Glass Mix–Up Prompts Recall of GM Vans

Laguna Hills, CA – June 7, 2019 – Over a thousand Chevrolet Express and GMC Savana vehicles with model years 2016 to 2019 produced by General Motors LLC, are due to be recalled as a result of the possible wrong installation of tempered glass in the automobiles’ rear windows.

The vans were meant to be installed with laminated glass, which tend to be more resistant to shattering, but instead feature tempered glass. In the event of a serious accident – such as a rollover – the tendency of tempered glass to explode increases the risk of injury.

GM intends to send out advisories to owners of these vehicles, urging them to take the automobiles to their nearest GM dealer for a free repair. It’s unclear as of yet when those notifications will begin.

The defect

According to documentation filed with the National Highway Traffic Safety Administration, General Motors is recalling an estimated 1,159 Chevrolet Express and GMC Savana vans, whose model years range between 2016 and 2019.

An internal investigation determined that some of these automobiles may have been installed with tempered glass, described as such because they’re reinforced with heat to strengthen their resilience.

While tempered glass has more safety properties than standard glass, laminated glass – the type the vehicles are meant to have – has an extra layer of vinyl, which enables the glass to hold its shape more effectively in the event of a crash.

This also helps prevent the potential of ejection from the vehicle should motorists not have their seat belts on during an accident.

Because the vehicles in question do not comply with Number 226 of the government’s Federal Motor Vehicle Safety Standard, which relates to ejection mitigation, GM has decided to pull the 1,150+ vans from the marketplace so that tempered glass can be swapped out with laminated where necessary.

Timeline of events

The flaw in question came to the attention of General Motors March 18 of this year, when an engineer for the company happened to notice that both a Chevrolet Express and GMC Savana had rear-quarter windows installed with tempered glass instead of the correct laminated type.

The engineer made the company aware of the flaw through its Speak Up For Safety, which was formally launched in 2014 and serves as a “see something say something” outlet for GM employees when something is amiss.

A formal investigation was launched roughly a week after the engineer first spotted the flaw, and concluded May 13.

GM’s Field Action Decision Authority determined that, as a result of the findings, some of the cars in question may indeed fail to comply with the ejection mitigation rule established by NHTSA and recommended a recall.

The solution

Although GM has not yet determined when notifications will be distributed, it intends to inform owners of 2016 – 2019 Chevrolet Express and GMC Savana to bring their automobiles back to any GM dealer so the proper glass can be installed. The fix will come at no charge to owners.

To find out if your vehicle is part of this recall, use’s free look-up tool.

The recall number is N192218960.

Sean ReyesGlass Mix–Up Prompts Recall of GM Vans

Ram 1500 Trucks Up For Recall Due To Flawed Driveshafts

Laguna Hills, CA – June 7, 2019 – Thousands of Ram 1500 pickup trucks, model years 2018 and 2019, are under recall notice by Fiat Chrysler because the installed rear driveshaft may be compromised and at risk of fracturing. This could cause the component to physically fall from the vehicle, which trailing motorists could hit, potentially resulting in a crash or injury. The detachment of the driveshaft would also cause the vehicle to lose power, increasing the operator and passengers’ risk for injury as well due to an accident.

FCA says it will notify owners, starting on June 15, of the potential component failure. Motorists can get their driveshaft replaced free of charge by taking their automobile to any authorized Chrysler dealership.

The Defect

According to paperwork filed with the National Highway Traffic Safety Administration, an arm of the Department of Transportation, Fiat Chrysler is recalling 10,160 Ram 1500 pickup trucks, whose model years range between 2018 and 2019. An investigation determined that the vehicle’s rear driveshaft, a component whose main responsibility is to power the engine through the transmission of torque, may be vulnerable to fracturing due to an improper weld fusion that connects the driveshaft’s tube and its tube yoke.

The progressive nature of this cracking could cause the component to break away from the vehicle and fall into the road, becoming a hazard and potential source of an accident for other motorists. It could also cause Ram 1500 operators to lose control of their automobile due to a sudden loss in power, which may also raise the risk of a crash.

Because the component is underneath the vehicle, it’s virtually impossible to know whether the part is compromised. However, Fiat Chrysler says that unusual noise or vibrations emanating from beneath the vehicle may presage the fracturing.

Timeline of Events

The issue came to the attention of Fiat Chrysler’s vehicle safety and regulatory compliance office in August 2018 when the company received six warranty claims – all submitted within a month of one another – each of which complained of broken driveshafts. Days later when the driveshafts were examined, they all had the same issue – an incomplete weld fusion. No other flaws were found in follow-up inquiries, which concluded in January. Later than month and into February, however, FCA was informed of additional driveshaft failures, which, unlike the original six, occurred at mileages greater than 5,000. A more thorough investigation that transpired in March and April determined that the failures were isolated incidents but that the similar nature of the driveshaft flaws warranted a voluntary recall. FCA says it’s unaware of any actual accidents or injuries stemming from these incidents.

