Volkswagen recalls vehicles with defective fuel pumps

 

Auburn Hills, Mich. – July 31, 2018 – Volkswagen Group of America has recalled more than 6,600 vehicles potentially equipped with defective fuel pumps, according to documentation submitted to the National Highway Traffic Safety Administration. The campaign affects multiple models across the Audi brand, including:

  • 2013-2015 Audi S8 sedans produced between June 27, 2012, and Oct. 21, 2014.
  • 2013-2015 Audi A8 sedans produced between June 11, 2012, and Aug. 1, 2014.

The German automaker suspects all of the vehicles named in the recall contain the defective parts.

The Defect

Affected vehicles contain high-pressure fuel pumps with porous fuel lines prone to leakage. These fixtures greatly increase the likelihood of engine fire and therefore pose a serious hazard to occupants. However, Volkswagen has yet to receive reports connecting the defect to any accidents or injuries.

Timeline of Events

Audi AG began receiving field reports outlining instances of fuel leakage throughout the fourth quarter of 2016. This trend continued into 2017, leading the brand to launch an official investigation. In May 2017, members of the Audi AG Product Safety Committee reviewed the issue and directed engineering teams to collect parts from the field for further analysis. This unfolded between June and September. The tests engineers conducted over this span revealed that the high-pressure fuel pumps in affected vehicles were equipped with fuel lines that grew porous over time, leading to leakage. The Audi AG PSC evaluated these findings and called for an in-depth root cause investigation.

Between November 2017 and May 2018, Audi engineers analyzed additional field reports, all of which originated from the U.S. and Canadian markets, and conducted technical reviews of industry-standard fuel line assemblies. However, these tests failed to reveal the root cause of the defect. On June 18, 2018, members of the Audi AG PSC convened again to make a final determination on the issue. The group ultimately chose to greenlight a voluntary safety recall.

The Solution

Audi will direct dealers to replace the fuel lines in affected vehicles free of charge, according to an NHTSA recall acknowledgement document. The automaker intends to notify both dealers and owners Aug. 21, 2018. Owners in need of assistance prior to the start of the campaign can speak with Audi customer service personnel by calling (800) 253-2834. Callers should use the recall identification code 20AV. Owners can also connect with the NHTSA directly by using the agency’s Vehicle Safety Hotline at (888) 327-4236.

 

Sean ReyesVolkswagen recalls vehicles with defective fuel pumps

GM recalls vehicles with defective child restraint features

 

Warren, Mich. – July 26, 2018 – General Motors has recalled more than 22,000 vehicles potentially equipped with defective child restraint components, according to documentation submitted to the National Highway Traffic Safety Administration. The campaign affects 2016-2018 Cadillac CT6 luxury sedans produced between Sept. 4, 2015, and Sept. 21, 2017. The American automaker suspects 90 percent of the models involved in the action contain the defective parts.

The Defect

Affected vehicles feature inboard child restraint anchorage bars containing excess adhesive. As a result, the diameter of these components may surpass factory standards and interfere with the installation of child seats. This defect therefore poses a serious safety hazard to young passengers. However, GM has yet to receive field reports connecting the defect to any accidents or injuries. In addition to creating a safety risk for passengers, the defect violates Federal Motor Vehicle Safety Standard 225, which states that all vehicles sold in the U.S. must have child restraint anchorages that are “accessible without the need for any tools other than a screwdriver or coin {and}, once accessed, be ready for use without the need for any tools.”

Timeline of Events

On February 15, 2018, a GM quality assurance employee inspecting a recently assembled 2018 Cadillac CT6 discovered what appeared to be excess body adhesive on one of the vehicle’s inboard child restrain anchorage bars. Nine days later, another worker discovered additional vehicles with the same issue, prompting him to file an official report through the automaker’s internal Speak Up For Safety program. GM investigated the claim and found no field reports detailing incidents related to the issue. Despite these findings, the car company decided to widen the scope of the inquiry to include 2016 and 2017 Cadillac CT6 sedans on April 10, 2018. The investigation would also assess whether the flaw violated FMVSS 225.

Over the course of the expanded investigation, GM failed to find field reports mentioning 2016-2018 Cadillac CT6 sedans with defective child restraint anchorage bars. However, the car manufacturer chose to continue the inquiry. Throughout May and June 2018, GM engineers inspected dealership- and employee-owned Cadillac CT6 sedans. The company also conducted tests to determine if the adhesive-covered bars inhibited child safety seat installation and measured these fixtures to determine if their diameters changed due to the defect.

