Mazda announces recalls for CX-5 over trailer hitches

 

Washington, D.C. – Dec. 13, 2017 – Mazda North America recently issued a recall for nearly 1,100 CX-5 sport utility vehicles from the 2017 model year, citing an issue with genuine Mazda trailer hitch harness accessories.

Specifically, as a result of inappropriate routing of that harness, there may not be enough space between the harness itself and the main exhaust silencer. Consequently, if the exhaust silencer and trailer harness come into contact with each other during operation of the vehicle, it could lead to damage to the harness that causes its internal wires to short-circuit.

All CX-5s in the recall were produced between Oct. 27, 2016, and Oct. 31, 2017, and 100 percent of the vehicles in the recall are expected to be affected by it.

The Defect

If the wires in the trailer harness short-circuit, it can lead to failure of the trailer’s turn signals, tail lights and brake lights, which can increase the risk of accident – and injury – because trailing traffic may not be able to determine that the CX-5 intends to turn or is slowing down. However, the lights themselves are not affected directly by the defect.

Timeline of Events

In late September 2017, a Mazda employee noticed that the tail lights on an affected trailer were not working properly during an installation inspection, prompting an investigation the next day. That inspection found that the trailer hitch wire had been melted, and the fuse blow in the harness circuit. Another vehicle was also discovered to have the same problem, which led to a field report being issued, and a companywide investigation started in early October.

Then, on Nov. 15, Mazda’s Quality Audit Committee decided to issue a recall for all affected CX-5s.

The Solution

Dealers received the recall notifications on Nov. 30, and owners will be notified by Jan. 20, 2018. Those owners will be able to take their cars to local Mazda dealers for repairs, conducted free of charge. In the event that a trailer harness has been damaged, it will be replaced, and in either event, will be rerouted away from the exhaust silencer.

So far, Mazda has been able to identify 826 vehicle ID numbers with associated trailer hitch harness kits, but those accessories are not always traceable within the company’s systems, so dealers are being asked to contact purchasers directly.

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Chrysler recalling thousands of vans over impact sensors

 

Auburn Hills, Michigan – Dec. 12, 2017 – Chrysler recently issued a recall order for more than 3,500 of its 2018 Ram ProMaster cargo vans, citing an issue with the vehicles’ front door impact pressure sensors, according to a letter submitted to the National Highway Transportation Safety Administration.

The affected ProMaster vans have a new pressure sensor, but use the same fastening rivets as the vehicles with the older sensors, potentially leading to the driver’s side door airbags to unexpectedly deploy in certain situations. These vehicles were produced from late July to late August of 2017. Only about 13 percent of the 2018 ProMasters are estimated to have this defect.

The Defect

The existing fastening rivets in question were incorrectly fastened to the new sensors, which are designed to expand within a plastic attachment. Due to the incorrect installation, those sensor housings could fracture and potentially affect either sensor retention overall or the gasket seal-to-door area. If that happens, it could trigger the deployment of the driver’s door airbags in some crashes. That, in turn, could lead to additional injury risk for drivers.

Timeline of Events

While production with the existing fastening rivets began July 24, the investigation into the potential flaw did not begin until Aug. 18, initiated by Chrysler’s Manufacturing Quality organization. Two days later, the investigation determined that there was nothing materially wrong with either the rivets or sensors, so further information was sought. On Aug. 22, the rivet issue was discovered, prompting an effort to replace more than 1,300 affected vehicles built from Aug. 18 to 23 that were held back during the investigation.

Then, on Sept. 20, the full investigation was completed, and found that because of how random the causes behind any potential fractures were, it was advisable to recall all 2018 ProMasters built before Aug. 23. Through early November, Chrysler was unaware of any accidents or injuries that may have stemmed from this defect.

The Solution

Chrysler’s voluntary recall of the affected vehicles will replace both the front door impact pressure sensors, and fasten them with the proper rivets. The company will also ask in the letters it mails to affected owners that they include the receipts or other proof of payment for these repairs, so that it can reimburse customers for whatever expenses they incur.

Both owners and dealers will be notified on or about Jan. 3, 2018.

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Jaguar Land Rover recalls vehicles with defective instrument clusters [Video]

Hello, and welcome to another vehicle recall update.

Jaguar Land Rover has recalled more than twenty-one thousand vehicles potentially equipped with defective instrument clusters. The campaign affects 2017 Range Rover and Range Rover Sport sport utility vehicles. The automaker suspects all of the models referenced in the recall have the defective equipment installed.

The affected vehicles likely contain thin film transistor instrument clusters that go blank intermittently during operation due to a software error. Engineers discovered the issue following the receipt of numerous customer complaints.

Jaguar Land Rover has directed dealers to refresh the software in the recalled vehicles. The car company intends to notify owners on or around December fifteenth, two thousand and seventeen.

Stay tuned for more vehicle recall breaking news.

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Toyota recalls tens of thousands of SUVs with faulty e-brakes

 

Plano, Texas – Dec. 7, 2017 – Toyota Motor Engineering & Manufacturing recently issued a recall for nearly 28,600 new vehicles due to concerns about the efficacy of their electric parking brakes and skid control computers, according to a letter submitted to the National Highway Transportation Safety Administration.

Specifically, the recall affects 2018 Toyota C-HR sport utility vehicles, which were first introduced this year and produced between Feb. 2, 2017 and Oct. 17, 2017. Currently, Toyota is unable to estimate what percentage of these vehicles were affected by the potential issues, noting in its filing, ” Whether the condition will occur prior to first sale and constitute a noncompliance will differ depending on the environment and conditions that the vehicle is exposed to.”

Not all of the vehicles in the recall were actually sold in the U.S., however, as the issues were first spotted in Japan.

The Defect

The recall notice states that Toyota discovered a possibility the computer that controls the C-HR’s skid control function may “incorrectly identify a small increase in circuit resistance” due to a film applied to the electric parking brake motor’s open circuit. Most often, this is likely to occur when a parking brake hasn’t been used in a while.

When this issue arises, the vehicle’s dashboard will light up, advising the driver that there has been an “EPB Malfunction” and that they should visit a dealer, as well as the inability to disengage the parking brake, or to apply it in the first place.

The latter issue, in turn, creates a potential rollaway risk if vehicles are stopped on a significant enough slope and not put into park properly.

Timeline of Events

The recall came in the wake of a few C-HRs in Japan reportedly having their EPBs stick after being applied, prompting an investigation into the issue from Toyota. As a result of that effort, which concluded in late October, the automaker determined the potential cause of the issue to be the oxide film on the EPB motor. However, C-HRs were not intended to go on sale in the U.S. before Nov. 9, so many of the issues might have cropped up before the vehicles got into consumers’ hands.

The Solution

Nonetheless, Toyota is issuing letters to all known owners of C-HRs to return their vehicles to the dealerships where the SUVs were purchased, for a quick, no-cost update to the programming on the skid control computer, rather than fixing anything to do with the EPB itself. All such repairs will fall well within the window of the company’s New Vehicle Limited Warranty. These notifications were expected to reach most owners by late November, but some could arrive as late as mid-January.

For more information about the recall, owners will be able to call either Toyota’s hotline at 1-800-331-4331, or the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236. They can also visit www.safercar.gov for more information.

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