Volkswagen Recalls 2018 Audi A3 And RS3 Vehicles For Rear Seat Head Restraint Issue

Laguna Hills, CA – March 27, 2019 – Volkswagen Group of America is recalling certain 2018 Audi A3 sedans and RS3 vehicles because the rear center headrest latching pins may be missing. As many as 3,326 vehicles may be affected.

The defect

According to the National Highway Traffic Safety Administration report on this problem, the latching pins for the center rear seat head restraint may be missing. If a crash were to occur, the restraint could become loose and cause injury to occupants in the vehicle.

Timeline of events

Communications on this issue were first exchanged June 29, 2018 between Volkswagen suppliers. The Audi Product Safety Committee was informed of the problem Aug. 17.

Between September 2018 and January 2019, the automaker engaged in detailed investigation and testing regarding the root cause of the issue, possible process improvements, overall impact, and potentially affected parts/vehicles.

The testing and statistical analysis showed that the defect was present in approximately one out of the affected 20,600 vehicles worldwide. It was determined that after the component supplier had opened an additional production line, a process error occurred for a limited period.

This may have allowed headrests that were not manufactured properly to be erroneously mixed with properly manufactured headrests during the quality-monitoring check.

The Audi Product Safety Committee concluded on February 6 that a defect was present and decided to conduct a safety recall. In addition, the supplier of the components has adjusted its manufacturing processes to prevent similar issues from occurring in the future.

The solution

The recall began March 7, 2019. Audi has notified owners, informing them that the center rear head restraint will be inspected. If the pins are missing, the head restraint will be replaced.

This work will be performed for customers free of charge. Audi will not offer a reimbursement plan under this recall.
The NHTSA Campaign Number for this recall is 19V095000.

Check your car’s recall status using MotorSafety’s free vehicle lookup tool.

Sean ReyesVolkswagen Recalls 2018 Audi A3 And RS3 Vehicles For Rear Seat Head Restraint Issue

Volkswagen Recalls More Than 100,000 Vehicles Equipped With Defective Takata Air Bags

Herndon, Va. – February 28, 2019 – Volkswagen Group of America, Inc. (Volkswagen) is recalling certain:

  • 2015 Passat
  • 2015-2016 Eos
  • 2015-2017 CC
  • 2016-2017 TT Roadster
  • TT Coupe
  • 2017 Audi R8 Coupe
  • R8 Spyder vehicles

This is part of a vast and ongoing scheduled recall of vehicles with Takata air bags. The potential number of units affected is 119,394.

The defect

According to the NHTSA Safety Report filed January 11, the non-desiccated ammonium nitrate used as a propellant in the air bag inflators in the passenger side airbags of these vehicles poses a risk at some point in the future for all vehicles thus equipped.

If the driver’s frontal air bag deploys, the defective inflator could potentially rupture. The degrading ammonium nitrate present in the propellant wafers may explode under excessive internal pressure in the event of a crash which causes deployment of the driver’s frontal air bag.

In very rare cases, the explosion might mean that metal fragments could pass through the air bag cushion material and go flying into the interior of the vehicle from the passenger front side, potentially striking the vehicle occupants and conceivably resulting in serious injury or death.

This recall is part of a massive worldwide recall of vehicles with Takata airbags that is being conducted in waves starting with the vehicles that are at highest risk of propellant degradation (older vehicles and vehicles in Zones 1, 2, and 3.) 

All test ruptures reported by Takata to date have occurred on inflators returned from regions subject to high absolute humidity.

Timeline of events

The filing was made as required per the NHTSA Coordinated Remedy Order. The date of determination for Audi was January 2, and the date of determination for Volkswagen was January 9, 2019.

Volkswagen will cooperate with NHTSA to prioritize and stagger vehicle repairs by joining NHTSA’s coordinated remedy program. The remedy components for this defect are not ammonium-nitrate based accelerant air bag inflators.

According to Consumer Reports, the investigation began in 2008, after reports of exploding air bags and flying metal shrapnel surfaced.

The cause turned out to be degraded propellant wafers in the air bag inflators manufactured by Takata, which were installed in millions of cars between 2002 and 2015. 

Vehicles made by 19 different automakers have been recalled in what may turn out to be the largest and most complex safety recall in U.S. history.