This investigation revealed several key pieces of information. First off, all of the vehicles that exhibited the defect seemed to originate from the GM assembly plant located in Detroit, which has amended its body adhesive application process in September 2017. This production line change ultimately caused the defect. GM engineers also managed to confirm the excess body adhesive did alter the diameter of the inboard child restraint anchorage bars, making them incompatible with most car seat models. Lastly, the investigation showed that the bars did violate FMVSS 225.

On June 21, 2018, the members of the GM Safety and Field Action Decision Authority convened and reviewed the issue. After evaluating the data from both inquiries, the group chose to initiate a voluntary safety recall.

GM notified dealers of the forthcoming action June 28, 2018.

The Solution

The automaker has directed dealers to inspect the inboard child restraint anchorage bars installed in recalled vehicles, remove any excess body adhesive and apply anti-corrosion coating, according to an NHTSA recall acknowledgement document. Technicians will perform this work free of charge. GM has yet to release a timetable for owner notification. However, those who need assistance can speak with GM customer service personnel by calling (800) 458-8006. Callers should use the internal recall reference number 18228. Owners can also connect with the NHTSA directly via the agency’s Vehicle Safety Hotline at (888) 327-4236.

 

Sean ReyesGM recalls vehicles with defective child restraint features

BMW recalls vehicles with defective control arms

 

Westwood, N.J. – July 26, 2018 – BMW of North America has recalled more than three dozen vehicles potentially equipped with defective front lower control arms, according to documentation submitted to the National Highway Traffic Safety Administration. The campaign affects multiple models produced between June 9 and June 11, 2018, including:

  • 2018 BMW X-5 xDrive35i and xDrive50i sport utility vehicles.
  • 2018 BMW X-5 xDrive35d sport utility vehicles.
  • 2018 BMW X-6 sDrive35i sport utility vehicles.

The German automaker suspects just 3 percent of the models involved in the recall contain the defective parts.

The Defect

Affected vehicles could contain front lower control arms with insufficiently hardened pivot bolts prone to breakage. In the event that these components fail, the control arm may cease operation, leading to a sudden and sharp decline in vehicle handling functionality. The defect therefore poses a serious safety hazard to occupants. However, BMW has yet to receive reports connecting the problematic parts to any accidents or injuries.

Timeline of Events

On June 15, 2018, THK Rhythm Automotive Canada, the supplier of the control arms used in the recalled vehicles, contacted BMW and revealed that numerous units may not have been hardened properly due to a production error. Following this communication, the vendor conducted a review to see how many of the defective control arms were shipped to the vehicle manufacturer. After receiving this data, BMW evaluated its production records and pinpointed the vehicles that could have been equipped with the problematic control arms.

On June 21, 2018, the automaker launched a voluntary safety recall to address the issue. The company informed dealers of the forthcoming action June 28, 2018.

The Solution

BMW has directed dealers to replace the front lower control arms in affected vehicles free of charge, according to an NHTSA recall acknowledgement document. Owners should expect to receive further details about the recall via first-class mail Aug. 20, 2018. Those in need of assistance prior to the start of the campaign can speak with BMW customer service personnel by calling (800) 525-7417. Owners can also reach out to the NHTSA directly using the agency’s Vehicle Safety Hotline at (888) 327-4236.

Sean ReyesBMW recalls vehicles with defective control arms

Toyota recalls vehicles with defective engine components

 

Plano, Texas – July 25, 2018 – Toyota Motor Engineering and Manufacturing has recalled more than 114,000 vehicles potentially equipped with defective engine components, according to documentation submitted to the National Highway Traffic Safety Administration. The campaign affects multiple models across the Lexus brand, including:

  • 2007-2011 Lexus GS 350 sedans produced between June 19, 2006, and Aug. 28, 2011.
  • 2007-2011 Lexus GS 450h sedans produced between Sept. 26, 2005, and Aug. 23, 2011.
  • 2006-2013 Lexus IS 350 sedans produced between May 27, 2005, and March 19, 2013.
  • 2010-2014 Lexus IS 350c sedans produced between Nov. 25, 2008, and Aug. 5, 2014.

The Japanese automaker is unsure how many of the recalled models actually contain defective parts.

The Defect

Affected vehicles contain 3.5-liter engines with intake port fuel injection systems featuring gasoline delivery pipes and pulsation dampers. The material used for the diaphragms in the pulsation dampers can thicken after coming into contact with fuel containing high concentrations of ethanol. Over time, hardening may give way to cracking, which, in turn, could lead to fuel leakage and engine fire. The defect therefore poses a serious hazard to occupants. However, Toyota has yet to receive field reports connecting the defect to any accidents or injuries.

