Mazda recalls 12,000 cars due to risk of crash and fire

Pleasanton, CA – June 13, 2020 – Mazda (OTCMKTS:MZDAY) is recalling 12,097 all-wheel drive (AWD) Mazda CX-30 vehicles because a hose in the tank may be disconnected. This is a fire hazard and poses the risk that drivers could stall on the road and get hit. It also increases pollution produced by the  car.

The recall affects only Mazda CX-30s that were assembled at a specific factory.

Recall summary

While no accidents have occurred as a result of this recall, one Mazda dealer reported that a car’s fuel was leaking out of the emissions system after the tank had been refilled. Another stalled as it was being delivered to a customer. The cause was the same: the fuel evaporative vent hose was not connected.

The vent hose is part of the Evaporative Emission Control System (EVAP) that is used to stop fuel vapors from being released into the atmosphere.  A malfunction within this system means that the vapors can pollute the environment all the time even if the vehicle is idle.  Additionally, fuel leaks can increase the risk of fire and engine stall, both of which can injure the driver and other motorists.

Car owners should be notified by August 11 to take the vehicles to check if the hose is disconnected. The repairs will be covered under the new vehicle warranty.

Separately, Mazda CX-30 SUVs and Mazda3 compacts are being recalled to check and “tighten the bolts on the front brakes” to reduce the risk of crash. The infamous Takata airbag recall is also still underway for a variety of models, including 2007-2015 CX-9 and Mazda6 models from 2003 to 2013.

How did this happen?

Unlike some recalls, which stem from design flaws, this one can be traced back to a single factory in Mexico where Mazda fuel tanks were assembled. The plant conducted an investigation and found that a worker did not finish connecting the hoses on the vehicles they worked on. It is unclear whether this one worker is responsible for the defect in all 12,097 vehicles. But all workers received additional training as a result of the failure. 

Vehicle fires

The U.S. Fire Administration 2019 Report on Fire in the United States stated that equipment failures accounted for at least 20% of vehicle fires between 2009 and 2017. The number could be higher — in 24% of vehicle fires, the precise cause could not be determined (partly because many fires occur after a collision, and partly because fire has a handy way of destroying the evidence.)

Fuel is extremely flammable, which is why cars are built to keep it contained. Any situation where it is leaking poses a hazard to drivers.

According to the National Fire Protection Association, if a vehicle catches fire, the driver should:

Pull over as quickly as it is safe to do so, to a safe location off the road such as the breakdown lane or rest stop.

Once stopped, TURN OFF the engine.

GET everyone out of the car. Never return to a burning car for anything. 

MOVE everyone at least 100 feet from the burning car and well away from traffic.

Is your vehicle affected by this recall?

Over 12,000 cars are included with this recall. Own a Mazda? Check for open recalls on your car using MotorSafety’s free lookup tool.

Joe GlaserMazda recalls 12,000 cars due to risk of crash and fire

Chrysler recalls 67,248 Jeep Cherokees over risk of stalling and rollaway

Pleasanton, CA – June 30, 2022 –Fiat Chrysler Automobiles (NYSE:FCAU) has remedied issues with 49,392 2014-2017 Jeep Cherokees that were dealing with parking problems caused by the transfer unit input splines breaking. Additionally, 1,266 of these models have been categorized as unreachable and 1,456 have been removed from the recall. Two groups of these 2014-2017 Jeep Cherokees with park brake issues were remedied in 2020, four groups were remedied in 2021, and one group during the first quarter of 2022.

Pleasanton, CA – June 12, 2020 –Fiat Chrysler Automobiles (NYSE:FCAU) recalled 67,248 Jeep Cherokees over a defective part that can cause the SUV to stall or lose its park function without a warning. Sudden stalls can lead to a collision, and losing park function means that a car parked on a slope could roll away, posing a risk to surrounding people and vehicles.

The recall includes 2014-2017 Jeep Cherokees with two specific four-wheel-drive systems called Jeep Active Drive II and Active Drive Lock.

Recall summary

Fiat Chrysler Automobiles (FCA) started looking into the issue back in February based on the reports that Jeep Cherokees were stalling and losing their “park” function. The culprit turned out to be the Power Transfer Unit (PTU), which is a part of a car that transfers power from the engine and transmission to the wheels.  As a result of a design flaw,  a part of the PTU that has “teeth” may wear off, which may result “in a loss of engagement” with another part of the PTU.  Because of that, Drive and Park may no longer function. The former leads to stalls, while the latter means that a parked vehicle will not stay put on a slope (unless its parking brake is engaged) posing a rollaway risk.

