Takata recall now includes hundreds of thousands of Pontiac cars

Detroit, MI — June 30, 2015 — Major manufacturers have been adding more vehicles to the recall numbers in light of the Takata airbag inflator difficulties. According to the Associated Press, General Motors is one of these companies, including hundreds of thousands of Pontiac Vibes from across North America produced within a four year period in their recall.

As with the other Takata recalls, the reason for this one remains the same: airbag inflators could explode, sending dangerous shrapnel into the vehicle’s interior that could hurt the passengers, perhaps fatally.

A total of more than 243,000 Vibes have been included in this recall, which the source says were co-designed by Toyota. That company has also undertaken a further expansion of its original Takata airbag recall by adding millions of vehicles to it earlier this month.

The National Highway Traffic Safety Administration (NHTSA) also recently announced that it had successfully tracked every vehicle with a defective Takata airbag system installed and uploaded Vehicle Identification Numbers for easy reference. Anthony Fox, the United States Secretary of Transportation, recently said that this tool will play a role in addressing the amount of vehicles out there that still have these faulty systems installed.
“An informed consumer is one of our strongest allies in ensuring recalled vehicles are repaired,” he said. “NHTSA’s VIN search tool at safercar.gov makes it easy for consumers to check if their vehicle is affected by the recall, and to take action in getting the air bags replaced.”

Functioning recall systems effectively communicate relevant information so dealers and consumers will benefit and be able to reduce the possible amount of further accidents. Even though the investigation into Takata-related problems seems ongoing, proper recall action can be a sort of antidote to the increasing number of cars added to the effort.

MotorSafety.orgTakata recall now includes hundreds of thousands of Pontiac cars

New Subaru recall targets Driver Assist System

Tokyo, Japan — June 29, 2015 — According to a document from the National Highway Traffic Safety Administration (NHTSA), Subaru of America is recalling 72,000 vehicles as part of campaign to correct an automatic braking system failure that could leave drivers at greater risk of damage during a sudden stop. Though affected cars will still have a functioning warning indicator to signal to drivers, they could still be vulnerable to a crash due to a failure of the pre-collision brakes.

As the NHTSA letter describes, the recall pertains to four specific brands from model year 2015 and one for 2016: the Impreza, Legacy, Outback, WRX and XV Crosstrek. The flaw can be corrected through a software update: according to USA Today, manufacturer representative Dominick Infante called the solution “really an easy fix.”

The Eyesight Driver Assist System is the official name of the unit that this recall concerns. The letter elaborates on some of the conditions that will trigger the dangerous action.
“If the switch that activates the brake lights fails, the automatic pre-collision braking component of the driver assist system will not function,” the source states. “If the automatic pre-collision braking system does not function as intended, the vehicle will not react to an obstacle in its path, increasing the risk of a crash.”

Even though a major recall-worthy action may be traced back to a simple software repair, the necessary actions for fixing the problem need to be corrected and taken as seriously as any other possible fault. Conducting a professional-level recall will take the proper message to the dealers and owners alike, making it less likely that the necessary actions will be confused.

Recall MastersNew Subaru recall targets Driver Assist System

General Motors Recalls Cadillacs for Brake Pedal Bracket Problems

Detroit, MI — June 27, 2015 — Earlier this month, the National Highway Traffic Safety Administration (NHTSA) posted a recall acknowledgment statement to their website regarding a General Motors recall for 2015 Cadillac ATS and CTS models.

The defect

According to this document, the affected vehicles brake pedal brackets subject to possible fractures, which could potentially fracture during a drive, putting the occupants of the car at risk.

More than 2,160 vehicles may be at risk of this fault, and the official recall period will begin this August, and affects cars that were produced as recently as this March.

As with some of the other recalls MotorSafe has covered, the fix prescribed for this one appears to be relatively simple, since dealers can replace the faulty brake pedal brackets for free.

However, the stakes for replacement are serious, since the issue could make it difficult for drivers to apply the brakes at all should the brackets end up breaking.

An additional recall safety bulletin from the NHTSA goes into further detail on the actions car dealers need to take to make affected Cadillacs safer for use.

“Dealers are to inspect the bracket for fracture or a condition that makes the bracket susceptible to fracture when the brake pedal is depressed,” it reads.

The solution

“If a fracture or such a condition is found, dealers are to replace the brake pedal (including the affected bracket).” The statement also notes that a borescope is needed to help dealers successfully inspect for this problem.

While some auto recalls concern dangerous situations that may not likely happen during normal vehicle operation, this one centers around a feature that could be broken during regular use. In all cases, though, recall accuracy and wide distribution may help to promote proper use reactions.

Check your car’s recall status using MotorSafety’s free vehicle lookup tool.

Recall MastersGeneral Motors Recalls Cadillacs for Brake Pedal Bracket Problems

Multiple problems prompt Chevrolet truck recalls

Detroit, MI — June 24, 2015 — According to multiple sources, General Motors has recalled multiple models of trucks for different reasons. Examining them both, businesses should understand the necessity of recall statement accuracy when seemingly competing information is released at the same time, potentially confusing dealers and consumers.

