Ill-Mounted Spoiler Sparks Recall of Select Mercedes-Benz Wagons

Laguna Hills, CA – Oct. 25, 2019 – Mercedes-Benz USA has launched a small-scale recall on certain station wagons, over fears that the spoilers attached to the rear portion of these vehicles may dislodge and fall off, creating a roadway hazard that could result in a crash were people are injured. The models involved include the 2019 E450 4Matic Wagon, 2017-2018 E400 4Matic Wagon and 2018-2019 E63S 4Matic Wagon.

The luxury automaker began apprising owners of this rear spoiler recall Oct. 18. Recipients can take their automobile back to the dealer so a new spoiler can be installed if it’s deemed appropriate. There is no cost for this fix.

The Defect

Approximately 4,765 Mercedes-Benz station wagons are newly subject to a nationwide recall notice, as the rear spoilers mounted onto the trunks of these vehicles may detach, according to paperwork submitted to and compiled by the National Highway Traffic Safety Administration. The station wagons in question include the following:

  • 2017-2018 E400
  • 2018-2019 E63S
  • 2019 E450

It’s possible that these spoilers may ultimately fall from their perch when motorists are out on the road. This could create a hazard that causes motorists to swerve or strike a trailing vehicle and perhaps result in an accident where people are hurt.

Timeline of Events

This problem first came to the luxury automaker’s attention in October 2018, after a single instance in which the spoiler on an E-Class model fell from its mount. A follow-up investigation into the circumstances surrounding the problem determined that the defective spoiler was likely caused by human error, installed by a worker who was on the job temporarily, according to NHTSA filings. Approximately 16 other station wagons had the same issue and each were recalled to correct the errantly affixed spoilers.

Roughly a year later, however, Daimler AG – the parent company of Mercedes-Benz – was made aware of other instances in which the rear spoilers were improperly installed and that the problem was not isolated to human error but rather a manufacturing flaw.

Out of an abundance of caution, DAG implemented a voluntary recall on certain station wagons that it had reason to believe were affected. The company estimates that 5% – or 238 automobiles – of the recalled population have the defect. They were likely manufactured somewhere between early October of last year and early-to-mid January.

The rear spoiler recall is the latest safety issue Mercedes-Benz has come across over the last year or so. Like many of its contemporaries, MB was also affected by air bag defects, as the luxury automaker recalled nearly 288,800 models in late February. The company administered a separate recall in late December involving 6,000 vehicles, which contained faulty steering rack locknuts.

The Solution

The luxury automaker is partnering with the NHTSA to ensure that motorists pertaining to the rear spoiler recall are notified. If owners have not already received mailers making them aware of this issue, they should at any time, as the notices were sent out Oct. 18. Dealers were informed a week earlier. There is no deadline to have this problem corrected and the repair is for free.

For more information on existing Mercedes-Benz recall, visit MotorSafety.org and click on the “Mercedes-Benz” hyperlink.

Sean ReyesIll-Mounted Spoiler Sparks Recall of Select Mercedes-Benz Wagons

Nearly a Half-Million Subarus Recalled Due to Stall Risk

Laguna Hills, CA – Oct. 25, 2019 – A massive recall is about to get underway for Subaru of America, after the automaker discovered certain Impreza and Crosstrek vehicles – whose model years stretch from 2017 to 2019 – may have faulty engine control modules. Specifically, despite the engine being turned off, the ECM may continue to run, a circumstance that has the potential to cause a short circuit or blown fuse. This could lead to an accident if either of these outcomes take place while motorists are traveling.

The automaker expects to inform registered car owners of this 2017-2019 Subaru recall by Dec. 13. Recipients are encouraged to then bring their vehicles to their local dealership so diagnostic test can be performed. This will determine whether the ignition coil requires replacing or if some other modification. Whatever is deemed necessary, there will be no charge for parts or labor.

The Defect

Approximately 466,205 Crosstrek SUVs and Impreza hatchbacks are due to be recalled by Subaru, according to documents prepared by the National Highway Traffic Safety Administration. It appears that the engine control module, which manipulates the actuators controlling the internal combustion engine, fails to power down when the engine is shut off. Left unchecked could result in a blown fuse or short circuit of the engine. Either scenario dramatically increases the risk of the automobile stalling and the possibility that the operator encounters an accident.