Newer Cherokees, which have stronger “teeth” on their PTU gears, are not part of the recall.

The risks

Anton Yelchin attends the 'Cymbeline' Photocall during the 71st Venice Film Festival on September 3, 2014 in Venice, Italy.
Actor Anton Yelchin was killed in “freak accident” on June 18th, 2016 when his Jeep Grand Cherokee rolled back and pinned him against a brick wall.

So far, there has been only one accident related to this recall.  But, stalling while driving can be dangerous and cause collisions, as faster-moving vehicles may hit the car from behind. And rollaways are extremely hazardous.  In 2016, Star Trek actor Anton Yelchin, for example, was killed when his 2015 Grand Cherokee rolled backward down his driveway and crushed him.  

The fix

The repair offered by FCA is a software update that will prevent stalls and rollaways, and it should be available by September, according to an FCA’s recall center customer service representative. The company will reimburse owners who have already paid for a repair.

Is your vehicle affected by this recall?

Over 67,000 cars are part of this Chrysler recall. Check to see if your car is one of them at MotorSafety.org, where you can search for open recalls on your vehicle.

Joe GlaserChrysler recalls 67,248 Jeep Cherokees over risk of stalling and rollaway

Another Honda fuel pump recall announced for popular Honda and Acura models

Laguna Hills – June 6, 2020 – In the latest in a litany of 2020 Honda recalls, the automaker has recalled thousands of vehicles over a potentially-faulty fuel pump that could cause the cars to stall. But unlike the last recall, which only affected models with a certain V6 engine, this recall affects all the following models, regardless of engine:

  • 2018-19 Acura NSX
  • 2019 Acura RDX
  • 2019 Acura RLX
  • 2019 Acura RLX Hybrid
  • 2018-19 Honda Accord
  • 2018-19 Honda Civic
  • 2019 Honda Fit
  • 2018-19 Honda HR-V
  • 2019-20 Honda Insight

Honda says 136,057 vehicles in America are affected; worldwide, over 1.4 million vehicles are hit by this recall. Honda will notify owners of the affected cars of the recall by the end of July, but owners can find out if their car is affected right now.

Fuel pump failure

A manufacturing defect could cause the fuel pump in the affected models to suddenly stop working, depriving the engine of fuel, and causing it to stall. This stall could happen at any speed, and entirely without warning.

Stalling can cause a loss of control

Like other defects that could cause a car to stall at highway speed, a faulty fuel pump poses a grave safety risk: not only is it possible you won’t be able to accelerate, you could also lose power steering, power brakes, and other systems that make your car much easier to drive than it otherwise would be. If your fuel pump fails, you will not be able to restart the car.

The safest thing to do is turn on your flashers and try to get out of the road. If traffic conditions do not permit you to do this, stay in your lane – you don’t want to block two lanes at once. Call 911 and stay in your car until help arrives, because your car isn’t going anywhere without a tow.

While Honda and Acura recall reports show no known accidents because of this defect, the possibility of a crash remains.

Honda recall history

While this is the first 2020 Honda recalls for the affected cars, other recalls have revealed other Honda safety issues. Earlier in 2020, fuel pumps in other cars were recalled, while in 2019, over 100,000 2019 Honda CR-V’s were recalled for potentially-dangerous air bags.

Get it fixed for free

Once parts become available, Honda will repair all the affected vehicles for free at any certified Honda or Acura service center. Owners of these vehicles are encouraged to proactively look up their VIN to find out if their vehicle is part of this recall.

Joe GlaserAnother Honda fuel pump recall announced for popular Honda and Acura models

Faulty Suspension Issue Prompts Toyota To Recall 2018-2019 RAV4 Vehicles

Laguna Hills, CA – March 20, 2022 –Toyota has remedied issues with 8,715 2018-2019 RAV4 models which were dealing with Front Lower Suspension Arms problems that may separate from the front wheel assembly. Additionally, 171 of these 2018-2019 Toyota RAV4 models have been categorized as unreachable and 13 have been removed from the recall. Two groups of these RAV4 vehicles were remedied in 2020 and Three others were remedied in 2021 due to these Lower Suspension Problems.