While GM Authority reports that the manufacturer is recalling 2015 Chevrolet Colorado and GMC Canyon trucks for brake-related issues, Consumer Affairs states that some of these same models are also being recalled for misaligned airbag inflators. Though the latter source doesn’t specifically mention manufacturer Takata, whose inflators have been the source of a massive recall effort recently, GM has recalled more than 300,000 vehicles for this particular issue.

The brake issue has affected 14,838 vehicles, and involves air pockets in the front brake calipers that could lead to dangerous brake fluid leaks. The result may be a higher possibility of a crash, and the source states that dealers will inspect and replace the faulty calipers starting July 10.

By comparison, the airbag recall already began in March and concerns a far smaller number of vehicles, just 40, as Consumer Affairs describes. However, the possible effects are more ambiguous, since the faulty inflators could either detach from the steering wheel, explode or simply not function properly on impact. Dealers are also inspecting and replacing the systems in question as needed.

The official number of vehicles affected by the Takata airbag problems seems to be confused. Reuters reported that manufacturers say 16.2 million vehicles could have faulty airbags, while the National Highway Traffic Safety Administration (NHTSA) has referred to both 30 million and 34 million defective parts from Takata at different times, the source says.

Because of possible conflicting information, consistency and accuracy matters in recall efforts to make a lasting improvement and increase consumer safety.

Recall MastersMultiple problems prompt Chevrolet truck recalls

Software flaw in electric cars leads to further Fiat Chrysler recall

Detroit, MI — June 22, 2015 — A total of more than 9,000 electric vehicles from Fiat Chrysler have now reportedly been affected by a recall involving electric cars. Earlier this year, the manufacturer took action to address a systems problem that may affect the transmission functionality of Fiat 500 Battery Effective Vehicles (BEV). Transport Evolved reports that the company is expanding the original recall, the inaction of which will take effect “on or around” this upcoming July 5.

Fiat Chrysler has issued similar recalls since the car was first produced in 2013, the source notes. The fault itself traces back to an inconsistency within the vehicles’ speed monitor, which could go unnoticed until too late.

The source cites the official Safety Recall Report from the National Highway Traffic Safety Administration (NHTSA), which says the Elective Vehicle Control Unit in some cars may shift into neutral unexpectedly, posing a risk of a crash.

As this document further elaborates, the problem was investigated this April, with errors attributed to flaws within vehicle software.
“Due to software updates, the internal vehicle speed monitor was incorrectly changed to ‘mph’ from ‘kph’ while the System Torque Monitoring Ring (‘STMR’) was not,” the report states. “This created a math error and a subsequent trouble fault code error state due to implausible torque readings.”

The manufacturer’s remedy will include both the voluntary recall and update to software in the affected vehicle systems. A planned dealer notification is scheduled for June 27, and owners will be notified soon.
Ensuring an effective recall, especially one that includes more vehicles than originally planned, lays out a path for dealers and owners to follow as potentially hazardous features are corrected and consumers kept safe, no matter how long the entire process ends up taking.

MotorSafety.orgSoftware flaw in electric cars leads to further Fiat Chrysler recall

Honda addresses more than a million vehicles for new recall

Tokyo, Japan — June 18, 2015 — Honda is taking further action with the amount of vehicles it has already recalled over concerns related to rupturing airbag inflators. In an official press release posted earlier this week, the company noted that it will look at 1.39 million passenger-side airbag inflators in different Accord models from the years between 2003 and 2007, as well as Civics from 2001 to 2005.

Although this is not intended to affect the recall for front airbag inflators initiated at the end of last month, the manufacturer emphasized that it is “transitioning” vehicles from the existing recall into the new one. The source says that a total of 2.3 million front airbag inflators now need to be replaced, which the company is doing free of charge.

As this blog noted previously, Honda vehicles were recently linked to another user death from exploding airbag inflator shrapnel, this one the seventh overall. It took place in a Civic driven in Louisiana and have contributed to the growing amount of associated incidents between the massive Takata recall and the manufacturer.

In the statement, Honda mentions the circumstances that led to the new adjusted recall after its initial May 28 limited population recall.

“That announcement, which was based on the specific regional nature of the defect determination made by Takata, indicated that approximately 350,000 additional passenger front airbag inflators would be added to inflators included in an earlier regional action (14V-700),” the statement reads. “However, the NHTSA subsequently interpreted the Takata defect determination as requiring a national recall and directed Honda to conduct a national recall.”

Conducting an accurate recall takes effort on the part of the dealers as well as the manufacturers to perform proper actions and reach individuals.

Recall MastersHonda addresses more than a million vehicles for new recall

Brake problems lead to Honda recall

Tokyo, Japan — June 16, 2015 — According to a press release published from the National Highway Traffic Safety Administration (NHTSA), more than 19,500 vehicles affected by a new recall related to a faulty Collision Mitigation Braking System in certain models of Acuras. The source says that dealers will fix the situation by updating the braking software in these autos to prevent a possible crash.

