Over 1,000 Toyota Models Require Recalls Due To Labeling Error

Over 1,000 Toyota Models Require Recalls Due To Labeling Error

July 22, 2019 Sean Reyes

Laguna Hills, CA – July 22, 2019 – A subsidiary of Toyota Motor Company is recalling certain Corolla, Sienna, Yaris iA and Camry models due to a labeling flaw that may misinform users of how much weight their automobiles can safely carry. Should motorists go by the poundage listed, the overexertion may lead to a mechanical or handling issue that could lead to a crash. Motorists should check the label on their factory-installed floor mats to see if they’re affected and contact their nearest Toyota dealership so the clerical issue can be corrected. The replacement will come at no charge.

The Defect

In documents filed with the National Highway Traffic Safety Administration, Southeast Toyota Distributors is recalling a combined 1,325 models. While the models themselves differ from one another they all contain the same flaw: a labeling error that misidentifies how much weight the cars can withstand. Load capacity is a detail that automakers must abide by, pursuant to the regulation “Tire Selection and Rims,” of the Federal Motor Vehicle Safety Standard.

The following vehicles may contain errant load capacity information:

  • 2017-2019 Camry
  • 2017-2019 Corolla
  • 2017-2019 Sienna
  • 2017-2019 Yaris
  • 2017-2019 RAV4

As detailed in the Part 573 Safety Recall Report, whenever weight modifications are made to an automobile between certification and when they first go on showroom floors, they must be accounted for and corroborated through labeling if the weight differentiation is 100 pounds or more. However, some of the labels affixed to the factory floor mats were “not accurate to within 1% of the actual added weight.”

“In the worst case, a driver may overload a vehicle, which may increase the risk of a crash,” the report said.

Timeline of Events

As is frequently the case, this issue was first noticed during a routine quality control check, this time conducted by Southeast Toyota Distributors. In March, a staff member determined that the load capacity modification specifics were included in only a portion of the automobiles that had received the weight changes. SET informed corporate and on June 20, the automaker determined that the appropriate corrections should proceed in accordance with the FMVSS standard No. 110. Dealers were notified of the impending recall roughly a week later.

The Solution

Starting no later than August 27, SET says it will brief Toyota owners that their vehicle may be affected and will encourage them to bring the car to a local dealership. The proper label will be affixed to the floor mat, so it corresponds with the actual net weight. This will come at no expense to the owner.

For more information on this or any other safety recall, please visit MotorSafety.org. Be sure to have your 17-digit VIN available.

Sean ReyesOver 1,000 Toyota Models Require Recalls Due To Labeling Error
Toyota Recalls 2019 Camry and Avalon Hybrid Vehicles for Fuel Filler Pipe Issue

Toyota Recalls 2019 Camry and Avalon Hybrid Vehicles for Fuel Filler Pipe Issue

March 21, 2019 Sean Reyes

 

Laguna Hills, CA – March 21, 2019 – Toyota is recalling certain 2019 Camry Hybrid and Avalon Hybrid vehicles. The fuel filler pipe may have been incorrectly refastened to the fuel tank during a safety inspection after the vehicle was assembled. The improperly connected component may leak fuel, which could catch fire if a spark or ignition source is nearby. As many as 205 vehicles may be affected by this issue.

The Defect

According to the National Highway Traffic Safety Administration Safety Recall Report on this issue, the fuel filler pipe may not have been properly reconnected to the fuel tank during an inspection after vehicle assembly. As a result, the improperly connected filler pipe could leak fuel, resulting in an increased risk of fire.

Timeline of Events

Toyota received two reports from dealers in January 2019 describing fuel leaking underneath the vehicle during refueling. The automaker began an investigation into the issue and found that the vehicles in these two reports had been part of a group of vehicles involved in an inspection for potential replacement of the fuel filler pipe prior to dealer delivery. The inspection was described as a quality confirmation activity.

Toyota then began a field survey to inspect additional vehicles that had been part of this quality confirmation activity. As a result of the survey, two additional vehicles with the same disconnected fuel filler pipe issue were identified.

