Ford Recalls Nearly 35,000 Vehicles Due to Missing Seat Brackets

Laguna Hills, CA – November 30, 2018 – Ford Motor Company (Ford) is recalling certain 2018 Lincoln Navigator, and Ford Expedition vehicles due to missing brackets in the center row seating. The potential number of units affected is 34,946.

The Defect

According to the NHTSA Recall Safety Report, the second row center seat track assemblies may be missing one or both of the J-Channel reinforcement brackets, possibly allowing the seat to move in the event of a crash. In the event of a crash, a seat that moves may not properly restrain the seat occupant, increasing their risk of injury.

This recall includes all vehicles produced with this seat configuration (second row bench [40/20/40]), which was a new design for the 2018 model year. The second row bench center (20%) seat is adjustable and can be positioned 70mm further forward than the outboard seats. The owner’s manual states the seat should be adjusted to its rearward position when it is occupied by older children or adults, including children in booster seats.

Timeline of Events

On August 30, 2018, Ford’s Critical Concerns Review Group (CCRG) reviewed a concern regarding missing J-channel reinforcement brackets on certain 2018 model year Expedition and Navigator second row bench center (20%) seats. This seat track assembly design, which was new for 2018 models, contains two J-channel reinforcement brackets, one left-hand and one right-hand. CCRG requested an assessment of center seat structural integrity with one or both J-channel bracket reinforcements missing.

During September and October 2018, directional CAE analysis was conducted on a rigidified body sheet metal structure with the second row center seat in the full rear and full forward seating positions, and a more detailed analysis simulating actual body sheet metal structure was performed under crash conditions to determine if the missing brackets presented a risk.

The in-depth CAE analysis, simulating the production vehicle design, indicated that the seat track missing one or both J-channel reinforcement brackets may peel or tear when the seat is adjusted in the fully forward or near fully forward position. This could lead to increased risk of injury during a crash, particularly for children seated in the middle row seating.

CAE was able to confirm that a seat adjusted in the full rearward seating position did not present this concern. On November 5, 2018, Ford’s Field Review Committee reviewed the concern and approved a recall; at this time, Ford was not aware of any reports of accident or injury related to this issue.

The Solution

Owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have the second row center (20%) seat inspected to determine if both J-channel brackets are installed. If one or both J-channel brackets are missing, dealers will replace the center seat frame assembly. There will be no charge for this service. Until the vehicle is serviced for this concern, customers are advised to adjust the center seat to its full rearward position. The recall is expected to begin December 17, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 18S37. Owners may also call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The NHTSA Campaign Number for this recall is 18V-805.

Sean ReyesFord Recalls Nearly 35,000 Vehicles Due to Missing Seat Brackets

Ford Recalls Nearly 300 Nautilus Vehicles Due to Air Bag Issue

Laguna Hills, CA – November 29, 2018 – Ford Motor Company (Ford) is recalling certain 2019 Lincoln Nautilus vehicles that are not equipped with Adaptive Front Steering, due to a defect in an air bag cover. The potential number of units affected is 268.

The Defect

According to the NHTSA Recall Safety Report, the driver airbag modules installed in vehicles may contain a plastic cover that was improperly injection-molded at the sub-tier supplier. A driver airbag cover that has not been properly molded may detach during an airbag deployment. If the air bag cover separates during deployment, it can increase the risk of injury in the event of a crash.

Timeline of Events

On September 27, 2018, Autoliv, the non-AFS driver airbag module Tier 1 supplier, notified Ford of a test anomaly that had occurred during a lot acceptance test (LAT) at high temperature on that day. Autoliv subsequently contained all suspect parts from that lot, and began an investigation into the cause of the failure.

In October 2018, Autoliv’s ongoing investigation discovered that the potential root cause could be attributed to the presence of knit lines in the area of the tear seam on the airbag cover substrate, and it was also revealed that the Tier 3 supplier (DEMO) made several adjustments to the cover injection-molding process without notifying the Tier 2 supplier (Eissmann) of the adjustments. These adjustments had resulted in the improper forming of the knit lines in the area of the cover tear seam.