Timeline of Events

The car manufacturer has yet to release details into the investigation that uncovered the defect. That said, the company has confirmed that it notified dealers of the impending recall campaign June 26, 2018.

The Solution

Toyota has directed dealers to replace the fuel delivery pipes and pulsation dampers in affected vehicles free of charge, according to an NHTSA recall acknowledgement document. The automaker intends to reach out to owners via first-class mail on or around Aug. 9, 2018. Owners in need of assistance prior to the start of the recall can speak with Toyota customer service personnel by calling (800) 255-3987. Callers should use the internal recall identification code JLF. Of course, owners can also contact the NHTSA directly by using the agency’s Vehicle Safety Hotline at (888) 327-4236.

Sean ReyesToyota recalls vehicles with defective engine components

Mazda recalls vehicles with defective air bags

 

Washington, D.C. – July 24, 2018 – Mazda North America Operations has recalled almost 700 vehicles potentially equipped with defective air bags, according to documentation submitted to the National Highway Traffic Administration. The campaign affects 2018 Mazda CX-5 sport utility vehicles produced between April 11 and April 27, 2018. The Japanese automaker suspects just 1 percent of the models involved in the action contain the defective components.

The Defect

Affected vehicles contain side-curtain air bags that may fail to unfold properly during deployment, leaving occupants unprotected in the event of an accident involving side impact or a rollover. The defect therefore poses a serious threat to owners and their passengers. However, Mazda has yet to receive reports connecting the problematic parts to any collisions or injuries.

Timeline of Events

Mazda on April 26, 2018, received information from its air bag supplier, the Ashimori Industry Company, indicating that the fabric used in certain assemblies did not meet adhesion requirements. Ashimori revealed that production personnel had failed to properly dry the cement adhering the silicone air bag base to the side-curtain fabric, meaning the resulting equipment would leak air and therefore not inflate upon deployment. On April 27, 2018, the vehicle manufacturer stopped shipment of models with defective air bags. More than a week later, Mazda production teams rolled out replacement side-curtain air bag models.

On June 12, 2018, the automaker reviewed its production logs and found that multiple vehicles containing the problematic air bags had been shipped to dealers. Members of the Mazda Quality Audit Committee convened June 21, 2018, and decided that a voluntary recall was necessary.

The company notified dealers of the forthcoming action June 29, 2018.

The Solution

Mazda has directed dealers to replace the side-curtain air bags in affected models free of charge, according to an NHTSA recall acknowledgement document. Owners should have received notification via first-class mail July 16, 2018. Those who have yet to hear about the recall or require additional assistance can speak with Mazda customer service personnel by calling (800) 222-5500. Callers should use the internal recall reference code 2718F. Owners can also reach out to the NHTSA directly using the agency’s Vehicle Safety Hotline at (888) 327-4236.

 

Sean ReyesMazda recalls vehicles with defective air bags

Mercedes recalls vehicles with defective rear seat components

 

Jacksonville, Fla. – July 24, 2018 – Mercedes-Benz USA has recalled almost 400 vehicles potentially equipped with defective rear seat components, according to documentation submitted to the National Highway Traffic Safety Administration.

The campaign affects 2018 Mercedes-Benz GLA 250 and GLA 250 4Matic sport utility vehicles produced between March 13, 2017, and April 28, 2017. The German automaker suspects all of the models involved in the action contain the defective parts.

The Defect

Affected vehicles feature rear seat belt assemblies whose child restraint anchorage points may be missing. Without these components, owners cannot properly secure kids’ car seats, leaving underage passengers exposed in the event of an accident. This defect therefore poses a serious risk to occupants. However, Mercedes-Benz has yet to receive field reports linking the defective parts to any collisions or injuries.

In addition to posing a substantial safety hazard, this defect violates Federal Motor Vehicle Safety Standard No. 225, Section 4.4, which states that “at least one of the child restraint anchorage systems shall be installed at a forward-facing seating position in the second row in each vehicle that has three or more rows, if such a forward-facing seating position is available in that row.”

Timeline of Events

Engineers from a Mercedes-Benz assembly site contacted Daimler AG, the brand’s parent company, in September 2017 and reported that several newly produced vehicles had come off the line without rear seat restraint anchorage points. This prompted the car manufacturer to launch an official investigation, which revealed that a number of 2018 Mercedes-Benz GLA 250 SUVs were indeed missing these parts due to incorrect assembly documentation.

