Volkswagen Recalls More Than 500 Golf R Vehicles Due to Potential Fuel Line Break

Laguna Hills, CA – December 27, 2018 – Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Golf R vehicles due to a potential fuel leak. Recalled vehicles have been manufactured with fuel lines built in a specific time period with dimensional deviations that may affect the correct function of the guiding sleeve. The potential number of units affected is 516.

The Defect

According to the NHTSA Recall Safety Report, due to dimensional deviations at the fuel line, the guiding sleeve that is used in production to support the assembly of the quick connector may be distorted. If this happens, the connection may appear securely locked due to friction (caused by the distorted guiding sleeve) instead of being positively locked. Because of this defect, the underhood fuel supply hose quick connector may not be securely attached to the fuel supply line.

There is a risk that the fuel line may open at the quick connector, causing it to detach from the fuel supply line in the engine bay. This can result in a fuel leak which may cause fuel to enter into the engine compartment. A fuel leak in the engine compartment (and thus in the presence of an ignition source) can increase the risk of a fire. The customer may recognize a fuel odor in the vehicle if a leak occurs.

Timeline of Events

On June 23, 2018, the first loose connection was found in the field and analysis process started immediately with the first checks in factory conducted. On August 08, 2018, the first claimed field parts were received and deeper part analysis started. Between August 08, 2018 and November 05, 2018, there was intensive testing and analysis process carried out to identify the root cause of the issue. Simultaneously, additional checks were implemented in vehicle factory and at supplier. On November 05, 2018, the topic was presented in Pre Product Safety Committee of Volkswagen AG and further details were requested.

On November 09, 2018, the topic was presented in Product Safety Committee of Volkswagen AG, subsequent to which a detailed analysis was carried out regarding the root cause and a clear identification of potentially affected vehicles. On November 28, 2018, the topic was presented in the Volkswagen AG Product Safety Committee where determination of defect was made, and a voluntary recall decided upon

The Solution

Volkswagen will notify owners, and dealers will inspect the affected fuel line connection. The guiding sleeve will be removed, and a tension test will be performed to assure secure locking. This work will be performed free of charge to customers. Volkswagen will not offer a reimbursement program under this recall. The recall is expected to begin December 20, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen’s number for this recall is 20Bi. Owners may also call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The NHTSA Campaign Number for this recall is 18V-868.

Sean ReyesVolkswagen Recalls More Than 500 Golf R Vehicles Due to Potential Fuel Line Break

GM Recalls More Than 150 Vehicles for Damaged Airbag Modules

Laguna Hills, CA – December 27, 2018 – General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 Crew Cab and GMC Sierra 1500 Crew Cab vehicles due to potential issues with airbag modules. The potential number of units affected is 154.

The Defect

According to the NHTSA notification, these vehicles have a retainer ring within the passenger-side airbag module that may have been damaged during the assembly process. This damage could allow gas to escape during airbag inflation and deployment, which would reduce the amount of gas available to fill the airbag. Since the passenger-side frontal air bag module in affected vehicles may have been damaged during assembly, possibly resulting in the air bag not inflating properly in the event of a crash, the risk of injury is significantly increased if a crash does occur.

Timeline of Events

On December 6, 2018, the manufacturer notified Gm of the issue. On December 17, 2018, General Motors LLC (GM) informed the NHTSA. On December 26, 2018, the recall began. This recall is not connected to the widespread Takata airbag recall which has been ongoing, and affected certain Saab, Chevrolet, Pontiac, Saturn and GMC models.

The Solution

GM will notify owners, and dealers will replace the passenger side air bag module, free of charge. The recall began on December 26, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM’s number for this recall is N182198820.

Courtesy transportation is available for customers whose vehicles are involved in a product program and still within the warranty coverage period. Owners may also call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The NHTSA Campaign Number for this recall is 18V-868.

Sean ReyesGM Recalls More Than 150 Vehicles for Damaged Airbag Modules

Ford Motor Company Recalls Nearly 1 Million Ford F-Series Trucks

Ford Motor Company is recalling 874,082 F-150 and Super Duty trucks due to an engine block heater cable that has created a fire concern.

The recall applies to Ford F-150 and F-Series Super Duty trucks in North America, where an engine block heater is used by truck owners to help keep engines warm and start more efficiently on cold winter days. The cable hangs off of the truck and is often attached to an extension cord plugged into a house or garage.