The Solution

Although the recall is not mandatory, FCA recommends that operators and owners of 2018-2019 Ram 1500s err on the side of caution and take their vehicles to their nearest Chrysler dealer so a fix can be scheduled. If necessary, the driveshaft will be replaced at no expense for neither parts nor labor. For additional specifics on this recall, contact FCA’s customer service department at 1-800-853-1403. The recall order is classified as V48. Entering your VIN at can help as well.

Sean ReyesRam 1500 Trucks Up For Recall Due To Flawed Driveshafts

Foldaway Seat Recall Expands

Laguna Hills, CA – June 6, 2019 – As part of an ever-expanding recall that centers on rear seat defect in multi-passenger vehicles, New England Wheels is reaching out to owners of certain Ford Transit and Ram Promaster vehicles, due to a foldaway seat that won’t lock in place. Under normal circumstances, the units allow for greater functionality and freedom of movement for passengers. The problem is that when the flawed ones are under pressure, they seemingly refuse to remain upright. This movement could greatly increase the risk of an injury for the person seated. New England Wheels and the National Highway Traffic Safety Administration urge Ford Transit and Ram Promaster to reach out to the foldaways’ manufacturer, Freedman Seating, so the repairs can be completed for free.

The Defect

Per documents filed with the National Highway Traffic Safety Administration, Billerica, Massachusetts-based New England Wheels, a vehicle retrofitting company, seeks to recall a combined 544 Ford Transits (model years 2014-2018) and Ram Promasters (2014-2019), which the company installed with Freedman Go-ES Foldaway Seats. New England Wheels was able to determine the precise total by matching the identification numbers of the affected seats with the same digits found on the units of the vehicles they were installed in.

The flaw in question is a back frame weldment, which New England Wheels says may be too narrow and subject to malfunction because it can’t withstand the weight of a person seated or leading on the foldaway seats. The rotating action of the back cushion may exacerbate the deformation of the weldment and fail to fully engage the mechanism that locks when the seat back is repositioned. Evidence of a flawed component is if the locking mechanism doesn’t make a “click” sound when moving the back cushion from folded to upright.

This is only the latest recall notice involving Freedman Go-ES Foldaway Seats. In May, Waldoch Crafts, Inc. informed NHTSA that it was recalling 15 Ford Transit shuttle vans for the same reason. At the time, though, a remedy had not yet been finalized.

Timeline of Events

Although the two recalls involving the problematic folding passenger seats were both in 2019, the issue traces back to at least 2018, when NHTSA first issued an awareness notice at its website. Vehicle customization firms may have been unaware of the recall prior to installing them or purchased the models before the announcement.

The Solution

The Freedman Seating Company, in conjunction with NHTSA, has agreed to facilitate the inspection and completion of the repairs on flawed GO-ES Foldaway units. If owners decide to take their vehicles elsewhere, the company says it will reimburse them the cost of repairs and labor ($50 value). However, the best move is to go through Freedman directly, as the company says it knows what replacement parts to install to fix the flawed mechanism. The recall began in earnest on May 27. For more information, contact Freedman at 1-800-443-4540, New England Wheels at 1-800-886-9247 or visit, using the campaign number 19V-333.

Sean ReyesFoldaway Seat Recall Expands

Some Volvo S60 owners to receive recall notice in June

Laguna Hills, CA – June 3, 2019 – Volvo Car USA is recalling thousands of S60 vehicles due to a rear suspension issue that may present a safety hazard to affected owners while driving, potentially resulting in a crash. The flaw, first recognized in late April and brought to the attention of the National Highway Traffic Safety Administration, is for 2019 model year sedans. Owners will be informed of the issue by direct mail. Those contacted are urged to take their automobiles off the roads for the time being so the vehicles can be serviced by their nearest Volvo dealer. Motorists will not be charged for the fix.

The Defect

As detailed by the National Highway Traffic Safety Administration, approximately 8,300 S60 Volvos are being recalled due to the revelation that certain bolts and lock nuts, which attach to the rear toe link flange – a constituent of the suspension system –  may be not be screwed on tightly enough. As a result, the components of the vehicle that assist with steering may malfunction or detach should the bolts be further loosened, increasing the risk of a crash.

Timeline of Events

The luxury model has been a hot seller for Volvo since it was originally introduced in 2000 and has been through several iterations ever since, now in its third generation as of 2018. S60s are predominantly manufactured at a recently opened assembly plant near Charlestown, South Carolina, which is where the flaw appears to have derived, opening around the same time as the S60’s redesign.

Brought to the attention of Volvo, the luxury automaker relayed the assembly oversight to the NHTSA, wherein an investigation launched April 25 on models built at the Berkeley County plant. Investigators determined that 8,266 S60 sedans were likely affected, or what amounts to 1% of the total volume either on the roads or dealers’ showroom floors, The Car Connection reported. Most of the S60 Volvos involved in the recall are believed to have originated from the luxury automaker’s newly opened plant in the Palmetto State.

The Solution

Starting June 21, owners of the affected S60s can expect to receive a notification either from Volvo or NHTSA pertaining to the flawed suspension system. Drivers can continue to check back at to see if their vehicle is affected and if the repair is available. This repair will be free of charge.

Sean ReyesSome Volvo S60 owners to receive recall notice in June