Daimler AG immediately reworked affected models remaining in factories and reviewed production logs to determine if vehicles without the required rear seat restraint anchorage points had been shipped out to dealers. This inquiry confirmed that such models had been released for purchase.

On June 15, 2018, the automotive conglomerate decided that a voluntary safety recall was necessary.

The Solution

Daimler AG will direct dealers to replace the rear backseat rests in affected vehicles free of charge, according to an NHTSA recall acknowledgement document. The company intends to inform dealers of the forthcoming action July 27, 2018, and reach out to owners via first-class mail Aug. 3, 2018. However, those in need of more immediate assistance can speak with Mercedes-Benz customer service personnel by calling (800) 367-6372.

Owners can also connect with the NHTSA directly using the agency’s Vehicle Safety Hotline at (888) 327-4236.

 

Sean ReyesMercedes recalls vehicles with defective rear seat components

Mercedes recalls vehicles with defective fuse boxes

 

Jacksonville, Fla. – July 20, 2018 – Mercedes-Benz USA has recalled more than 1,700 vehicles potentially equipped with defective fuse boxes, according to documentation given to the National Highway Traffic Safety Administration. The campaign affects multiple models produced between Sept. 5, 2017, and Dec. 14, 2017, including:

  • 2018 Mercedes-Benz S 450 and S 450 4Matic sedans.
  • 2018 Mercedes-Benz S 560 and S 560 4Matic sedans.
  • 2018 Mercedes-Benz S 560 4Matic coupes.
  • 2018 Mercedes-Benz-Maybach S 560 4Matic sedans.
  • 2018 Mercedes-Benz-Maybach S 650 sedans.

The German automaker suspects just 1 percent of the recalled vehicles contain the defective parts.

The Defect

Affected models could contain pre-fuse boxes, installed in the trunk, whose internal power bars have not been properly secured. This may cause increased levels of electrical resistance and increase the risk of fire. These loose features may also come into contact during vehicle operation, leading to the sudden loss of key vehicle functions. Engine, instrument cluster and seat belt functionality could be inhibited.

The defect therefore poses a serious hazard to occupants. However, Daimler AG, Mercedes-Benz’s parent company, has yet to receive field reports connecting the defect to any accidents or injuries.

Timeline of Events

In October 2017, Daimler AG received a field report outlining an instance in which a vehicle owner was unable to start his vehicle. This prompted the automotive conglomerate to launch an internal inquiry and request parts from the model involved in the report for analysis. LEONI Wire Inc., the vendor that supplied the engine components used in the vehicle, reviewed the parts in November and determined that the pre-fuse box located in the trunk was missing the two nuts that secured its internal power bars.

Daimler AG initiated a root cause investigation the following month. By the start of 2018, the company had discovered that a defective torque station was to blame for the missing nuts.

Engineers for the conglomerate conducted additional tests to determine the impact of the defect. Concurrently, assembly specialists evaluated the problematic torque station to determine why an error had occurred.

In March 2018, these experts concluded that defective software was behind the torque station mishap. Over the next two months, Daimler AG reviewed the wiring harness assembly that secured the pre-fuse box and combed through assembly log to see how many vehicles could have left the factory with defective parts.

On June 15, 2018, Daimler AG reviewed all of the information related to the defect and decided to initiate a voluntary safety recall.

The Solution

Daimler AG will direct dealers to inspect and, if necessary, replace the pre-fuse boxes in affected vehicles free of charge, according to an NHTSA recall acknowledgement document. The organization intends to inform dealers of the forthcoming action Aug. 3, 2018, and reach out to customers via first-class mail Aug. 15, 2018. Owners in need of more immediate assistance can speak with Mercedes-Benz customer service representatives by calling (800) 367-6372.

They can also connect with the NHTSA directly through the agency’s Vehicle Safety Hotline at (888) 327-4236.

Sean ReyesMercedes recalls vehicles with defective fuse boxes

Ford recalls vehicles with defective torque converters

 

Dearborn, Mich. – July 20, 2018 – Ford Motor Company has recalled more than two dozen vehicles potentially equipped with defective torque converters, according to documentation submitted to the National Highway Transportation Safety Administration.

The campaign affects 2017-2018 Ford Edge sport utility vehicles produced between July 28, 2017, and March 8, 2018, as well as 2017 Lincoln MKZ sport utility vehicles manufactured between Aug. 24, 2017. The American automaker suspects all of the vehicles referenced in the action contain the defective parts.

The Defect

The affected vehicles contain two-liter engines with torque converters with defective welds prone to breakage. In the event that these joints collapse, the torque converter may disconnect from the engine flexplate, leading to the loss of motive power and increasing the likelihood of an accident. This defect therefore poses a serious hazard to occupants.

