Chevrolet | MotorSafety.org

NHTSA closes General Motors investigation over difficult steering

June 11, 2022 Bojan Popic GM Recalls

Washington, D.C. – June 11, 2022 – The U.S. government’s auto safety regulator has closed an investigation into General Motors (NYSE:GM) over loss of power steering assist, which could increase steering effort and result in a crash.

The investigation covered a total of 617,166 vehicles, including the following

2010-2012 Chevrolet Equinox
2010-2012 GMC Terrain

Investigation summary

The regulator, the National Highway Traffic Safety Administration (NHTSA), opened an investigation back in January 2020, following complaints regarding an intermittent lack of power steering support.

However, the lengthy investigation has found out that this would only happen on rare occasions and under unique circumstances. In effect, the vehicle needs to travel in a straight line for at least half an hour, with the driver not turning the steering wheel. Even then, the power steering will regain its function after a brief moment.

With that in mind, and the fact there were no reported accidents or injuries caused by this issue, the regulator did not identify the issue as a “safety defect” and closed the inquiry.

Risks

A malfunctioning power steering makes maneuvering more difficult, especially at lower speeds. This increases the risk of a crash and injury.

The repair

The factory power steering gear on these vehicles suffered from poor lubrication, which made steering more difficult. General Motors previously addressed this issue in November 2014, as a part of its Special Coverage repair. During it, dealers have replaced the power steering hardware on affected vehicles with updated components and reprogrammed the “steering gear control module.”

The remedy “appears to be sufficient” to resolve the safety issue, according to NHTSA.

Other General Motors recalls

In April, the manufacturer recalled GMC Terrain and Chevrolet Equinox cars because of defective windshield wipers, as reported.

There was a GM SUV recall in August of last year because of the loss of power steering assist, as reported.

Could your vehicle be a part of a recall?

This investigation is closed, without any further action being required. However, if GM steering issues led to a recall, it would have affected more than 600,000 vehicles.

Your vehicle could still be part of a different recall. To do a Chevrolet or GMC recall check, use MotorSafety’s free vehicle lookup tool.

General Motors recalls vehicles with defective windshield wipers

April 5, 2022 Senamile Nkosi Chevrolet Recalls, GM Recalls, GMC Recalls

Warren, MI – April 5, 2022 – General Motors (NYSE:GM) is recalling 681,509 vehicles with defective windshield wipers. This increases the risk of a crash.

The recall includes the following SUVs:

2014 – 2015 Chevrolet Equinox
2014 – 2015 GMC Terrain

Recall summary

The operation of the wipers is controlled by the windshield wipers’ module. In this recall, the ball joints – which are important for the movement of the various parts – in the module may rust and separate from their sockets due to what appears to be faulty design.

This means that when the windshield wipers may fail to perform obstructing the driver’s view.

Recall risks

The defect increase s the risk of a crash or injury to the driver, passengers and other motorists.

Other recent GM recalls

Last month, there was a GMC Terrain recall that involved the 2010-2017 model-years due to blinding headlights, as reported.

In September 2021, there was a Chevrolet Equinox recall due to the risk of loss of vehicle control because of faulty tires. The recall also included GMC Terrain SUVs, as reported.

In August 2021, there was a Chevrolet recall. The recall – that encompassed Chevrolet Silverado and GMC Sierra vehicles – was necessitated by faulty airbags whose inflators may rupture at any point even when there is no crash.

Repair

To resolve the issue, dealers will replace the front windshield wiper module free of charge. Owners who have already paid for the repairs out of pocket will be reimbursed. Letters with more information will be sent to the drivers starting May 2, 2022.

Is your vehicle part of this recall?

Over 680,000 Chevrolet and GMC vehicles are included in this recall. To do a GM recall check, please, use MotorSafety’s free vehicle lookup tool.

NHTSA closes investigation into Chevy Bolt’s fire issues

February 20, 2022 Bojan Popic Chevrolet Recalls

Washington, D.C. – February 20, 2022 – The U.S. government closed its investigation into fires among 2017-2020 Chevrolet Bolt EV vehicles. The manufacturer of the vehicles, General Motors (NYSE:GM), has already recalled all of the affected vehicles, as well as 2021-2022 model-years.

