Audi Recalling A6 and A7 Vehicles Over Fuel Line Issues

 

Auburn Hills, Michigan – Dec. 26, 2017 – Volkswagen Group of America recently announced that it would recall nearly 49,000 Audi A6 and A7 executive cars from model years 2012 to 2014, over concerns about the potential for a leaking fuel line, according to a defect report filed with the National Highway Traffic Safety Administration.

The issue stems from a compression point in the design of the fuel line that was supposed to facilitate installation. However, that part of the fuel line may weaken over time due to issues in the manufacturing process, potentially leading to a leak.

The vehicles in question were produced from March 28, 2011, to Sept. 13, 2013, and 100 percent of the A6s and A7s in the recall are affected by the issue.

The Defect

The defect was first noticed as far back as the middle of 2013, but various intermediate fixes were apparently not effective in fully reducing the risk of a fuel line leak. In fact, various attempted fixes may have exacerbated the problem in certain situations. The fuel line was manufactured by a parts supplier based in Denmark, but many of the fixes were made by Audi on the basis of software updates to the vehicles’ internal gearbox computer.

Leaking fuel could lead to a fire or explosion if in the presence of an ignition source. Drivers or vehicle occupants may be able to spot this issue by noticing a gasoline smell, or puddles under their vehicles.

Timeline of Events

In 2013, Audi began receiving reports of A6 and A7 vehicles that had the 3.0TFSI engine installed, prompting an investigation by the company. In June 2014, with reports of leaking fuel lines increasing, the company’s Product Safety Committee received more information on the issue and made the decision to update the gearboxes’ software, with an eye toward reducing vibration and strain on the fuel lines. Monitoring of the issue continued even after this point.

From March 2015 to April 2017, more information came in that some Audi vehicles were still suffering the same type of damage even after getting the gearbox software update. Once again, the Product Safety Committee received the latest data on the investigation and conducted more field analysis.

In October 2017, the company’s laboratory analyzed 11 fuel lines, none of which showed any damage, but later that month and into November, more incidents were reported.

Then on Nov. 29, the Product Safety Committee completed further analysis and determined it was time to recall the vehicles in question.

The Solution

Audi drivers whose vehicles are affected by the recall will be able to take them to their local Audi dealerships or other locations for free repairs. The company will also offer reimbursement to owners who already paid to have these issues fixed.

The replacement fuel lines have a redesigned fuel hose that shrinks during installation instead of being compressed.

Both dealers and owners will be formally informed of the recall on Feb. 5, 2018.

adminAudi Recalling A6 and A7 Vehicles Over Fuel Line Issues

Volkswagen recalls Audi A4 Sedans, A4 allroads and A5 Sportbacks

Consumer Affairs  – November 7, 2017

Volkswagen recalls Audi A4 Sedans, A4 allroads and A5 Sportbacks

Volkswagen Group of America is recalling 31,323 model year 2017-2018 Audi A4 Sedans and A4 allroads, and model year 2018 A5 Sportbacks.  The aluminum trim on the front and rear doors can come loose from around the door speakers, leaving sharp edges exposed increasing the risk of injury to vehicle occupants.  Audi will notify owners, and dealers will replace the speaker cover aluminum trim, free of charge…

Read the entire article on the Consumer Affairs website

Sean ReyesVolkswagen recalls Audi A4 Sedans, A4 allroads and A5 Sportbacks

Volkswagen recalls vehicles with defective auxiliary heaters

Recall Masters  – October 24, 2017

Volkswagen recalls vehicles with defective auxiliary heaters

The Volkswagen Group of America has recalled more than 216,000 vehicles possibly equipped with defective auxiliary heaters, according to documentation filed with the National Highway Transportation Safety Administration. The campaign affects multiple models, including:

  • 2013-2016 Audi A4 sedans and A4 Allroad station wagons produced between March 2, 2012 and July 31, 2015.
  • 2013-2016 Audi A5 coupes and cabriolets produced between March 8, 2012 and July 31, 2015.
  • 2013-2016 Audi Q5 sport utility vehicles produced between April 7, 2012 and July 31, 2015.

The German automaker estimates 100 percent of the vehicles named in the recall contain the defective parts.