The specific issue that has sparked this recall concerns identification errors within the brake system. As the source said, the system could incorrectly apply the brakes at the wrong time while in motion and leave the car and its occupants vulnerable to a crash.

In the Safety Recall Report issued by the agency, the percentage of the car base estimated to have this defect is 100 percent. The five car models all from the model years 2014 and 2015, are the Acura MDX 2WD, MDX AWD, RLX Hybrid, and RLX lines. There has been no recall schedule listed as of yet.

This report traces the history of this action back to 2013, when Honda first heard of a incident related to this defect in Japan. More information on this glitch was determined in November 2014.

“The failure was determined to be a result of ‘short-distance combining processing’ of the programmed logic of the CMBS system and an ‘incorrectly recognized target’,” the report said. “The failure was generated by another vehicle accelerating in front of the subject vehicle, while simultaneously driving alongside an iron fence.” Since then, the safety recall was issued last month, and so far there have been no claims related to this concern.

Because of the long sequence of events that could lead to a recall, the speed and accuracy of the statement is critical and should be taken seriously with a high-performing recall system.

Recall MastersBrake problems lead to Honda recall

More than 12,000 Ford trucks recalled for steering issues

Detroit, MI — June 15, 2015 — Earlier this month, Ford Motor Corporation recalled thousands of vehicles due to a fault that may affect steering. The specific trucks included are F-150’s manufactured this year at its plants in Kansas City or Dearborn.
While the recall extends to all of North America, the company noted that most of the vehicles, 12,328 to be exact, were recalled in the United States, and only 5,600 of the total were actually sold to customers. Only 17 are being recalled in Mexico.

The problem concerns the upper I-shaft in these trucks, which could separate from the vehicle entirely if the rivets attaching it are not held in place. In an official statement, the business goes into further detail about the complications that may arise from this.

“If that happens, it could result in the loss of steering control without warning, increasing the risk of a crash,” it says, referring to the improper rivets. It goes on to point out that “Ford is not aware of any accidents or injuries, but is aware of one report of loss of steering believed to be related to this condition.” Dealers are fixing the problem by replacing the upper I-shaft assembly as needed.

As Automotive News points out, a previous Ford recall related to faulty heat shields also involved trucks assembled in Dearborn and referred to cars made earlier this year. That was part of a series of four recalls addressed in a single statement on the company website.

Understanding the trends in recent recall activity from manufacturers could promote a smarter and more coherent series of recall actions on the part of car dealers. Knowing the areas that are connected to previous recalls may help professionals address the needs of owners better and act on the recall.

Recall MastersMore than 12,000 Ford trucks recalled for steering issues

Volkswagen Group of America recalls thousands of Tiguan vehicles

Detroit, MI — June 12, 2015 — Documents on the National Highway Traffic Safety Administration (NHTSA) website recently explained a new recall from Volkswagen Group of America. This month, the manufacturer is recalling Tiguan SUVs that were produced within the first three months of 2015. As many as 2,957 units have been affected by incorrect information labels that may cause confusion among owners an operators.

According to the source, these vehicles could bear incorrect certifications that list the wrong weight and loading limits information, in addition to omitting important details about tire pressure. In the official recall acknowledgment statement, Jennifer Timian, the Office of Defects Investigations’ chief of Recall Management Division, said that owners could unintentionally overload vehicles that don’t have the correct information listed on them. Although the statement was released on June 9, the manufacturer’s report date is listed as May 15.

In a separate FAQ document about this recall, Volkswagen gave specific instructions to dealers who may have affected cars to take care of.

“Dealers can use their most current OMD Web/VIM report to identify any affected vehicles that may be in their inventory,” this statement reads. “In the interest of customer safety and satisfaction, affected vehicles should be kept in a secure area where they cannot be made available for sale, lease, trade or demo use until this repair has been performed.” The remedy will reportedly include simply changing the information on the certification label so it is correct. Dealers will be able to do this for free.

Verified recall information will give consumers and dealers the assurance that the information is accurate. The statements have to be disseminated to all the right people in each situation, so even the most minor faults are corrected on time and affected vehicles aren’t sold illegally.

Recall MastersVolkswagen Group of America recalls thousands of Tiguan vehicles

More than 330,000 trucks part of new GM recall [Video]

General Motors is recalling hundreds of thousands of trucks as the fallout from the Takata air bag investigations continues.

[marker] According to the NHTSA, the manufacturer is recalling more than 374,000 Chevrolet Silverado and GMC Sierra trucks around the world, the majority of which are in the United States. This is yet another response to concerns over airbag inflator mechanisms produced by Takata Corporation.

[marker] The manufacturer announced that it is banning the use of ammonium nitrate in inflators in the future. The risk centers around the potential for improper inflators to explode during a crash and possibly harm occupants.

Thank you for watching this video, and be sure to check back often for the latest auto recall news.

MotorSafety.orgMore than 330,000 trucks part of new GM recall [Video]