Investigation conclusion

General Motors conducted three recalls to address the reports of fires. Because of this, the regulator concluded in February 2022 that there was no need for additional recalls and closed the investigations.

The first recall

After receiving two complaints from owners and several field reports, the government auto safety regulator, the National Highway Traffic Safety Administration (NHTSA) initiated the investigation in October 2020. According to these complaints, a fire would develop inside the passenger cabin, underneath the seats, when the vehicle was parked.

GM was also aware of the incidents and started investigating to discover what was causing them. Based on initial findings, GM concluded fires were caused by an overheating high-voltage battery, which is located under the seat. The fires would happen when the vehicles were charged to “full or nearly full capacity.”

The manufacturer initially addressed the problem by recalling over 50,000 of the 2017-2019 model-years in November 2020 and reprogramming in a way so its high-voltage battery would only charge up to 90% of its capacity. Later on in the recall, dealers ran diagnostics tests on the batteries to see if they needed replacing.

Subsequent recalls

As this recall was underway, both General Motors and LG, the battery producer, analyzed the data that dealers collected with the tests. They concluded that the repair offered under the last recall was insufficient and that more batteries needed to be replaced.

That prompted GM to recall all the cars included in the previous recall, as well as additional 2017-2019 model-years in July 2021.

By further analyzing the field data that was coming in from the dealers during the second recall, it eventually became apparent that there were more defective batteries.

As a result, General Motors finally recalled all of 2019-2022 Chevrolet Bolt EV and EUV vehicles to replace their high voltage batteries.

Other Chevrolet recalls

Apart from these Chevy Bolt fire issues mentioned in the summary, there were no other recent Chevy Bolt recalls. Still, other manufacturers have also faced issues with fires caused by high-voltage batteries. One such example is BMW, which had to recall some of its hybrid vehicles back in September 2020 over a similar problem.

Is your vehicle part of a recall?

This Chevy Bolt battery ire investigation did not result in any new recalls, but your car may need repairs for a different issue. To do a Chevrolet recall check and see if your vehicle is due for any of them, use MotorSafety’s free vehicle lookup tool.

General Motors under investigation for airbag failures

April 19, 2021 Rebecca Rand Cadillac Recalls, Chevrolet Recalls, GM Recalls, GMC Recalls

Washington, D.C. – April 19, 2021 – The U.S. government’s highway safety regulator is investigating General Motors (NYSE:GM) over reports of an airbag malfunction. The investigation cites 15 complaints and covers the following vehicles:

2020 – 2021 Cadillac CT4
2020 – 2021 Cadillac CT5
2020 – 2021 Cadillac Escalade
2020 – 2021 Cadillac Escalade ESV
2020 – 2021 Cadillac XT5
2020 – 2021 Chevrolet Silverado 1500
2020 – 2021 Chevrolet Silverado 2500
2020 – 2021 Chevrolet Silverado 3500
2020-2021 Chevrolet Suburban
2020 – 2021 Chevrolet Tahoe
2020 – 2021 GMC Sierra 1500
2020 – 2021 GMC Sierra 2500
2020 – 2021 GMC Sierra 3500
2020 – 2021 GMC Yukon
2020 – 2021 GMC Yukon XL
2020 GMC Sierra Denali
2021 Chevrolet Suburban 1500
2020 Chevrolet Silverado 4500HD
2020 Chevrolet Silverado 5500HD
2020 Chevrolet Silverado 6500HD

Complaints

Of the 15 complaints, consumers submitted to the regulator, the National Highway Traffic Safety Administration (NHTSA), six mention serious crashes where the airbags failed to deploy, while eight highlight injuries that occurred in connection with the problem.

One complaint from Dayton, Ohio graphically describes the consequences when one driver’s airbag failed to deploy in an accident, resulting in a serious head injury. During the accident, “something hit [the driver’s] face while the “steering wheel airbag” failed to deploy. The driver remembers crawling out of their overturned Cadillac Escalade and being taken to the hospital. Upon being discharged, the person experienced “loss of taste and smell” except for the “smell of brain matter” from “fluid” dripping down their nasal cavity.