The solution

The recall is expected to begin in March 2019. Volkswagen will notify owners by mail, and be instructed to take their vehicle to an authorized Audi dealer.

Dealers will replace the driver’s frontal air bag inflator with an alternative part, free of charge. Audi and Volkswagen are excluding reimbursement for costs associated with replacement of air bag inflators. 

The Audi recalled component description is 4S0.880.201, and the Volkswagen’s part numbers are 3C8.880.201 and 561.880.201

The NHTSA Campaign Number for these recalls is 19V014000.

Check your car’s recall status using MotorSafety’s free vehicle lookup tool.

Sean ReyesVolkswagen Recalls More Than 100,000 Vehicles Equipped With Defective Takata Air Bags

Volkswagen Recalls More Than 1,000 Vehicles Due to Potential Fuel Leak

Laguna Hills, CA – December 24, 2018 – Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Audi TT Roadster, TT Coupe, A3 Sedan and A3 Cabriolet vehicles due to a fault in the fuel line connection. The potential number of units affected is 1,104.

The defect

According to the NHTSA Recall Safety Report, recalled vehicles were manufactured between March 9, 2018 and April 13, 2018 and have received fuel lines built in a specific time period where dimensional deviations in production may have occurred.

These vehicles are also equipped with a guiding sleeve for the assembly of the fuel line to the quick connector. Due to the dimensional deviations at the fuel line, the guiding sleeve may not be leak-proof at the connection point.

The underhood fuel supply hose quick connector may also not be securely attached to the fuel supply line, creating a risk that the fuel line may open at the quick connector, which may cause fuel to leak into the engine compartment.

Leaking fuel in the presence of an ignition source may result in a fire. The customer may recognize a fuel odor in the vehicle prior to fuel igniting.

Timeline of events

On September 20, 2018, the U.S. market was made aware of a possible issue and began working to obtain additional information. On October 5, 2018, the U.S. market informed AUDI AG about a few single field cases on 2018 MY Audi A3 vehicles (vehicles with production dates in early April 2018).

The regular fault elimination process was started. On November 1, 2018, Audi received information from Volkswagen AG about a similar issue occurring on certain Volkswagen brand vehicles. The Audi AG Product Safety Committee was subsequently informed.

Between November 5 and 27, 2018, Audi AG conducted an investigation of field incidents, and an analysis regarding root cause, scope, influences and impacts.

The results were such that on November 28, 2018, the Audi AG Product Safety Committee made the determination of a safety defect and decided to conduct a voluntary recall.

The solution

Volkswagen will notify owners, and Audi dealers will inspect the affected fuel line connection. The guiding sleeve will be removed, and a tension test will be performed to assure secure locking. The dealers will secure the fuel line connection, as necessary, free of charge.

The recall is expected to begin December 20, 2018. The NHTSA Campaign Number for this recall is 18V-863.

Check your car’s recall status using MotorSafety’s free vehicle lookup tool.

Sean ReyesVolkswagen Recalls More Than 1,000 Vehicles Due to Potential Fuel Leak

Volkswagen Recalls a Dozen Audi Vehicles for Improperly Fastened Airbags

Laguna Hills, CA – December 10, 2018 – Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Audi A5 Sportback and 2017-2018 Audi A4 all-road vehicles due to potential, improperly tightened airbag module mounting screws. The potential number of units affected is 12.

The defect

According to the NHTSA Recall Safety Report, one of the four passenger airbag module mounting screws may not have been torqued to the correct specification during production.

In a crash with passenger airbag deployment, an improperly torqued screw may cause the airbag housing in the instrument cluster to deform.

This can change how the airbag unfolds during deployment and result in the airbag not providing protection as intended, leading to an increased risk of injury to the front passenger seat occupant.

Timeline of events

On September 25, 2018, the Audi Product Safety Committee was informed that road vehicle testing showed abnormalities in passenger airbag mounting screw connection.

Between October and November 2018, the issue was evaluated. This process included detailed testing and investigation regarding root cause, impact, scope and affected vehicles.

The recall condition was determined to be the result of human error during passenger airbag assembly. All affected vehicles can be traced to airbag assembly by one factory employee.

The recall population was determined by reviewing screw data logs and samples tests. On all other (unaffected) vehicles, the screw connection was tightened properly.