Laguna Hills, CA – Jun 03, 2020Toyota recalls 2018-2019 RAV4 and RAV4 Hybrid vehicles because of cracks in the lower suspension arms. The cracks could result in the separation of the suspension arm from the front wheel assembly, causing the driver to lose control of the vehicle.

Hazards Created by the Faulty Suspension

If there is a crack in the suspension arm, it could eventually cause the suspension arm to break from the front wheel assembly. Depending upon the depth of the crack on the front lower arm and the vehicle’s driving patterns, the driver could potentially lose control of the vehicle when driving at high speeds.

Crashes that occur when drivers are traveling at high speeds are more serious and usually result in more severe injuries if not death. According to the National Highway Traffic Safety Administration (NHTSA), speeding was a factor in 9378 traffic-related deaths in 2018.

Upon discovering the problem with the cracks developing in some of the steel slabs, Toyota decided to conduct a voluntary recall of the vehicles for safety. Toyota’s records reveal that as of May 14, 2020, there are no known reported incidents related to the faulty RAV4 suspension issue, and no warranty claims have been filed.

Number of Vehicles Affected

Because only vehicles assembled with a specific slab of steel material from a specific supplier under certain production conditions contain the defect, Toyota does not know the actual number of the defected vehicles that exist.

Therefore, the 2020 Toyota recalls are based on the production records of the vehicles that could potentially be affected, which is a little more than 9,500 vehicles. The manufacture dates for the RAV4 vehicles are between September 25, 2019, and October 25, 2019. For the 2020 Toyota recalls, at least 1,000 of those RAV4 vehicles were distributed to Puerto Rico.

Toyota made a point to note that the RAV4 recalls do not apply to other Toyota or Lexus vehicles sold in the United States.

Other Toyota RAV4 Safety Issues

In 2019, the 2019 Toyota RAV4 Hybrid sport utility vehicles were included in a recall for potentially defective brakes. More recently, owners should be reminded of the 2020 Toyota recalls relating to the fuel-tank issue.

Toyota is not the only manufacturer that seems to have problems with their suspension assemblies. Similar to the issue with the Toyota RAV4, Volkswagen recalled more that 7000 SUVs with defective suspension assemblies in 2018.

Toyota Not Yet Ready to Repair

Although a remedy is not yet available, Toyota estimates that RAV4 vehicle owners will be able to take their vehicle to any certified Toyota dealership to have the front lower suspension arms replaced as early as July 2020. To get the process started and locate a dealership near you, start by looking up your vehicle with the MotorSafety Vehicle Lookup Tool.

Joe GlaserFaulty Suspension Issue Prompts Toyota To Recall 2018-2019 RAV4 Vehicles

Watch Your Step! Chrysler Recalls RAM 2500 Pickups Over Failing Bed Step

December 16, 2021 Update – Chrysler has remedied issues with 27,657 models including the 2019 and 2020 Ram 2500 pickup trucks and the Ram 3500 pickup trucks dealing with bed step failures. Additionally, 462 of these models have been categorized as unreachable and 134 have been removed from the recall. Two groups of Ram pickup truck models were remedied in 2020 and three were remedied in 2021 for bed steps that may cause failures when used with heavy loads.

Despite being a minor, non-mechanical problem compared to other stalling issues experienced by the Chrysler RAM 2500 and RAM 3500 pickup trucks, these truck owners should remove the platform step because it can fail unexpectedly during use.

Laguna Hills, CA – May 15, 2020 – Chrysler recalled a total of 37,580 2019 and 2020 Ram 2500 pickup trucks and Ram 3500 pickup trucks that have had issues with the bed step accessory. During heavy loading, the bed step can break leading to user injury.

Dangers of a Faulty Bed Step

Having a bed step is a convenient feature that makes it easier for the user to climb into the bed of the truck.

In Ram trucks, if too much pressure is applied to the bed step, such as when a user steps up while carrying a heavy item, it can cause the support brace holding the step in place to break. As of March 30, 2020, owners have filed a total of 27 warranty claims. While there are no reported injuries from the faulty steps, the risk of an eventual fall and injury is imminent without the recall in place.

