BMW recalls vehicles with defective steering wheels

 

Westwood, N.J. – July 3, 2018 – BMW of North America has recalled more than 50 vehicles potentially equipped with defective steering wheels, according to documentation submitted to the National Highway Transportation Safety Administration.

The campaign affects 2018-2019 BMW X-3 xDrive30i, sDrive30i and M40i sport utility vehicles produced between April 26, 2018, and May 2, 2018. The German automaker suspects one-quarter of the vehicles referenced in the action contain the defective parts.

The Defect

Affected models feature steering wheels with defective Active Lane Keeping Assistant sensors. In the event that these sensors fail, drivers may not be alerted when the steering wheel is unattended, increasing the likelihood of a collision. However, BMW has yet to receive reports connecting the problematic parts to any accidents or injuries.

Timeline of Events

On April 30, 2018, BMW’s steering wheel supplier reported that some previously installed assemblies may not have Active Lane Keeping Assistant functionality. Specifically, the sensors installed in the wheels were deemed incompatible with this advanced feature. The car company immediately initiated an engineering, during which time technicians performed field tests and confirmed the suppliers’ suspicions.

Following these findings, BMW reviewed its production records and cross-checked them with data from the parts vendor to determine the breadth of the issue. Then, on May 30, 2018, quality assurance personnel reviewed the matter and called for a voluntary safety recall.

BMW notified dealers of the forthcoming action June 6, 2018.

The Solution

The automaker has directed dealers to inspect and, if necessary, replace the steering wheels in affected vehicles free of charge, according to an NHTSA recall acknowledgment document. BMW intends to notify owners via first-class mail July 23, 2018. Those in need of assistance prior to the start of the recall campaign can speak with BMW customer service by calling (800) 525-7417. Owners can also reach out to the NHTSA directly using the agency’s toll-free Vehicle Safety Hotline at (888) 327-4236.