The defect: water and other contaminants may enter the block heater cable’s splice connector causing corrosion and damage. When the heater is plugged in, prolonged corrosion can cause a resistive short and increase the risk of overheating, melting wires, and potential fire…Read more on FordAuthority.com

Sean ReyesFord Motor Company Recalls Nearly 1 Million Ford F-Series Trucks

Daimler Recalls More Than 200,000 Mercedes-Benz Vehicles for Airbag Issue

Laguna Hills, CA – Dec. 24, 2018 – Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Cabriolet, Coupe, 4Matic, Plug-In Hybrid and AMG vehicles equipped with Audio 20 head units and automatic child seat recognition due to issues with passenger side airbag protection. The potential number of units affected is 104,663.

The Defect

According to the NHTSA Recall Safety Report, Daimler AG, the manufacturer of Mercedes-Benz vehicles, has determined that certain C-Class and GLC vehicles (205 and 253 platforms) which have been equipped with Audio 20 head units and automatic child seat recognition, could have a potential safety risk.

Due to a signal logic error, the status of the passenger side airbags may display incorrectly in the center console, resulting in the user failing to be informed correctly about the actual activation status of the passenger side airbags. A potential false passenger classification could increase the risk of injury for the passenger in case of a crash, and with an incorrect activation status shown, the user will not be warned to correct the situation for maximum safety.

If the passenger air bag is incorrectly displayed as ‘ON’ when it is not, both the driver and the front seat passenger may be unaware that the air bag will not deploy in the event of a crash, increasing their risk of injury. While there is a chance that the customer may be made aware of the issue by an incorrect display of the passenger airbag status (such as both on and off lights glowing), in other cases the customer will not receive an advance warning due to the nature of issue (the incorrect light glowing).

Timeline of Events

In late February 2018, DAG launched initial investigations based on an isolated field report which described a condition in which both the airbag off and on light were displayed at the same time. In March 2018, a second vehicle showed similar symptoms in the field, and was requested by DAG for further analysis. By late April 2018, these analyses indicated that there was a potential signal logic error between the seat mat, the head unit, and the display in the center console on the second vehicle. In May 2018, subsequent analyses were begun in an attempt to identify a possible root cause for the error.

In June and July 2018, analyses results pointed to a potential timing issue of the head unit. In August 2018, DAG and the supplier performed further testing, and the potential for both lights to be displayed at the same time, and also an incorrect light to be displayed, was confirmed. In September 2018, the potential consequences of an incorrect display of the passenger airbag status were analyzed, and in October 2018, a plant action was launched to rework first, all affected vehicles within reach of the plant at that time, and second, to rework potentially affected vehicles in the field as they were identified. In November 2018, DAG determined that the possibility of a potential safety risk existing could not be definitively ruled out and issued the recall. A change of the head unit software ensured that this issue could no longer occur from October 12, 2018, onwards.

The Solution

MBUSA will notify owners, and dealers will update the audio head unit software, free of charge. All involved vehicles remain covered under the new vehicle warranty. The recall is expected to begin January 2, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. Owners may also call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The NHTSA Campaign Number for this recall is 18V-838.

Sean ReyesDaimler Recalls More Than 200,000 Mercedes-Benz Vehicles for Airbag Issue

Volkswagen Recalls More Than 1,000 Vehicles Due to Potential Fuel Leak

Laguna Hills, CA – December 24, 2018 – Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Audi TT Roadster, TT Coupe, A3 Sedan and A3 Cabriolet vehicles due to a fault in the fuel line connection. The potential number of units affected is 1,104.

The Defect

According to the NHTSA Recall Safety Report, recalled vehicles were manufactured between March 9, 2018 and April 13, 2018 and have received fuel lines built in a specific time period where dimensional deviations in production may have occurred. These vehicles are also equipped with a guiding sleeve for the assembly of the fuel line to the quick connector. Due to the dimensional deviations at the fuel line, the guiding sleeve may not be leak-proof at the connection point.

The underhood fuel supply hose quick connector may also not be securely attached to the fuel supply line, creating a risk that the fuel line may open at the quick connector, which may cause fuel to leak into the engine compartment. Leaking fuel in the presence of an ignition source may result in a fire. The customer may recognize a fuel odor in the vehicle prior to fuel igniting.