Based on the investigation, quality confirmation activity team interviews and a review of the vehicle design drawings, Toyota determined that the vehicles did not meet certain U.S. federal motor vehicle safety standard requirements, and so decided to conduct a recall beginning in March 2019.

The Solution

The recall will begin March 2019. Toyota will notify all known owners of affected vehicles by April 15, 2019. Owners will be told to return their vehicles to a Toyota dealer for inspection of the fuel filler pipe. If it turns out that the pipe had been improperly connected or unsecured, the dealer will replace the fuel filler pipe with a new one at no cost, as the repair would be covered under Toyota’s new vehicle warranty.

Owners may contact Toyota customer service at 1-888-270-9371. Toyota’s number for this recall is K0I. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. The NHTSA Campaign Number for this recall is 19V097000.

Sean ReyesToyota Recalls 2019 Camry and Avalon Hybrid Vehicles for Fuel Filler Pipe Issue
Toyota Adds Nearly 1.3 Million Vehicles to Takata Air Bag Recall

Toyota Adds Nearly 1.3 Million Vehicles to Takata Air Bag Recall

February 27, 2019 Sean Reyes , , ,

Toyota, Japan – Feb. 27, 2019 – Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain vehicles equipped with Takata air bags containing inflators that can become hazardous over time. Affected vehicles cover units in a range manufactured between 2010 and 2017, from areas determined to be most at risk for propellant degradation. This includes most Southern, Mideastern and Midwestern states (classed as Zones A, B, and C) as well as U.S. territories including Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. The potential number of units affected is 1,299,448. Vehicles affected may include:

• 2010-2016 Toyota 4Runner vehicles
• 2011-2015 Scion xB vehicles
• 2011-2015 Toyota Sienna vehicles
• 2010-2014 Lexus IS350C and IS250C vehicles
• 2011-2015 Lexus IS-F vehicles
• 2014-2017 Lexus GX460 vehicles
• 2011-2013 Toyota Corolla vehicles
• 2011-2013 Corolla Matrix vehicles

The Defect

According to the National Highway Traffic Safety Administration Safety Report filed Jan. 9, the subject vehicles all are equipped with front passenger air bag inflators of the Takata PSPI-6 designation. These airbags contain a non-desiccated, phase stabilized ammonium nitrate propellant. It has been determined that propellant degradation is certain to occur at some point in time after prolonged exposure to high absolute humidity or temperature.

If a non-desiccated ammonium nitrate inflator with degraded propellant is activated during a collision, it may result in a rupture of the inflator, which can subsequently cause metal fragments to pass through the air bag and into the vehicle interior. The high speed deployment of the fragments can cause severe injury or death to vehicle occupants.

Timeline of Events

On Jan. 2, Takata filed Part 573 reports in accordance with terms specified in the May 4, 2016 Amendment to the Nov. 3, 2015 Consent Order between Takata and the NHTSA. Based on Takata’s Part 573 reports, Toyota decided to conduct a voluntary safety recall about a week later to identify the subject vehicles and replace the air bag inflator or assembly. Toyota has, however, stated that it does not, by this action, fully endorse the content of Takata’s Part 573 reports.

Based on Toyota’s defect information report, the automaker is unable to provide an estimate of the percentage of vehicles that are an immediate danger. As noted in the May 2016 Amendment to the Takata Consent Order, the length of time that a non-desiccated frontal Takata PSAN inflator will have reached the point where they pose an unreasonable risk to safety could be quite long and is dependent on the age of the inflator and environmental exposure, among other factors. The recall is being deployed in phases with vehicles deemed most at risk – as well as those located in hot and humid regions – being prioritized.

The Solution

The recall began Feb. 15. By March 10, all known owners of the affected Toyota and Lexus vehicles will have been notified of the recall by first class mail, and instructed to return their vehicles to a Toyota or Lexus dealer, as applicable. Depending on the vehicle model, dealers will either replace the front passenger airbag inflator only, or replace the entire airbag assembly, free of charge. Any vehicle owners who have already paid to fix this condition prior to this campaign may seek reimbursement for their costs.