Other complaints describe the airbags failing to deploy despite the driver hitting several trees.

Cause of the problem

The administration’s investigation points to a bulletin GM posted for dealers and repair shops in March, addressing problems with the airbag warning light. The bulletin blames the problem on “rust particles in the connection terminal interface of the driver airbag inflator.”

However, according to a statement obtained by the Associated Press (AP), GM said it was unaware of any airbags failing to deploy due to this problem, adding that its own analysis of the issue found that airbags would still deploy in a crash even if the malfunction light was on.

Warning signs

Some of the complaints describe the airbag and “service safety restraint system” warning lights coming on as often as “every two to three minutes when driving.”

Other GM airbag recalls

GM has recently recalled close to 6 million cars because of potentially lethal Takata airbags that may rupture when deployed. Separately, in April NHTSA launched another investigation after multiple car manufacturers – including GM – recalled airbags that were improperly folded during the installation process and could fail to deploy. The airbags were manufactured by Joyson, a successor of Takata.

It is not clear who produced the GM airbags at the center of the current investigation.

Is your vehicle part of this recall?

Over 749,000 vehicles could be recalled as a result of NHTSA’s investigation. To do a GM recall check, bookmark MotorSafety’s free vehicle lookup tool and come back to the site when more details become available.

General Motors recalls over 33,000 cars over risk of flat tires

March 11, 2021 Rebecca Rand Buick Recalls, Cadillac Recalls, Chevrolet Recalls, GM Recalls, GMC Recalls

Warren, MI – March 11, 2021 – General Motors (NYSE:GM) has recalled 33,838 vehicles whose tires may rupture out on the road. The recall includes the following models:

2020 Buick Enclave
2020 Cadillac Escalade
2020 Cadillac Escalade ESV
2020 Cadillac XT4
2020 Cadillac XT5
2019-2020 Chevrolet Blazer
2018-2021 Chevrolet Express
2019-2020 Chevrolet Silverado 1500
2020 Chevrolet Suburban
2020 Chevrolet Tahoe
2020 Chevrolet Traverse
2019-2020 GMC Acadia
2018-2021 GMC Savana
2019-2020 GMC Sierra 1500
2020 GMC Yukon
2020 GMC Yukon XL

Recall summary

Before being placed in service, tires are “cured,” or given final shape, using a mold and a rubber “bladder.” The tires in question were accidentally cured for longer than necessary, making them prone to rupture and failure.

While the tires are being recalled by GM, they are part of a larger problem with Continental brand tires. This recall expands an earlier GM recall in November 2020 and includes more models that may be equipped with defective tires.

In its turn, Mercedes-Benz has also just announced that it would inspect over 2,500 cars due to the same issue. To read about warning signs that may indicate that the tires are defective, please see the recent article we wrote about that recall.

Risks

The defective tires may suddenly go flat. Additionally, the outer tread – which is the part that touches the road – could separate from the rest of the tire. Both conditions could cause the driver to lose control of the car and crash.

The repair

GM dealers will inspect and, if necessary, replace vehicles’ tires for free. Notifications with more information will be sent to owners around April 12.

Recent Chevrolet recalls, GMC recalls

GM recalled nearly 6 million vehicles equipped with potentially dangerous Takata airbags in February. The airbags’ inflators may break apart after a crash and kill or injure the occupants of the car with sharp metal fragments.

The recall spanned several GM brands, including Chevrolet and GMC.

Is your vehicle part of this recall?

Over 33,000 vehicles are included in this GM recall. To see if your [type of vehicle] is one of them, use MotorSafety’s free vehicle lookup tool.

General Motors begins government-ordered Takata airbag recall

February 15, 2021 Rebecca Rand Cadillac Recalls, Chevrolet Recalls, GM Recalls, GMC Recalls, Takata Airbag Recalls

December 2, 2021 UPDATE – General Motors (NYSE:GM) has remedied 248,214 models including the 2014 Chevy Silverado 2500. No vehicles have been deemed unreachable but 1,373 vehicles have been removed from the recall of the GM Takata Airbag Recall.