Timeline of Events

On September 20, 2018, the U.S. market was made aware of a possible issue and began working to obtain additional information. On October 05, 2018, the U.S. market informed AUDI AG about a few single field cases on 2018 MY Audi A3 vehicles (vehicles with production dates in early April 2018). The regular fault elimination process was started. On November 01, 2018, Audi received information from Volkswagen AG about a similar issue occurring on certain Volkswagen brand vehicles. The Audi AG Product Safety Committee was subsequently informed.

Between November 5 and 27, 2018, Audi AG conducted an investigation of field incidents, and an analysis regarding root cause, scope, influences and impacts, and the results were such that on November 28, 2018, the Audi AG Product Safety Committee made the determination of a safety defect and decided to conduct a voluntary recall.

The Solution

Volkswagen will notify owners, and Audi dealers will inspect the affected fuel line connection. The guiding sleeve will be removed, and a tension test will be performed to assure secure locking. The dealers will secure the fuel line connection, as necessary, free of charge. The recall is expected to begin December 20, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen’s number for this recall is 20BK.  Owners may also call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The NHTSA Campaign Number for this recall is 18V-863.

Sean ReyesVolkswagen Recalls More Than 1,000 Vehicles Due to Potential Fuel Leak

Mercedes-Benz Recalls More Than 6,000 Vehicles for Faulty Steering Rack Locknut

Laguna Hills, CA – December 24, 2018 – Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2019 Coupe and Cabrio vehicles due to a faulty nut in the steering rack. The potential number of units affected is 6,162.

The Defect

According to the NHTSA Recall Safety Report, Daimler AG (“DAG”), the manufacturer of Mercedes-Benz vehicles, determined that on certain vehicles with rear-wheel drive, a locknut in the steering rack might have internal material cracks. Additionally, six vehicles were identified as having been previously repaired using the affected locknut. In the unlikely event that such a locknut was installed in the affected vehicle population, large lateral forces, such as those encountered by impacting a curb during maneuvering or parking, could cause the locknut to break. This could also cause the steering to become fixed in a static position, which would increase the risk of a crash.

Timeline of Events

In February 2018, the supplier of the steering rack informed DAG about instances of broken locknuts in the supplier’s production process. Subsequently, DAG launched investigations of this issue together with the supplier. It was determined that the material of a certain batch of locknuts might have internal cracks due to a process deviation at a sub-supplier, and it was concluded that locknuts exhibiting this issue would be identified in the production process of the supplier by the installed quality inspections and application of defined loads and forces to the steering racks in the production process. These conclusions were confirmed by additional high-stress load testing of potentially affected locknuts.

After this investigation was completed, DAG determined in March 2018 that no safety relevance for this issue existed, as all potentially affected locknuts or steering racks would be identified in the supplier’s production process. However, in June 2018, DAG was informed about an instance of a fixed steering assembly during unloading of a new vehicle at a dealer in Asia. The steering rack of this vehicle was shipped to the supplier for investigation and in mid-July 2018 a broken locknut was identified as the root cause. Subsequently, the investigation of the aforementioned issue was re-opened in order to clarify why the locknut was not identified as faulty during the production process of the supplier.

Between August and September 2018, it was concluded that the locknut in question had internal cracks in the material, thus making it impossible for those cracks to be detected by the installed quality inspections at the supplier. Until then, it was assumed that all cracks would be visible on the surface and thus be detectable by the installed magnetic particle testing. Furthermore, it was concluded that the existing conformity-of-production tests that apply defined forces to each steering rack might not in every case lead to a detection of an affected locknut in the supplier’s production process.

In October 2018, further testing was carried out to analyze the forces potentially occurring during vehicle operation as well as the speeds and driving situations under which such forces might occur. It was concluded that a breakage of an affected locknut would only occur under maximum forces acting on the steering rack. Such forces typically appear in case of contact with the curb during parking or maneuvering of the vehicle. These driving situations usually occur at low speeds. At the same time, the range of potentially affected vehicles was determined by analyzing logistics documents of the complete supply chain.

In November 2018, DAG determined that a potential safety risk cannot be ruled out, and voluntarily issued a recall.

The Solution

As a precautionary measure an authorized Mercedes-Benz dealer will replace the steering rack on the affected vehicles. The steering racks to be installed in the scope of the recall contain locknuts which meet production specifications. MBUSA does not plan to provide notice about pre-notice reimbursement to owners since all involved vehicles remain covered under the new vehicle warranty. The recall is expected to begin January 25, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. Owners may also call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The NHTSA Campaign Number for this recall is 18V-850.