The Defect

Affected models contain auxiliary heaters with defective electrical connectors prone to contact corrosion. Mechanical wear and movement is known to cause this condition, which can lead to overheating, melting of nearby wires and even engine fires. This poses a serious threat to occupants. However, Volkswagen has yet to receive reports linking the defective auxiliary heaters to any accidents or injuries…

Read the entire article on the Recall Masters website

Sean ReyesVolkswagen recalls vehicles with defective auxiliary heaters

Audi recalls vehicles with defective ECU software

Recall Masters -September 8, 2017

Audi recalls vehicles with defective ECU software

The Volkswagen Group of America has recalled more than 8,300 vehicles possibly equipped with defective engine control unit software, according to documentation filed with the National Highway Transportation Safety Administration. The campaign affects 2017-2018 Audi A3 cabriolets and sedans. The German automaker suspects all of the vehicles referenced in the recall contain the defective software.
The Defect
Affected models are equipped with problematic ECU software that facilitates an engine air and fuel mixture burning stability strategy, which is prone to cause stalling during start-up or low-RPM maneuvers. Specifically, when the engine flywheel begins to rotate, the software misinterprets this movement as “knocking,” which triggers engine shutoff. This poses a serious hazard to occupants, as vehicles could lose power when traveling at high speeds, therefore increasing the likelihood of an accident. That said, Audi has yet to receive reports linking the defect to any accidents or injuries…

Read the entire article on the Recall Masters website

Sean ReyesAudi recalls vehicles with defective ECU software

Audi recalls vehicles with defective ECU software

 

Auburn Hills, Mich. – Sept. 8, 2017 – The Volkswagen Group of America has recalled more than 8,300 vehicles possibly equipped with defective engine control unit software, according to documentation filed with the National Highway Transportation Safety Administration. The campaign affects 2017-2018 Audi A3 cabriolets and sedans. The German automaker suspects all of the vehicles referenced in the recall contain the defective software.

The Defect

Affected models are equipped with problematic ECU software that facilitates an engine air and fuel mixture burning stability strategy, which is prone to cause stalling during start-up or low-RPM maneuvers. Specifically, when the engine flywheel begins to rotate, the software misinterprets this movement as “knocking,” which triggers engine shutoff. This poses a serious hazard to occupants, as vehicles could lose power when traveling at high speeds, therefore increasing the likelihood of an accident. That said, Audi has yet to receive reports linking the defect to any accidents or injuries.

In the event of an engine stall, the “Engine Stop While Driving” light will illuminate. Drivers can immediately restart their vehicles to regain operability.

Timeline of Events

Earlier this year, Audi began receiving internal reports outlining sudden engine shutoffs in new production vehicles. These documents described instances in which vehicles would stall when accelerating out of complete stops or slow rolls. Over the course of April and May 2017, the car company received multiple claims from owners. Claim volumes further increased during the summer months, the majority of which seemed to come from owners living in regions with high temperatures. Audi initiated an internal investigation in response to these filings, and discovered that virtually all of the claims originated from owners in cities with warm climates. It also found that the stalling behavior was a result of problematic ECU software.

On Aug. 9, quality assurance personnel at automaker decided to conduct a voluntary safety recall. Audi notified dealers of the action Sept. 6.

The Solution

The car company has directed dealers to replace the ECU software in affected vehicles free of charge, according to documents submitted to the NHTSA. Audi plans to notify owners Sept. 27. Those in need of more immediate assistance can contact Audi customer service staff at (800) 253-2834. Callers should use the internal recall reference identification code 24DF. Owners can also reach out to the NHTSA via the organization’s Vehicle Safety Hotline at (888) 327-4236.

adminAudi recalls vehicles with defective ECU software

Audi to recall 850,000 diesel cars to update emissions software

Reuters – July 21, 2017

Audi to recall 850,000 diesel cars to update emissions software

Luxury car maker Audi (NSUG.DE) has launched a recall for up to 850,000 diesel-fueled cars to update vehicle software controlling emissions in a bid to avoid potential driving bans, it said on Friday.
The service is also being offered to Porsche- and Volkswagen- branded cars using the same six- and eight-cylinder engines, Audi said.
The German government and car industry have agreed on a diesel rescue plan to be presented early August, industry and political sources told Reuters earlier on Friday…