Timeline of Events

Typically when safety recalls are ordered, the NHTSA produces what is known as a Part 573 Safety Recall Report. This document details the various elements of an automotive recall, including a chronology of how a performance or safety issue came to light and what led the automaker to make the decision that it did regarding the recall. These particulars were not available in the NHTSA’s portal at the time of publication.

Subaru prides itself on its safety record and is a perennial favorite to receive recognition for building some of the safest automobiles on the road from the likes of J.D. Power and Associates and the Insurance Institute for Highway Safety, Highway Loss Data Institute and Kelley Blue Book. In fact, last year, the Camden, New Jersey-headquartered nameplate landed seven models on IIHS’ Top Safety Pick+ list, two of which were the Crosstrek and Impreza, specifically the sedan and 5-door option. Others that received the highly coveted honorific  included the Subaru Outback, WRX, Ascent and Legacy.

In order to be included among IIHS Top Safety Pick+ selections, vehicles must undergo a battery of tests that analyze how well they hold up in the event of a crash at a high rate of speed, including front, side, rollover and how well the head restraints prevent passengers from experiencing a head or neck injury. Vehicles must received a “good” rating for these tests. Headlights must also receive a “good” rating, while the front crash prevention test must elicit a “superior” or “advanced” score. 

“Each year we continue to improve and innovate the safety features in our vehicles for our customers, said Thomas Doll, CEO and president at Subaru of America, in a press release. “For the Subaru brand to lead the IIHS TOP SAFETY PICK+ awards with seven winners reflects our commitment to making safety the top priority in our vehicles.”

The Solution

The recall is anticipated to begin officially on Dec. 13, the first day in which Subaru plans to distribute mailers to owners of the models in question. Recipients are urged to bring their vehicles to an area Subaru supplier so the ECM can be inspected and the engine coil replaced or modified. Some of these automobiles may also need to have their front exhaust pipes swapped assuming ignition coil damage is confirmed.

For more information on the 2017-2019 Subaru recall as well as any others announced within the last few months, please visit MotorSafety.org to get the details.

Sean ReyesNearly a Half-Million Subarus Recalled Due to Stall Risk

Toyota Yanks Over 928,200 Cars Over Air Bag Inflator Failing

Laguna Hills, CA – Oct. 24, 2019 – Vehicles produced by numerous automakers have been affected by faulty air bags in recent years, and one of the world’s largest vehicle manufacturers is the very latest to experience the fallout.

As a result, Toyota Motor Engineering is opting to recall more than 928,200 models of various types due to concerns that the air bags installed in these vehicles’ dashboards and steering wheels could explode upon deployment in a crash. Sharp metal fragments may be inside the air bag, thus causing injury or death to the driver or passenger should the bag tear and the debris fly out.

Recipients of mailers (due to be distributed Nov. 15) are strongly recommended to have their vehicles checked out by a Toyota dealership. The air bag assembly will be examined for any potential clues of compromise to see if a replacement is necessary.  In such cases, owners won’t be charged for the repair.

The Defect

Toyota has announced the recall of 928,203 models because the air bag inflators may be faulty, according to official filings with the National Highway Traffic Safety Administration. A total of 17 different model types are included in this recall action, several of which are under Toyota’s luxury brand. Here’s a partial list:

  • 2007-2012 Lexus ES350
  • 2010-2017 Lexus GX460
  • 2006-2012 Lexus IS 250
  • 2010-2015 Lexus IS 250c
  • 2006-2012 Lexus IS 350
  • 2010-2016 Toyota 4Runner
  • 2003-2013 Toyota Corolla
  • 2009-2010 Toyota Corolla Matrix
  • 2004-2005 Toyota RAV4
  • 2002-2007 Toyota Sequoia

Officials note that the propellant used to inflate the air bags once triggered may degrade in high-humidity environments, which could lead to an explosion of the air bag itself. Sharp objects within the unit could cause serious injury or death should they strike the passenger or driver.