Sean ReyesMercedes-Benz Recalls More Than 6,000 Vehicles for Faulty Steering Rack Locknut

Mercedes-Benz Recalls Station Wagons for Improperly Mounted Spoiler

Laguna Hills, CA – December 24, 2018 – Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 Mercedes-Benz E450 4Matic Wagon and E63S AMG Wagon vehicles due to an incorrectly mounted spoiler. The potential number of units affected is 16.

The Defect

According to the NHTSA Recall Safety Report, due to a deviation in the production process, the tailgate spoiler might not have been mounted according to current production specification. The affected vehicles have a tailgate mounted spoiler that may not be properly attached and therefore could detach while driving at high speeds with no warning to the driver. If the tailgate mounted spoiler detaches while driving, it can become a road hazard, increasing the risk of a crash.

Timeline of Events

At the end of October 2018, DAG launched initial investigations based on an individual field report from outside the U.S. in which a customer allegedly experienced the subject condition outlined above. No third-party damages or personal injuries were reported. The parts of the affected vehicle were analyzed and indicated an incorrect mounting of the tailgate spoiler.

In November 2018, further analysis determined that due to a deviation in the production process the tailgate spoiler might not have been mounted according to current production specification. Further investigations were performed to analyze potential impacts and to determine which vehicles might potentially be affected. DAG then determined that a potential safety risk could not be ruled out.

The Solution

MBUSA will notify owners, and dealers will inspect and correct the mounting of the spoiler, as necessary, free of charge. The recall is expected to begin December 19, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA’s number for this recall is 2018120002. Owners may also call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The NHTSA Campaign Number for this recall is 18V-849.

Sean ReyesMercedes-Benz Recalls Station Wagons for Improperly Mounted Spoiler

Porsche Recalls More Than 100 Vehicles for Brake Line Corrosion

Laguna Hills, CA – December 19, 2018 – Porsche Cars North America, Inc. (Porsche) is recalling certain 2018 Porsche Panamera Turbo S Hybrid Executive, Panamera 4 Hybrid, Panamera Turbo S Hybrid, Panamera 4 Hybrid Executive, Panamera 4 Hybrid Sport Turismo, and Panamera Turbo S Hybrid Sport Turismo vehicles due to potential corrosion in the brake lines. The potential number of units affected is 112.

The Defect

According to the NHTSA Recall Safety Report, the brake lines installed on the front axle may corrode over time. Due to the corrosion within the line, it is possible that the filter of the hydraulic unit may become clogged by corrosive particles, which may affect the front axle braking performance. Braking ability that is reduced due to a corroded brake line can increase the risk of a crash. Due to corrosive particles within the brake line and a potentially congested hydraulic unit, the braking performance of the front axle may be impaired.

Timeline of Events

On October 8, 2018, the vehicle production plant discovered brake lines with signs of corrosion. An analysis revealed a negative production influence which had been caused by the supplier. On November 12, 2018, this matter was presented to the Working Group of the Product Safety Committee at Dr. Ing. h.c. F. Porsche AG, and on November 21, 2018, the Product Safety Committee determined that this was a case of a safety defect and decided to implement a voluntary safety recall.

The Solution

Porsche will notify owners of the affected vehicles to be recalled to the workshop to have the brake line and other possibly damaged braking components (e.g. hydraulic unit) replaced by the dealer with parts manufactured according to specification, free of charge. The recall is expected to begin January 27, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche’s number for this recall is AJ11. Owners may also call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The NHTSA Campaign Number for this recall is 18V-841.

Sean ReyesPorsche Recalls More Than 100 Vehicles for Brake Line Corrosion

Honda Recalls Nearly 500 Vehicles for Structural Defect

Laguna Hills, CA – December 21, 2018 – Honda (American Honda Motor Co.) is recalling certain 2019 Honda Ridgeline and Pilot vehicles due to an insecure center pillar which can interfere with airbag deployment. The potential number of units affected is 403.

The Defect

According to the NHTSA Recall Safety Report, supplier manufacturing records identified a specific production period of right front roof side rails affected by an improper manufacturing process. Affected vehicles may have larger-than-specified mounting holes for the clip that secures the right center pillar garnish. In the event of a crash necessitating right side curtain airbag deployment, the clip may not hold the center pillar garnish in position and may potentially interfere with curtain airbag deployment. In the event of a crash, if the curtain air bag does not deploy as intended, it can increase the risk of injury.