Read the entire article on the Reuters website

Sean ReyesAudi to recall 850,000 diesel cars to update emissions software

Model year 2016-2017 Audi Q3s recalled

Consumer Affairs – July 7, 2017

Model year 2016-2017 Audi Q3s recalled

Volkswagen Group of America is recalling 24,754 model year 2016-2017 Audi Q3s.
If the parking brake is used during emergency braking, the brake lights on the vehicle will not activate.
As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 108, “Lamps, Reflective Devices, and Associated Equipment.”
A vehicle approaching from behind may not have any warning that the vehicle is stopping, increasing the risk of a crash…

Read the entire article on the Consumer Affairs website

Sean ReyesModel year 2016-2017 Audi Q3s recalled

2015-2017 Audi A7 recalled for airbag failure: 17,700 U.S. vehicles affected

Car Connection – May 18, 2017


2015-2017 Audi A7 recalled for airbag failure: 17,700 U.S. vehicles affected

Volkswagen is recalling nearly 17,700 A7 vehicles in the U.S. to address a problem with their airbags. According to documents from the National Highway Traffic Safety Administration, some of the car’s airbags may not deploy as intended.

The devices in question are head curtain airbags, supplied by Key Safety Systems (which is, for what it’s worth, the likely buyer of troubled Japanese airbag manufacturer, Takata). NHTSA explains that due to the way that the airbags were produced, they “may not unfold properly during deployment. This may result in an increased risk of injury to an unbelted passenger in a crash where the head curtain airbag deploys.”

Today’s recall affects Audi A7 vehicles from the 2015, 2016, and 2017 models years. A total of 17,694 cars registered in the U.S. will need to be repaired…

Read the entire article on the Car Connection website

Sean Reyes2015-2017 Audi A7 recalled for airbag failure: 17,700 U.S. vehicles affected

Volkswagen Recalls Almost 300,000 Cars Due To Potentially Hazardous Faulty Fuel Pump

iTech Post – May 17, 2017


Volkswagen Recalls Almost 300,000 Cars Due To Potentially Hazardous Faulty Fuel Pump

Volkswagen is in deep trouble once more after it was forced to recall almost 300,000 cars in the United States. The latest recall follows the one from 2016 in which more than 280,000 Volkswagen cars had to be dealt with accordingly due to faulty fuel pumps. This time, the troubled car manufacturer is recalling Audis and Porsches.

According to The Drive, Volkswagen is recalling an estimated 292,000 cars including 240,500 Audis and around 51,500 Porsches, also due to potentially hazardous fuel pump issues. The vehicles involved in the new recall are Audi Q5 made from July 2012 to March 2017 as well as Q7 manufactured from May 2012 to July 2015. Porsche Macan S and Macan Turbo cars made between 2015 and 2017 along with the 2017 Macan are also involved. Porsche GTS models from 2017 were also fitted with the defective fuel pumps and had to be recalled.

Once a recalled vehicle is taken back to dealers, it will undergo repairs in which a film will be applied to the flanges. The said film will prevent fuel from spilling out of the pumps. Those that already exhibit cracking will be replaced completely…

Read the entire article on the iTech Post website

Sean ReyesVolkswagen Recalls Almost 300,000 Cars Due To Potentially Hazardous Faulty Fuel Pump

Audi Recalls 240,000 Q5 and Q7 SUVs to Prevent Gas Leaks

CarComplaints.com – May 15, 2017


Audi Recalls 240,000 Q5 and Q7 SUVs to Prevent Gas Leaks

Audi is expanding a previous recall involving 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles with fuel pump flanges that can leak gas, leading to the possibility of fires. More than 240,000 vehicles are part of the recall, expanding upon the 2016 recall of 143,200 SUVs.

In the 2016 recall, Audi said Q5 and Q7 owners were complaining about the smell of gas in the SUVs. Engineers found that small cracks in the fuel pump flanges could leak fuel, but the automaker couldn’t find a root cause for the problem.

Even today, Audi isn’t sure what is causing the cracks, but engineers have indications that an outside liquid material can corrode the structure of the flange…

Read the entire article on the CarComplaints.com website

Sean ReyesAudi Recalls 240,000 Q5 and Q7 SUVs to Prevent Gas Leaks