Ford recalls vehicles with distorted rearview camera image

Pleasanton, CA – September 23 2020 – Ford Motor Company (NYSE:F) has recalled 620,246 vehicles with rearview cameras that may display a “distorted or blank” image.  The recall includes:

  • 2020 Ford F-150, F-250 SD, F-350 SD, F-450 SD, F 550 SD trucks
  • 2020 Ford Explorer SUVs
  • 2020 Ford Mustang vehicles
  • 2020 Ford Transit vans
  • 2020 Ford Expedition SUVs
  • 2020 Ford Escape  SUVs
  • 2020 Ford Ranger trucks
  • 2020 Ford Edge SUVs
  • 2020 Lincoln Nautilus crossovers
  • 2020 Lincoln Corsair compact SUVs

Recall summary  

Due to a poor “electrical connection,”  the backup cameras can show a distorted image to the driver. The culprit is the printed circuit board within the vehicle that connects electrical components.

As a result,  the vehicles do not meet the federal requirements that require them to display a “field of view” to the driver before  backing up.

Risks 

A driver who cannot see the rearview camera display may run into a person or an object behind them. In fact, back-up cameras became mandatory after two-year old Cameron Gulbransen was tragically killed by a backing up SUV that could not “see” him. 

Prior to the passage of the related act in 2007, around 284 people were killed and injured around 12,000 in back-up crashes annually, according to the National Highway Traffic Safety Administration (NHTSA).

The repair

To fix the issue, dealers will replace the rearview camera.  The recall  will  begin on November 7 and the replacement – once available – is free of charge.

Is your vehicle part of this recall?

Over 620,000 vehicles are included in this Ford recall. To see if your car is one of them, use MotorSafety’s vehicle identification number (VIN) look up tool.

Ken BoydFord recalls vehicles with distorted rearview camera image

Ford conducts Edge and Lincoln MKX recall for leaking brake fluid

Pleasanton, CA – August 11, 2020 Ford (NYSE:F) has announced a recall of 488,594 SUVs whose front brake hoses may leak brake fluid. The recall includes:

  • 2015-2018 Ford Edge crossovers
  • 2016-2018 Lincoln MKX luxury SUVs

Recall summary

The rubber brake hose in these recalled vehicles may not stand up to stress over time. Hard steering and bumpy roads could stress the front brake jounce hose and cause it to split, resulting in a leak. Brake fluid leaks can make it harder for a driver to stop, increasing the risk of a crash.

Safety tips

Drivers of Ford Edge and Lincoln MKX vehicles should keep an eye on the brake fluid warning indicator light, which will light up if the brakes lose too much fluid. 

Losing brake pressure can be frightening. When you press on your brakes, you may feel the pedal go down to the floor with little or no resistance. If this happens, you should:

  • Turn on your hazard lights.
  • Try to slow down either by shifting to a lower gear (if you have a manual transmission) or taking your foot off the gas (if you have an automatic transmission).
  • Pump your brakes.
  • If pumping your brakes does not stop the car, slowly engage your parking brake. (This is also called the emergency brake.)
  • Look for a place where you can safely pull off the road. You might be able to steer into an open area or turn your vehicle onto an uphill road.
  • As a last resort, if the vehicle does not stop, turn off the ignition. Do not turn it all the way to Lock to avoid locking up the steering wheel.

The repair

Ford and Lincoln dealers will replace the front brake hoses in all recalled vehicles. As of yet, there are not enough parts for Ford and Lincoln dealers to repair the problems described in this recall, but the new hoses should be ready sometime in early 2021. Owners will be notified by mail when they’re available, at which time you can make an appointment with a dealer who will perform the service free of charge.

Is your vehicle part of this recall?

Over 488,000 SUVs are included in this Lincoln MKX and Ford Edge recall. To see if your car is one use the MotorSafety.org vehicle identification number (VIN) look up tool.