The investigation also revealed that the injection-molding process change had been used on covers that were built into airbag module assemblies which had previously passed LAT and were subsequently installed in vehicles; therefore, an analysis to identify the release status of these vehicles was initiated. On November 5, 2018, Ford’s Field Review Committee reviewed the concern and approved a recall.

The Solution

Owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have the driver airbag module replaced. There will be no charge for this service. The recall is expected to begin in November 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 18S38. Owners may also call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The NHTSA Campaign Number for this recall is 18V-806.

Sean ReyesFord Recalls Nearly 300 Nautilus Vehicles Due to Air Bag Issue

Ford Recalls 215 Previously Recalled Vehicles for Potential Air Bag Malfunction

Laguna Hills, CA – November 27, 2018 – Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recalls 16V-384, 17V-024 or 18V-046. The potential number of units affected is 215.

The Defect

According to the NHTSA Recall Safety Report, in the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out. If the air bag does not inflate properly, there is an increased risk of injury in the event of a crash. All affected vehicles were previously repaired under safety recalls using passenger airbag module service parts manufactured with stop brackets with an incorrect material thickness. Ford identified the affected vehicle population by monitoring warranty repairs using its warranty system to identify vehicles repaired with a specific part number that contained incorrect material thickness stop brackets, and issued the subsequent recall for those vehicles alone, as the issue had been fixed at manufacturing level for subsequent builds.

Timeline of Events

For production validation (PV) testing, the supplier used a stop plate component that did not follow the proper production part approval process (PPAP) and was thicker than the specified material thickness. This resulted in a “false positive” validation test. The specified material thickness utilized in production was inadequate to provide expected performance. On October 4, 2018, Joyson Safety Systems (JSS) reported a production validation test failure while validating parts on a new production line at their Monclova plant on an airbag module produced as a service part for the 2010 through 2012 model year Fusion/Milan/MKZ vehicles.

On October 8, 2018, JSS observed a Lot Acceptance Test (LAT) failure on the same part produced at their Torreon plant. Parts used for LAT testing were  also assembled using an incorrect gage thickness stop plate. JSS halted production of the affected airbag modules and quarantined stock in its control. Investigation of the test failures identified that a stop plate utilized in the module assembly provided insufficient support during airbag deployment. This defect was declared to be an issue, potentially resulting in inflation gas leakage and incomplete airbag cushion inflation in the event of a crash. The subsequent investigation of the PV and LAT test failures further identified that PV testing for the initial production line at the Torreon facility was performed using similar stop plates produced with an incorrect material thickness.

On October 16, 2018, the PV and LAT test failures were brought into Ford’s Critical Concerns Review Group, and on October 25, 2018, Ford’s Field Review Committee reviewed the concern and approved a field action.

The Solution

Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall is expected to begin in late November 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 18S34. Owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have the vehicle’s passenger airbag module replaced. There will be no charge for this service. Owners may also call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The NHTSA Campaign Number for this recall is 18V-775.

Sean ReyesFord Recalls 215 Previously Recalled Vehicles for Potential Air Bag Malfunction

Ford Recalls Around 555 Ford Edge and Lincoln MKX Vehicles for Incorrect Door Striker Bolt

 

Lilburn, Georgia – September 25, 2018: Ford Motor Company (Ford) is recalling certain 2018 Ford Edge and Lincoln MKX vehicles in North America to replace door striker bolts in all four doors.
These vehicles may have door striker bolts that are shorter than intended. Vehicles with shorter door striker bolts fail to comply with the requirements of Federal Motor Vehicle Safety Standards for Door Locks and Door Retention Components.In the event of a crash, a shorter bolt may allow the door to open, increasing the risk of injury.