Is your vehicle part of the recall?

Nearly 1.3 million vehicles were originally part of this recall. As of April 9, 2021, – the last date for which information was available – 1,060,060 airbags had been replaced. To see if your car still needs to be repaired, use MotorSafety’s free lookup tool.

Sean ReyesToyota Adds Nearly 1.3 Million Vehicles to Takata Air Bag Recall
Toyota Recalls Nearly 4,400 Corolla Hatchbacks Due to Major Transmission Issue

Toyota Recalls Nearly 4,400 Corolla Hatchbacks Due to Major Transmission Issue

January 30, 2019 Sean Reyes

Plano, Texas – January 30, 2019 –  Toyota is recalling close to 3,400 2019 Toyota Corolla hatchbacks in the USA and a further nearly 1,000 vehicles in Canada due to a faulty component in the transmission. Only Corolla Hatchbacks with a continuously variable transmission (CVT) are included in this recall. The Corolla sedan is excluded, as are any hatchbacks with manual transmissions.

The Defect

According to Toyota’s press release, in the involved vehicles, there is a possibility the that due to a manufacturing error, the blades of the pump impeller in the torque converter may detach, causing the converter in Toyota’s Continuously Variable Transmission (CVT) to possibly fail. This may lead to a loss of vehicle power. If the part fails while the car is in motion, the vehicle’s loss of power could increase the risk of a crash, especially if the failure happens when the vehicle is traveling at a high speed, which could lead to a crash or possible vehicle rollover or even an explosion due to catastrophic transmission failure.

Timeline of Events

In July of 2019, more than 1000 Toyota Models were recalled due to a labeling error. A subsidiary of Toyota Motor Company recalled certain Corolla, Sienna, Yaris iA, and Camry models due to a labeling flaw that may misinform users of how much weight their automobiles can safely carry. Motorists should check the label on their factory-installed floor mats to see if they’re affected and contact their nearest Toyota dealership so the clerical issue can be corrected. The replacement will come at no charge.

Late in 2018 a previous Toyota recall revealed that over 130,000 of its trucks and SUVs had faulty sensors, affecting seat belt tension and air bag functionality. At the time no plan was in place to resolve that issue, although Toyota announced in a press release that it was developing a solution and would notify owners by mid-February.

The news of the pending recall came in late December. It has not yet been released what prompted the investigation that led to the recall, although at this time no accidents or injuries related to the vehicles being recalled are known as yet. Toyota introduced its new “Direct Shift-CVT” in 2018 and implemented it in the 2019 Corolla Hatchback. The Direct Shift-CVT uses a launch gear to improve off-the-line performance. The expectation was that the addition would lead to faster shifts and a 6 percent increase in fuel economy.

The Solution

Toyota dealers will replace the Direct Shift-CVT with a new one containing a new torque converter not affected by this issue at no cost to customers, starting as soon as the company has sufficient parts to make those repairs.

Owners can contact Toyota at 800-331-4331. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Sean ReyesToyota Recalls Nearly 4,400 Corolla Hatchbacks Due to Major Transmission Issue
Toyota, Lexus, Scion Recall 1.3 Million Vehicles for Takata Airbags

Toyota, Lexus, Scion Recall 1.3 Million Vehicles for Takata Airbags

January 10, 2019 Sean Reyes , , ,

Toyota, Lexus, Scion Recall 1.3 Million Vehicles for Takata Airbags

Toyota is adding 1.3 million vehicles in the U.S. to its list of those that should have their Takata airbags inflators replaced. Lexus and Scion vehicles are also included in the recall.

This latest announcement from Toyota covers passenger-side front airbag inflators, and is part of the effort by the National Highway Traffic Safety Administration (NHTSA) and automakers to space out the replacement of Takata airbag inflators based on the risk to drivers and passengers.

