Mercedes-Benz recalls Smart vehicles with axle issues [Video]

Hello, and welcome to another recall update.

Mercedes-Benz USA has recalled more than 100 compact cars possibly equipped with defective left front axles, according to documentation filed with the National Highway Transportation Safety Administration. The campaign affects Smart brand 2017 Four-Two and Four-Two Cabriolet models.

The vehicles referenced in the recall could contain faulty left front axle steering knuckles, which are prone to fracture. Investigators conducted an internal audit earlier this year and discovered that improper casting processes caused the defect. Mercedes-Benz initiated an official safety recall in July following the close of the inquiry.

The automaker has requested dealers to replace the defective component, free of charge. Owners should expect to receive notification via first-class mail in September. Stay tuned for more breaking recall news.

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Ford recalls sedans with noncompliant welds

 

Dearborn, Mich. – Sept. 1, 2017 – Ford Motor Company has recalled approximately 835 Focus sedans with noncompliant welds, according to an internal news release. The campaign affects 698 Focus models originating from U.S. dealerships, 132 sold in Canada and five in Mexico.

The Defect

The vehicles referenced in this recall have second-row seat-back frames with welds that do not effectively penetrate the space between the outboard pivot bracket and the pivot nut joint. This could reduce the structural integrity of the seat-back frame – particularly the pivot nut joint – and therefore put occupants at risk, especially in the event of an accident. Even so, Ford has not received reports linking the defect to any accidents or injuries.

Timeline of Events

Ford has yet to release details on the investigation that uncovered the defect.

The Solution

The automaker will direct dealers to replace the air bag assemblies in affected models, free of charge. However, Ford has not released a timetable for dealer or owner notification. Individuals in need of more immediate assistance can contact Ford customer service personnel at (800) 392-3673. Callers should use the recall identification code 17C13. Owners can also call the National Highway Transportation Administration Vehicle Safety Hotline at (888) 327-4236.

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GM recalls SUVs with defective drive shafts

Recall Masters -August 31, 2017

GM recalls SUVs with defective drive shafts

General Motors has recalled a number of sport utility vehicles believed to be equipped with defective drive shafts, according to documentation filed with the National Highway Transportation Safety Administration. The campaign affects 2017-2018 GMC Arcadia, 2018 GMC Terrain and 2018 Chevrolet Equinox models. The automaker estimates that 3 percent of the vehicles have problematic drive shafts.
The Defect
Models referenced in the recall could contain front right intermediate drive shaft assemblies prone to fracture and separation. Engineers have traced the issue to the parts manufacturer Nexteer, which failed to use properly calibrated ultrasonic scanning equipment when performing quality checks.
The defect poses a serious safety hazard to occupants, as vehicles with damaged drive shafts may lose power during operation or roll away when stopped without the parking brake engaged. However, GM has yet to receive reports of accidents or injuries connected to the defect…

Read the entire article on the Recall Masters website

Sean ReyesGM recalls SUVs with defective drive shafts

Mercedes recalls vehicles with outdated software

 

Atlanta – Aug. 31, 2017 – Mercedes Benz USA just recalled more than 12,000 vehicles possibly equipped with defective software, according to Consumer Affairs. The campaign pertains to 2016-2017 Mercedes AMG coupes and 2017 GLE 43 sport utility vehicles with manufacturing dates on or following May 2, 2017.

The Defect

The models named in the recall contain defective engine and transmission control software that could cause a complete engine shutdown. Specifically, the two software platforms interact improperly when drivers reduce to slow speeds by performing consecutive downshifts, Motor 1 reported. In this instance, the warning light illuminates and the vehicle’s engine shuts off. Mercedes has also discovered that the same outcome occurs when drivers start their vehicles in ECO mode.

The defective software increases the likelihood of an accident and therefore poses a serious risk to owners. However, Mercedes has yet to receive reports connecting the defect to any accidents of injuries due to how recently the issue was discovered.

Timeline of Events

The automaker has not released details into the investigation that uncovered the defect.

The Solution

Mercedes has asked dealers to reprogram the software in affected vehicles, free of charge. Owners should expect to receive notification in September. Those in need of more immediate assistance can contact Mercedes Benz USA customer service at (800) 367-6372, or call the National Highway Transportation Safety Administration Vehicle Safety Hotline at (888) 327-4236.

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BMW recalls vehicles with Takata air bags

Westwood, NJ – August 31, 2017 – BMW of North America has recalled more than 3,400 vehicles possibly equipped with defective Takata air bag inflators, according to documentation filed with the National Highway Transportation Safety Administration. The campaign, which amends an earlier action initiated in September 2016, includes the following models:

  • 2012-2013 X3 xDrive28i
  • 2012-2013 xDrive35i 

Recall summary

Affected models are believed to include Takata front driver-side air bag assemblies with inflator modules that are incorrectly welded and therefore prone to disconnection in the event of a crash. In such a scenario, metal air bag components could disperse with a high rate of speed throughout the cabin, potentially harming or killing occupants.