On November 19, 2018, the Audi Product Safety Committee made a determination of a safety defect and decided to conduct a safety recall. The relevant tool for airbag mounting has been modified so that this type of error cannot occur in the future.

The solution

Volkswagen will notify owners and dealers in mid-January, and the affected passenger airbag screw connection will be inspected and, if necessary, correctly tightened to the required torque specification.

Also, the screw will be replaced if necessary, free of charge. The recall is expected to begin January 26, 2019. The NHTSA Campaign Number for this recall is 18V-836.

Check your car’s recall status using MotorSafety’s free vehicle lookup tool.

Sean ReyesVolkswagen Recalls a Dozen Audi Vehicles for Improperly Fastened Airbags

Volkswagen Recalls Vehicles with Defective Fuel Pumps

Auburn Hills, Mich. – July 31, 2018 – Volkswagen Group of America has recalled more than 6,600 vehicles potentially equipped with defective fuel pumps, according to documentation submitted to the National Highway Traffic Safety Administration.

The campaign affects multiple models across the Audi brand, including:

  • 2013 – 2015 Audi S8 sedans produced between June 27, 2012, and October 21, 2014.
  • 2013 – 2015 Audi A8 sedans produced between June 11, 2012, and August 1, 2014.

The German automaker suspects that all the vehicles named in the recall contain the defective parts.

The defect

Affected vehicles contain high-pressure fuel pumps with porous fuel lines prone to leakage. These fixtures greatly increase the likelihood of engine fire and therefore pose a serious hazard to occupants.

However, Volkswagen has yet to receive reports connecting the defect to any accidents or injuries.

Timeline of events

Audi AG began receiving field reports outlining instances of fuel leakage throughout the fourth quarter of 2016. This trend continued into 2017, leading the brand to launch an official investigation.

In May 2017, members of the Audi AG Product Safety Committee reviewed the issue and directed engineering teams to collect parts from the field for further analysis. This unfolded between June and September.

The tests that engineers conducted during this timeframe revealed that the high-pressure fuel pumps in affected vehicles were equipped with fuel lines that grew porous over time, leading to leakage. The Audi AG PSC evaluated these findings and called for an in-depth root cause investigation.

Between November 2017 and May 2018, Audi engineers analyzed additional field reports, all of which originated from the U.S. and Canadian markets, and conducted technical reviews of industry-standard fuel line assemblies.

However, these tests failed to reveal the root cause of the defect. On June 18, 2018, members of the Audi AG PSC convened again to make a final determination on the issue. The group ultimately chose to greenlight a voluntary safety recall.

The solution

Audi will direct dealers to replace the fuel lines in affected vehicles free of charge, according to an NHTSA recall acknowledgement document. The automaker intends to notify both dealers and owners on August 21, 2018.

Check your car’s recall status using MotorSafety’s free vehicle lookup tool.

Sean ReyesVolkswagen Recalls Vehicles with Defective Fuel Pumps

Volkswagen Recalls Vehicles with Defective Brake Components

Auburn Hills, Mich. – July 5, 2018 – Volkswagen Group of America has recalled more than 10,000 vehicles potentially equipped with defective brake components, according to documentation submitted to the National Highway Transportation Safety Administration.

The campaign affects models across multiple brands, including:

  • 2018 Audi Q5 sport utility vehicles produced between March 20, 2018, and May 12, 2018.
  • 2018 Audi SQ5 performance sport utility vehicles produced between March 20, 2018, and May 11, 2018.
  • 2018 Volkswagen Atlas sport utility vehicles produced between April 9, 2018, and June 4, 2018.
  • 2018 Volkswagen Beetle sedans and convertibles produced between March 21, 2018, and May 16, 2018.
  • 2018 Volkswagen GTI hatchbacks produced between March 21, 2018, and May 23, 2018.
  • 2018 Volkswagen Golf hatchbacks produced between March 21, 2018, and May 25, 2018.
  • 2018 Volkswagen Golf SportWagen sedans produced between March 21, 2018, and May 23, 2018.
  • 2018 Volkswagen Passat sedans March 21, 2018, and May 16, 2018.

The German automaker unsure how many of the recalled vehicles actually contain the defective parts.

The defect

Affected vehicles contain brake caliber pistons with flawed chrome coating. This defect may allow gas bubbles to form within the braking system, ultimately inhibiting brake performance.