Timeline of Events

On October 23, 2018, a loose right center pillar garnish was discovered during vehicle assembly, prompting a hold and stop shipment to be placed on all vehicles while an inquiry was made to the supplier. The supplier informed Honda that a recent repair to the die mold that punches the mounting hole for the right center pillar garnish clip was inappropriate, resulting in burrs in the sheet metal. These burrs were removed with grinding tools, which inadvertently increased the diameter of the mounting hole.

On October 24, 2018, with the suspect range of parts identified and manufacturing errors corrected by the supplier, Honda measured the retention force of all suspect right center pillar garnish clips. The vehicles with right center pillar garnish clips that met the retention force specification were released from hold. Honda investigated the potential consequences of a loose right center pillar garnish clip, and on November 20, 2018, Honda determined that the potential for FMVSS noncompliance existed and decided to conduct a safety recall.

As of November 20, 2018 Honda had not received any warranty claims, field reports, nor reports of crashes or injuries related to this issue.

The Solution

Honda will notify owners, and dealers will install a bracket on the right center pillar that will securely hold the center pillar trim clip, free of charge. Because the limited new vehicle warranty on all affected vehicles would have provided a free repair for the problem addressed by this recall, without any payment by the owner, reimbursement for pre-notification repairs will not be offered. The recall is expected to begin January 25, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda’s number for this recall is D3D. Owners may also call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The NHTSA Campaign Number for this recall is 18V-848.

Sean ReyesHonda Recalls Nearly 500 Vehicles for Structural Defect

Ford Recalls Nearly 3,000 Focus Vehicles Due To Potential Clutch Fracture

Laguna Hills, CA – December 20, 2018 – Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission due to potential clutch fracture. The potential number of units affected is 2,828.

The Defect

According to the NHTSA Recall Safety Report, affected vehicles are equipped with the 1.0L Fox GTDI engine and B6 manual transmission and may experience clutch slip, potentially resulting in elevated system operating temperatures. Repeated high-energy clutch slip input can lead to premature clutch lining wear, and this can subsequently cause a reduction in the mechanical properties of pressure plate material. After repeated cyclic heating and cooling events, cracks may develop around the outer edge of the pressure plate.

The torque capacity reduction that occurs due to clutch lining wear can cause additional slippage and introduce excessive energy and heat into the pressure plate. Eventually, a structural failure or fracture of the pressure plate may occur, leading to clutch cover and transmission housing breaches, which can potentially cause a leak of transmission fluid. A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire in the engine compartment.

Vehicle operators may notice clutch odor and smoke, and reduced vehicle performance, which are indications of a potential clutch slip condition prior to pressure plate fracture.

Timeline of Events

As part of an earlier recall, Ford’s Field Review Committee approved field action 18S07 (18V169) March 5, 2018. Between April and August 2018, Ford of Europe continued to monitor field data related to the subject vehicles, and between September and October 2018, a review of field data identified two reports of clutch pressure plate damage on European vehicles. Of these, one vehicle was equipped with a 1.5L and one equipped with a 1.0L engine and B6 manual transmission. Both were built after the timeframe for the previous field action.

Additional engineering investigation and testing identified a wider suspect population of vehicles built with clutch pressure plates manufactured after the field action but prior to a February 2018 material change to the clutch pressure plate. Ford of Europe’s Critical Concern Review Group reviewed this issue on October 10, 2018.

Analysis of field data for U.S. vehicles equipped with the B6 manual transmission identified no reports of pressure plate damage on vehicles built after the timeframe for the previous field action, but on November 19, 2018, Ford’s Field Review Committee reviewed the concern and approved an incremental population of 2,828 vehicles to 18S07 due to two reports of underhood fire on vehicles with similar transmissions in Europe – although no reports have been made in the U.S. for any similar problems.

The Solution

Ford will notify owners, and dealers will update vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. The recall is expected to begin January 7, 2019. Owners may contact Ford at 1-866-436-7332. Ford’s number for this recall is 18S07. Owners may also call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The NHTSA Campaign Number for this recall is 18V-845, and this recall is an expansion of recall 18V-169.

Sean ReyesFord Recalls Nearly 3,000 Focus Vehicles Due To Potential Clutch Fracture