The goal has been to get replacement inflators to vehicle owners in the highest-risk regions first, and then to the rest of the country later, as the supply of replacement inflators grew. The last wave of recalls is scheduled for early in 2020…Read more on ConsumerReports.org

Sean ReyesToyota, Lexus, Scion Recall 1.3 Million Vehicles for Takata Airbags
Toyota recalls more Takata airbag inflators – 1.3 million vehicles involved

Toyota recalls more Takata airbag inflators – 1.3 million vehicles involved

January 9, 2019 Sean Reyes , , ,

Plano, Texas, Jan. 9, 2019 – Toyota has announced a planned expansion of recalls affecting vehicles with Takata air bag inflators that may rupture, hurling potentially deadly shrapnel at vehicle occupants. This recall has already involved millions of cars and trucks worldwide, across a broad spectrum of manufacturers and brands.

This new round of affected vehicles includes both Toyota and Lexus models. The latest recall involves the following cars and trucks:

  • 2010-2016 Toyota 4Runner
  • 2010-2013 Toyota Corolla
  • 2010-2013 Toyota Matrix
  • 2011-2014 Toyota Sienna
  • 2010-2015 Scion XB
  • 2010-2012 Lexus ES 350
  • 2010-2017 Lexus GX 460
  • 2010-2015 Lexus IS 250C
  • 2010-2015 Lexus IS 350C
  • 2010-2013 Lexus IS 250
  • 2010-2013 Lexus IS 350
  • 2010-2014 Lexus IS-F

The Defect

The problem with the Takata inflators is one of the most serious defects to be revealed in recent years. When the propellants used in the parts degrade in high heat, humidity and temperature cycling, activation may result in a rupture in the air bag inflator. Ruptured air bags can throw sharp metal fragments at the occupants of vehicles, injuring or even killing them.

The danger from these potentially deadly air bags increases over time, which is why the Takata recall began with earlier cars. The National Highway Traffic Safety Association has been coordinating the cycles of recalls. In total, the department is targeting 37 million vehicles. The most dangerous type of Takata air bag, designated “alpha,” is found in vehicles older than those recently recalled by Toyota – owners of those cars were notified during the beginning of the recall.

Timeline of Events

The waves of the Takata recall have been ongoing since 2015. Unlike other recalls that are determined based on laboratory testing or safety inspections, the air bag inflator fault was discovered after several deadly accidents involving the compromised parts. The recall began with the vehicles most likely to contain high-risk inflators, with waves of new announcements following every few months.

According to Toyota, owners of the mentioned in the latest stage of the recall will receive letters in late January alerting them to the need to receive service for their vehicles.

The Solution

As with other stages of the Takata recall, the solution for the current round of air bag repairs involves replacing either the inflator or the whole airbag assembly, depending on the model of car in question. The modification will be carried out by Toyota and Lexus dealerships and repair work will be offered at no charge to drivers.

The automaker noted that it has been working on outreach efforts to ensure as many motorists as possible realize they need to have their vehicles repaired. Through practices such as holding events and working with third-party organizations, Toyota and the other carmakers using Takata air bag inflators have been publicizing the recall for the past few years.

Is your vehicle part of the recall?

Nearly 1.3 million vehicles were originally part of this recall. As of April 9, 2021, – the last date for which information was available – 1,060,060 airbags had been replaced. To see if your car still needs to be repaired, use MotorSafety’s free lookup tool.

Sean ReyesToyota recalls more Takata airbag inflators – 1.3 million vehicles involved
Toyota Recalls Nearly 45,000 Vehicles for Potential Brake Failure

Toyota Recalls Nearly 45,000 Vehicles for Potential Brake Failure

December 31, 2018 Sean Reyes

Laguna Hills, CA – December 31, 2018 – Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 Toyota Tacoma vehicles due to a potential brake issue. Toyota estimates that at least 90 percent of the involved vehicles have potential to develop the failed seal condition over the lifetime of the vehicle, which could lead to the unreasonable risk to safety. The potential number of units affected is 44,121.

The Defect

According to the NHTSA Recall Safety Report, the vehicles contain a brake master cylinder that includes a rubber seal which seals the brake fluid within the housing as the master cylinder piston moves. Due to combinations of improper part machining operations at one supplier facility and casting variations of master cylinders at another of its facilities, there is a possibility that a master cylinder could have an edge that does not have the correct chamfer where the rubber seal is retained. If this were to occur, over time, this edge could damage the rubber seal, causing an internal fluid leak. If the vehicle continues to be operated in this condition, the brake pedal feel could change, and front brake performance could be suddenly reduced. Reduced front braking performance could increase the vehicle stopping distance and may increase the risk of a crash.

