GM Recalls Vehicles with Faulty Seat Belts

Warren, Mich. – July 10, 2017 – General Motors has recalled more than 40,000 vehicles possibly equipped with dysfunctional software, according to documentation filed with the National Highway Transportation Safety Administration.

The campaign affects over one dozen models across multiple brands, including:

  • 2014 – 2017 Buick Encore sport utility vehicles
  • 2014 – 2016 Buck Lacrosse sedans
  • 2015 – 2016 Cadillac Escalade sport utility vehicles
  • 2015 – 2016 Cadillac Escalade ESV sport utility vehicles
  • 2014 – 2016 Chevrolet Caprice Police Pursuit sedans
  • 2014 – 2017 Chevrolet Corvette sports cars
  • 2014 – 2017 Chevrolet Silverado 1500 pickups
  • 2015 – 2016 Chevrolet Silverado 2500 pickups
  • 2015 – 2016 Chevrolet Silverado 3500 pickups
  • 2014 – 2016 Chevrolet Spark compacts
  • 2014 – 2016 Chevrolet SS sports sedans
  • 2015 – 2016 Chevrolet Suburban sport utility vehicle
  • 2015 – 2016 Chevrolet Tahoe sport utility vehicle
  • 2015 – 2016 Chevrolet Trax sport utility vehicle
  • 2014 – 2017 GMC Sierra 1500 pickups
  • 2015 – 2017 GMC Sierra 2500 pickups
  • 2015 – 2017 GMC Sierra 3500 pickups
  • 2015 – 2016 GMC Yukon and Yukon XL sport utility vehicles

GM suspects 75 percent of the vehicles named in the recall contain the outdated software.

The defect

Affected vehicles contain sensing and diagnostic module software that may not properly deploy front air bags and seat belt pre-tensioning features in the event of an accident.

This poses serious safety risks to drivers and passengers, as they may be left unprotected during collisions. However, the car company has not reports connecting the defective software to accidents or injuries as yet.

Timeline of events

In September of last year, GM recalled more than 3 million vehicles believed to contain problematic SDM software, according to the NHTSA. Approximately 100 percent of the cars involved in the campaign contained the defect.

GM ordered dealers to update the software in all recalled vehicles free of charge, a process that began that very month. Roughly 2.9 million were eventually serviced.

In April 2017, GM personnel conducted an internal audit, reviewing recall and repair records for recent campaigns.

Auditors discovered three instances in which dealers had failed to update the SDM software on vehicles involved in the September 2016 yet reported that the repairs had been successfully executed.

These findings prompted the auditors to evaluate additional repair records and OnStar diagnostic data for approximately 30,000 vehicles named in the aforementioned campaign.

This data indicated that many more models connected to the campaign, an estimated 41,000, might have never received the SDM software update. On May 18, the auditors filed an internal report via the GM Speak Up program.

The GM Safety Field Action Decision Authority chose to conduct an official safety recall June 30. Dealers received notification July 10.

The solution

GM has once again ordered dealers to update the SDM software in affected models. The automaker has pledged to reimburse owners for the repair, according to documents submitted to the NHTSA.

However, GM has not publicized an official notification date for owners.

Check your car’s recall status using MotorSafety’s free vehicle lookup tool.

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GM Recalls Buick Sedan Due to Power Steering Defect

Warren, Mich. – Mar. 24, 2017 – General Motors Co. has recalled more than 2,000 Buick sedans due to a serious power steering defect. The recall impacts LaCrosse models produced between August and November 2016, according to documentation filed with the National Highway Transportation Safety Administration.

The Defect

Affected vehicles include electric power steering connector cables that may not be properly sealed. These unprotected features are vulnerable to corrosion and could fail due to extreme oxidization or the development of high resistance, which can cause melting. This poses a serious risk to drivers, as the sudden loss of power steering can hinder vehicle operation and lead to crashes. No accidents or injuries have been attributed to the defect.

Timeline of Events

GM engineering personnel performed two separate wire-harness assessments at the Detroit-Hamtramck assembly factory on Oct. 8 and Nov. 1, 2016, according to the NHTSA. The evaluations targeted Buick LaCrosse models produced at the facility. The vehicles were found to contain unsealed EPS connectors. GM immediately modified its production workflows to address the mistake. Two day later, one vehicle systems engineer at the plant submitted a report detailing the issue. The automaker immediately launched a formal investigation into the defect Dec. 10, 2016.