Car manufacturers across the globe have been dealing with this particular defect for more than two years, The New York Times reported. Safety officials attribute 17 deaths and hundreds of serious injuries to defective Takata air bags. However, BMW has yet to receive any reports connecting the air bag inflator modules in this latest recall to accidents of injuries.

On Sept. 20, 2016, BMW issued a safety recall with the NHTSA identification code 16V-683. Soon after, the automaker asked Takata to initiate an internal investigation aimed at reviewing air bag module installation records across all production sites. BMW requested this action after reviewing additional field reports and recovered parts. On July 20, 2017, Takata shared the preliminary results of this investigation, which indicated that two more air bag modules produced by the company could potentially harm passengers. Eleven days later, the parts manufacturer recommended that BMW issue a safety recall to correct the potentially defective parts.

BMW analyzed its production logs and pinpointed models containing the air bag inflator modules mentioned in the Takata report. On Aug. 2, 2017, safety officials for the British automaker decided to launch a voluntary recall action. BMW notified dealers of the action Aug. 8.

The repair

The car manufacturer has ordered dealers to replace the front driver-side air bag assemblies in the affected vehicles free of charge, according to NHTSA documents. BMW intends to notify owners via first-class mail on or around Oct. 2.

Is your vehicle part of the recall?

Over 3,400 vehicles were originally part of this recall. Since then, the recall population has grown to 6,785. As of April 23, 2019 – the last date information was available – 4,807 airbags had been replaced. To see if your car still needs to be repaired, use MotorSafety’s free lookup tool.

Note: June 24, 2021

We have noticed a large number of readers are interested in this recall. For that reason, we have added the last section where drivers can check if their vehicle is part of this recall and included the recall completion rate. The article has also been updated to reflect the latest editorial standards.

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GM recalls SUVs with defective drive shafts

 

Warren, Mich. – Aug. 31, 2017 – General Motors has recalled a number of sport utility vehicles believed to be equipped with defective drive shafts, according to documentation filed with the National Highway Transportation Safety Administration. The campaign affects 2017-2018 GMC Arcadia, 2018 GMC Terrain and 2018 Chevrolet Equinox models. The automaker estimates that 3 percent of the vehicles have problematic drive shafts.

The Defect

Models referenced in the recall could contain front right intermediate drive shaft assemblies prone to fracture and separation. Engineers have traced the issue to the parts manufacturer Nexteer, which failed to use properly calibrated ultrasonic scanning equipment when performing quality checks.

The defect poses a serious safety hazard to occupants, as vehicles with damaged drive shafts may lose power during operation or roll away when stopped without the parking brake engaged. However, GM has yet to receive reports of accidents or injuries connected to the defect.

Timeline of Events

On July 20, 2017, engineers at the GM assembly facility in San Luis Petosi, Mexico, came across a newly manufactured GMC Terrain sport utility vehicle with a separated right intermediate drive shaft. Quality assurance reviewed the part and confirmed, via Nexteer records, that it had passed end-of-line inspection before being shipped to the assembly site. From July 21-27, engineers at the plant discovered three additional fractured drive shafts, all of which had also passed the final quality check at Nexteer. On July 28, officials at the San Luis Petosi plant filed a report via GM’s “Speak Up for Safety” program.

Nexteer analyzed its records and discovered that drive shaft assemblies produced between June 13 and July 21 were scanned with improperly calibrated ultrasonic scanning equipment. The parts provider confirmed that drive shafts from this batch had been shipped to four separate GM plants, including the San Luis Petosi facility. GM then initiated quarantine programs at these sites. On Aug. 1, Nexteer delivered properly calibrated ultrasonic scanners to the GM assembly facilities, where all vehicle drive shafts were scanned.

GM opened an investigation into the matter Aug. 4., and concluded the inquiry Aug. 14. On Aug. 15, the GM Safety Field Action Decision Authority called for a voluntary safety recall. The car manufacturer notified dealers Aug. 22.

The Solution

GM has asked dealers to replace the front right intermediate drive shafts in affected vehicles free of charge, according to a document submitted to the NHTSA. The company has yet to release a timetable for notifying owners. However, those in need of immediate assistance can call Chevrolet and GMC customer service representatives at (800) 222-1020 and (800) 462-8782. They can also call the NHTSA Vehicle Safety Hotline at (888) 327-4236.

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Volkswagen recalls vehicles with defective fuel pumps

Recall Masters -August 29, 2017

Volkswagen recalls vehicles with defective fuel pumps

The Volkswagen Group of America has recalled more than 280,000 vehicles believed to be equipped with defective fuel pumps, according to documentation filed with the National Highway Transportation Safety Administration. The campaign affects 2009-2016 CC and 2006-2010 Passat sedans, as well as 2006-2010 Passat wagons. The German automaker is unsure what percentage of the total population of vehicles named in the recall contain the problematic feature.