Rebecca RandFord conducts Edge and Lincoln MKX recall for leaking brake fluid

Ford issues Lincoln Corsair recall for suspension-spring issue

Pleasanton, CA – Aug 11, 2020 – Ford Motor Company (NYSE: F) has recalled 2,965 cars with potentially damaged rear coil springs that may become a road hazard. The recall includes 2020 Lincoln Corsairs crossover SUVs.

Recall summary  

A design mistake in the 2020 Corsair has caused insufficient clearance with some vehicles’ suspensions. Coil springs – which help absorb shock as the vehicle drives over bumps – are grinding against a toe link bracket edge, which can damage the springs and possibly break them. If the driver notices that the vehicle is providing a “bumpy ride,” that may indicate a broken spring, which no longer absorbs little shocks on the road. 

The 2020 Corsair currently has 3 outstanding recalls, including one for an inoperative rearview camera.

Risks

If a coil spring breaks, it could fall off and become a hazard for other drivers on the road, increasing their risk of a crash. Between 2011 and 2014, road trash played a role in around 200,000 crashes and caused close to 40,000 injuries and 500 deaths, according to a study by the AAA Foundation for Traffic Safety. 

The repair

Ford dealers will inspect the coil springs for damage and replace them if needed, free of charge. They may also trim down the part that’s been grinding against the spring. Ford is still working on making enough replacement Lincoln coil springs to repair recalled vehicles.

The recall is expected to be ready sometime in the next few months. In the meantime, Ford has not told 2020 Corsair owners to stop driving their vehicles.

Is your vehicle part of this recall?

Nearly 3,000 vehicles are part of this Ford recall. To see if your car is one of them, use MotorSafety’s free vehicle lookup tool.

Rebecca RandFord issues Lincoln Corsair recall for suspension-spring issue

Ford Motor Company Recalls Certain 2020 Explorer and Lincoln Aviator Vehicles

Laguna Hills, CA – Dec. 11, 2019 – Ford Motor Company is recalling certain 2020 Explorer and Lincoln Aviator vehicles. The issue involves the protective casing over the vapor fuel line. The line’s protective casing is at risk of chafing through the plastic liquid fuel line over time, causing a fuel leak.

The potential number of units affected is estimated at 3,857.

The Defect

Ford believes that certain 2020 Explorer and Lincoln Aviator vehicles possess the affected vapor lines. Due to a logistical error, several vehicles were stocked with an older version of the vapor line casings that were not appropriate for the parts in question. Over time, these incorrect protective casings can erode the underlying fuel line, causing fuel to leak. If this fuel comes in contact with the high temperature engine compartment, it can ignite, posing a serious danger to operators and passengers of a vehicle, as well as damaging the car itself. Leaking fuel can also interfere with the operation of other components and contribute to corrosion in the engine housing.

Timeline of Events

On December 4, 2019, Ford Motor Company discovered a defect in certain 2020 Explorer and Lincoln Aviator vehicles. The next day, they notified all Ford and Lincoln dealers about the issue and stopped all deliveries and sales of the affected vehicles. Vehicles that had been stocked with the incorrect convolute covering were identified during the review of manufacturing plant records. Later, on December 12, they released a public recall notice regarding the issue. Instructions were provided to retailers on the proper replacement procedures for the affected fuel line covers.

The Solution

Plans for the removal and replacement process of the incorrect convolute covers have not been finalized. Ford recommends that owners do not operate their vehicles. Owners will be notified of the danger through mail regarding both the danger and when repair and removal services become available for the issue. Dealers will be provided with the necessary replacement parts. If a Ford vehicle is found to possess this protective casings, the casings will be replaced free of charge. The recall is expected to begin late in the first quarter of 2020. Owners and retailers will be notified once the recall commences.

For more information on this or other recalls past or present, visit MotorSafety.org.

