Porsche recalls SUVs with defective fuel pumps [Video]

Hello, and welcome to another vehicle recall update.

Porsche Cars North America has recalled more than fifty thousand vehicles believed to be equipped with cracked fuel pump filter flanges. The campaign affects 2003 to 2006 Porsche Cayenne sport utility vehicles.

Affected vehicles are likely to contain flanges with hairline fractures that may release small amounts of fuel and therefore increase the risk of engine fires. This poses a serious risk to owners.

Porsche has directed dealers to replace the cracked flanges free of charge, a process that should take roughly one-and-a-half hours. The car company has not yet released a timetable for owner notification.

Stay tuned for more vehicle recall breaking news.

adminPorsche recalls SUVs with defective fuel pumps [Video]

Chrysler recalls vehicles with defective break booster shields

Auburn Hills, Mich. – Oct. 5, 2017 – Fiat Chrysler Automobiles has recalled more than 646,000 vehicles potentially equipped with improperly installed brake booster shields, according to documentation filed with the National Highway Transportation Safety Administration. The campaign affects 2011-2014 Dodge Durango and Jeep Grand Cherokee sport utility vehicles with production dates ranging from Jan. 5, 2010 to Sept. 8, 2013. FCA estimates that roughly 41 percent of the models referenced in the recall actually contain the defective parts.

The Defect

Affected vehicles may include incorrectly installed brake booster shields that do not effectively divert water away from the critical drivetrain features they are intended to protect. This increases the likelihood of brake booster corrosion and could lead to freezing in particularly cold environments. Both of these phenomena are capable of reducing vehicle stopping power, which poses a serious risk to occupants. FCA has not received reports connecting the defective fixtures to any injuries. However, the automaker has received one report correlating the defect to an accident.

Drivers encountering braking issues stemming from ineffective brake booster shields will see their dash warning lights illuminate and experience abnormal resistance when compressing the brake pedal. In some cases, the anti-lock brake system may activate.

Timeline of Events

On Jan. 18, 2017, the FCA Vehicle Safety and Regulatory Compliance group launched an internal investigation into field reports detailing customer complaints surrounding brake booster shield assemblies installed as part of an earlier recall, according to NHTSA documents. In February, engineers began evaluating approximately 20 brake boosters returned for further inspection. Between Feb. 23 and March 14, the third-party parts supplier responsible for fabricating the fixtures performed its own tests. On March 14, the NHTSA’s Vehicle Research and Test Center performed an independent evaluation and found that the returned brake boosters passed vacuum tests but failed to do so when brake assist was activated. The agency sent the results of this trial to FCA approximately seven days later.

FCA collaborated with the NHTSA and its supplier to conduct numerous other brake booster tests throughout April, May, June and early July. On July 6, NHTSA officials performed a road test with a vehicle equipped with returned brake boosters. The testers also adjusted brake leak rates to simulate different levels of corrosion. The vehicle used in the trial exceeded Federal Motor Vehicle Safety Standard requirements. However, during a post-run physical evaluation, the NHTSA officials noticed that brake booster water shields had been installed incorrectly. Five days later, the agency contacted FCA and requested that it examine all of the returned parts to determine the frequency of these incorrectly installed features. The NHTSA also asked the car company to conduct an accompanying field investigation.

On July 18, FCA reported that 12 of the remaining returned brake boosters in its possession included incorrectly installed water shields. It also found that of the 117 vehicles used in its field study, 41 percent had these parts. On July 27, FCA conducted an additional test which involved incorrectly installing brake booster water shields on a production vehicle, spraying it with water and letting it sit in an enclosed chamber with a temperature of -20 degrees Fahrenheit for 24 hours. During a post-spray drive, the vehicle displayed reduced pedal functionality, requiring 22 to 24 pounds-per-square-foot of power to depress. This reading was well outside of the FMVSS-approved range of 4-16 psf.

FCA reported the results of the cold-chamber test to the FCA Aug. 8 and three days later assembled an internal committee to discuss further evaluations. The automaker performed another cold-chamber trial Aug. 23 and saw results similar to those collected during the first test. It conducted another evaluation three days later and again saw similarly problematic results. The pedals in the vehicle used in the trial required 22 to 28 psf of compression power. FCA reviewed these and other test results over the course of late August and early September.

