

The company is expected to pay $900 million over this case, with $1 million going to the families of victims of fatal accidents connected to these autos, and $625 million dedicated to additional compensation. The agreement comes after GM received a $35 million fine from the National Highway Traffic Safety Administration (NHTSA) last year, the highest civil penalty for recall-related actions.

A timeline from the AP shows the sequence of events leading to this agreement. The roots of the ignition switch recall trace back to 2002, when the offending switch design was first approved. The first death connected to these faulty systems was reported on July, 19, 2005. CEO Mary Barra reportedly didn’t learn about the switches until 2013.

Back in the 2014 NHTSA press release, acting administrator David Friedman affirmed the organization’s dedication to pursuing proper actions.

“No excuse, process, or organizational structure will be allowed to stand in the way of any company meeting their obligation to quickly find and fix safety issues in a vehicle,” he said then. “It’s critical to the safety of the driving public that manufacturers promptly report and remedy safety-related defects that have the potential to lead to deaths or injuries on our nation’s highways.”

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New GM recall targets more than 73,000 Chevrolets

Detroit, MI — September 19, 2015 — Owners of 2010 Chevrolet Cobalts need to be aware of possible defects that may prevent air bag deployment and pose a risk to drivers. According to the Associated Press, General Motors is recalling more than 73,000 vehicles because of this danger, after receiving word of an injury and crash that may be related to this fault. Most of the cars—59,474 to be exact— are in the United States, while 13,950 are in Canada, spreading out the regions where owners might be affected.

The Detroit News has additional details about the recall, including the mechanics behind the wiring problem that keeps the airbag from being released. As this source describes it, the sensor wire harness in the driver side door is to blame. Fortunately, drivers can rely on the vehicle alert system for warning when the air bag isn't working properly.

"When improperly routed, the window regulator could contact the harness when the window is fully lowered and over time chafe the harness insulation," the source says. "That could result in a short circuit preventing the driver side roof rail air bag from deploying during a crash. Dealers will inspect all suspect vehicles and any found with the condition will be repaired."

As the source goes on to note, this is similar to other recent air bag system recalls, some of which have involved wiring problems. This comes in addition to the Takata recall, which, even though it concerns a completely different type of fault and danger to the driver, also concerns problems that will limit airbag effectiveness.

adminNew GM recall targets more than 73,000 Chevrolets

General Motors recalls small number of cars for inner tie rod problem

Detroit, MI — July 22, 2015 — While this blog has noted before that auto recall success is vital no matter large or small a recall is, General Motors has launched a recall that is relatively small by most recall standards. According to Transport Evolved, the manufacturer actually recalled eleven cars for a steering issue related to possible loose tie rods, but among these is what the source described as a “single solitary 2014 Chevrolet Volt electric car.” The recall also includes a lone Canadian-Market 2014 Chevrolet Cruze.

It isn’t just the small number of vehicles involved that makes this recall notable. Model years range between 2014 and 2015, with the Volt belonging to the former. The unsecured rod could detach from the steering gear entirely, due to a bolt that wasn’t fastened properly during assembly. Sometime this month, the company will notify owners as dealers replace the affected steering systems.

Writing for the source, Nikki Gordon-Bloomfield calls this action “a particularly good illustration of how automakers must notify the correct authorities of a manufacturing defect — no matter how small.” She also compares it to a similarly limited recall Nissan issued last year that only applied to hundreds of vehicles, as opposed to the sometimes millions included in major efforts.

“Both cases highlight how hard automakers and government agencies work to ensure that the car you drive is as safe as possible,” she says.”
In the same vein, dealers and owners need to trust the recall information they receive and also receive it in a timely manner. With accurate data and free related services, Recall Masters is an ideal assistant to any recall effort, major or minor.

Recall MastersGeneral Motors recalls small number of cars for inner tie rod problem

General Motors recalls SUVs for liftgate failure

Detroit, MI — July 13, 2015 — According to the National Highway Traffic Safety Administration (NHTSA), General Motors has discovered a new problem that has prompted a recall for hundreds of thousands of vehicles. The company wants to address possible faults with the power liftgates in certain vehicles, since users could unexpectedly see these gates fail while in use if they don’t follow the prescribed response actions.

The recall acknowledgement document submitted for this case says that the real problem lies with the gas struts that enable affected vehicles to hold the liftgates open when in use. A total of 686,287 vehicles may be affected, including Buick Enclave, Chevrolet Traverse and Saturn Outlook models.

Another problem associated with this recall is the Prop Rod recovery software in these vehicles, which normally works to regulate liftgate operation to prevent injury, but would be unable to do so in the affected SUVs.

In a Safety Recall Report also issued by the government agency, the source explains the warning signs associated with this defect.

“As the vehicle’s gas struts wear, the liftgate’s Prop Rod Recovery system will operate to slowly return the liftgate to the closed position,” it states. “The vehicle will also provide audible warnings and flash the tail lamps to indicate there is a problem.”

While there is no notification schedule associated with this recall as of yet, 56 injuries are reportedly associated with the liftgate error, as CBS stated. The fix will involve a software update for better actuator motor control that will keep the liftgate from crashing.

The specific structure of a vehicle and the features it contains require recalls that match these conditions and give dealers and owners a specific place to work from for recovery and success.

Recall MastersGeneral Motors recalls SUVs for liftgate failure

Chrysler recalls two different models for suspension risks

Detroit, MI — July 2, 2015 — As Fiat Chrysler faces an upcoming hearing from the National Highway Traffic Safety Administration (NHTSA), the manufacturer has also established a recall for thousands of vehicles affected by a possible suspension difficulty.

In a press release on this new action, the source made a clear distinction between the number of vehicles recalled, 7,690, and the actual number of drivers that have been advised to stop driving their Grand Cherokee or Dodge Durango SUV’s, which is only 65.

The manufacturer has also not heard any news of possible injuries or complaints related to this latest recall, and the amount of recalled vehicles only accounts for 13 percent, according to estimates.

The majority of the total amount of vehicles, 5,608, are estimated to be in the United States, and the vehicles’ “locations are precisely known.” Other regions where the vehicles may be present include Mexico, Canada and some areas “outside the NAFTA region.”

FCA is taking special action to get in contact with the 65 who are most at risk. Vehicles included in this recall may have been assembled as late as June 20 this year.

“The SUVs, assembled earlier this month, are being recalled because they may have been inadvertently equipped with improperly heat-treated suspension components,” the statement elaborates.

“This condition, which was not apparent during the assembly process, could lead to component breakage, rear-end instability and/or reduced braking power.” It has reportedly addressed the issue internally by ensuring that the newer components meet Fiat Chrysler standards.

As with other recalls, this one advises customers to look for the Vehicle Identification Number (VIN) included in the body of the affected models. This and other standard behavior for recovering from a recall action can play a role in a company’s campaign to address it.

Recall MastersChrysler recalls two different models for suspension risks