The Defect
The models named in the campaign could include defective fuel pump control modules prone to inducing fuel pump failure and ultimately stalling. The damaged fixtures could also lead to pump overuse, which can drain vehicles’ batteries and thus inhibit operation. The fuel pump control modules in these recalled models generate too much heat. This, combined with faulty electronic components and mechanical stress, results in the aforementioned outcomes, which pose serious danger to drivers and passengers. However, Volkswagen has yet to receive any reports detailing accidents or injuries stemming from the defective fuel control modules…

Read the entire article on the Recall Masters website

Sean ReyesVolkswagen recalls vehicles with defective fuel pumps

Volkswagen recalls vehicles with defective fuel pumps

 

Auburn Hills, Mich. – Aug. 29, 2017 – The Volkswagen Group of America has recalled more than 280,000 vehicles believed to be equipped with defective fuel pumps, according to documentation filed with the National Highway Transportation Safety Administration. The campaign affects 2009-2016 CC and 2006-2010 Passat sedans, as well as 2006-2010 Passat wagons. The German automaker is unsure what percentage of the total population of vehicles named in the recall contain the problematic feature.

The Defect

The models named in the campaign could include defective fuel pump control modules prone to inducing fuel pump failure and ultimately stalling. The damaged fixtures could also lead to pump overuse, which can drain vehicles’ batteries and thus inhibit operation. The fuel pump control modules in these recalled models generate too much heat. This, combined with faulty electronic components and mechanical stress, results in the aforementioned outcomes, which pose serious danger to drivers and passengers. However, Volkswagen has yet to receive any reports detailing accidents or injuries stemming from the defective fuel control modules.

Timeline of Events

The Dongfeng Peugeot Citroen Automobile Company, based in China, submitted an inquiry to Volkswagen detailing instances of fuel pump failure in CC and Passat models in April 2016. The automaker immediately coordinated an internal investigation with external parts supplier Kendrion Kuhnke Automotive GmbH, which provided the fuel pump assemblies in these vehicles. The two organizations asked DPAC to supply parts from affected vehicles for analysis. These items arrived in Wolfsburg, Germany, in October of that year. Engineers went to work analyzing the parts.

In January 2017, engineering personnel presented their findings to the Volkswagen Product Safety Committee. The group reviewed the data but requested that engineering teams perform further tests to find a definitive root cause. More than eight months later, these technical experts submitted the results of their second analysis, which concluded that the fuel pump control modules in the vehicles were to blame.

On Aug. 10, the Volkswagen PSC ordered a voluntary safety recall.

The Solution

Volkswagen will order dealers to replace the fuel pumps in affected models free of charge, according to documents submitted to the NHTSA. However, the vehicle manufacturer has yet to find suitable replacement parts that do not succumb to thermal influence or mechanical stress during operation. As a result, Volkswagen has not released an exact date for notifying owners. That said, the car maker will reach out to customer via first-class mail Oct. 13. Those in need of more immediate assistance can contact Volkswagen customer service personnel at (800) 893-5298, using the internal recall code 20AE. Owners can also call the NHTSA Vehicle Safety Hotline at (888) 327-4236.

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BMW recalls motorcycles with blocked reflectors [Video]

Hello, and welcome to another vehicle recall update.

B-M-W of North America has recalled nearly thirty thousand motorcycles with luggage mounts that, when fitted with aluminum travel cases, block rear reflectors. The campaign affects four different models. The automaker suspects one hundred percent of the vehicles named in the recall are equipped with the defective mounts.

The motorcycles referenced in the recall feature luggage mounts that suspend luggage in a way that blocks rear reflectors from view. This violates Federal Motor Vehicle Safety Standards and creates a serious safety risk.

B-M-W has directed dealers to install new reflectors, free of charge. The company plans to contact owners September twenty-first, two-thousand and seventeen.

Stay tuned for more vehicle recall breaking news.

adminBMW recalls motorcycles with blocked reflectors [Video]

Chrysler recalls Jeeps with noncompliant software [Video]

Hello, and welcome to another vehicle recall update.

Fiat Chrysler Automobiles has recalled more than three thousand sport utility vehicles suspected to contain instrument control panel software that violates Federal Motor Vehicle Safety Standards. The campaign affects two-thousand-seventeen Jeep Renegade models. F-C-A suspects 100 percent of the vehicles named in the recall contain the defective software.

The models named in the campaign are equipped with I-P-C software that causes malfunction indicators to illuminate when no mechanical problems are present. This violates F-M-V-S-S standard 101, which stipulates that warning lights should only shine when actual engine issues occur.

F-C-A has directed dealers to update the software in all affected Jeep Renegades, free of charge. The car company plans to contact owners on or about September sixteenth, two-thousand and seventeen.

Stay tuned for more breaking news on vehicle recalls!

adminChrysler recalls Jeeps with noncompliant software [Video]