On Sept. 11, the FCA Vehicle Regulations Committee determined that the defect posed a serious safety hazard to owners and issued a voluntary safety recall.

The Solution

FCA will direct dealers to re-install the brake booster water shields in affected vehicles free of charge, according to a recall acknowledgement document. The car company plans to notify dealers and owners Nov. 7. Owners in need of more immediate assistance can reach out the Chrysler customer service personnel at (800) 853-1403. Callers should use the internal recall identification code T59. Owners can also contact the NHTSA via the agency’s 24-hour Vehicle Safety Hotline at (888) 327-4236.

Recall MastersChrysler recalls vehicles with defective break booster shields

Volkswagen issues recall over defective fuel filter flange

Auburn Hills, Mich. – Oct. 5, 2017 – The Volkswagen Group of America has recalled more than 73,00 vehicles possibly equipped with defective fuel filter flanges, according to documentation filed with the National Highway Transportation Safety Administration. The recall affects 2004-2007 Volkswagen Touareg sport utility vehicles with production dates ranging from Feb. 18, 2003 to Nov. 30, 2006. Volkswagen estimates that just 3 percent of the models referenced in the recall contain the defective parts.

The Defect

Affected vehicles may include fuel filter flanges prone to oxidization-caused cracking. This is a product of both naturally-occurring moisture and gasoline, which can degrade fuel filter components over time. Cracked fuel filter flanges in these vehicles could leak fuel, creating a fire risk in the event that it comes into contact with an ignition source. This poses a serious threat to occupants. However, Volkswagen has yet to receive field reports connecting the defective feature to any accidents or injuries.

Timeline of Events

In February 2017, the NHTSA forwarded a number of vehicle owner queries mentioning fuel leakage issues to Volkswagen. These reports referenced similar problems documented in an October 2016 recall involving defective fuel filter flanges installed on various Audi SUV models, which the German automaker manufacturers, according to the NHTSA. Volkswagen conducted an internal data review and found that a significant number of drivers had submitted complaints mentioning fuel leakage via in-house channels.

In June, Volkswagen and Porsche, which employ the same fuel filter flanges, launched concurrent 90-day field investigations to determine whether the fuel pump model they both used – a four-bar assembly from Continental Automotive in Germany – was to blame. Volkswagen collected and reviewed 100 parts as part of this study. On Sept. 13, quality assurance and safety personnel looked over the results and determined that a voluntary recall was necessary.

The automaker notified dealers of the impending action Sept. 29.

The Solution

Volkswagen has directed dealers to inspect and replace the fuel filter flanges in affected models free of charge, according to a recall acknowledgement document. The car company intends to notify owners via first-class mail Nov. 19. Those in need of more immediate assistance can contact Volkswagen customer service at (800) 893-5298. Callers should use the internal recall identification code 20Ai. Owners can also connect directly with the NHTSA via its Vehicle Safety Hotline at (888) 327-4236.

Recall MastersVolkswagen issues recall over defective fuel filter flange

Ford recalls trucks with defective roof structures

Dearborn, Mich. – Oct. 4, 2017 – Ford Motor Company has recalled more then three dozen trucks believed to be equipped with defective roof features, according to a company press release. The campaign affects 2018 Ford F-150 Raptor SuperCab pickups constructed without moonroofs with production dates ranging from June 8, 2017 to Aug. 21, 2017. Approximately 39 of the recalled vehicles originated from dealerships in the U.S., while three came from Canadian showrooms.

The Defect

The models referenced in the action could contain structural roof braces with missing rivets. This compromises the structural integrity of the vehicles and creates a significant safety hazard for owners, especially those involved in rollovers. That said, Ford has yet to receive reports connecting the defective features to any accidents or injuries.

Timeline of Events

The car company has not released details into the internal investigation that uncovered the defect. However, Ford did reveal that the affected vehicles originated from the assembly plant in Dearborn.

The Solution

Ford has directed dealers to replace the roof rivets in the recalled trucks, free of charge. Owners should expect to receive confirmation via first-class mail. Those in need of immediate assistance can contact Ford customer service personnel at (800) 392-3673. Callers should use the internal recall identification code 17S29. Owners can also contact the National Highway Transportation Safety Administration through the agency’s 24-hour Vehicle Safety Hotline at (888) 327-4236.