However, Ford has yet to receive reports connecting the problematic components to any accidents or injuries.

Timeline of Events

Members of the Ford Critical Concern Review Group received a report in May 2018 that outlined in instance in which a vehicle owner brought his car in for service to repair broken torque converter welds. The torque converter in this vehicle had been recalled in an earlier campaign but was apparently not quarantined during production. An investigation revealed that assembly personnel had mishandled the component and installed it in a new transmission.

Ford engineers discovered that this misstep had been made more than two dozen times.

The Ford Field Review Committee took up the issue June 4, 2018, and chose to call for an immediate voluntary recall. The automaker informed dealers of the forthcoming action June 11, 2018.

The Solution

Ford directed dealers to replace the torque converters in affected vehicles free of charge, according to an NHTSA recall acknowledgement document. The car company reached out to owners via first-class mail between June 25, 2018, and June 29, 2018.

Those still in need of assistance can speak with Ford customer service personnel by calling (866) 436-7332. Callers should use the internal recall reference code 17S16. Owners can also connect with the NHTSA directly using the agency’s Vehicle Safety Hotline at (888) 327-4236.

Sean ReyesFord recalls vehicles with defective torque converters

Porsche recalls vehicles with defective suspension components

 

Atlanta – July 20, 2018 – Porsche Cars North America has recalled more than 700 vehicles potentially equipped with defective suspension components, according to documentation submitted to the National Highway Traffic Safety Administration. The campaign affects multiple Panamera sport utility and station wagon models across the Porsche brand, including:

  • 2017-2018 Porsche Panamera 4S SUVs produced between Dec. 2, 2016, and May 9, 2018.
  • 2018 Porsche Panamera 4S Executive SUVs produced between June 26, 2017, and May 4, 2018.
  • 2018 Porsche Panamera 4S Sport Turismo station wagons produced between Oct. 10, 2017, and May 28, 2018.
  • 2017-2018 Porsche Panamera Turbo SUVs produced between Nov. 22, 2016, and May 28, 2018.
  • 2017-2018 Porsche Panamera Turbo Executive SUVs produced between March 3, 2017, and April 9, 2018.
  • 2018 Porsche Panamera Turbo S E-Hybrid SUVs produced between Oct. 11, 2017, and June 4, 2018.
  • 2018 Porsche Panamera Turbo S E-Hybrid Executive SUVs produced between Oct. 12, 2017, and May 3, 2018.
  • 2018 Porsche Panamera Turbo S E-Hybrid Sport Turismo station wagons produced between Nov. 21, 2017, and May 24, 2018.
  • 2018 Porsche Panamera Turbo Sport Turismo station wagons produced between Sept. 4, 2017, and May 22, 2018.

The German automaker suspects all of the vehicles referenced in this action contain the defective suspension parts.

The Defect

Affected models contain rear-axle anti-roll bars with connecting links that are prone to wear and detachment. In the event that these components fail, the anti-roll bar could come loose and make contact with other suspension parts, increasing the likelihood of an engine fire.

This defect therefore poses a serious hazard to occupants. However, Porsche has yet to receive reports connecting the defect to any accidents or injuries.

Timeline of Events

Porsche engineers identified a vehicle with defective rear-axle anti-roll bar connecting links during an internal stress test conducted in 2017. The vehicle in question had been subjected to considerable wear and tear, leading the links to detach. Despite this discovery, the automaker did not take action, believing the issue was an aberration. On top of this, the vehicle seemed to perform as expected.

In March 2018, Porsche conducted additional tests to better understand the impact of connecting link detachment. This inquiry revealed that this condition could damage nearby suspension components and cause an engine fire. Quality assurance teams initiated a production record review to determine whether other vehicles might be susceptible to connecting link detachment.

Members of the Porsche Product Safety Committee convened June 6, 2018, to review these findings, which indicated that the problem was widespread. The group launched a voluntary safety recall as a result.

The Solution

Porsche intends to direct dealers to replace the rear-axle anti-roll bar connecting links in affected vehicles free of charge, according to an NHTSA recall acknowledgment document. However, the car maker has not yet released a dealer or owner notification timetable.

Owners in need of immediate assistance can speak with Porsche customer service personnel by calling (800) 767-7243. Callers should use the internal recall identification code AJ06. Owners can also connect with the NHTSA directly using the agency’s Vehicle Safety Hotline at (888) 327-4236.

Sean ReyesPorsche recalls vehicles with defective suspension components