According to a release from the Ford Media Center, affected vehicles include 2018 Ford Edge and 2018 Lincoln MKX vehicles built at Oakville Assembly Plant, July 27-31, 2018. There are approximately 555 vehicles in North America relating to this concern, with 503 vehicles in the United States and its federalized territories, 51 in Canada and one in Mexico. Vehicles assembled before July 27, 2018 and after July 31, 2018 were assembled using the correct length door striker bolts and are not affected by this concern.

The Defect

The affected vehicles may have a door striker assembled to the vehicle body with one or both striker bolts that may be 5mm shorter than design intent length. In the event of a vehicle crash, a door striker with a shorter bolt may not withstand the minimum ultimate loads required. This may allow the door to open in a crash, increasing the risk of injury.

The supplier mislabeled and delivered striker bolts 5mm shorter than the design intent bolts. Because of the mislabeling, the shorter bolts became mixed with the design intent bolts at the assembly line.

Timeline of Events

According to the NHTSA Safety Recall Report, in August 2018, Oakville Assembly Complex (OAC) brought into Ford’s Critical Concerns Review Group (CCRG) an issue concerning Edge and MKX vehicles that may have been built with the incorrect length fastener used to attach the door striker to the vehicle body.

After a line operator observed that the fastener was not the correct length, a stop-ship was initiated, and the supplier was notified. Further investigation identified that the supplier had mistakenly shipped boxes labeled with the correct part number, but which actually contained fasteners that were 5mm shorter than design intent.

The error was limited to a single batch of mis-labeled door striker bolts. The supplier took corrective action and preventative action at their facility and resumed delivery to OAC on July 30, 2018.

Engineering was asked to study the effect of a 5 mm shorter length bolt on the strength of the door striker. In September 2018, Ford’s Field Review Committee reviewed the concern and approved a field action to recall vehicles with the incorrect part, as it was determined that the shorter bolt could cause a hazard in case of a crash by failing to properly secure the door.

Ford is not aware of any reports of accident or injury related to this condition.

The Solution

Ford will notify owners, and dealers will replace the door striker bolts, free of charge. The recall is expected to begin October 15, 2018. Owners may contact Ford customer service at 1-866-436-7332. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The Ford reference number for this recall is 18C06.

Sean ReyesFord Recalls Around 555 Ford Edge and Lincoln MKX Vehicles for Incorrect Door Striker Bolt

Ford recalls vehicles with defective torque converters

 

Dearborn, Mich. – July 20, 2018 – Ford Motor Company has recalled more than two dozen vehicles potentially equipped with defective torque converters, according to documentation submitted to the National Highway Transportation Safety Administration.

The campaign affects 2017-2018 Ford Edge sport utility vehicles produced between July 28, 2017, and March 8, 2018, as well as 2017 Lincoln MKZ sport utility vehicles manufactured between Aug. 24, 2017. The American automaker suspects all of the vehicles referenced in the action contain the defective parts.

The Defect

The affected vehicles contain two-liter engines with torque converters with defective welds prone to breakage. In the event that these joints collapse, the torque converter may disconnect from the engine flexplate, leading to the loss of motive power and increasing the likelihood of an accident. This defect therefore poses a serious hazard to occupants.

However, Ford has yet to receive reports connecting the problematic components to any accidents or injuries.

Timeline of Events

Members of the Ford Critical Concern Review Group received a report in May 2018 that outlined in instance in which a vehicle owner brought his car in for service to repair broken torque converter welds. The torque converter in this vehicle had been recalled in an earlier campaign but was apparently not quarantined during production. An investigation revealed that assembly personnel had mishandled the component and installed it in a new transmission.

Ford engineers discovered that this misstep had been made more than two dozen times.

The Ford Field Review Committee took up the issue June 4, 2018, and chose to call for an immediate voluntary recall. The automaker informed dealers of the forthcoming action June 11, 2018.

The Solution

Ford directed dealers to replace the torque converters in affected vehicles free of charge, according to an NHTSA recall acknowledgement document. The car company reached out to owners via first-class mail between June 25, 2018, and June 29, 2018.