Recall MastersFord recalls trucks with defective roof structures

Ford recalls trucks with damaged seat racks

Dearborn, Mich. – Oct. 4, 2017 – Ford Motor Company has recalled more than 620 pickup trucks possibly containing seat racks with defective welds, according to a company press release. The campaign affects multiple models, including:

  • 2017 Ford F-150 pickups produced at the Dearborn Assembly Plant Nov. 2-3, 2016.
  • 2017 Ford F-150 pickups produced at the Kansas City Assembly Plant in Kansas City, Missouri Nov. 4-7, 2016.
  • 2017 Ford Super Duty pickups produced at the Kentucky Assembly Plant in Louisville, Kentucky between Nov. 2, 2016 and June 4, 2017.
  • 2017 Ford Super Duty pickups produced at the Ohio Assembly Plant in Avon Lake, Ohio Nov. 7-21, 2016.

Approximately 504 of the vehicles originated from American dealerships while 57 came from those in Canada and 63 from those in Mexico.

The Defect

The trucks referenced in the recall could come equipped with seat rack assemblies with welds that have not sufficiently penetrated between the seatbelt anchor and seat cushion frame. This poses a serious safety hazard to owners, as the seats in these vehicles may not effectively restrain occupants during collisions. However, Ford has not yet received reports connecting the defective features to any accidents or injuries.

Timeline of Events

The automaker has not released details into the internal investigation that revealed the defect.

The Solution

Ford has directed dealers to replace the manual front passenger seat tracks in affected vehicles, free of charge. Owners should expect to receive notification of the recall action via first-class mail. Those in need of more immediate assistance can contact Ford customer service personnel at (800) 392-3673. Callers should use the internal recall identification code 17C17. Owners can also contact the National Highway Transportation Safety Administration directly via the agency’s 24-hour Vehicle Safety Hotline at (888() 327-4236.

Recall MastersFord recalls trucks with damaged seat racks

Ford recalls vehicles with loose tie rod nuts

Dearborn, Mich. – Oct. 3, 2017 – Ford Motor Company has recalled nearly 80 pickups believed to be equipped with loose castellated tie rod nuts and cotter pins, according to an organizational press release. The campaign affects 2015 Ford F-650 and F-750 pickups with production dates ranging from March 4, 2015 to April 27, 2015. All vehicles involved in the recall originated from American dealerships.

The Defect

The trucks referenced in the action could include front tie rods with castellated nuts and cotter pins that were not properly torqued to specification. These fixtures could cause the tie rod to loosen and disconnect from the steer axle, stalling the steering system. This poses a serious threat to occupants, as drivers may lose the ability to control their passenger-side wheels while traveling at low speeds, increasing the likelihood of accidents. However, Ford has yet to receive field reports that connect the defective features to any collisions or injuries.

Timeline of Events

The automaker has not released details into the internal investigation that uncovered the defect.

The Solution

Ford has directed dealers to inspect the castellated tie rod nuts and cotter pins in affected vehicles and tighten them, if necessary, free of charge. Owners should expect to receive notification of the recall via first-class mail. Those in need of immediate assistance can contact Ford customer service representatives at (800) 392-3673. Callers should use the internal recall identification code 17S30. Owners can also connect with the National Highway Transportation Safety Administration through its 24-hour Vehicle Safety Hotline at (888) 327-4236.

Recall MastersFord recalls vehicles with loose tie rod nuts

Nissan recalls vehicles with incompatible air bags

Franklin, Tenn. – Oct. 2, 2017 – Nissan North America has recalled more than 800 vehicles believed to be equipped with defective driver-side air bag assemblies, according to documentation filed with the National Highway Transportation Safety Administration. The campaign affects 2017 Infiniti Q50 and Q50 Hybrid sport utility vehicles with production dates ranging from Dec. 22, 2016 to Jan. 19, 2017. The car company suspects 1 percent of the models referenced in the recall actually contain the defective feature.