Consequently, the problematic coating poses a serious safety hazard for occupants. However, Volkswagen has yet to receive reports connecting the defect to any accidents or injuries.

Timeline of events

On May 17, 2018, Volkswagen engineers at an assembly plant in Chattanooga, Tennessee came across multiple finished vehicles with low or soft brake pedals.

This finding forced the vehicle manufacturer to stop shipment immediately and initiate an official investigation. 24 hours later, Volkswagen initiated a stop-shipment order for in-transit vehicles.

Then, on May 21, 2018, Kelsey-Hayes Company, the vendor that supplied the problematic brake calibers, informed Volkswagen that some of its brake calibers were not properly coated.

Following this revelation, the Volkswagen Product Safety Committee reviewed the issue and decided to halt the sale of all vehicles potentially equipped with the defective parts.

Over this time, Audi engineering teams also discovered newly manufactured vehicles with low or soft braking systems. Audi launched a stop-sale initiative June 1, 2018.

Members of the Volkswagen PSC reconvened June 29, 2018, and chose to initiate a voluntary safety recall campaign.

The solution

The German automaker will direct dealers to inspect the braking systems installed in affected vehicles and, if necessary, bleed them free of charge, according to an NHTSA recall acknowledgment document.

Volkswagen intends to notify dealers of the forthcoming action July 30, 2018, and reach out to customers via first-class mail July 31, 2018.

Check your car’s recall status using MotorSafety’s free vehicle lookup tool.

Sean ReyesVolkswagen Recalls Vehicles with Defective Brake Components

Volkswagen recalls vehicles with defective occupant detection systems

Auburn Hills, Mich. – July 2, 2018 – Volkswagen Group of America has recalled almost 140,000 vehicles potentially equipped with defective passenger occupant detection systems, according to documentation submitted to the National Highway Transportation Safety Administration. The recall affects multiple models across the Audi brand, including:

  • 2012-2018 Audi A6 sedans produced between April 4, 2011, and April 30, 2018.
  • 2012-2018 Audi A7 sedans produced between Jan. 27, 2011, and April 6, 2018.
  • 2014-2018 Audi RS7 sedans produced between July 25, 2013, and April 4, 2018.
  • 2013-2018 Audi S6 sedans produced between June 25, 2012, and April 26, 2018.
  • 2013-2018 Audi S7 sedans produced between June 27, 2012, and March 23, 2018.

The German automaker suspects all of the vehicles referenced in the recall contain the defective components.

The Defect

Affected vehicles contain PODS with control modules that are prone to overstress and failure. In the event that this occurs, the PODS system may not deploy passenger air bags during collisions. As a result, this defect poses a serious hazard to passengers. However, Volkswagen has yet to receive reports connecting the defect to any accidents or injuries.

Timeline of Events

Volkswagen on Sept. 14, 2016, initiated an internal investigation after an active field monitoring program centered on the PODS modules indicated increased failure rates. Between October 2016 and April 2017, the automaker investigated the issue. Then, in December 2017, the car manufacturer requested engineering staff to develop potential solutions and called for a life-time field monitoring initiative.

The Audi Product Safety Committee reviewed the matter in January 2018. The group then re-evaluated the issue May 28, 2018, and decided to conduct a voluntary safety recall.

The Solution

Volkswagen will direct dealers to install PODS repair kits in affected models free of charge, according to an NHTSA recall acknowledgement document. The automaker intends to notify both dealers and owners July 31, 2018. Owners can use MotorSafety’s free vehicle look up tool to find out if their vehicle is effected.

Sean ReyesVolkswagen recalls vehicles with defective occupant detection systems

Volkswagen recalls vehicles with defective engine coolant pumps

Auburn Hills, Mich. – May 4, 2018 – Volkswagen Group of America has recalled more than 342,000 vehicles potentially equipped with defective engine coolant pumps, according to documentation submitted to the National Highway Transportation Administration. The campaign affects multiple models across the Audi brand, including:
  • 2013-2016 Audi A4 sedans produced between Feb. 20, 2012, and Dec. 8, 2015.
  • 2013-2016 Audi A4 Allroad sedans produced between March 12, 2012, and April 1, 2016.
  • 2013-2017 Audi A5 Cabriolets produced between March 9, 2012, and Dec. 16, 2016.
  • 2012-2015 Audi A6 sedans produced between April 4, 2011, and Dec. 22, 2014.
  • 2013-2017 Audi Q5 sport utility vehicles produced between July 4, 2012, and Dec. 20, 2016.
Volkswagen suspects all of the vehicles involved in the recall contain the defective parts.