Those still in need of assistance can speak with Ford customer service personnel by calling (866) 436-7332. Callers should use the internal recall reference code 17S16. Owners can also connect with the NHTSA directly using the agency’s Vehicle Safety Hotline at (888) 327-4236.

Sean ReyesFord recalls vehicles with defective torque converters

Ford recalls vehicles with defective brake jounce hoses

 

Dearborn, Mich. – Feb. 21, 2018 – Ford Motor Company has recalled 92 vehicles potentially equipped with defective brake jounce hoses, according to an organizational press release. The campaign affects 2018 Ford Escape and Lincoln MKZ sport utility vehicles. According to the American automaker, 88 of the recalled vehicles originated from dealerships in the U.S. while four came from dealers in Canada.

The Defect

Affected vehicles may feature out-of-specification brake jounce hoses that collide with surrounding vehicle components during operation. Due to this constant contact, the likelihood of hose wear and, eventually, brake fluid leakage increases. This poses a serious safety hazard to occupants, as the loss of break fluid could inhibit the braking system. That said, Ford has yet to receive reports connecting the defective brake jounce hoses to any accidents or injuries.

Timeline of Events

The car company has not released details into the investigation that uncovered the defect. However, Ford did announce the the vehicles included in the recall were produced at the Louisville Assembly Plant in Louisville, Kentucky between Oct. 29, 2017 and Oct. 30, 2017.

The Solution

Ford will direct dealers to inspect and, if necessary, replace the brake jounce hoses in the recalled models free of charge. The automaker has not yet announced a timetable for the recall action. Owners in need of assistance can contact Ford customer service personnel at (800) 392-3673. Callers should use the internal recall identification code 18S04. Owners can also reach out to the National Highway Transportation Safety Administration through its Vehicle Safety Hotline at (888) 327-4236.

Ken BoydFord recalls vehicles with defective brake jounce hoses

Lincoln and Ford Recalls to Address Air Bag Issues

Recall Masters – March 27, 2017

Lincoln and Ford Recalls to Address Air Bag Issueses

Drivers in some Ford vehicles face possible risk from faulty air bag systems, according to a new recall from Ford. In a press release, the manufacturer announced the details surrounding a safety compliance recall that could possibly cause confusion among consumers: Although it involves Takata air bags, it is not a part of the massive international Takata air bag safety recall efforts.

The Defect
The manufacturer said that two possible problems could stem from this defect: Air bags in affected vehicles could either detach entirely or fail to inflate. Both cases are likely in exactly 31,867 vehicles across North America, the majority of which (27,531) are in the U.S. The models involved include Ford Edge vehicles as well as Lincoln Continental and MKX examples with the 2016 and 2017 model years…

Sean ReyesLincoln and Ford Recalls to Address Air Bag Issues

Lincoln and Ford Recalls to Address Air Bag Issues

Dearborn, Mich. — March 27, 2017 — Drivers in some Ford vehicles face possible risk from faulty air bag systems, according to a new recall from Ford. In a press release, the manufacturer announced the details surrounding a safety compliance recall that could possibly cause confusion among consumers: Although it involves Takata air bags, it is not a part of the massive international Takata air bag safety recall efforts.

The Defect

The manufacturer said that two possible problems could stem from this defect: Air bags in affected vehicles could either detach entirely or fail to inflate. Both cases are likely in exactly 31,867 vehicles across North America, the majority of which (27,531) are in the U.S. The models involved include Ford Edge vehicles as well as Lincoln Continental and MKX examples with the 2016 and 2017 model years.

Timeline of Events

  • Nov. 11, 2014: Lincoln MKX production began.
  • Oct. 8, 2015: Earliest production date for affected Ford Edge vehicles.
  • Jan. 13, 2016: Assembly for affected Lincoln Continental vehicles began.
  • Jan. 18, 2017: Last production date for affected 2017 Lincoln Continental vehicles.
  • Feb. 15, 2017: Latest production date for both Ford Edge and Lincoln MKX autos involved in this recall.
  • Mar. 2, 2017: Ford published the press release online addressing the issue in all vehicles.