Warren, MI – February 15, 2021 – General Motors (NYSE:GM) has begun a series of recalls of nearly 6 million vehicles built with potentially dangerous Takata airbags. This particular recall covers 1,778,128 vehicles, and includes the following models:

2007-2014 Cadillac Escalade
2007-2014 Cadillac Escalade ESV
2007-2013 Cadillac Escalade EXT
2007-2013 Chevrolet Avalanche
2007-2013 Chevrolet Silverado 1500
2009-2014 Chevrolet Silverado 2500
2009-2014 Chevrolet Silverado 3500
2007-2014 Chevrolet Suburban
2007-2014 Chevrolet Tahoe
2007-2013 GMC Sierra 1500
2009-2014 GMC Sierra 2500
2009-2014 GMC Sierra 3500
2007-2014 GMC Yukon
2007-2014 GMC Yukon XL

Recall summary

The recalled vehicles were built with Takata airbag inflators that, due to damage from moisture, may explode when the airbags are deployed. If the inflator explodes, its metal casing can fragment into shrapnel that could fly into drivers’ and passengers’ bodies, possibly maiming or killing them. This December article explains in more depth why the U.S. government ordered General Motors to recall these vehicles.

Repair

Recalled GM vehicles are divided into five priority groups, labeled priority group 6 through priority group 10. Owners of the vehicles in group 6 – whose cars are older and were sold or registered in the hottest parts of the country – will be notified by mail when repair is available in early March. Consumers in groups 7-10 – that are considered lower risk – will be advised of the recall in late February, but it is not clear when the repair will be available.

However, consumers in both categories may be able to receive a repair earlier by contacting their dealer.

Use MotorSafety’s free vehicle recall lookup tool to see if your car is affected and to connect with an authorized dealership.

All repairs will be free of charge.

Risks

Exploding inflators pose a significant danger to vehicle occupants. The National Highway Traffic Safety Administration (NHTSA) has confirmed that Takata inflators have killed at least 18 people in the U.S. and at least nine more abroad.

You can find some broad recommendations for owners of affected cars – including a list of cars that should NOT be driven – in this article detailing the background of this GM recall.

Other GM airbag inflator recalls

In December, GM recalled Chevy Silverado 1500, 2500 and 3500 trucks, as well as GMC Sierra 2500, 1500 and 3500 pickups whose roof airbag inflators could shoot off an end cap, potentially injuring occupants or distracting them.

Is your vehicle part of this recall?

Over 1.7 million vehicles were originally included in this Takata / GM airbag recall. As of April 9, 2021, – the last date information was available – 104,212 airbags had been replaced. To see if your car still needs to be repaired, use MotorSafety’s free vehicle recall lookup tool.

Note: July 17, 2021

We have noticed a large number of readers are interested in this recall. For that reason, we have updated the number of cars that have been replaced to reflect the most up-to-date information.

General Motors recalls Buick and Chevy cars for suspension problem

January 29, 2021 Rebecca Rand GM Recalls, GMC Recalls

Warren, MI – January 29, 2021 – General Motors (NYSE:GM) has recalled 213,128 mid-size cars because parts of the suspension called the toe links may break. The recall includes the following cars:

2012 – 2013 Buick Regal
2013 Chevrolet Malibu
2010 – 2013 Buick Lacrosse

Recall summary

The recall concerns the toe links at the rear underside of the car, which hold the rear wheels straight. The toe links are coated to protect them from road debris and corrosion, but the supplier applied too much coating, paradoxically making the protective layer more likely to chip off.

GM has issued the recall in specific states in the “Salt Belt,” where salt is used to de-ice roads in the winter. Without their protective coating, salt can corrode the metal toe links and cause them to break.

The recall will include models that were sold or ever registered in the following states: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin.

Risks

A car with a broken toe link becomes very hard to control and could end up crashing.

Other GM recalls

In December, GM also recalled a host of GMC Sierra 2500, as well Sierra 1500 and 3500 trucks, among others. That GMC Sierra recall was related to the airbag end cap detaching during a crash and potentially hurting the car occupants.