Sean ReyesFord Motor Company Recalls Certain 2020 Explorer and Lincoln Aviator Vehicles

Ford recalls some Expedition and Lincoln Navigator SUVs

Laguna Hills, CA – Nov. 27, 2019 – The Ford Motor Company recently issued a recall for a small number of its Expedition and Lincoln Navigator light SUVs due to concerns over the integrity of rear toe link fasteners.

Specifically, the issue affects just 18 vehicles, of which half were expected to carry the defect.

The Defect

In the case of both the Expeditions and Navigators – all from the 2019 model year – Ford’s manufacturing team believes the vehicles may have been produced with improperly torqued rear toe link fasteners, meaning they were not properly tightened during assembly. This increases the risk that the rear toe link itself would disconnect while driving, likely resulting in a significant loss of steering control, and thus raising risk of crash or injury.

The problem arose as a result of an automated tool the company uses in its manufacturing process experiencing wear and tear on the gears, which reduced its ability to properly tighten the fasteners.

Drivers will be able to detect whether this problem arises in their vehicle by possibly hearing a noise, a change in the steering wheel’s height, unexpected wear on the tires or changes to how the SUV handles.

The Ford Expeditions in the recall were produced Sept. 5 and 6, 2019, while the Lincoln Navigators were only produced Sept. 6.

To date, the company is not aware of any accidents or injuries stemming from the problem.

Timeline of Events

On Sept. 12, less than a week after the vehicles in question were produced, the automaker’s Critical Concern Review Group learned of concerns about the under-torqued fasteners, after a torque inspector at the company’s assembly plant reported a potential issue with low torque conditions on both the left- and right-side rear toe link frame attachments. This issue was discovered through a routine examination, and the company promptly reviewed production records to identify affected vehicles.

Those still remaining at the plant were inspected, and the suspected torque problem was present in all of them. However, records indicated that some of the affected vehicles had already been shipped out.

Ford’s Field Review Committee approved the recall on Oct. 18.

The Solution

Ford notified the owners of affected vehicles by mail and asked them to return to a Ford or Lincoln dealer to check not only the fasteners, but also rear toe alignment and rear tires, fixing or replacing all as necessary. The company will not need to reimburse drivers because everything is covered by warranty.

Dealers were first notified of the recall Oct. 28, and owners received their notifications between Nov. 11 and 18.

For additional details about this recall, consumers can contact Ford by phone at 1-866-436-7332, or call the National Highway Traffic Safety Administration hotline at 1-888-327-4236.

For more information on this or other recalls past or present, visit MotorSafety.org.

Sean ReyesFord recalls some Expedition and Lincoln Navigator SUVs

Ford Recalls 108,000 Midsize Cars Over Seat Belt Failing

Laguna Hills, CA – Aug. 21, 2019 – Ford Motor Company says it will pull 2015 Ford Fusions and Lincoln MKZs from circulation by the tens of thousands due to a seat belt pretensioner issue. Once the front-passenger seat belt is pulled from its anchor to lock into the clasp, the heat that’s generated over time can reduce the tensile strength of the cable. This could prevent the occupant from being properly strapped in. Riding unbuckled dramatically increases the risk of injury or death during a crash.

This recall will get underway soon, but the specific timeline for when owners will received word has not yet been disclosed.

The Defect

In a press release by Ford, the automaker plans to recall 108,000 midsize cars  – the 2015 Ford Fusion and Lincoln MKZ – over a manufacturing flaw that affects the seat belt. In the problematic population, the high temperature generated from deploying the belt may cause the pretensioner to not perform its main function, which is to keep the belt taut and restrain occupants. Over time, the heat that emanates and causes wear could render the seat belt assembly useless.

Ford says it believes the automobiles that contain this flaw came from its manufacturing and distribution plants in either Flat Rock, Michigan or Hermosillo in Mexico. Additionally, the Fusion and Lincoln MKZ vehicles were developed between Aug. 1, 2014 and Jan. 30 2015 (Flat Rock) or Aug. 1 and Nov. 21 (Hermosillo).