Timeline of Events

As previously noted, Toyota is one of several automakers impacted by air bag recalls, as millions of automobiles have returned to dealerships so their original bags can be swapped out for fully operating ones. In fact, all of the listed vehicles were a part of a separate air bag recall for the same problem. This is the second and final phase of the original recall. The errant air bags in question were developed by Takata, which filed for bankruptcy in 2017. According to Reuters, at least 24 people have been killed worldwide as a result of rupturing air bags. Of these deaths, 16 took place in the U.S.

Just because there are recall notices out on numerous makes and models doesn’t mean that they’re all attended to, despite owners’ receipt of notifications. In 2018, however, repair rates improved rather sharply among several models. These included the 2006 Ford Ranger (82% in October 2018 from 6% in January 2018), and multiple 2001-2003 Honda models, with an overall 96% repair rate by the end of 2018, according to NHTSA data.

Several of the automobiles subject to this latest air bag recall were also involved in a previous one that was announced in February. That one affected 1.2 million vehicles, among them 2010-2016 4Runner, 2011-2013 Corolla and 2011-2013 Corolla Matrix vehicles.

The Solution

Starting Nov. 15, Toyota will begin distributing notifications via first-class mail informing owners of this most recent air bag recall. Before this, however, each car will be inspected to determine the nature of the problem and the appropriate corrective action. For example, the driver and/or passenger air bags may be defective. Whatever the case may be, the inflator, air bag assembly or both will be swapped out. This repair is for free, and depending on the day, the fix should take approximately one hour to complete.

For more information on air bag recalls and those automakers impacted by them, please visit MotorSafety.org.

Sean ReyesToyota Yanks Over 928,200 Cars Over Air Bag Inflator Failing

Loose Wheel Arch Forces Recall for Certain Audi SUVs

Laguna Hills, CA – Oct. 23, 2019 – Volkswagen Group of North America has announced it’s recalling nearly 174,300 Audi SQ5 and Q5 sport utility vehicles due to an improperly installed wheel arch cover that may loosen during the course of driving. Should it detach, it may result in an accident for the owner or another motorist. All the vehicles have model years between 2018 and 2020. Operators are encouraged to remove their SUVs from the road and heed this Audi SQ5 and Q5 recall by bringing their vehicles to an authorized VW or Audi dealership. Should it be deemed necessary, the faulty clips securing the rear wheel arch trim will be swapped out for fully operating ones.

The Defect

In filings with the National Highway Traffic Safety Administration, Volkswagen stated that it seeks to recall 174,278 Audi SQ5 and Q5 SUVs from the marketplace over an apparent manufacturing flaw affecting the rear wheel arch cover, which may have not been appropriately affixed to the wheel during the course of assembly. The part’s disconnection from the car could present a road hazard that may ultimately result in a crash and the potential for injury.

Timeline of Events

Typically when the details of recalls are made publicly available by NHTSA, the agency provides written details that document how the recall came about, what the results were when officials investigated the nature of these issues and when they occurred. However, these specifics were not published before the notice went to press.

This isn’t the first recall for Audi or VW in 2019. In August, VW informed NHTSA that it was recalling approximately 7,000 Audi E-Tron – an all-electric vehicle – worldwide due to fears that its onboard battery may start a fire. This recall was not just in the U.S., but worldwide as well.

Prior to that, VW also recalled an estimated 138,000 Audi vehicles – specifically A3 E-Tron, A3 Cabriolet, S3, and R3 – because of an onboard computer issue that prevented the system from recognizing the installed air bags. Motorists affected by these recalls should have already received notifications either from VW, NHTSA or both via first-class mail.

The Solution

As for the Audi SQ5 and Q5 recall – which is the automaker’s best-selling model – VW believes it has the remedy that will fix the rear wheel arch cover so it stays put. As such, drivers who received notifications – which are due to be sent out by Nov. 1 – should take their SUVs off the road so that they can bring them to their local VW or Audi dealership. A mechanic will inspect the automobile to see if a fix is necessary. Should it be, the clips securing the front portion of the rear wheel arch trim will be replaced so the hold is snug.

