Mercedes-Benz recalls cars for fly-away sunroofs

Mercedes-Benz recalls cars for fly-away sunroofs

April 12, 2021 Rebecca Rand

Jacksonville, FL – March 20, 2022 – Mercedes Benz has remedied 1,856 coupe models including the 2015-2020 C300 and 2016-2020 GLC300 dealing with panoramic sunroof problems. None of these models have been deemed unreachable as well none were removed from the recall. In total Mercedes remedied the sunroof problems in one group all during 2021.

Jacksonville, FL – April 12, 2021 – Daimler AG (NASDAQ:DDAIF)– which owns the Mercedes-Benz brand – has recalled 15,096 vehicles whose sunroofs could fly off while the car is in motion, creating a road hazard. The recall includes 76 models that have previously had the sunroof repaired:

  • 2017-2020 Mercedes Benz C300 Coupe
  • 2017-2020 Mercedes-Benz C43 Coupe AMG
  • 2017-2020 Mercedes-Benz C43 AMG
  • 2015-2020 Mercedes-Benz C300
  • 2016-2018 Mercedes-Benz C350e
  • 2016-2018 Mercedes-Benz CLA45 Coupe AMG
  • 2015 Mercedes-Benz S65 AMG
  • 2015-2019 Mercedes-Benz C63 AMG
  • 2016 Mercedes-Benz C450
  • 2015-2016 Mercedes-Benz GLA45 AMG
  • 2016-2020 Mercedes Benz GLC300
  • 2017-2019 Mercedes-Benz GLC43 AMG
  • 2017-2019 Mercedes Coupe AMG GLE43 
  • 2016 Mercedes Coupe GLE450

For a  complete list, please visit the following page.

The affected component is called the “Cover OSR” and has multiple part numbers, including A1177800022 and A1567801200.

Recall summary  

The sunroof in these vehicles is bonded to the car with a front roof panel that is adjacent to the windshield. Dealers did not attach the panel to the car correctly during a prior repair, making the panel and sunroof prone to falling off the vehicle while it is moving. Back in 2017, Mercedes recalled thousands of vehicles, including the GLC 300 with a similar sunroof issue.

The National Highway Transportation Safety Administration (NHTSA) has received seven complaints concerning the “the detachment” of the panel while driving.

Complaints

A driver of a C-class vehicle complained last year that the sunroof no longer closed and was shaking and rattling, creating a potential “safety issue during a possible rollover.”  Another said that his or her car got wet after a piece of sunroof “flew off.”

Warning signs

Before the panel detaches, the driver may notice “excessive wind noises in the area of the sunroof while driving” or notice that the panel is partially separated from the vehicle.

Risks

The flyaway roofs pose a safety risk to the driver and other motorists, who may crash as they try to avoid the debris or if the panel hits them. You can read more about the dangers of road debris in our recent article about Land Rover’s fly-away spoiler recall.

The repair

Mercedes-Benz dealers will replace the front roof panel with a new one, using the correct process and chemicals to adhere it to the car. Owners who already paid to have their roof panels re-attached may be eligible for reimbursement. More information about when and how to seek repairs will be sent out to owners in the week of May 14.

Is your vehicle part of this recall?

Over 15,000 vehicles are included in this Mercedes Benz recall. To see if your car is one of them, use MotorSafety’s free vehicle lookup tool.

Rebecca RandMercedes-Benz recalls cars for fly-away sunroofs
Mercedes GLE-class SUVs recalled for faulty seat belt design

Mercedes GLE-class SUVs recalled for faulty seat belt design

December 7, 2020 Ken Boyd

Pleasanton, CA – December 4, 2020 – Daimler AG (OTCMKTS:DDAIF) has recalled 55,326 Mercedes vehicles, due to an issue with the middle seat belt buckle. The seat belt buckle may be pushed down below the seat cushion if the buckle is fastened using only one hand. A passenger who cannot access a seatbelt and rides unrestrained is at a greater risk of injury. This Mercedes-Benz recall includes:

  • 2021 Mercedes-AMG GLE53 SUVs
  • 2021 Mercedes-AMG GLE63 SUVs
  • 2020 Mercedes- Benz GLE580 SUVs
  • 2020 – 2021  Mercedes-Benz GLE350 SUVs
  • 2020 – 2021  Mercedes-Benz GLE450 SUVs

Recall summary  

The middle seat in the second row is designed with a double-buckle configuration. The design of the seat belt buckle and the seat cushion may cause the buckle to be pushed down into a gap below the seat cushion. This issue may occur when the seat belt is buckled with one hand or is otherwise pushed firmly down. The driver will not be notified the seat belt is unavailable to  the middle-seat occupant.

In 2019, nine owners brought vehicles to Mercedes dealers to remove the seat belt buckle from underneath the seat cushion. In that same year, the manufacturer conducted a recall for 20 different 2018-2019 models. In that case, the cars’ software failed to recognize that the seat belts were latched, leading to a potential malfunction of other systems.

Risks 

If an occupant is not properly restrained, the individual has a much higher risk of injury if a crash occurs. Seat belts are a major factor in passenger safety. It is estimated that seat belt use saved nearly 15,000 lives in 2017.

The repair

To fix the issue, dealers will need to inspect the middle seat belt and “additionally secure” it in place, so that it can no longer be pushed below the seat cushion. The repair is free of charge.  Mercedes expects the recall to begin December 29.

Is your vehicle part of this recall?

Over 55,000 vehicles are included in this Mercedes recall. To see if your car is one of them, use MotorSafety’s free vehicle lookup tool.

Ken BoydMercedes GLE-class SUVs recalled for faulty seat belt design
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