Nissan Recalls 2017 Murano Vehicles for Possible Power Steering Leak

Franklin, Tenn. — March 25, 2017 — The power steering system in some Nissan SUVs could disconnect, according to a recent manufacturer’s recall. An official statement with the National Highway Traffic Safety Administration said that the action could involve as many as 56,766 vehicles, though there was no estimate as to how many could be potentially affected.

The Defect

Some power steering fluid hoses in these vehicles may come with a clamp that’s the wrong size. Because of this, the report said that the hose could dislodge, potentially spilling important steering fluid. The risk from this is twofold, as this could not just impact the steering but also pose a possible fire risk, as the fluid would be flammable. All of the involved vehicles are a Murano with the 2013 and 2014 model years.

Timeline of Events

  • August, 2014: This was the final month the affected vehicles were produced.
  • January, 2017: Both the recall report and a Defect Information Report on the action said that the first investigation into a related case began last year. The U.S. investigations intensified in January, though, to respond to claims of related incidents in other markets.
  • February, 2017: Targeting the U.S. vehicles specifically, Nissan began gathering relevant vehicle parts.
  • March, 2017: After the results of equipment tests, Nissan concluded that the defect originated with the clamps involved in affected vehicles and agreed to begin a safety recall effort to address the issue. The Part 573 report contained a March 16 submission date.

The Resolution

As of the March 16 report, there was no owner notification date listed, although the statement did say that it would reach out to owners “within 60 days.”  April 4 was scheduled as the dealer notification date. The fix itself will reportedly include a replacement for the hose.

adminNissan Recalls 2017 Murano Vehicles for Possible Power Steering Leak

Nissan Recalls Vehicles With Air Bag Defects

Franklin, Tenn. – March 15, 2017 – Nissan North America has recalled 79 vehicles with faulty side-curtain air bag inflators. The recall impacts Infiniti QX30 hatchbacks manufactured between Oct. 10-16 last year, according to documentation from the National Highway Transportation Safety Administration.

The Defect

Affected models contain side-curtain air bag assemblies from the Auburn Hills, Mich.-based parts provider Autoliv ASP. These fixtures contain inflator initiators with incorrect mix ratios, which expressly violate Federal Motor Vehicle Safety Standards. Consequently, the side-curtain air bags may malfunction and fail to deploy in the event of a crash, leaving the operator and passengers without proper impact protection. This poses a serious risk to owners.

Timeline of Events

On Dec. 16, 2016, Autoliv contacted Nissan representatives and explained that it intended to recall its air bag inflators based on the results of a recent quality assurance evaluation. The parts provider had initiated an investigation into its inflator assemblies on Oct. 3, due to nonconforming QA test results, according NHTSA documents. After reviewing production processes, Autoliv discovered that an improperly configured programmable logic controller had altered the generant chemical mix and produced defective inflator initiators. The automated devices were reprogrammed with the incorrect mix ratio on June 16, 2016 in two separate fabrication facilities.

On November 30, the parts provider discussed the issue with NHTSA officials and roughly two weeks later began contacting affected customers.

After receiving confirmation of the defect, Nissan immediately initiated a recall. The car maker received updated information regarding the inflators throughout February 2017 and on the 28 of that month launched another recall campaign to address Infiniti QX30 models with faulty side-curtain air bags. Dealers received notification March 9.

The Solution

Nissan has ordered dealers to replace the air bag assemblies, according to the NHTSA. The car maker is expected to notify owners within 60 days of the initial recall date.

adminNissan Recalls Vehicles With Air Bag Defects

Nissan Recalls Altima Vehicles for Rear Door Problem

Washington, D.C. – Feb. 7, 2017 – A Nissan recall could target certain newer Altima models over possible door latch concerns. This represents the most recent door-related issue for this vehicle in a series of several.

The Defect

This recall affects 341,005 Altima vehicles with the 2015, 2016 and 2017 model years. According to the recall acknowledgement statement submitted Jan. 18, a poorly routed lock could mean the rear door in some of these vehicles accidentally opens when the rear window is lowered. This is because the latch-lock cable in affected vehicles could interfere with the window regulator.

Timeline of Events

According to an official Part 573 Recall Report, the manufacturer noticed the defect between July and August. Although Nissan determined the cause by the start of October, it didn’t confirm the need for a recall until later in the year, making the official decision on Jan. 10, 2017. Despite early estimates that this was confined to a single vehicle, later tests showed how the production process could create the same defect again.