Inspectors reviewed the faulty connectors and discovered that the OEM parts provider, Delphi Automotive Systems, had provided cables with badly crimped seals. GM personnel were able to remove the connectors without using tools or extreme force. The Safety Field Action Decision Authority division reviewed the results and called for an official recall Feb. 16.

The Solution

GM has ordered dealers to replace faulty EPS connector seals, free of charge. However, the automaker has yet to release an owner notification period, according to NHTSA records. Affected owners are encouraged to contact Buick customer service should they need more immediate help.

MotorSafety.orgGM Recalls Buick Sedan Due to Power Steering Defect

Some Buick Regals Subject to Power Steering Recall

Warren, MI — March 23, 2016 — One of the most recent GM recalls in February concerns steering assembly faults in the 2016 Buick Regal.

Although the first signs of this failure were discovered in another car during vehicle tests last November, the recall only began on February 12, with dealers notified a week later.

According to a report filed with the National Highway Traffic Safety Administration, the affected vehicles may have been manufactured as recently as the date the recall started.

The defect

This report noted that bad circuit boards in these vehicles could lead to power steering failure, which could put additional steering pressure on the driver.

The defect was only thought to be in 74 units, signaled by a noticeable malfunction alert when present. The replacement circuit boards include stronger circuit boards.

Timeline of events

The NHTSA also featured a recall bulletin released this month, which explained that the recall parts needed would start shipping on the week of March 14. The bulletin lists 12 parts, including steering knuckle nuts, knuckle bolts and gear nuts.

“Some of these vehicles have a condition in which the power-steering assist system can fail while driving,” the bulletin stated. “If this occurs, the vehicle will lose power-steering assist.”

It also added that “Steering control can still be maintained, but will require increased steering effort, particularly at lower speeds, which could increase the risk of a crash.”

Automotive News grouped this recall in with several other GM recalls issued around the same time. These include actions for other vehicles with the 2016 model year, including Chevrolet Malibu, Colorado and Camaro autos.

The source said that these recalls included nearly 2,000 vehicles total, with the highest coming from a 1,750 unit group of Colorado, Malibu and GMC Canyon vehicles in Canada and the United States.

Check your car’s recall status using MotorSafety’s free vehicle lookup tool.

MotorSafety.orgSome Buick Regals Subject to Power Steering Recall

General Motors recalls SUVs for liftgate failure

Detroit, MI — July 13, 2015 — According to the National Highway Traffic Safety Administration (NHTSA), General Motors has discovered a new problem that has prompted a recall for hundreds of thousands of vehicles. The company wants to address possible faults with the power liftgates in certain vehicles, since users could unexpectedly see these gates fail while in use if they don’t follow the prescribed response actions.

The recall acknowledgement document submitted for this case says that the real problem lies with the gas struts that enable affected vehicles to hold the liftgates open when in use. A total of 686,287 vehicles may be affected, including Buick Enclave, Chevrolet Traverse and Saturn Outlook models.

Another problem associated with this recall is the Prop Rod recovery software in these vehicles, which normally works to regulate liftgate operation to prevent injury, but would be unable to do so in the affected SUVs.

In a Safety Recall Report also issued by the government agency, the source explains the warning signs associated with this defect.

“As the vehicle’s gas struts wear, the liftgate’s Prop Rod Recovery system will operate to slowly return the liftgate to the closed position,” it states. “The vehicle will also provide audible warnings and flash the tail lamps to indicate there is a problem.”

While there is no notification schedule associated with this recall as of yet, 56 injuries are reportedly associated with the liftgate error, as CBS stated. The fix will involve a software update for better actuator motor control that will keep the liftgate from crashing.

The specific structure of a vehicle and the features it contains require recalls that match these conditions and give dealers and owners a specific place to work from for recovery and success.

Recall MastersGeneral Motors recalls SUVs for liftgate failure

New GM Recall Concerns Faulty Seatbelts

Detroit, Michigan – May 12, 2015 – A condition that could lead to weak safety belts has General Motors recalling hundreds of thousands of Chevrolet Malibu cars, according to the Detroit News.

The source says one injury has so far been traced to the defect. It will recall more than 469,000 vehicles total from around the world, the majority of which will be in North America.

The defect

Vehicles that suffer this defect could see the metal cable connecting the seatbelt weaken and even separate completely over time.

The solution

To fix the problem, car dealers will be able to replace the lap pretensioner and outboard lap mounting bracket.

Check your car’s recall status using MotorSafety’s free vehicle lookup tool.

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