According to the National Safety Council (NSC), over nine million people went to the emergency room for treatment of an injury related to a fall in 2016. While the NSC considers a fall to be a preventable injury, it is largely unavoidable when it comes to faulty equipment.

Is Your Vehicle Affected?

Based on the production records, the recall consists of 25,822 Ram 2500 pickups. The manufacture dates of all the pickup trucks are between October 18, 2018, and March 1, 2020. The recall also includes 11,758 Ram 3500 pickup trucks manufactured between January 8, 2019, and March 1, 2020. 

Replacement Bed Steps Are Currently Unavailable

Thus far, no repair for the bed step assembly is available. A letter sent to dealers by the National Highway Traffic Safety Administration (NHTSA) instructs them to remove the bed step assembly on all unsold vehicles. Chrysler will notify dealers when a new deployable bed step becomes available. At that time, the dealers will be able to contact the vehicle owners to bring their trucks in for the installation of a new bed step at no cost.

RAM 2500 safety issues

The owners of the Ram recall should be also aware of two previous Ram recalls. In March 2020, Chrysler recalled over 87,000 trucks because of a potential fire hazard caused by leaking transmission fluid on these RAM pickups.

The same trucks are also among 318,537 recalled vehicles because of a rear-view camera display image that remains on longer than ten seconds. The lingering display image in several models of Jeep SUVs could distract the driver and possibly contribute to a vehicular accident.

Scheduling a Repair

To locate a dealership near you to remove the bed step and avoid the danger of this faulty equipment, visit Motorsafety.org.

Is your vehicle part of this recall?

Over 27,000 vehicles are included in this Chrysler recall. To see if your car is one of them, use MotorSafety’s free vehicle lookup tool.

Joe GlaserWatch Your Step! Chrysler Recalls RAM 2500 Pickups Over Failing Bed Step

Chrysler Recalls Jeep, Ram, Dodge Vehicles to Fix Distracting Rear-View Camera

Laguna Hills, CA – May 12, 2020 – Chrysler (NASDAQ: FCA) announced the recall of several models of Jeep SUVs, Ram pickup trucks, Dodge SUVs and Chrysler minivans equipped with 8.4” or 12” radio displays.

The recall includes the following models:

  • 2020 Jeep Gladiator
  • 2020 Jeep Cherokee
  • 2019-2020 Ram 1500 Pickup
  • 2019-2020 Ram 2500 Pickup
  • 2019-2020 Ram 3500 Pickup
  • 2019-2020 Chrysler Pacifica
  • 2019-2020 Dodge Durango
  • 2019-2020 Jeep Grand Cherokee
  • 2019-2020 Jeep Wrangler
  • 2019-2020 Jeep Renegade
  • 2019 Dodge Challenger

Recall Summary

Because of a software error, the rear-view camera image remains displayed after the vehicle shifts out of reverse, which could distract the driver and increase the risk of a crash.

In addition to the safety issue related to distracted driving, Chrysler initiated the recall to ensure vehicles meet federal standards that require rearview cameras to turn off within 10 seconds after shifting out of reverse.

The remedy will be available as early as May 22, 2020. The manufacturer will cover the cost to repair vehicles, which consists of a software update that could take up to a half day to repair at a certified service center.

Driving Risks

The rear-view camera potentially leads to a crash because once the driver shifts into drive, the vehicle is in forward motion while the navigation system displays an image in backward motion. If this were to happen while the driver pulls into traffic or an area with pedestrians, the risks of a crash increase.

The Threat Of Distracted Driving

According to the CDC, distracted drivers pose a serious problem that results in thousands of deaths each year. Several campaigns exist to bring more awareness to the problem, as well as April being designated as National Distracted Driving Awareness Month.

In both 2016 and 2017, over 3,000 people lost their lives in a motor vehicle crash involving distracted drivers.

National Highway Traffic Safety Administration (NHTSA) – April 2019

In 2017, the National Highway Traffic Safety Administration (NHTSA) classified 9% of traffic facilities as distraction-affected crashes, which means the driver was distracted at the time of the crash. In both 2016 and 2017, over 3,000 people lost their lives in a motor vehicle crash involving distracted drivers.

