Software Issue Plagues Maserati

Englewood Cliffs, N.J. – Jan. 20, 2017 – Maserati North America, Inc. has announced that it will recall certain Levante S vehicles due to an engine software issue that could lead to transmission problems or even a sudden shutdown.

The Defect

Maserati will recall model year 2017 Levante S cars manufactured between July 1, 2016 and Dec. 13, 2016, according to documents compiled by the National Highway Traffic Safety Administration. These vehicles all contain software bugs that may cause the transmission to shift to neutral or stop altogether when the car is traveling at 2 miles per hour. This significantly increases the risk of a crash, especially in heavy traffic scenarios.

Timeline of Events

  • Oct. 18, 2016 – Maserati received a complaint from China regarding a sudden, unexplained transmission shift during heavy traffic. Several tests were performed in an effort to replicate and isolate the problem.
  • Nov. 9, 2016 – The company successfully reproduced the issue and conducted follow-up tests to determine that it was indeed a software glitch.
  • Dec. 9, 2016 – A software re-flash solution was developed and tested to ensure that it could resolve the glitch without affecting other aspects of performance, such as emissions numbers.
  • Dec. 14, 2016 – Maserati issued its safety recall.

Resolution

Maserati made the software available to fix this bug in December 2016. Customers were notified by letter and advised to contact their local dealers to set up appointments for repairs. The new software upload is expected to take approximately one hour to complete.

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Maserati recalls 7,500 vehicles; backup cameras fail in cold weather

Left Lane – December 9, 2016.

Maserati recalls 7,500 vehicles; backup cameras fail in cold weather

The issue is blamed on a software problem that puts the entertainment-telematics module into protection mode.

Maserati is preparing to recall approximately 7,500 vehicles to address a unique problem that causes backup cameras to fail in cold weather.

A software glitch with the entertainment-telematics module causes the system to place itself into ‘protection mode’ when the temperature drops below 32 degrees Fahrenheit, disabling the backup camera…

Read the entire article on the Left Lane website

Sean ReyesMaserati recalls 7,500 vehicles; backup cameras fail in cold weather

Pirelli Recalls Maserati Tires

Rome, GA – Dec. 7, 2016 – Pirelli Tire LLC has announced a recall of tires that were outfitted on certain Maserati cars. A defect in them increased the risk of cracking and air loss over time.

The Defect

According to documents compiled by the National Highway Traffic Safety Administration, Pirelli will be recalling the P Zero All Season tire, which is used exclusively on certain Maserati cars. Tires of size 275/40R19 101W that were manufactured between Feb. 29, 2016 and Oct. 29, 2016 have faulty carcass components, which may cause cracks to develop in the lower sidewalls as the tires reach the end of their tread lives. This leads to air loss, which could then make the affected vehicles harder to control. Pirelli believes that nearly 3,400 tires suffer from this defect.

Timeline of Events

Oct. 27, 2016 – During a routine test, one Pirelli tire did not meet internal specifications. Additional examination found that it contained incorrectly sized components, which led the manufacturer to conduct a check of all the others being produced that week. Inspectors were then able to determine the production range that had been affected by the defect.

Nov. 8, 2016 – All tires were subjected to the Federal Motor Vehicle Safety Standards, and passed. However, Pirelli decided to conduct a recall anyway, due to the possibility that tires in the field could have more significant problems.

Resolution

Pirelli will work with Maserati to have new tires installed on all vehicles currently being held in dealer inventory. In addition, the manufacturer and the dealer will identify all owners and send notifications to them so they can determine if they were affected. Customers may visit a Pirelli dealer to have their tires checked and obtain replacements free of charge if theirs are defective.

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May Maserati Recall Includes Thousands of Vehicles

Englewood, N.J. — July 8, 2016 — Last month, a Maserati recall took on two different brands of vehicles. In a press release, the manufacturer stated that a suspension issue in the vehicle could put occupants at risk.

The recall, which is scheduled for July 1, requires dealers to examine the hub assembly for bolts that have possibly not been tightened correctly. If these bolts are loose, the source said, vehicle tie-rods can separate from hub carriers entirely.

This recall affects Quattroporte and Ghibli autos with model years from between 2014 and 2016. The press release stated that a total 26,464 units are potentially affected by this action, all of which were manufactured between February 2013 and September 2015.

The Part 573 Safety Recall Report from the National Highway Traffic Safety Administration went into further detail about the danger from this auto hazard. It said that the safety risk is specifically impacted by intense acceleration or deceleration cornering, with rear oversteering possibly occurring as a result.

According to this report, the issue itself is caused by an incorrectly torqued attaching bolt. If the bolt has started to come undone, drivers may notice a noise from the rear of the vehicle while it’s in motion. This was the only indicator of the condition listed in the report. The faulty component originates from Maserati SpA in Italy.

Depending on the conditions of the tie-rod joints, the exact remedy may vary, and could take as long as a whole day to finish. The report said that dealers will replace the rear hub carrier, tie rod and attaching bolt if the joint is loose, but just the bolt if the joint remains intact.

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Floor Mats May Make Maserati Vehicles Unsafe

Eaglewood Cliffs, NJ — March, 10, 2016 — In some Maserati vehicles, loose floor mats can leave a car’s gas pedal pressed down, posing a major crashing hazard to occupants. A Part 573 Safety Recall report has the details on the issue, which appears in autos produced between February 1, 2013, and November 30, 2015. Maserati first started investigating the problem last February. Dealers and owners will both be notified on April 29, and the dealer inspection is expected to take an hour to complete.

As the report stated, these Maserati recalls involve 28,235 vehicles of two different model types: the Quattroporte and Ghibli. Model years for both of these vehicles range between 2014 and 2016. If the floor mat anchors in any of these vehicles breaks, the mat could get stuck under the accelerator pedal.

Although the source notes that the brake override system can help prevent this, there’s still the risk that it would, at the very least, “startle the vehicle operator.” The mat could potentially trap the pedal in any position, not just the “wide open throttle.”

Toyota recalls in the past have concerned a similar issue. In 2010, Consumer Reports Auto Test Center senior engineer Jake Fisher spoke to Scientific American about some of the factors that might lead to a gas pedal being pressed down. One of these include “the electronic throttle control – the digital fly-by-wire unit that links the gas pedal to the fuel delivery unit.”

He also noted that buyers that purchase floor mats as an extra or from an outside source both risk encountering the same issue. “In the first case the dealer typically throws them into the car or the trunk, so the mats don’t necessarily get hooked into the floor correctly,” Fisher said. “In the second, the mats may not fit or be installed properly.”

The remedy and recalled components will have different part numbers.

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