Timeline of Events

This latest Ford Fusion and Lincoln MKZ seat belt recall appears to be an expansion of the original one, which occurred a few years ago. At that time, the National Highway Traffic Safety Administration and Ford coordinated to recall nearly 603,400 Fusions and MKZs also because of a seat belt pretensioner defect. This may have spurred the automaker to look into other models whose seat belt assemblies were potentially compromised. Typically when recalls are announced, NHTSA provides a timeline of events that led up to the action, but this wasn’t available at the agency’s website as of Aug. 21.

The Dearborn, Michigan-based automaker has a separate seat belt recall underway affecting approximately 7,600 2019 Ford Rangers. The flaw involves the truck’s poke yoke fixture, a component that when compromised can prevent the seat belt from locking. This recall is already underway and began July 29.

Seat belts are proven to save lives – when there’s an issue with them, they almost always result in a recall. In 2018, the most recent year in which data is available, 89.6% of Americans used his or her seat belt while on the road, according to NHTSA data. Of the 37,133 individuals who died in car accidents the year prior, close to 50% were not wearing one at the time of the crash. Had they been, an estimated 2,549 lives might have been spared.

States are serious about ensuring motorists buckle up, as 35 states have primary enforcement laws, meaning motorists can be pulled over and ticketed if they’re not wearing a seat belt. The usage rate is higher in states where these laws are in place, averaging 90% to 86%, NHTSA data shows.

Ford says it’s not aware of any fatalities linked to this seat belt issue but one person was injured, The Associated Press reported.

The Solution

To ensure drivers observe the law and stay safe, the automaker urges those that receive notifications pertaining to the Ford Fusion and Lincoln MKZ seat belt recall to have an area dealer replace the unit with a fully functional one. This will come at no cost for the repair.

For more information, visit MotorSafety.org.

Sean ReyesFord Recalls 108,000 Midsize Cars Over Seat Belt Failing

Ford Explorer, Lincoln Aviators Recalled Over Missing Covers

Laguna Hills, CA – Aug. 21, 2019 – Ford Motor Company is recalling over 14,100 2020 Ford Explorer and Lincoln Aviator sport utility vehicles after discovering that some of the models may be missing a piece that goes over the manual park release component. When this cover is missing, it can increase the risk of the lever being unintentionally manipulated, which could cause the SUV to move from its parked position and crash.

Given that most of the affected Explorers are in inventory, the 2020 Ford Explorer and Lincoln Aviator recall action primarily impacts the automaker’s dealerships. When this action will take place has yet to be determined.

The Defect

In a release made available on the company’s website, Ford plans to recall a combined 14,135 Explorer and Lincoln Aviator SUVs over the possibility that the manual park release component may be missing its cover. This is in violation of the Federal Motor Vehicle Safety Standards established by the National Highway Traffic Safety Administration. Under normal circumstances, these covers should only be removable with a tool.

Additionally, Ford noted that the problematic Explorers and Aviators may have settings that remain in factory mode that could prevent the accurate display of gear positions when manipulated by the operator of the vehicle. These positions are represented by a letter ( “P” for Park, “R” for Reverse, “N” for Neutral, etc.). The display of these gear positions is also required by law under the FMVSS.

Timeline of Events

Automakers typically coordinate with the NHTSA for car safety recalls. However, given the recency of this announcement – Aug. 7 – the associated documentation detailing when Ford first learned of these issues was not available.

It’s been a busy summer for Ford recalls, as the Dearborn, Michigan-based brand has pulled from the marketplace hundreds of thousands of vehicles unrelated to the 2020 Ford Explorer and Lincoln Aviator recall. For instance, in late July, approximately 7,579 Ford Rangers were pulled from the marketplace because of seat belt functionality issues that prevented the belt buckle from latching. Additionally, 57,500 Ford Focus and Focus ST sedans were recalled over defective engine software.

A month earlier, Ford announced the recall of 1.1 million Explorers – from model years ranging between 2011 and 2017 – due to a rear suspension system flaw affecting the toe links. In all of these instances, the vehicles were recalled because the problems risked riders’ safety.