Other Recent Recalls

Earlier this year, some 2018-2020 Jeep Wranglers and 2020 Jeep Gladiators were the subjects of a recall involving the manual transmission. The recall affected almost 30,000 Jeep Wranglers and over 3,400 Jeep Gladiators. In addition to the manual transmission recall, Jeep also recalled over 33,000 Jeep Gladiators because of a clutch defect.

Is Your Vehicle Affected By This Recall?

Over 318,000 cars are included with this Chrysler recall. To find out if your vehicle is one of them, visit MotorSafety.org, where you can search for open recalls on your vehicle, set up an appointment for any needed repairs, and sign up for automatic alerts so you know when your vehicle might be not safe to drive.

Joe GlaserChrysler Recalls Jeep, Ram, Dodge Vehicles to Fix Distracting Rear-View Camera

Chrysler Recalls Jeep Compass and Ram Vehicles for Wiper Malfunction

Laguna Hills, CA – May 1, 2020 – A nut that does not fit properly is causing some wiper blades to loosen and not work properly on potentially hundreds of thousands of Jeep Compass and Ram 1500 pickups. The fix is fast, simple, and free, NHTSA recall information says.

  • Jeep Compass SUVs manufactured from May 12, 2019, through March 3, 2020.
  • Ram 1500 and Ram 1500 Classic pickups built from April 28, 2019, through March 3, 2020.

A nut that does not fit properly might cause wiper blades to loosen and not work properly, which could impair driver vision. 425,588 vehicles recalled, including 316,626 Ram 1500 pickups and 108,962 Jeep Compass SUVs.

No matter how well you plan ahead, something incredibly simple can trigger big problems. That is why Fiat-Chrysler is recalling hundreds of thousands of pickups and SUVs due to an incorrect nut that enables wiper blades to loosen. If you drive a Jeep Compass SUV, Ram 1500, or Ram 1500 Classic that was built in the past two years, Fiat Chrysler recalls say you might have a pending problem with your windshield wiper blades. No accidents or injuries are know to exist due to the problem, Fiat-Chrysler says.

Why Loose Wiper Blades Are a Problem

When a wiper blade becomes loose, it does not provide the proper tension to work properly. Instead of cleanly wiping the windshield clean and providing clear vision, the wiper blades just smear fluid on the windshield and obscures vision. The lights of an oncoming vehicle could blind a driver, too. Jeep Compass recalls cite the same problem affecting Jeep Compass SUVs built in 2019 and 2020 that Ram cites for its pickups built during the same timeframe.

Incredibly Fast and Simple Fix

When it comes to the world of vehicle safety recalls, the fix could not be quicker or simpler. The solution is to tighten the nut just a quarter of a turn. That means you can get your wiper blades fixed quickly and ensure clear vision on rainy or snowy drives. They might even install new wiper blades.

Recent Jeep SUV, Ram Truck Recalls for Fire Risks

Jeep currently is recalling more than 33,000 Wranglers and Gladiators with manual transmissions due to a fire risk. The Jeeps built in 2018 through 2020 have clutch plates that might fail and leak fluid that might cause a fire. Ram recalls in 2019 targeted 498 heavy-duty Ram trucks for fire risk. The recall says the trucks have faulty fuel lines that might develop cracks and leak fuel. The leaking fuel might catch fire if it comes into contact with the exhaust manifold.

Search Recent Ram 1500 and Jeep Recalls

You can learn more about recalls for Jeep and Ram trucks at motorsafety.org and use the free vehicle recall search tool that lets you input your VIN and find out if any recalls affect your vehicle. Get peace of mind knowing whether or not these dangers exist. If they do, you can get a fix done quickly and at no cost to you.

Joe GlaserChrysler Recalls Jeep Compass and Ram Vehicles for Wiper Malfunction

Subaru recall targets faulty fuel pumps due to crash risk

Laguna Hills, CA – April 30, 2020 – An issue with a low-pressure fuel pump is causing some Subaru Outback, Ascent, Impreza, and Legacy models to stall and not restart or run roughly. That might lead to an accident, Subaru recalls say.

Deformed Impeller Prompts Recall

  • 2019 Subaru Ascent, Impreza, Legacy, and Outback cars and SUVs
  • Low pressure fuel pump might stop working.
  • 188,207 vehicles in the U.S. are recalled

A bad impeller inside the low-pressure fuel pump could become deformed over time, the NHTSA recall notice says. The deformation could cause the impeller to jam inside the low-pressure fuel pump and disable it. If that happens, the “check engine” warning light or the “malfunction indicator” light on the dash might signal a problem. The Subaru also might run roughly if it does not stall. Restarts might become impossible, which increases the risk of a crash, Subaru of America says.