The Defect

The vehicles named in this campaign could include driver-side air bag assemblies with insufficiently welded initiator collars and closure plates. This could cause cracks to form during deployment and allow gas to leave the initiator housing. Consequently, air bag assemblies in the recalled vehicles may not deploy properly in the event of a crash, increasing the risk of injury for drivers. However, Nissan has yet to receive reports connecting the defect to any accidents or injuries.

Timeline of Events

In April 2017, parts supplier Nihon Plast contacted Nissan regarding an instance in which an installed air bag assembly failed to deploy properly during a low-temperature test conducted at -40 degrees Fahrenheit. The automaker investigated the test result and found that a crack in the inflator welding had inhibited air bag deployment. Nissan then requested Nihon to quarantine the affected parts to be used in a forthcoming root-cause investigation. In May, Nissan met with Nihon and the Daicel Corporation, which supplied parts for the air bag assembly involved in the failed test. The three parties agreed to conduct a joint investigation. This inquiry revealed that staff at Daicel had not effectively cleaned and inspected weld jigs during the air bag assembly process, resulting in misalignment of closure plates and poor welding.

In June, Nissan requested Daicel to conduct internal tests in an effort to duplicate the defective parts and further understand the mechanisms of the ineffective processes that led to their creation. Daicel agreed and launched this initiative, along with a parts collection program to analyze other previously fabricated fixtures. Both of these efforts concluded in July. Nissan then met with the parts provider to review the results, which included data on inflator weld strength. One month later, the automaker confirmed the root cause of the failed air bag deployment observed during the April trial. Quality assurance personnel then reviewed internal records to identify possibly affected vehicles and launched an internal investigation to study the safety risks associated with the defective air bag assemblies.

On Sept. 7, Nissan confirmed that the defective parts posed a serious threat to owners and issued a voluntary safety recall. The car company notified dealers Sept. 15.

The Solution

Nissan had directed dealers to replace the driver-side air bag inflators in the affected vehicles free of charge, according to a recall acknowledgment document from the NHTSA. The automaker plans to notify owners via first-class mail Oct. 30. Those in need of more immediate assistance can contact Infiniti customer service personnel at (800) 662-6200. Owners can also reach out to the NHTSA directly through the agency’s Vehicle Safety Hotline at (888) 327-4236.

Recall MastersNissan recalls vehicles with incompatible air bags

Toyota recalls vehicles with incorrect air bags [Video]

Hello, and welcome to another vehicle recall update.

Toyota Motor Engineering and Manufacturing has recalled multiple vehicles believed to be equipped with non-compatible air bag assemblies. The campaign affects 2008 to 2016 Toyota Land Cruiser and 2006 to 2013 Lexus L-X sport utility vehicles.

The vehicles referenced in the recall contain non-compatible assemblies that may deploy irregularly in the event of a crash, increasing the risk of injury. The defective safety features were accidentally installed due to an ordering error.

Toyota notified dealers Aug. 31 and directed them to replace the air bags in recalled models, free of charge. The automaker began notifying owners via first-class mail Sept. 25. Stay tuned for more vehicle recall breaking news.

adminToyota recalls vehicles with incorrect air bags [Video]

Chrysler recalls vehicles with non-compliant labeling

 

Auburn Hills, Mich. – Sept. 26, 2017 – Fiat Chrysler Automobiles has recalled more than 22,000 vehicles potentially equipped with noncompliant tire and rim labels, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects 2017-2018 Jeep Cherokee sport utility vehicles with production dates ranging from Feb. 27, 2017 to Aug. 10, 2017. The car company suspects that 100 percent of the vehicles referenced in the recall contain the defective labels.

The Defect

Affected vehicles likely have tire and rim labels that fail to comply with Federal Motor Vehicle Safety Standard 110, which stipulates that all road-worthy models include labeling showing the “size designation and, if applicable, the type designation of rims (not necessarily those on the vehicle) appropriate for the tire appropriate for use on that vehicle, including the tire installed as original equipment on the vehicle by the vehicle manufacturer,” according to the Government Publishing Office. The vehicles named in the recall feature wheels and tires that do not contain the proper information, which may lead to the installation of noncompliant tires or wheels, and therefore increase the likelihood of an accident.

However, FCA has yet to receive field reports linking the defect to any accidents or injuries.

