Detroit, MI — June 24, 2015 — According to multiple sources, General Motors has recalled multiple models of trucks for different reasons. Examining them both, businesses should understand the necessity of recall statement accuracy when seemingly competing information is released at the same time, potentially confusing dealers and consumers.
While GM Authority reports that the manufacturer is recalling 2015 Chevrolet Colorado and GMC Canyon trucks for brake-related issues, Consumer Affairs states that some of these same models are also being recalled for misaligned airbag inflators. Though the latter source doesn’t specifically mention manufacturer Takata, whose inflators have been the source of a massive recall effort recently, GM has recalled more than 300,000 vehicles for this particular issue.
The brake issue has affected 14,838 vehicles, and involves air pockets in the front brake calipers that could lead to dangerous brake fluid leaks. The result may be a higher possibility of a crash, and the source states that dealers will inspect and replace the faulty calipers starting July 10.
By comparison, the airbag recall already began in March and concerns a far smaller number of vehicles, just 40, as Consumer Affairs describes. However, the possible effects are more ambiguous, since the faulty inflators could either detach from the steering wheel, explode or simply not function properly on impact. Dealers are also inspecting and replacing the systems in question as needed.
The official number of vehicles affected by the Takata airbag problems seems to be confused. Reuters reported that manufacturers say 16.2 million vehicles could have faulty airbags, while the National Highway Traffic Safety Administration (NHTSA) has referred to both 30 million and 34 million defective parts from Takata at different times, the source says.
Because of possible conflicting information, consistency and accuracy matters in recall efforts to make a lasting improvement and increase consumer safety.