Subaru Specifies Recalled Models

The fuel pump recall does not apply to every car listed above. Subaru says it only applies to the following models when respective owners confirm it in advance. Doing so requires using the “Vehicle Coverage Inquiry” link at Subarunet.com. The number of Subaru recalls in the U.S. and their respective build dates are:

  • 40,950 Ascent SUVs built from June 26, 2018, through Jan. 18, 2019
  • 40,797 Impreza cars built from June 18, 2018, through Feb. 25, 2019
  • 20,198 Subaru Legacy cars built from June 29, 2018, through Feb. 19, 2019
  • 86,278 Subaru Outback cars built from June 29, 2018, through Feb. 19, 2019

Subaru says a limited supply of replacement fuel pumps will arrive soon to support the recall. Additional models are recalled in Canada, which pushes the total number recalled to more than 200,000 in North America.

New Fuel Pump Fixes the Problem

Subaru says the replacement fuel pumps will arrive soon in limited quantities. Once the replacement parts start arriving, Subaru will replace the faulty fuel pump with a new one after respective owners confirm the service online. It expects to start replacing the faulty Subaru fuel pumps on June 5. The matter has not caused any reported accidents or injuries, Subaru says.

More Stalling Problems for Subaru

Subaru fuel pump problem is the latest to cause stalling problems in recently built Subaru vehicles. Recent Subaru safety issues due to stalling include an October 2019 recall that addressed faulty engine control modules in up to 500,000 Impreza and Crosstrek made from 2017 to 2019. The carmaker also recently recalled certain 2019 Crosstrek, Ascent, and Forester SUVs due to a stalling problem. A faulty PCV valve could separate and cause motor oil and valve pieces to enter the engine.

Does This Recall Affect You?

To determine whether the Subaru fuel pump problem affects your vehicle, it is not enough to just know the make, model and year. The way to be completely sure is to look up your vehicle ID number (VIN) on our free lookup tool, and if there are any open recalls on your vehicle you will be able to connect with dealers who can repair the problem at no cost to you.

Joe GlaserSubaru recall targets faulty fuel pumps due to crash risk

Crash Risk Prompts Hyundai to Recall Nexo and Sonata Vehicles


Laguna Hills, CA – April 9, 2020 – Hyundai Motor America (Hyundai) announced a recall of 2020 Nexo and Sonata vehicles. 11,870 vehicles are included in the recall. The issue is with self-parking system recently popularized by a Youtube video featuring A-list celebrities. The remote control of these vehicles may allow the vehicle to move without control and cause a crash, exposing owners and others to injury.

Parking System Malfunction

The “Smart Park” remote parking control problem of Hyundai’s Sonata and Nexo 2020 vehicles was seen in February 2020 when the company was testing these vehicles. It then did a software update to correct the problem on vehicles it built after but did not update vehicles already built. The issue was seen as rare and not likely to happen again. A Hyundai spokesman told Consumer Report that more investigation had to be done to see if a recall is needed.

Hyundai later got a report that a vehicle continued to move without control while parking remotely. That vehicle was one built before the software update. The company said no one was injured in that incident and it is not aware of any similar incident in the USA.

The problem only affects 2020 Sonata vehicles made between Oct. 22, 2019, and March 20 and Nexo vehicles rolled out between Aug. 16, 2019, and Feb. 18, 2020. The company says there has been no report of accident, injury, or death due to the problem.

Hyundai did have some recalls over the years involving some of its vehicles. The problems were with Sonata, Genesis, Santa Fe and Tucson. Issues included hood latch not securing properly, brake light indicator not coming on, transmission problem causing vehicle to stall, and sunroof deflector detaching while driving. None of the issues present a lethal risk. Recall completion rate for these issues is at 86.5%.

This latest remote-control problem is not widespread, confined only to the 2020 Sonata and Nexo vehicles made before the problem was seen. There is no other open recall for this vehicle part, as the system was only installed on early output of these two models.

Does This Hyundai Recall Affect You?

Hyundai will notify owners, and dealers will update the software free of charge. The recall is expected to begin June 4, 2020.