Timeline of Events

On Aug. 10, 2017, the FCA Vehicle Safety and Regulatory Compliance group received an internal report from the Information and Communication Technology division indicating that some 2017-2018 Jeep Cherokee vehicles originating from the Belvidere Assembly Plant in Belvidere, Illinois had rolled off the line with tire and wheel labels meant for passenger cars, rather than multipurpose models. Officials from the FCA VSRC group immediately reached out to the Quality Center Manager at the BVAP facility, who confirmed the existence of the issue and attributed it to a printing error. QA personnel at the plant instituted a yard hold to prevent noncompliant vehicles from departing.

On Aug. 24, after reviewing production logs for the BVAP plant and confirming non-compliance with FMVSS 110, the FCA Vehicle Regulations Committee called for a voluntary safety recall.

The Solution

FCA will direct dealers to replace the certification labels in affected vehicles free of charge. The car manufacturer plans to notify both dealers Oct. 20, according to documents filed with the NHTSA. The company will notify owners via first-class mail on or about that same day. Those in need of more immediate assistance leading up to the official recall date can contact Chrysler customer service personnel at (800) 853-1403. Callers should use the internal recall identification code T53. Owners can also reach out directly to the NHTSA via the agency’s Vehicle Safety Hotline at (888) 327-4236.

adminChrysler recalls vehicles with non-compliant labeling

Mazda recalls sedans with seat frames

 

Washington D.C. – Sept. 26, 2017 – Mazda North American Operations has recalled more than 57,000 vehicles believed to be equipped with defective seat frames, according to documentation filed with the National Highway Transportation Safety Administration. The campaign affects 2015-2016 Mazda6 sedans produced between Nov. 3, 2014 and Dec. 9, 2015. Mazda is uncertain how many of the vehicles actually include the defective features.

The Defect

Affected models are likely to contain front passenger seat frames with high levels of weld spatter. When passengers are present, this excess metal could make contact with the classification wire harnesses installed beneath the seat frames and abrade them over time, leading to short circuiting and the eventual loss of power steering assist and air bags. In the event that power steering assist is lost, multiple warning lights illuminate. Drivers will still be able to maneuver their vehicles to evade other drivers. However, when weld splatter abrades wire harnesses and air bag functionality is inhibited, these safety features will not work should an accident unfold.

That said, Mazda has not received reports connecting the defect to any injuries or accidents.

Timeline of Events

On Dec. 1, 2015, Mazda received a field report from the U.S. market outlining an instance in which all of the dashboard lights illuminated in a Mazda6 sedan. Engineering personnel investigated the report and found that the occupant sensor wiring harness in the car was abraded due to extensive weld spatter on the front passenger seat frame. Approximately eight days later, the Japanese automaker rolled out amended assembly processes that involved installing protective pads beneath the seat frames in Mazda6 models. On February 5, 2016, quality assurance personnel reviewed all information related to the defect and resulting production fix, and determined that a voluntary recall was unnecessary as there was a low frequency of occurrence and drivers could still safely maintain control of their vehicles in the event of complete wire harness abrasion. Mazda continued to monitor the field for more reports.

By Nov. 29, 2016, 13 more field reports materialized, forcing the automaker to reassess its earlier decision. However, by March 3, 2017, few other occurrences cropped up. On July 25, Mazda shared information on the defect and the assembly amendment with the NHTSA during a technical presentation. The agency requested more detailed data, which the automaker submitted to NHTSA officials Aug. 10 during a follow-up meeting. The NHTSA offered additional guidance on the matter Aug. 21. Mazda convened a Quality Audit Committee meeting Aug. 24 and decided to conduct a voluntary safety recall based on this discussion.

The car manufacturer notified dealers Sept. 22.

The Solution

Mazda directed dealers to attach protective pads to front passenger seat frames installed in affected vehicles free of charge, according to a recall acknowledgment document. Service crews are also supposed to inspect wire harnesses and apply insulating tape if they show signs of abrasion. The car company plans to notify owners via first-class mail Sept. 29. Those in need of more immediate assistance can reach out to Mazda customer service at (800) 222-5500. Callers should use the internal recall identification code 1517H. Owners can also connect with the NHTSA through its Vehicle Safety Hotline at (888) 327-4236.

adminMazda recalls sedans with seat frames