For more information on the Audi SQ5 and Q5 recall, please visit MotorSafety.org. You can also use our website to see if there are any existing recalls from this automaker or others so you can take the appropriate measures that ensure your car is always safe to drive.

Sean ReyesLoose Wheel Arch Forces Recall for Certain Audi SUVs

BMW Launches Massive Recall Due to Backup Camera Glitch

Laguna Hills, CA – Oct. 23, 2019 – BMW of North America is poised to recall an extraordinarily large number of models due to a backup camera system snafu that may prevent motorists from seeing what’s behind them while shifting into reverse. Affecting potentially as many as nearly 257,500, a handful of the models that may contain this camera glitch include the 540d, 640i xDrive Gran Turismo, Rolls Royce Phantom, 530 ixDrive, 540i xDrive, X3 sDrive, X3, M40i, X3 M and Z4 sDrive models. The problematic  population all have model years between 2018 and 2020.

Motorists affected by this BMW recall are urged to bring their vehicle to a local BMW dealer so the system can be updated with the appropriate software. There will be no charge for the repair if one is required.

The Defect

As documented by the National Highway Traffic Safety Administration, BMW intends to recall an estimated 257,481 2018-2020 model year vehicles because the backup camera can be manipulated in such a way that prevents the display from appearing on the driver’s screen. In addition to the 2020 Toyota Supra and 2018-2019 Rolls Royce Cullinan and Phantom, over 20 BMW models may have faulty backup cameras in place. These included but aren’t limited to the following:

  • 330i
  • 530e
  • 530i
  • 540d
  • 540i
  • 640i
  • 740 Le
  • 740Li
  • 745 i3
  • 750Li
  • 840i
  • M340i
  • M5
  • M550i
  • M850i

Multiple X models, as well as the Z4, are also a part of the recalled BMW model population. 

Timeline of Events

In mid May, NHTSA’s Office of Vehicle Safety Compliance reached out to BMW in order to obtain details on the performance of the automaker’s X4, specifically in terms of how the rearview camera system was functioning from an overall performance standpoint. Roughly three weeks later, BMW provided the OVSC with an exhaustive report of the backup camera unit, which led to a meeting regarding compliance rule FMVSS 111.

The minutes from this confab revealed that the units may be out of compliance, specifically Section 5.5.6 of FMVSS 111, which pertains to rear visibility. In 2014, NHTSA mandated that all 2018 models have backup cameras as standard inclusions to guard against the potential for serious injury, particularly to young children who may be out of motorists’ view when putting their cars in reverse. Concerned that other backup cameras may be out of compliance aside from certain X models, BMW decided to launch a voluntary recall on additional models for which there was sufficient evidence to suggest they may be compromised. It’s possible that all of the 257,481 automobiles involved may contain this flaw.

Some of the models affected by this BMW backup camera recall also have other separate safety recalls in effect. For example, a small portion of M340i models may have rear headrests that could fold down improperly during operation. Additionally, M40i vehicles are subject to a voluntary recall over a seat defect that appears to emanate from a welding issue.

The Solution

The fix appears to be as simple as updating the software that’s used to make the backup camera functional. Motorists thusly advised by first-class mail are encouraged to bring their car to a dealer so these units can be fully inspected. The software refresh will come at no cost. Operators can expect to receive a notification in late November or December, as the automaker intends to distribute the notices starting Nov. 19.

For more information on the BMW backup camera recall or others announced by different manufacturers, visit MotorSafety.org. Be sure to have your VIN information available, which you can use to see if your car is subject to an existing recall.

Sean ReyesBMW Launches Massive Recall Due to Backup Camera Glitch

BMW Sedans, Convertibles Recalled Over Faulty Air Bags

Laguna Hills, CA – Oct. 22, 2019 – BMW of North America recently announced that it’s pulling over 3,900 models from the marketplace due to the potential that the installed air bags are compromised. In the event of an accident causing the air bags to deploy, sharp metal fragments could break through them, potentially leading to a serious injury. Owners receiving notifications pertaining to the 2000-2002 BMW air bag recall are urged to take their vehicle to their nearest dealership so the issue can be fixed promptly. The luxury automaker says these notices will be mailed starting at the end of November.