Sean ReyesBMW recalls vehicles with defective steering wheels

BMW recalls vehicles with defective water pumps

Westwood, N.J. – May 18, 2018 – BMW of North America has recalled almost 48,000 vehicles potentially equipped with defective electric auxiliary water pumps, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects numerous models across multiple brands, including:
  • 2011-2012 BMW 550i and 550i xDrive sedans produced between April 23, 2010, and Sept. 14, 2011.
  • 2010-2012 BMW 550i Gran Turismo and 550i Gran Turismo xDrive sedans produced between July 30, 2009, and Sept. 8, 2011.
  • 2012 BMW 650i and 650i xDrive coupes produced between Dec. 10, 2010, and Sept. 15, 2011.
  • 2012 BMW 650i and 650i xDrive two-door convertibles produced between Jan. 12, 2011, and Oct. 31, 2011.
  • 2009-2012 BMW 750i, 750i xDrive, 750Li, 750Li xDrive and 760Li sedans produced between Oct. 14, 2008, and Sept. 13, 2011.
  • 2011-2012 BMW ActiveHybrid7 sedans produced between Sept. 24, 2010, and Sept. 6, 2011.
  • 2010-2012 BMW X5 xDrive 50i and X5 M sport utility vehicles produced between July 30, 2009, and Nov. 19, 2011.
  • 2008-2012 BMW X6 xDrive 50i and X6 M sport utility vehicles produced between Nov. 15, 2007, and Nov. 18, 2011.
  • 2010-2011 BMW X6 Hybrid sport utility vehicles produced between Sept. 14, 2009, and Sept. 12, 2011.
  • 2007-2012 Mini Cooper S and JCW coupes produced between June 28, 2007, and Sept. 23, 2011.
  • 2008-2012 Mini Cooper S Clubman and JCW Clubman coupes produced between Jan. 28, 2008, and Sept. 23, 2011.
  • 2011-2012 Mini Cooper S Convertible and JCW Convertible coupes produced between Oct. 28, 2010, and Sept. 23, 2011.
  • 2011-2012 Mini Cooper S Countryman and Cooper S Countryman ALL4 four-door hatchbacks produced between Jan. 19, 2011, and Sept. 13, 2011.
  • 2012 Mini Cooper S Coupe and JCW Coupe models produced between June 22, 2011, and Sept. 23, 2011.
  • 2012 Mini Cooper S Roadster and JCW Roadster coupes produced between Aug. 11, 2010, and Sept. 21, 2011.
  • 2010-2012 Rolls Royce Ghost sedans produced between Jan. 24, 2011, and Sept. 25, 2011.
BMW suspects just 1 percent of the vehicles referenced in the recall contain the defective parts.
The Defect
Affected vehicles contain engine control unit-driven electric auxiliary water pumps that may overheat within high-temperature environments. Specifically, the circuit boards installed in these components are prone to heat due to a critical design flaw. Consequently, electric auxiliary water pumps using these circuit boards might overheat to an extent that causes smoldering, which in turn increases the likelihood of engine fire. This threat poses a serious safety hazard to occupants. However, BMW has yet to receive reports connecting the defect to any accidents or injuries.
Timeline of Events
BMW engineers first noticed instances of electric auxiliary water pump failureback in June 2009, according to an earlier defect report submitted to the NHTSA. This discovery prompted additional internal testing, which revealed an issue with the circuit board assemblies installed in the pumps. Later in September 2009, Mini, a BMW brand, discovered a vehicle that suffered electric auxiliary water pump failure. BMW initiated a field monitoring program in response.
In May and June 2010, the automaker came across two other vehicles that showed signs of engine compartment burning. This finding prompted BMW to form a special task force to address the issue. The group, in November 2010, confirmed that the vehicles experienced engine compartment fires due to electric auxiliary water pump failure linked to circuit board degradation. The company continued to monitor the field for the next year, during which time 81 vehicles worldwide suffered electric auxiliary water pump failure. Four of these vehicles experienced engine compartment fires.
In December 2011, BMW completed internal tests involving both BMW and Mini vehicles. On Jan. 3, 2012, the automaker initiated a voluntary safety recall involving more than 88,000 vehicles across both brands.
More than four years later in October 2017, BMW received a field report detailing an instance of electric auxiliary water pump failure in a 2011 Mini Cooper S. The company evaluated the vehicle referenced in the report and confirmed the root cause. BMW then found that this particular model was not included in the 2012 recall, which forced it to reassess its engineering and field data. This review revealed multiple instances in which BMW had inspected damaged vehicles that showed signs of electric auxiliary water pump failure, including BMW 550i and 750i sedans. The automaker then launched a formal review of the amended electric auxiliary water pump assemblies installed in vehicles following the 2012 recall campaign and found that these fixtures were failure-prone despite the presence of enlarged circuit path spaces, hall sensor holder gaps and improved plating and soldering.
BMW reviewed its production records and determined that models across its brand, Mini and Rolls Royce were affected. On April 11, 2018, the car manufacturer initiated another voluntary safety recall.
The Solution
BMW has directed dealers to replace the electric auxiliary water pumps in affected vehicles free of charge, according to an NHTSA recall acknowledgement document. However, the automaker is still developing replacement parts. That said, the company plans to reach out to owners June 11, and once more when replacement fixtures become available. Owners in need of assistance prior to the start of the recall can connect with BMW customer service personnel by calling (800) 525-7417. Mini owners should call (866) 825-1525, while individuals with recalled Rolls Royce vehicles should use (877) 877-3735. Owners can, of course, contact the NHTSA directly using its Vehicle Safety Hotline at (888) 327-4236.
Sean ReyesBMW recalls vehicles with defective water pumps

BMW recalls luxury cars with defective air bags

 

Westwood, N.J. – Feb. 22, 2018 – BMW of North America has recalled a handful of vehicles potentially equipped with defective head air bags, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects 2018 Rolls-Royce Ghost luxury sedans produced between Nov. 24, 2017, and Dec. 7, 2017.

BMW estimates that just 4 percent of the recalled models actually contain the defective components.

The Defect

Affected vehicles may include damaged head air bags that might not inflate properly upon deployment due to out-of-specification headliner installation. This poses a serious risk to passengers as the defect could leave the vulnerable to head trauma in the event of a crash. However, BMW has not received any reports connecting the defective safety features to any accidents or injuries.

