Isuzu Faces Accelerator Problems

Isuzu Technical Center has recently announced the recall of NPR and NPR HD vehicles, as well as the Chevrolet Low Cab Forward 3500 and 4500, due to faulty throttle pedals. These components have flaws that could prevent vehicles from decelerating as expected.

The Defect

Isuzu will recall vehicles from the 2014-2016 model years. The throttle pedals on these cars may get stuck under steel stopper bolts, causing the pedal to remain in the full-throttle position, according to documents compiled by the National Highway Traffic Safety Administration. This makes it difficult for drivers to safely stop their vehicles and maintain control while on the road.

Timeline

  • July 2016 – Isuzu learned about a driver of a Model Year 2015 N-Series Gas vehicle who struggled to slow down when letting off the gas. The driver had to hit the brake in order to lose speed.
  • August 2016 – Isuzu received a warranty claim for another vehicle of the same model. Further investigation uncovered that some accelerator pedals may be susceptible to additional lateral force. In addition, the company reopened several prior investigations to see if there was a larger trend that had been missed. One pedal assembly was missing a fastener, while another had an excessively deformed bracket.
  • October 2016 – Isuzu issued the recall for all model years where similar issues have been reported.

Resolution

Isuzu will remove stopper bolts and replace them with flanged plates that will be bolted to the floor. This will prevent lateral movement and lessen straining on the components. This will be done free of charge, and any customer who has already paid for a replacement will be reimbursed.

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