The repair

GM dealers will replace the rear suspension toe links and adjuster fasteners for free. This repair is not yet available. GM is still working on getting enough parts and will offer more details when it starts notifying owners on March 15.

Is your vehicle part of this recall?

Over 200,000 vehicles are part of this GM recall. To see if your car is one of them, use MotorSafety’s free vehicle lookup tool.

General Motors continues recall of heavy duty pickups with faulty seat belts

January 5, 2021 Rebecca Rand GM Recalls, GMC Recalls

Warren, MI – January 5, 2021 – General Motors (NYSE:GM) is continuing a recall of 38,048 heavy-duty trucks that were built with the driver- and front passenger-side seat belt parts meant for other cars. The recall includes the following pickup trucks:

2017-2018 Chevrolet Silverado 2500 and 3500
2017-2018 GMC Sierra 2500 and 3500

The name of the affected component is Retractor ASM-F/Seat Belt with part numbers 84253641, 84253686, 84234013 and 84234008.

Recall summary

The recall concerns the seat belt torsion bars, which help the seat belt hold a passenger during a crash and protect him or her from an upper body injury. The bars a supplier of General Motors (GM) installed in these vehicle models in the seat belt retractors were the wrong size and had not gone through crash testing. These bars are typically used in “other full-size trucks,” according to GM.

Continuation of the 2017 recall

This is a continuation of a recall that was originally announced in September 2017. A month after starting the original recall GM petitioned the auto industry regulator – the National Highway Traffic Safety Administration (NHTSA) – to be released from going through with the recall, based on the belief that the different seat belt part would be “inconsequential” to safety.

The regulator disagreed and denied GM’s petition in November 2020. Between fall of 2017 and spring of 2019, the automaker recalled and fixed over 10,000 cars.

Other Chevy Silverado recalls

A different model year of Chevy Silverado 2500 is subject to a recent recall launched on the back of faulty airbag end caps that may fly off and injure or distract the car occupants. 2020-2021 Silverado 2500 and 3500, as well as GMC Sierra 2500 and 3500 trucks, are involved in another seat belt recall, also as reported. The seat belts on these cars may similarly fail to protect the driver and passengers due to being loose.

Risks

A seat belt meant for another car may not work as expected. This can lead to an injury or death for the car’s driver and passengers.

Read more about seat belt safety in this Chrysler seat belt recall article.

The repair

GM will replace the seat belt retractor with one with the correct size torsion bar, free of charge. GM began notifying owners on December 28, but the repair will not be available until after March 17.

Is your vehicle part of this recall?

Over 38,000 vehicles are part of this GM recall. To see if your car is one of them, use MotorSafety’s free vehicle lookup tool.

General Motors vehicles recalled for seat belt issue

December 31, 2020 Ken Boyd Chevrolet Recalls, GM Recalls, GMC Recalls

Warren, MI – December 31, 2020 – General Motors (NYSE:GM) has recalled 624,216 vehicles due to a seat belt issue in the front-row center seat. The seat belt may not properly secure the occupant in the seat, increasing the risk of injury in a crash.

The recall includes:

2019-2021 Chevrolet Silverado 1500 trucks
2019-2021 GMC Sierra 1500 trucks
2021 Chevrolet Suburban SUVs
2021 Chevrolet Tahoe SUVs
2021 GMC Yukon XL SUVs
2020-2021 Chevrolet Silverado 2500 trucks
2020-2021 Chevrolet Silverado 3500 trucks
2020-2021 GMC Sierra 2500 trucks
2020-2021 GMC Sierra 3500 trucks

Recall summary

Seat belt brackets are designed to secure the seat belt to the seat frame. In recalled vehicles, the supplier of the front-row center seat failed to attach the brackets to the frame of the seat correctly.

As a result, the seat belt may be “loose or detached from the seat frame.” Passengers may also hear a rattling sound emanating from the seat.

The issue was first caught by the manufacturer in August 2020. There are no injuries associated with this recall.