The Defect

In documents filed with the National Highway Traffic Safety Administration, BMW says it’s recalling 3,924 sedans and convertibles over the possibility that the air bags installed could be faulty. Here are the affected vehicles in question, along with their model year and campaign identification number 19V698000:

  • 2000-2002 325i
  • 2000-2002 325xi
  • 2000-2002 323Ci
  • 2000-2002 325Ci
  • 2000-2002 330Ci

Should motorists in the aforementioned models be involved in a crash that is forceful enough for the air bags to deploy, they could explode upon impact, releasing sharp metal shards that may result in injury. The cause of this issue is believed to be the propellant used in the release of the air bags. According to NHTSA documents, the propellant has the potential to break down over time due to exposure to high levels of humidity and temperature cycling.

Timeline of Events

The 2000-2002 BMW air bag recall is one of several that have affected the auto industry tracing back several years. The Office of Defects Investigation arm of the NHTSA opened a sweeping inquiry into this issue back in June 2014 after learning of six separate incidents where air bags ruptured, which involved five vehicle manufacturers. The ODI ultimately determined that the common link between them all was the manufacturer of the air bags – Takata – and the locations of where these air bags were installed. All six took place in either Florida or Puerto Rico.

These events ultimately led to a much wider investigation of Takata air bags and their potential to cause serious injury to motorists. All told, at least 37 million automobiles had been equipped with 50 million defective air bags manufactured by Takata, according to the most recent statistics available from the NHTSA. Repair rates among automakers with Takata air bags installed rose 30% in 2018 compared to the previous year.

“Communicating the urgency for recall repairs with the help of stakeholders and DMVs is proving effective to protecting lives on our nation’s roadways,” NHTSA Deputy Administrator Heidi King said at the time.

This isn’t the first time this year that BMW has been affected by an air bag safety issue. In June, the luxury automaker announced it was recalling approximately 2,000 SUVs whose air bags were installed improperly. Prior to that, around 1,700 2-Series, 3-Series and 4-Series models were also recalled because of compromised passenger knee air bags.

The Solution

As for the 2000-2002 BMW air bag issue, the luxury automaker is getting ready to start distributing mailers that will inform owners about this problem. BMW says it will begin sending the notifications out starting Nov. 25. Recipients of the safety notices are urged to bring their vehicle to a local dealer. If appropriate, a replacement air bag will be installed free of charge.

For more information on other BMW recalls, visit MotorSafety.org.

Sean ReyesBMW Sedans, Convertibles Recalled Over Faulty Air Bags

Software Malfunction Leads to Lamborghini Recall

Laguna Hills, CA – Oct. 17, 2019 – Earlier this month, Lamborghini announced the recall of certain 2017-19 Aventador S Coupè and Aventador S Roadster vehicles. The reason for the action involves the engine management software used for both vehicles, which, due to a defect, may cause the engine to stall while coasting toward a stop. 

While the recall involves a relatively small number of vehicles (approximately 441), it is nonetheless a vital one: According to the manufacturer, no warning is likely to precede the stall on the affected automobiles. Additionally, all of the vehicles included in the recall are expected to contain the defect, without exception. 

The Defect

As a result of the flaw, the engine might unexpectedly turn off under very specific conditions. The safety recall report issued by Lamborghini describes those conditions exactly: “The affected vehicles might, under certain driving conditions (accelerator pedal released in the idle approach to a stop) present an engine stall event without warning,” the document explained. “The engine can switch off approaching a stop at idle, increasing the risk of an accident.”

Lamborghini’s documents also note that the defect occurs because the engine management software “doesn’t assure the idle minimum revs in order to maintain the engine running.” The remedy for the defect will involve dealers installing new engine management software that can maintain the proper level of minimum revs while the vehicle is idle.

Timeline of Events

First knowledge of the defect came by way of field reports describing cases of alleged engine stalls involving the related vehicles, which reached Lamborghini sometime during May 2019. Following additional complaints received shortly thereafter, an investigation was launched.