The Defect

The models referenced in this action are likely to include engine coolant pumps prone to overheating and short circuiting due to blocked ventilation components or internal moisture development. Both conditions increase the likelihood of an engine fire. Consequently, the defective pumps pose a serious risk to occupants. However, Volkswagen has yet to receive reports linking the problematic parts to any accidents or injuries.
Owners operating vehicles equipped with the defective features may see an engine warning light prior to overheating or short circuiting, depending on the engine control software present.

Timeline of Events

On Dec. 23, 2016, the Audi Product Safety Committee issued a voluntary safety recall, filed under the NHTSA identification code 17V-002, to address defective engine coolant pumps in more than 342,000 vehicles. Dealers across the U.S. market executed the required remedy in the months following the recall, updating the ECU software installed in affected models with new programming designed to switch off the engine coolant pump power supply in the event of overheating or short circuiting. Between March 2017 and August 2017, Audi received multiple complaints from customers outlining instances of overheating and short circuiting, despite the existence of the updated ECU software. The automaker requested parts review following these reports.
More customers submitted identical complaints throughout September 2017 and October 2017. These instances prompted Audi to launch more exhaustive field tests and laboratory analyses to identify error patterns, significant mechanical variables and ultimately pinpoint the root cause of the issue. These inquiries revealed that moisture, in addition to ventilation blockage, affected engine coolant pump performance.
Members of the Audi Product Safety Committee convened April 4, 2018, to review the results of the field and laboratory tests. These stakeholders decided that the engine coolant pumps in the affected vehicles should be replaced along with the ECU software and chose to call for a voluntary safety recall.

The Solution

As stated above, Audi intends to replace the engine coolant pumps and ECU software in recalled vehicles free of charge. However, replacement parts are not currently available, according to an NHTSA recall acknowledgement document. The automaker plans to notify both dealers and owners when these components are ready for installation.
That said, Audi does intend to reach out to owners initially via first-class mail June 11, 2018, to prepare them for the forthcoming action.
Vehicle owners can use MotorSafety.org’s free vehicle look up tool to find information on their vehicle

Sean ReyesVolkswagen recalls vehicles with defective engine coolant pumps

Volkswagen recalls vehicles with incorrect tire labels

Auburn Hills, Mich. – Feb. 20, 2018 – The Volkswagen Group of America has recalled more than 3,500 vehicles potentially equipped with defective tire labels, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects:

2014-2015 Audi S7 sedans produced between July 25, 2013, and Jan. 17, 2015, along with

2016-2018 Audi RS7 sport sedans produced between Feb. 16, 2015, and Oct. 20, 2017.

Volkswagen estimates all of the vehicles named in the recall possess the defective labels.

The Defect

Affected models feature tire placards that list an incorrect maximum load weight of 1146 pounds instead of the correct figure, 992 pounds. These fixtures make the recalled vehicles noncompliant under Federal Motor Vehicle Safety Standard 110, which states vehicles must have placards “with the vehicle capacity weight and seating designations as finally manufactured.” While relatively minor, the defect does create some risk as owners could accidentally overload their vehicles based on the incorrect information, thereby affecting maneuverability and increasing the likelihood of an accident. However, Volkswagen has not received field reports connecting the defect to any accidents or injuries.

Timeline of Events

Volkswagen engineers conducted conformity of production tests in October 2017 and found that multiple recently manufactured vehicles were equipped with tires affixed with placards displaying incorrect vehicle weight information. Production staff immediately amended existing assembly processes to prevent recurrences.

In November 2017, the Audi Product Safety Committee reviewed information related to the conformity test results and initiated an investigation that concluded in January 2018. Following the inquiry, which revealed the the defective placards violated FMVSS 110, the APSC requested for a voluntary safety recall.

The Solution

Volkswagen intends to direct dealers to replace the tire labels on the recalled vehicles free of charge, according to an NHTSA recall acknowledgment document. The German automaker will notify both dealers and owners April 8, 2018.

To see if your car is one of them, use MotorSafety’s free vehicle lookup tool.

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