Daimler recalls Mercedes-Benz vehicles over rearview camera issue

Jacksonville, FL – July 23, 2022 – Daimler (OTCMKTS:DMLRY), which owns the Mercedes-Benz brand, has issued a recall for 8,530 vehicles due to a software issue which may prevent the rearview camera from displaying. This increases the risk of a crash. 

The recall covers the following models: 

  • 2021 Mercedes-Benz Maybach S 580
  • 2021 Mercedes-Benz S 500
  • 2021 Mercedes-Benz S 580
  • 2022 Mercedes-Benz AMG EQS 53
  • 2022 Mercedes-Benz AMG EQS 450
  • 2022 Mercedes-Benz AMG EQS 580

Recall summary

While the rearview and exterior side mirrors allow the driver to check the vehicle’s rear for hazards, the rearview camera provides a clearer view of the areas beyond their reach. When reverse gear is engaged, the camera provides a video feed which is displayed on the vehicle’s dashboard monitor.  

In the affected vehicles, a software error on the Mercedes-Benz User Experience (MBUX) multimedia system may cause central display – and by extension, the rearview camera – to remain blank when the car is unlocked.

The component involved in this recall is the MBUX multimedia system software, with multiple part numbers including 2979036000, 2979036501, A2239030203 and A2239025920. 

Recall risks

Read more about the risks of this defect in our recent article about a similar brake recall issued by Mercedes-Benz. 

Other Mercedes-Benz recalls 

In March 2022, Daimler issued a recall for Mercedes-Benz Metris vans over a similar problem with the rearview cameras. Affected units had the displayed image freeze while the vehicle was reversing, increasing the risk of an accident.  

The Mercedes-Benz S500, S580, EQS 450, and EQS 580 were also the subjects of a recall in the same month due to defective rear lights. On the affected models, the rear turn signals, reversing lights and hazard lights may become inoperable, increasing the risk of a crash.   

There w​​as a Mercedes-Benz Maybach recall in May this year due to the risk of fire, as reported. The recall also included  GLE and GLS vehicles.

The repair

Dealers update the MBUX software used in the affected vehicles. There will be no charge for this service. Mercedes-Benz will reimburse owners who paid to have the problem fixed prior to the recall order.   

Affected owners will be notified by September 9, 2022. 

Is your vehicle part of this recall?

More than 8,000 vehicles are included in this Mercedes-Benz rearview camera recall. To see if your vehicle is affected, run a Mercedes-Benz recall check using MotorSafety’s free vehicle lookup tool.  

Joseph EstabilloDaimler recalls Mercedes-Benz vehicles over rearview camera issue