While the chronology of events leading up to the 2020 Ford Explorer and Lincoln Aviator has yet to be determined, what is known is where the potentially flawed models were built and where. The vehicles were put together at one of the automaker’s Chicago-based locations between March 27 and July 24 for the Explorer, and April 10 and July 24 for the Lincoln Aviator.

Ford said it’s unaware of any consumer crashes or injuries stemming from this flaw but also stated there was an incident that led to cosmetic damage, which occurred at some point during the manufacturing process. No workers were hurt.

The Ford Explorer is one of the nameplate’s longest-running model types, introduced back in 1990. Lincoln Aviator is also a veteran model but first hit the showroom floor roughly a decade later in 2002.

The Solution

Ford Motor Company is in the process of informing dealerships that may have received some of these potentially compromised vehicles. Dealers will examine the manual park release to see if the cover is missing and whether the PRNDL gear positions remain in factory mode.

For more information on this or any other automotive safety recall, enter your 17-digit vehicle identification number at MotorSafety.org.

Sean ReyesFord Explorer, Lincoln Aviators Recalled Over Missing Covers

Ford Recalls Over 27,000 Lincoln Continental Vehicles For Door Latch Issue

Laguna Hills, CA – March 27, 2019 – Ford Motor Company is recalling certain 2017-2019 Lincoln Continental vehicles. The affected vehicles may have an intermittently functioning door latch motor due to the buildup of silicon contamination, resulting in the door latch not fully engaging. As many as 27,609 vehicles may be affected by this issue.

The Defect

According to the National Highway Traffic Safety Administration report on this problem, the door-latch motors may not operate correctly, potentially resulting in a door not closing completely. A latch that is not fully engaged may allow the door to open suddenly while driving, increasing the risk of injury.

Timeline of Events

The first report of this issue occurred in June 2018 when the Ford data analysis group informed the North American Critical Concerns Review Group of a small number of incidents involving doors that would not close and doors that opened while driving. None of these reports alleged any accidents, injuries or loss of vehicle contents as a result. Engineering then began an initiative to recover the electronic door latch system components from complaint vehicles for suppliers to analyze.

From July through August, an examination of returned parts from the field showed a diagnostic trouble code indicating out of position parts. The customer concern could not be duplicated, however, when the same parts were later tested on a bench or in a vehicle. As part of this investigation, quality control personnel attempted to duplicate the latch performance concerns under various system and electrical conditions, as well as looking at other causes such as component assembly, vehicle level assembly, cable interaction and door alignment. Additional component testing was also done to reproduce the customer allegations and trouble codes, including high and low temperature soaking and cycling.

From September through November, lab analysis revealed small amounts of silicon dioxide on the latch motor commutator, as well as the presence of silicon within the potting material on the printed circuit board of a door latch. As a result, Ford continued its assessment of silicon dioxide contamination on system function.

Based on theoretical engineering analysis from December 2018 to January 2019, Ford felt that it could be possible for a door latch motor contaminated with silicon dioxide to stop its rotation in a way that the latch striker would only be partially engaged. Field data also showed an increase in door latch repairs from September through December 2018.

Ford subsequently contacted dealers and customers to better understand the nature of these repairs and customer experiences. Based on a detailed engineering review of the latch assembly design and performance, Ford felt that if any key component of the latch system were out of position, the driver would receive door ajar warnings and notifications, including a door perceived to be closed that was actually unlatched or in a partially latched condition.

Ford’s Field Review Committee addressed the matter Feb. 4, 2019 and approved a field action. The automaker is not aware of any reports of accident or injury related to this condition.

The Solution

The recall began March 2019. Ford is notifying Lincoln Continental owners, and dealers will replace the latch assemblies on all four doors, free of charge.

Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 19S03. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. The NHTSA Campaign Number for this recall is 19V077000.