Timeline of Events

BMW quality assurance personnel on Jan. 23, 2018, learned that engineers had discovered a damaged air bag during assembly. The British automaker immediately quarantined and blocked shipment of potentially effected vehicles.

In the days following the initial discovery, BMW conducted several tests to determine the root cause of the damaged air bag and eventually learned that the headliners on the the problematic sedans had been installed incorrectly, interfering with the operation of the safety feature. The car company also reviewed production records to ascertain just how many vehicles might contain nonfunctioning head air bags.

On Jan. 31, 2018, BMW decided to conduct a voluntary safety recall. The organizations notified dealers of the action Feb. 7, 2018.

The Solution

BMW directed dealers to inspect and replace the head air bags in affected vehicles free of charge, according to an NHTSA recall acknowledgment document. None of the models involved in this recall have been sold to customers. Therefore, BMW will not be sending out customer notifications. However, any owners with related concerns can contact BMW customer service personnel at (877) 877-3735. They can also reach out to the NHTSA directly using its toll-free vehicle safety hotline at (888) 327-4236.

Sean ReyesBMW recalls luxury cars with defective air bags

BMW recalls luxury cars with defective air bags

 

Westwood, N.J. – Feb. 22, 2018 – BMW of North America has recalled a handful of vehicles potentially equipped with defective head air bags, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects 2018 Rolls-Royce Ghost luxury sedans produced between Nov. 24, 2017, and Dec. 7, 2017.

BMW estimates that just 4 percent of the recalled models actually contain the defective components.

The Defect

Affected vehicles may include damaged head air bags that might not inflate properly upon deployment due to out-of-specification headliner installation. This poses a serious risk to passengers as the defect could leave the vulnerable to head trauma in the event of a crash. However, BMW has not received any reports connecting the defective safety features to any accidents or injuries.

Timeline of Events

BMW quality assurance personnel on Jan. 23, 2018, learned that engineers had discovered a damaged air bag during assembly. The British automaker immediately quarantined and blocked shipment of potentially effected vehicles.

In the days following the initial discovery, BMW conducted several tests to determine the root cause of the damaged air bag and eventually learned that the headliners on the the problematic sedans had been installed incorrectly, interfering with the operation of the safety feature. The car company also reviewed production records to ascertain just how many vehicles might contain nonfunctioning head air bags.

On Jan. 31, 2018, BMW decided to conduct a voluntary safety recall. The organizations notified dealers of the action Feb. 7, 2018.

The Solution

BMW directed dealers to inspect and replace the head air bags in affected vehicles free of charge, according to an NHTSA recall acknowledgment document. None of the models involved in this recall have been sold to customers. Therefore, BMW will not be sending out customer notifications. However, any owners with related concerns can contact BMW customer service personnel at (877) 877-3735. They can also reach out to the NHTSA directly using its toll-free vehicle safety hotline at (888) 327-4236.

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BMW recalls vehicles with defective crankcases

 

Woodcliff Lake, N.J. – Nov. 6, 2017 – BMW of North America has recalled more than 740,000 vehicles potentially equipped with defective crankcases, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects numerous models, including:

  • 2008-2011 BMW 128I sedans.
  • 2007-2011 BMW 328I sedans.
  • 2007-2011 BMW 525I sedans.
  • 2007-2011 BMW 528I sedans.
  • 2007-2011 BMW 530I sedans.
  • 2007-2011 BMW X3 sport utility vehicles.
  • 2007-2011 BMW X5 sport utility vehicles.
  • 2007-2011 BMW Z3 coupes.

The German automaker has yet to indicate what percentage of the vehicles referenced in the recall contain the defective parts.

The Defect

The models included in this action could contain defective crankcases with positive crankcase ventilation valve heaters that are prone to short-circuiting. These features pose a serious threat to occupants, as they increase the risk of fire. This could occur during operation or when the vehicle is stationary and switched off.