Resolution

As of this writing, there was no official owner notification date listed on the latest recall report. However, the initial acknowledgement did state that the fix would involve an update to the cable to prevent this issue in the future.

Last January, a different Nissan recall concerned the hood latches in 2013, 2014 and 2015 Nissan Altima vehicles. That error left affected vehicles at risk of opening hoods while driving, as the secondary latches stuck in open position. A patch will reportedly make the door’s sealing screen more effective, as the vehicle accommodates the proper cable housing.

The recall affected 846,000 vehicles subject to earlier recalls, and the 2016 recall was meant to replace the earlier efforts as dealers installed more up-to-date hood latches into these vehicles.

adminNissan Recalls Altima Vehicles for Rear Door Problem

Nissan Announces Recall Over Mislabeled Seat Component

Franklin, Tenn. – Jan. 05, 2017 – Nissan has announced that it must recall several vehicle models due to labeling errors on crucial components that may result in improper configurations and malfunctions.

The Defect

The problem appears to stem from a supplier error. Calsonic Kansei, a Tier 2 supplier, incorrectly labeled boxes of occupant classification system electronic control units. As a result, these parts were incorrectly installed into car seats, which meant that they may not have received the correct software. The purpose of these sensors is to determine whether a seat is occupied so air bag deployment can be governed. Any error could inadvertently prevent air bag deployment in the event of an accident, which could lead to injury or death.

Specifically, the defect affected model year 2013-2015 Altima vehicles manufactured between Jan. 3, 2013 and July 29, 2013, model year 2015-2016 Rogue vehicles manufactured between Oct. 14, 2014 and Aug. 12, 2016, and model year 2016 Maxima vehicles manufactured between June 4, 2015 and Aug. 19, 2015.

Timeline of Events

  • August 2016 – A Nissan dealer reported to the manufacturer that it had experienced an error while reprogramming the electronic control units.
  • October 2016 – Further analysis revealed that the wrong components had been installed, due to the mislabeling.
  • November 2016 – Nissan reviewed millions of production records to identify all vehicles that may have received a mislabeled component.
  • December 2016 – Nissan announced a voluntary recall of the vehicles.

Resolution

Nissan will replace the affected components and reprogram them with the latest software. This will be done free of charge.

adminNissan Announces Recall Over Mislabeled Seat Component

Service Brakes the Reason For Nissan Recalls

Washington, D.C. – October 25, 2016 – A brake fluid leak in some Nissan vehicles may cause an electrical short which carries with it the risk of a fire breaking out, according to a recall memo from the National Traffic Safety Administration. The Nissan vehicles mentioned in the report included the 2016-2017 Maxima, 2015-2017 Murano and 2015-2016 Murano hybrid. Additionally, the report mentioned that as many as 120,329 vehicles were affected by the issue. Nissan informed dealers on September 2, 2016, and began preparing notifications for the owners to go out via first class mail some time in the following 60 days.

The Defect

The vehicles that are at risk for having the defect mentioned in the recall are equipped with actuators that were manufactured outside of specified dimensions. In fact, the wrong die temperatures may have resulted in the formation of seal hardness in the vehicles with Nissan’s Intelligent Cruise Control. If this occurs, the seal will likely leak brake fluid onto a circuit board. Although an ABS warning lamp, should be triggered in response to the leak, the an electrical short can occur and a fire could break out at that location in your vehicle.

Timeline Of Nissan’s Response

Nissan recommended that if the ABS light inside your Nissan vehicle stays illuminated for more than 10 seconds, you should pull over and park your car as soon as you can. Although it took a little time to investigate the issue, Nissan has done a good job of putting together a game plan to handle the recalls. Here are a few distinct actions that Nissan took over the course of first finding out about the problem to the issue of a recall:

  • June 7, 2016: Nissan was first notified of an incident involving thermal damage to a 2016 Nissan maxima. There was an inspection of the vehicle scheduled immediately to determine the cause and origin of the problem.
  • June 2016: After the inspection, Nissan determined that a fire did occur and likely originated in the area around the ABS actuator. Upon further investigation, it was made clear that the ABS warning lamp was on prior to the issue. Nissan proceeded to notify the ABS actuator unit supplier (ADVICS) and continued the investigation with the supplier.
  • June 2016 – August 2016: In collaboration with ADVICS, Nissan attempted to determine whether or not this is an isolated incident or one that affects a collection of vehicles. Nissan also monitored other incidents that sound similar to this one more closely.
  • August 24, 2016: Based on evidence from the investigation, Nissan determined that the defect was real and a risk to driver safety. As such, the company conducted a safety recall campaign to remedy the issue as much as possible.