Use motorsafety.org lookup tool to find out if your vehicle is affected, book an appointment for a free repair, and sign up for notifications.

Joe GlaserCrash Risk Prompts Hyundai to Recall Nexo and Sonata Vehicles

Audi’s May Lose Steering Control


Laguna Hills, CA – March 25, 2020 – Volkswagen Group of American, Inc. is recalling 2019 Audi Q8 vehicles and 2017-2019 Audi Q7 vehicles.

  • A manufacturing defect in the 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles may cause drivers to lose ability to control steering. 
  • Bolts connecting both the steering gear and the steering shaft may loosen, resulting in a loss of steering control.
  • There have been three reported field incidents surrounding the recall, but no reported injuries. 

The defect

If you have been having trouble using your steering wheel on your Audi vehicles then your car may be under this recall. Vehicle owners experiences remain the same across the board – the steering wheel becomes unresponsive during the vehicle’s operation.

One Audi Q7 owner in Toronto, outlined his experience when his “steering wheel suddenly stiffened and locked.” In March 2018 he wrote, “Sometime about 2 months ago, while driving in local streets, my steering wheel suddenly stiffened and locked.

Let me explain… imagine your car is off and your steering wheel doesn’t move – the “lock” feeling is kind of like that! The “stiffening” feeling is what leads up to that.”

Don’t worry, there have been no injuries associated with this recall – but if not fixed, the problem could be a serious risk to your safety and the safety of other vehicles.

Even if you have not had problems with the steering assembly on your vehicle, it would be better safe than sorry to check the VIN of your vehicle for specific recalls.

Volkswagen aware of the problem

Volkswagen first received reports of certain incidents involving the steering wheels back in February 2019. The steering wheel in the incidents reported to Volkswagen seemed to be overly loose, leaving room for excessive play when the drivers tried to turn the wheel.

Excessive play here means that regularly a slight turn of the wheel to the right would have turned the vehicle slightly to the right, but now a drastic turn of the steering wheel will only slightly turn the vehicle in that direction.

Although this is the first incident that Volkswagen chose to report to the National Highway Traffic Safety Administration (NHTSA), it seems that Audi’s have been having a couple of problems before that.

In 2006, a customer in Mexico reported that their Audi A6 had a few malfunctions with the steering wheel’s more technical features. All buttons on the steering wheel, including volume control and the car horn, stopped working entirely.

Ten years later, another customer experienced the same problem, writing in the online forum Audizine, “My steering wheel controls such as the volume control and track change function don’t work.”

2016 seemed to be a year filled with steering wheel issues for Audi Q7 and Q8 models, for multiple other owners wrote to online forums complaining of “hard/stiff steering”.

This correlates more to what March 9, 2020’s recall is referring to – a bolt that was not tightened enough causing the steering to either stiffen up or become too loose. Either way, if your vehicle is affected Volkswagen and Audi will fix your Audi vehicle free of charge.

The best steps forward are to check Motorsafety.org for any other repairs that may be needed on your Audi Q8 and Audi Q7 vehicles. This is not the first recall for this vehicle.

Just last year Audi Q8 vehicles were also recalled due to another problem with suspension and vehicle steering. However, most Audi recalls in the past several years have been unrelated to steering issues.

Kelly Blue Book wrote that most Audis in the recent past have been “recalled for Violations of the EPA Clean Air Act over excessive diesel emissions, while others have been recalled for faulty Takata airbag inflators.”

The solution

Although Audi has issued recalls on previous vehicles they are mostly unrelated to the steering mechanism. If you would like to check the specifics of recalls on your vehicle, use your VIN number and Motorsafety.org will be able to find all recalls relating to your car.

For more information on this or other recalls past or present, visit MotorSafety.org.

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About MotorSafety.org

MotorSafety.org is a not-for-profit organization dedicated to vehicle safety and assisting consumers with the identification and resolution of vehicle manufacturing recalls and defects. Through education, awareness, government relations, repair facility referrals and strategic partnerships, MotorSafety.org hopes to remove every unsafe vehicle from the road, facilitate its proper repair, and ensure its prompt return to the owner once the vehicle has met the required safety and performance standards. For more information about MotorSafety.org, please email support@motorsafety.org.

Marshall EarleyAudi’s May Lose Steering Control