Other GM recalls

December saw a GMC Sierra and Chevy Silverado recall due to an issue with roof-rail airbags, as well as a massive, six-million car recall due to faulty Takata airbags’ inflators that are prone to hurling “sharp metal fragments” into the car occupants in a crash. The latter includes Chevrolet Suburban and Tahoe SUVs. However, the trucks involved in both recalls are older models and not the same ones that are being recalled this time around.

Risks

According to the Centers for Disease Control and Prevention (CDC), “Motor vehicle crashes are a leading cause of death among those aged 1-54 in the U.S.” Seat belts can sharply reduce the risk of death or injury in a crash but they must be able to secure each occupant in the vehicle. If not, the passenger or the driver may be injured inside the vehicle or thrown from the vehicle during a crash.

The repair

To fix the issue, dealers must inspect the seat belt bracket attachments on both sides of the front-row center seat and will reassemble them as necessary. The repair will be free of charge. General Motors expects to begin the recall on February 1, 2021.

Is your vehicle part of this recall?

Over 624,000 vehicles are included in this General Motors recall. To see if your car is one of them, use MotorSafety’s free vehicle lookup tool.

General Motors vehicles recalled for potential fuel leaks

December 9, 2020 Ken Boyd Buick Recalls, Cadillac Recalls, Chevrolet Recalls, GM Recalls, GMC Recalls

Warren, MI– December 10, 2020 – General Motors (NYSE:GM) has recalled 194,105 vehicles due to missing bolts on the start-stop accumulator end cap. The missing bolts may result in a transmission oil leak, a loss of vehicle power or an engine fire. This General Motors (GM) recall includes:

2018-2019 Chevrolet Cruze sedans
2018-2019 Buick LaCrosse sedans
2018-2020 Chevrolet Equinox SUVs
2018-2020 Chevrolet Traverse SUVs
2018-2020 GMC Terrain SUVs
2018 Chevrolet Malibu sedans
2019-2020 Buick Encore SUVs
2019-2020 Buick Enclave SUVs
2019-2020 Cadillac XT4 SUVs
2019-2020 Chevrolet Blazer SUVs
2019-2020 GMC Acadia SUVs
2020 Cadillac XT6 sedans

Recall summary

Your vehicle’s transmission is designed to transfer engine power to the driveshaft. The start-stop accumulator shuts down the engine when it is not in use to achieve better fuel economy and cut down on emissions.

Each start-stop transmission accumulator is attached using four bolts. In the case of the recalled vehicles, due to a supplier software error, two of the required bolts are missing.

Risks

Missing bolts can create a number of issues:

Transmission oil leak: A leak may damage other engine parts, and driving the vehicle without the proper amount of oil or transmission fluid may damage the engine.
Loss of vehicle power: A loss of power may prevent the driver from accelerating into a busy road or onto a highway, increasing the risk of an accident. A power loss may also reduce the driver’s ability to speed up to avoid an accident. Finally, the vehicle may slow down on its own until it comes to a complete stop, increasing the risk of being struck by another vehicle coming up from behind.
Increased risk of fire: A fire can injure the vehicle occupants, or cause the driver to lose control and cause an accident. This article explains what you should do if you believe your vehicle is on fire.

The repair

To fix the issue, dealers will need to check the start-stop accumulator end cap and determine if any bolts are missing. If they are, the dealer will replace the end cap at no cost to the owner. GM expects the recall to begin on December 14, 2020.

Is your vehicle part of this recall?

This GM oil leak recall includes over 194,000 vehicles. To see if your car is one of them, use MotorSafety’s free vehicle lookup tool.

Investigation summary

Risks

The repair

Other General Motors recalls

Could your vehicle be a part of a recall?

Recall summary

Recall risks

Other recent GM recalls

Repair

Is your vehicle part of this recall?

Investigation conclusion

The first recall

Subsequent recalls

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Complaints

Cause of the problem

Warning signs

Other GM airbag recalls

Is your vehicle part of this recall?

Recall summary

Risks

The repair

Recent Chevrolet recalls, GMC recalls

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Recall summary

Repair

Risks

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Risks

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The repair

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Recall summary

Continuation of the 2017 recall

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The repair

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Recall summary

Other GM recalls

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The repair

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Recall summary

Risks

The repair

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