The Resolution

Though the press release did not delve into specifics, Ford mentioned that it would replace faulty air bag modules and help the vehicles comply with federal standards, particularly involving occupant crash protection, FMVSS 208. There were no issues connected to this defect as of March 2, the day of the recall statement’s publication.

In October 2016, the 2016 Ford Edge was involved in a different recall pertaining to electronic stability control within just 53 units. Ford said that its dealers would replace the anti-lock braking systems as part of the repair process, according to an official recall acknowledgement.

adminLincoln and Ford Recalls to Address Air Bag Issues

More than 250 Lincoln Town Cars recalled for lack of seating

Dearborn, MI — August 31, 2015 — This July, Ford Motor Company announced a recall for many Lincoln MKT Town Cars missing the back seats. While the press release stated that 91 vehicles were involved in this action, the Part 573 report on the National Highway Traffic Safety Administration (NHTSA) website states that 265 livery vehicles were potentially affected by this issue and violating safety regulations.

In addition to the missing seats, some of the cars could also be missing the spare tire. The response to this problem has been relatively quick, with the lack of seats first noticed on July 14 and field action first gaining approval on the 21st. The targeted vehicles were produced at Ford's Oakville Assembly plant earlier this year.

The NHTSA document describes the issues related to the lack of seating, including the discrepancy between what these vehicles say their occupancy is and the reality. There were reportedly no injuries associated with this problem as of August 21.

"The placard installed on these vehicles lists the designated seating capacity as five; two in front, three in rear," the report says. "These vehicles were designed and intended to have a second row seat; therefore, the front passenger seating position is not equipped with a tether anchorage."

Since the manufacturer has identified all of the vehicles included in this recall, it will not send specific letters to each owner, though it will "provide remedy instructions" to fleet representatives. This remedy involves installing the rear seat in those vehicles where it is missing, and is part of the original recall associated with the Town Cars.

adminMore than 250 Lincoln Town Cars recalled for lack of seating

Ford issues new pair of recalls for more than 442,000 vehicles

Detroit, MI — May 26, 2015 — Ford announced two new recalls in a single statement issued on May 27. Together, these recalls concern more than 442,000 vehicles across North America, most of which are in the United States, and so far neither of the conditions the company is addressing have resulted in any known injuries, although one has led to four “minor accidents” that could be related to one of the concerns.

Those accidents are attributed to the larger of the two recalls, which includes a group of some 422,800 vehicles for the model years between 2011 and 2013. Affected models include Ford Taurus, Ford Flex, Lincoln MKZ and Mercury Milan automobiles, originating from assembly plants in Chicago, Hermosillo and Oakville. These vehicles are at risk of a electric power steering fault that could suddenly shift steering modes while the vehicle is in use.

The other recall targets a much smaller group of 19,486 2015 Ford Mustangs, specifically those with 2.3 liter engines. The release says that the underbodies of these vehicles are potentially more vulnerable in higher temperatures.

“Prolonged exposure to elevated underbody temperatures might cause degradation of the fuel tank and fuel vapor lines, which could eventually result in a fuel leak,” it says. “In addition, prolonged exposure to elevated underbody temperatures might cause the parking brake cable seals to degrade, potentially affecting parking brake functions.”

In both cases, car dealers will perform the necessary repairs, although the steering issue may require an additional new gear replacement if a simple software fix isn’t enough. The Associated Press reports that 508 related complaints have been traced back to the steering fault, according to the National Highway Traffic Safety Administration (NHTSA).

With all of the correct recall information in mind, dealers and car owners alike will be able to take the proper action when any significant recall is needed and reduce risk.

Recall MastersFord issues new pair of recalls for more than 442,000 vehicles