Sean ReyesFord Recalls Over 27,000 Lincoln Continental Vehicles For Door Latch Issue

Ford Recalls 4,212 Mustang, Lincoln Nautilus and Navigator Vehicles for Instrument Panel Issues

Laguna Hills, CA – March 12, 2019 – Ford Motor Company issued a recall for certain 2019 Ford Mustang, Lincoln Nautilus and Lincoln Navigator vehicles. When the vehicles start up, the instrument panel cluster assembly may not function, showing a blank display. As many as 4,212 vehicles are potentially affected by this issue.

The Defect

According to the National Highway Traffic Safety Administration Safety Recall Report on this issue, because of the potential failure of the instrument panel cluster assembly, the display may not light upon start-up. A blank instrument cluster will not show important information like vehicle speed, fuel or temperature level or safety system warnings. Driving without an operating display can increase the risk of a crash.

Timeline of Events

This issue was first reported to Ford’s Critical Concern Review Group Dec. 11, 2018. Ford supplier Visteon had discovered a potential problem with 2 GB memory chips in the Instrument Panel Cluster causing a failure of data to load properly, resulting in a blank display. The issue surfaced during bench testing at higher temperatures. Ford then initiated a shipping freeze for all affected vehicles while the problem was investigated.

During the following month, the Ford team reviewed and confirmed a potential data transfer timing issue between the 2 GB memory chip and the graphics processor. The team worked with the supplier and three assembly plants to identify the affected vehicles, while the Engineering team searched field data for reports related to this issue. Ford found one warranty report.

On Feb. 4, 2019, the Ford Field Review Committee announced a compliance recall action for all affected vehicles. Ford is not yet aware of any reports of accidents or injuries related to this issue.

The Solution

The recall began March 8, 2019. Ford has notified all affected owners, and dealers will reprogram the instrument panel cluster assembly, free of charge.

Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 19C03. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), The NHTSA Campaign Number for this recall is 19V076000.

Sean ReyesFord Recalls 4,212 Mustang, Lincoln Nautilus and Navigator Vehicles for Instrument Panel Issues

Ford Recalls Nearly 2,700 2019 Lincoln Vehicles for ADAS Issues

Laguna Hills, Calif. – January 25, 2018 – Ford Motor Company is recalling close to 2,700 2019 Lincoln Nautilus luxury SUVs due to issues with advance driver assist systems that govern the vehicles’ steering control technology. The 2019 Nautilus has been presented by Ford as a refreshed version of the MKX SUV, with a choice between a 2.7-liter V6 turbo or a 2.0-liter four-cylinder turbo engine. The 2019 model also replaced the six-speed automatic transmission with an eight-speed one, turning the vehicle into a more powerful choice for drivers.

The Defect

According to CNET, the problem is related to software responsible for regulating the vehicle’s advanced driver assist systems. The vehicle may not detect if the driver is touching the steering wheel during time periods when the lane-centering system is activated. If there is a need for the driver to return their hands to the wheel, the system may fail to notify the driver to do so, which could increase the risk of a crash.

Timeline of Events

All the recalled vehicles were built at Ford’s Oakville Assembly Plant between Sept. 5 and Nov. 19, 2018. Most of the vehicles affected are located in the U.S., though a few hundred are in Canada. Ford is thus far unaware of any accidents or injuries related to this defect.

This is the second recall to affect the 2019 Lincoln Nautilus. According to Consumer Reports, last December Ford recalled certain 2019 Nautilus vehicles that were not equipped with Adaptive Front Steering due to a plastic cover on the driver frontal air bag module which had the potential to detach during air bag deployment.

The Solution

Fixing the problem will not require any replacement hardware. Owners will be notified and instructed to take their vehicle to an approved dealer, where technicians will reflash the software in the power steering control module. This will reset the ADAS system to provide the correct level of hands-off detection when in use. Owners may contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. The reference number for this recall is 19S02.

Sean ReyesFord Recalls Nearly 2,700 2019 Lincoln Vehicles for ADAS Issues