The Solution

Every individual who responds to Nissan’s recall can have their vehicle examined at a dealership. Your Nissan professional should inspect the serial number of your ABS actuator to see if it was manufactured during an affected time. If it was, the dealer will replace your ABS actuator at no cost to you, the owner.

adminService Brakes the Reason For Nissan Recalls

Nissan Recalls Hybrid Vehicles for Powertrain Module Problems

Franklin, Tenn. — September 16, 2016 — A group of 1,140 Nissan vehicles may experience engine shutdown in some circumstances. According to the Part 573 Safety Recall Support, submitted July 8, the recall affects both 2012 and 2013 Infiniti M35 Hybrid models. The ones concerned were specifically produced between March 23, 2010 and September 9, 2013.

As the report described, the cooling systems in these vehicles could malfunction, leading them to possibly overheat. While this would set off the warning lamp, the source said that occupants could ignore this sign, putting themselves in potential danger. This would not affect the brakes, but it would possibly stop the engine, leaving passengers and drivers at risk of an accident.

Nissan has investigated the issue since April and is having dealers reprogram software in affected vehicles free of charge for owners. The campaign’s Aftersales Retailer Support document went into further detail about this action, describing exactly how the vehicles in question are distributed: The majority (1,130 units) are in the U.S., with 94 in Canada, six in Puerto Rico and four in Guam.

This notice also said that the affected vehicles were manufactured in Tochigi, Japan. No parts are apparently necessary for the repair other than the software, already available through ASIST. Though the advisory said that dealer repair times could vary, it also estimated that the repair process would take “approximately 1 hour.”

All authorized Infiniti dealers are supposedly able to conduct this service, but they are cautioned to update their software and turn off external devices before preparing to fix the issue.

Earlier this year, other Infiniti vehicles, including different years of the QX60 and Q50 models, were part of a different recall for possible Occupant Classification System issues. All together, 3,177,645 were potentially affected.

adminNissan Recalls Hybrid Vehicles for Powertrain Module Problems

Engine Room Connections in Some Sentras Could be Faulty [Video]

Franklin, Tenn. — August 30, 2016 — Nissan has recalled more than fifteen hundred Sentra autos from the 2016 model year. These units could have control issues that affect engine performance. The National Highway Traffic Safety Administration statement said that the engine room harness could lead to terminal connection issues that would determine whether the engine functions normally, potentially stalling.

The official recall is scheduled to start August 26th. During an April investigation, Nissan both addressed the problem themselves and prompted the component supplier, Yazaki, to investigate as well.

Because terminal pins in these vehicles could be too large to fit, the remedy will see dealers replace the pin entirely.

Read more about recent Nissan recalls in our blog.

adminEngine Room Connections in Some Sentras Could be Faulty [Video]

Software Glitch and OCC Problems Inspire Infiniti Recalls

Franklin, Tenn. — July 19, 2016 — Vehicle owners around the world could be affected by the new Nissan recalls affecting thousands of Infiniti vehicles.

Reuters reported on this new effort, which could affect vehicles in China and Canada as well as the U.S. A steering-related software glitch could reportedly trigger a malfunction, resulting in more difficult handling for drivers trying to use the adaptive steering functions.

At the time of this writing, few official details about the recall have been released. The manufacturer will include around 60,000 Q50 vehicles in the total from all impacted countries, as the company works to address the risk level.

Reuters spoke to Roland Krueger, president of Infiniti Motor Company, Ltd. and senior vice president of Nissan Motor Company, Ltd., about upcoming plans for new steering systems. Nissan and Infiniti apparently want to integrate autonomous driving functions at some point in the future.

“With this (steering) function, we can offer what we call partial autonomous drive already, so the car above approximately 60 kilometers per hour on the highway can be driven hands free,” Kreuger said.

While no remedy was listed, Autoblog guessed that the concern could require a software update at dealerships as the manufacturer starts notifying owners.