“Results from the investigation revealed a risk of vehicle stalling,” stated the manufacturer’s chronology report. “On Sept. 25, 2019, the matter was presented at the Product Safety Committee, [at which point the] decision to conduct a safety recall was made.”

The specific vehicles containing the defect have been identified using vehicle identification numbers. They were all manufactured between December 2016 and June 2019.

The Solution

Owners of the vehicles included in the field action should be notified via mail by the end of 2019. They will be instructed to arrange an appointment with an authorized Lamborghini dealer to have the updated engine software – which is free of the defect that necessitated this recall – installed on their automobiles. 

Those with further questions can read Lamborghini’s “frequently asked questions” document for the recall or contact the manufacturer’s customer service line at (866) 681-6276. And for more information on other recent vehicle recalls, visit MotorSafety.org

Sean ReyesSoftware Malfunction Leads to Lamborghini Recall

Recall Announced on Certain 2020 Ford Explorer Vehicles

Laguna Hills, CA – Oct. 10, 2019 – The Ford Motor Company announced a recall on 2020 Explorer vehicles equipped with 2.3L or 3.3L engines due to improperly secured wiring harnesses. According to the manufacturer, this defect could lead to a damaged wiring harness or a damaged air-conditioning belt drive, creating the possibility of “a short circuit and potential fire”. 

The Defect

According to documents filed by Ford with the National Highway Traffic Safety Administration, the defect was caused by improperly secured wiring harnesses that were used in production between May 28 and July 19, 2019. 

“The wiring harness is not secured and may contact the air conditioning pulley, resulting in a damaged wiring harness or damaged A/C drive belt,” read the safety recall report. “If the wiring harness is not secured properly, the harness may inadvertently contact the air conditioning pulley. Over time, contact with the A/C pulley may rub through the wire harness insulation creating the potential for contact with the unused B+ circuit [and] resulting in a short circuit and potential fire.”

Ford has announced that 10,655 vehicles are involved in the recall, all of which are believed to contain the defect. 

Timeline of Events

The first notice of the potential problem came in early July 2019, when a vehicle quality inspection at a Ford facility revealed two vehicles with a loose wiring harness. Ford stopped shipping of any vehicle models potentially including the same defect, and began inspecting vehicles at numerous other facilities in search of the root cause. 

In August, Ford identified reports of loose wiring harnesses in vehicles already sold, “with customers reporting the wrench light and traction control lights were illuminated in the instrument panel.” On Sept. 23, the manufacturer’s field review committee reviewed the subject and approved the field action, made official in a letter to the NHTSA dated Oct. 4, 2019

The Solution

Owners of vehicles involved in the recall will be notified by mail in late October 2019, with messages instructing them to bring their vehicle to an authorized dealership to have the defect repaired. Dealers will complete such repairs in-house at no cost, by installing a tie strap to the wiring harness. Those with further questions may contact Ford’s customer service line at (866) 436-7332, or the NHTSA line at (888) 327-4236.

For more information on vehicle recalls announced by Ford or other major automobile manufacturers, visit MotorSafety.org

Sean ReyesRecall Announced on Certain 2020 Ford Explorer Vehicles

Subaru Recalls Forester Vehicles Due to Air Bag Risk

Laguna Hills, CA – Oct. 14, 2019 – Subaru of America has announced the recall of more than 366,000 Forester vehicles equipped with heated seats, due to a defect that could potentially deactivate the front passenger air bag.

An indicator acknowledging the loss of the air bag’s function will illuminate if deactivation occurs, so hopefully drivers will be fully aware if their vehicle is affected. However, the problem still brings with it an increased possibility of injury for the individual in the passenger seat, thus necessitating the field action.

The Defect

Documents describing the defect note that it applies to certain 2015-2018 Subaru Forester vehicles, and is caused by electrical issues.

“Over time, due to a decrease in contact pressure between terminals in the occupant detection system (ODS) sensor mat harness, a temporarily unstable electrical connection may be possible,” Subaru’s safety recall report describing the defect pointed out. “If the connection is temporarily unstable, the ODS may not properly determine the status of a front right seat occupant.”