Timeline of Events

In early 2009, BMW received a field incident report referencing a 2007 X5 SUV that had sustained heat damage, according to an incident chronology document submitted to the NHTSA. The car company inspected the vehicle and reviewed the information in the report. These inquires failed to yield a root cause. As a result, BMW initiated a field monitoring program. In late 2009, the automaker received another incident report addressing a 2006 BMW 3 Series sedan with heat damage. BMW received additional reports in early 2010 and later determined that many vehicle owners dealing with heat damage had likely extinguished the resulting fires on their own. The organization launched a parts-return program to collect components from the damaged vehicles for testing.

Between 2011 and 2012, the car company performed internal tests on the returned parts using microscopy, ultrasound and X-ray technology. These analyses revealed that the PCV valve heaters in the affected models were prone to degradation. Those that fully broke down were cited as the root cause of the heat damage. Since no injuries or accidents had been reported, BMW chose to hold off on issuing a recall and instead decided to reinitiate field monitoring.

In 2016 and early 2017, BMW Canada revisited the PVC valve heater issue at the request of Transport Canada. Further analyses revealed that affected vehicles could “age out” of the condition. The testing also showed that the damage occurred between the second and eighth year of ownership. With this new information in hand, BMW met with the NHTSA in October 2017 and submitted a Part 579 report detailing ongoing field monitoring, as well as potential mitigation actions that may work in the U.S. market. The automaker then reviewed internal manufacturing and supplier records to determine the extent of the problem.

BMW decided to conduct a voluntary safety recall Oct. 25.

The Solution

BMW intends to direct dealers to replace PCV valve heaters in affected vehicles free of charge. The company plans to notify both dealers and owners Dec. 18. However, owners in need of more immediate assistance can contact BMW customer service at (800) 525-7417. They can also reach out to the NHTSA directly through its Vehicle Safety Hotline at (888) 327-4236.

 

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BMW recalls vehicles with defective occupant detection features

Recall Masters  – October 24, 2017

BMW recalls vehicles with defective occupant detection features

MW of North America has recalled more than 85,000 vehicles potentially equipped with defective front passenger-side occupant detection mats, according to documentation filed with the National Highway Transportation Safety Administration. The campaign affects 2006-2010 BMW X-3 sport utility vehicles with production dates ranging from Nov. 20, 2005 to Aug. 31, 2010. The German automaker suspects roughly 9 percent of the models referenced in the recall contain the defective features.

The Defect

The vehicles named in this campaign could contain front passenger-side occupant detection mats prone to fatigue-based cracking. BMW engineers speculate that high volumes of passenger entries and exits, combined with the dimensions of the vehicle floor board area, lead to the development of micro-fissures that eventually interrupt underlying conductive pathways and cause complete failure of the occupant detection system. This poses a serious hazard to passengers, as such a failure may inhibit air bag activation in the event of a crash. However, BMW has not received reports linking the defect to any accidents or injuries…

Read the entire article on the Recall Masters website

Sean ReyesBMW recalls vehicles with defective occupant detection features

BMW recalls vehicles with defective seatbelts

Recall Masters -September 8, 2017

BMW recalls vehicles with defective seatbelts

BMW of North America has recalled dozens of vehicles possible equipped with defective seat belt assemblies, according to documentation filed with the National Highway Transportation Safety Administration. The campaign affects 2018 BMW 4 Series and M4 convertibles with production dates ranging from July 7, 2017 to July 25, 2017. The German automaker suspects 1 percent of the total vehicles named in the recall contain the damaged parts.
The Defect
Affected models are believed to include driver and passenger seat belt assemblies with defective Emergency Locking Retractors, the vehicle-sensitive mechanisms of which may fail due to incompatibility issues. This could inhibit ELR functionality and put occupants at risk during traffic accidents. However, BMW has yet to receive field reports connecting the defect to any accidents or injuries…

Read the entire article on the Recall Masters website

Sean ReyesBMW recalls vehicles with defective seatbelts

BMW recalls vehicles with defective seatbelts

 

Westwood, N.J. – Sept. 8, 2017 – BMW of North America has recalled dozens of vehicles possible equipped with defective seat belt assemblies, according to documentation filed with the National Highway Transportation Safety Administration. The campaign affects 2018 BMW 4 Series and M4 convertibles with production dates ranging from July 7, 2017 to July 25, 2017. The German automaker suspects 1 percent of the total vehicles named in the recall contain the damaged parts.