Previous recall: Occupation Classification System issues

It’s the most recent recall to affect the brand, months after an unrelated concern prompted a different action. On April 26, the National Highway Traffic Safety Administration posted information about a wide-reaching Nissan recall concerning the Occupant Classification System. According to the Safety Recall Report, the OCS could potentially wrongly suppress the airbag by misidentifying whether a seat is occupied.

Although the report described this case as “rare,” it did say that the misclassification could stay in place until up to 13 seconds after the vehicle has stood stationary. The system could misread a seat occupied by an adult as either containing a child or not occupied at all. In the latter case, the Passenger Airbag Indicator light will not turn on, leaving owners with no way to determine if the glitch has occurred.

The preliminary information in this report said that 2.6 million vehicles were potentially involved in this recall. In addition to 2014-2016 Infiniti Q5 models, the action also included two other ranges of Infiniti models: the 2013 Infiniti JX35 and the 2014-2016 QX60.

Another Q50 recall for steering problems

Reuters also mentioned another recall including the Infiniti Q50, this one from 2013. Other NHTSA documents confirm that the company recalled 23 model year 2014 Q50 autos, also for an adaptive
steering problem.

The Defect Information Report on this action said that freezing temperatures could disrupt the normal flow of electrical current within the steering setup. Vehicle occupants could then be at higher risk of a crash, since the mechanical backup system would take longer than usual to engage.

Nissan’s investigations into this problem dated back to 2013, when it started identifying the possibly affected Q50 vehicles. Within six days, it had decided to submit a report to the NHTSA in response to the safety defect. A later Quarterly Report showed that all of the remedies for this recall were completed by Q2 of 2014.

The future of adaptive steering

Other manufacturers are paying attention to the future possibilities of adaptive steering. Last September, Ford announced that the 2016 Ford Edge would harness this technology for both low and high speeds.

The system is said to be housed in the steering wheel, a press release from the company said, though it also adjusts the turn ratio based on the vehicle’s speed and the current conditions. The maker’s Edge Sport and Titanium were slated to use this feature, as well as the Ford S-MAX and Galaxy in Europe, before expanding to other Ford brands.

adminSoftware Glitch and OCC Problems Inspire Infiniti Recalls

Brake Light Switch Issues Cause Multiple Problems in New Nissan Recalls

Franklin, Tennessee — July 6, 2016 — Some Nissan owners may notice a problem with the brake lights in their vehicles. Because a switch in certain 2013 and 2014 Pathfinder vehicles may not have been properly installed, the lights could stay on when the owner isn’t currently activating the brakes.

As an official report from the National Highway Traffic Safety Administration noted, this could inadvertently lead to a crash if other drivers mistakenly assume that the affected Pathfinder is slowing down. As of  June 1, no crashes were yet attributed to this issue, though there were also no specific indications listed for owners to look out for.

In addition to this concern, the same recall addresses a related problem in the same vehicles. A badly installed brake light switch could also disrupt the shift interlock and accidentally move the vehicle out of park when it is left stationary. As such, the remedy will address both the brake lamp switch and the stop lamp relay.

Nissan officially decided to conduct this recall May 19, more than six months after it addressed the possible problem in a December 2015 Technical Service Bulletin. A total 79,853 units are potentially affected, although only 2 percent are estimated to have the defect.

Last month, a similar concern prompted a different recall, this one from Fiat Chrysler. According to the Detroit News, that manufacturer recalled 2,185 trailer light modules because of a possible software error. The article stated that these units could potentially fail to light up when the driver presses the brake pedal, also creating the chance of a crash.

adminBrake Light Switch Issues Cause Multiple Problems in New Nissan Recalls

Many Nissan Vehicles Affected in Sensor-based Recall [Video]

Smyrna, TN — June 7, 2016 — Just one flawed part could compromise multiple systems in Nissan vehicles. More than 3 million units are part of the company’s new recall.

This action comes from faulty Occupant Classification Systems, or OCS. A glitch means that this system could keep an air bag from deploying when it needs to. The recall includes many different vehicles, including Altima, Maxima and Pathfinder cars. Model years range from 2012 to 2017.

Although all of the remedies will be free for the customer, the fixes vary depending on the vehicle. For some vehicles, dealers will only have to reprogram the air bag and OCS electronic control unit. In other cases, they will have to replace the electronic control unit entirely.

Check out our blog for more information on the most recent Nissan recalls, such as one caused by an actuator problem that started on March 30.

adminMany Nissan Vehicles Affected in Sensor-based Recall [Video]