Because the sensor cannot ascertain whether or not the front right seat is occupied, it may fail to activate the air bag.

Timeline of Events

Subaru’s own chronology report regarding the defect goes back more than three years, as the issue first surfaced in April 2016. At that time, the manufacturer received its first field report related to the ODS sensor issue, which described the condition as it affected a 2016 Forester vehicle. Further reports of the same issue continued to find their way to the automaker throughout much of 2017, although no root cause could be determined by either Subaru or its supplier.

By September 2018, it had ultimately been determined that “other factors could cause connection instability, such as harness connectors and/or harness routing,” which led to a crucial update of the manufacturing process. Roughly one year later, Subaru finally concluded that the root cause of the failure was the unstable electrical connection described above.

The manufacturer was able to decide the scope of the recall by comparing vehicle production information, results of their own investigation, and field reports describing specific vehicles that contained the defect. Of the 366,282 vehicles currently reported to be included within the recall, Subaru estimates that roughly 10% of them contain the defect. 

The Solution

“Subaru will notify owners, and dealers will inspect and, as necessary, replace the ODS sensor mat harness, free of charge,” stated an official letter that Subaru filed with the National Highway Traffic Safety Administration.

Dealers have already been notified of the field action, and owners of vehicles affected by the recall will themselves be fully informed by the end of November. However, the parts being used for the repair are not currently available, so owners will be contacted once again, at a later date, when they can actually bring their vehicle in for the remedy to be implemented at no cost.

For information on other vehicle recalls involving Subaru and other major automobile manufacturers, visit MotorSafety.org

Sean ReyesSubaru Recalls Forester Vehicles Due to Air Bag Risk

Ford Announces the Recall of Some F-250 and F-350 Vehicles

Laguna Hills, CA – Oct. 7, 2019 – The Ford Motor Company has announced the recall of certain 2019 F-250 and F-350 vehicles equipped with electronically locking rear differentials, resulting from issues that involve the passenger-side rear axle shaft. The manufacture has reported that roughly 28,600 vehicles will be affected by the recall, with estimates suggesting that more than 15 percent of those vehicles contain the defect. 

The Defect

According to Ford’s description of the defect in the recall report it filed with the National Highway Traffic Safety Administration, the passenger-side axle shaft of the electronically locking rear axle assembly may have been manufactured using steel that did not meet Ford’s precise specifications. Because of the incorrect material employed in this particular manufacturing run, the automaker believes that the affected passenger-side rear axle shafts involved in the recall may fracture much earlier than expected.

Damage to the rear axle shaft could result in the loss of motive power to the vehicle. It could also prevent the vehicle from remaining in place while in the park function. Both possibilities significantly increase the possibility of crash, injury or unintended damage to the vehicle.

Timeline of Events

As detailed by the information included in the safety recall report sent to the NHTSA, the defect first came to light in August 2019, when a supplier notified Ford of a vehicle that had experienced an unusual passenger-side axle shaft failure during production testing. Further investigation revealed that part to have been produced with incorrect materials. 

“Upon investigation, the supplier determined that a certain batch of axles produced with an incorrect steel type were inadvertently mixed with the correct F-Super Duty axle shafts,” the automaker explained in its report. “Axles produced with the [incorrect] material do not meet Ford’s torsional strength and hardness specifications.”

The recall action was officially approved by Ford’s Field Review Committee on Sept. 23, 2019.

The Solution

The documents filed by Ford with the NHTSA stated that Ford will begin notifying owners of the potentially affected in early October and encourage them to bring their vehicles in for an examination by their dealerships. Professionals will inspect the passenger-side rear axle shaft, replacing the part whenever necessary at no cost to vehicle owners. The recall is expected to formally begin Oct. 21, 2019.

Those with further questions about the F-250 and F-350 recalls may contact Ford customer service at (866) 436-7332. The identification number for this field action is 19S31. For other issues or to seek more information, vehicle owners may also contact the NHTSA at (888) 327-4236.

For additional news on Ford recalls, and other reports from the automotive industry, be sure to regularly visit MotorSafety.org.

Sean ReyesFord Announces the Recall of Some F-250 and F-350 Vehicles