The Defect

Affected models are believed to include driver and passenger seat belt assemblies with defective Emergency Locking Retractors, the vehicle-sensitive mechanisms of which may fail due to incompatibility issues. This could inhibit ELR functionality and put occupants at risk during traffic accidents. However, BMW has yet to receive field reports connecting the defect to any accidents or injuries.

Timeline of Events

Engineers at an unspecified BMW assembly facility discovered the defect seat belt assemblies during a post-production test drive on July 17, 2017. These fixtures failed to perform up to standard during braking and cornering tests. BMW personnel examined the seat belts in the vehicle subjected to road testing and determined that its ELRs did not activate properly. The car company then shipped the defective features to the German ELR provider ZF TRW Automotive for internal analysis. Quality assurance staff at the parts manufacturer determined that the ELRs were the product of ineffective production processes. Specifically, assemblers had equipped with parts with incompatible vehicle-sensitive mechanism housings, which inhibited the operation of this feature.

After receiving these results, BMW conducted multiple investigations to determine how many vehicles had been fitted with the defective parts. With the information in hand, the vehicle manufacturer launched a voluntary safety recall on Aug. 7, 2017. BMW contacted owners nine days later.

On Aug. 25, BMW announced a delivery delay for approximately 1200 4 Series convertibles believed to include the problematic seat belt assembly, according to internal documentation submitted to the NHTSA.

The Solution

BMW has requested that dealers inspect the seat belt assemblies on affected vehicles and replace them if necessary, with no charge to the customer. The company is expected to notify owners Oct. 9, according to the NHTSA. However, those in need of more immediate assistance are encouraged to reach out to BMW customer service personnel at (800) 525-7417 or call the NHTSA Vehicle Safety Hotline at (888) 327-4236.

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BMW recalls vehicles with Takata air bags

 

Westwood, N.J. – Aug. 31, 2017 – BMW of North America has recalled more than 3,400 vehicles possibly equipped with defective Takata air bag inflators, according to documentation filed with the National Highway Transportation Safety Administration. The campaign, which amends an earlier action initiated in September 2016, affects 2012-2013 X-3 xDrive28i and xDrive35i sport utility vehicles with production dates ranging from Nov. 8, 2011 to April 20, 2012. BMW estimates that 1 percent of the total vehicles named in the recall contain the problematic safety features.

The Defect

Affected models are believed to include Takata front driver-side air bag assemblies with inflator modules that are incorrectly welded and therefore prone to disconnection in the event of a crash. In such a scenario, metal air bag components could disperse with a high rate of speed throughout the cabin, potentially harming or killing occupants.

Car manufacturers across the globe have been dealing with this particular defect for more than two years, The New York Times reported. Safety officials attribute 17 deaths and hundreds of serious injuries to defective Takata air bags. However, BMW has yet to receive any reports connecting the air bag inflator modules in this latest recall to accidents of injuries.

Timeline of Events

On Sept. 20, 2016, BMW issued a safety recall with the NHTSA identification code 16V-683. Soon after, the automaker asked Takata to initiate an internal investigation aimed at reviewing air bag module installation records across all production sites. BMW requested this action after reviewing additional field reports and recovered parts. On July 20, 2017, Takata shared the preliminary results of this investigation, which indicated that two more air bag modules produced by the company could potentially harm passengers. Eleven days later, the parts manufacturer recommended that BMW issue a safety recall to correct the potentially defective parts.

BMW analyzed its production logs and pinpointed models containing the air bag inflator modules mentioned in the Takata report. On Aug. 2, 2017, safety officials for the British automaker decided to launch a voluntary recall action. BMW notified dealers of the action Aug. 8.

The Solution

The car manufacturer has ordered dealers to replace the front driver-side air bag assemblies in the affected vehicles free of charge, according to NHTSA documents. BMW intends to notify owners via first-class mail on or around Oct. 2. Those in need of more immediate assistance can contact BMW customer service representatives at (800) 525-7417 or call the NHTSA Vehicle Safety Hotline at (888) 327-4236.

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