Timeline of Events

According to the chronology report issued by Toyota, in June 2018, Toyota received three field reports on 2018 Tacoma vehicles which described the brake pedal traveling to the floor and reduced braking ability. All three of these vehicles had less than 600 miles. The brake master cylinders were recovered and sent to the part supplier for investigation. In August, Toyota received additional field reports of this condition, which master cylinders were also recovered and sent to the supplier for investigation. In September, the part supplier began providing its preliminary analysis based on some of the recovered parts. This preliminary analysis indicated that an internal leak existed which was caused by a cut rubber seal, and it was observed in these cases that the channel within the bore of the master cylinder, which is designed to retain the rubber seal, had an edge that did not have the correct chamfer.

Between October 2018 – early December 2018, the part supplier reported that their testing had identified multiple improper processes completed at the U.S. machining facility. When some combination of these improper processes were applied to non-concentric castings from the supplier casting facility in Japan, there existed a possibility of producing master cylinders with edges at the channel of the bore with varying levels of incorrect chamfer. It was also determined that this would only occur on parts cast in the supplier’s Japan facility and machined at the supplier’s U.S. facility.

Additional testing on newly machined master cylinders with edges of different incorrect chamfers revealed that the seals in a number of these tests were damaged and may eventually result in an internal leak. Any parts which were cast in the supplier’s Japan facility and machined in the supplier’s U.S. facility during the production range preceding identification of a potential issue may have some level of incorrect chamfer which may damage the seal.

It was determined that a damaged seal could cause brake fluid to leak internally, causing the brake pedal feel to change, and front brake performance could be suddenly reduced. On December 7, 2018, based on the results of the above investigation, Toyota decided to conduct a voluntary safety recall campaign. As of December 3, 2018, Toyota was only aware of 5 Toyota Field Technical Reports (3 unconfirmed reports) and 37 warranty claims (28 unverified claims) received from U.S. sources which were considered in the recall decision. Toyota is unaware of any accidents or injuries.

The Solution

All known owners of the involved vehicles will be notified via first class mail to return their vehicles to a Toyota dealer. Toyota dealers will replace the brake master cylinder with a new one, free of charge. As the owner notification letters will be mailed out well within the active period of the Toyota New Vehicle Limited Warranty (“Warranty”), all involved vehicle owners for this recall would have been provided a repair at no cost under Toyota’s Warranty. The recall is expected to begin January 21, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota’s numbers for this recall are J16/J06. Owners may also call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The NHTSA Campaign Number for this recall is 18V-888.

Sean ReyesToyota Recalls Nearly 45,000 Vehicles for Potential Brake Failure
Toyota Recalls Nearly 170,000 More Vehicles Due to Takata Airbag Issues

Toyota Recalls Nearly 170,000 More Vehicles Due to Takata Airbag Issues

December 31, 2018 Sean Reyes , , ,

Laguna Hills, CA – December 31, 2018 – Toyota (NYSE:TM) is recalling 169,481 vehicles with faulty Takata airbag inflators that may explode and injure vehicle occupants. The recall includes the following models:

  • 2002-2005 Lexus SC
  • 2002-2005 Toyota Sequoia
  • 2003-2005 Toyota Corolla
  • 2003-2005 Tundra
  • 2003-2007 Pontiac Vibe

Recall summary

According to the NHTSA Recall Safety Report, these vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

On December 7, 2018, in consideration of a sufficient supply of final remedy inflators and upon discussion with the Agency, Toyota decided to conduct a campaign to replace the air bag inflator or the air bag assembly on certain Toyota and Lexus vehicles. Additionally, Toyota is also recalling certain Pontiac Vibe vehicles based on General Motors’ request, and in consideration of a sufficient supply of final remedy inflators by them.

Not all vehicles in the affected range were sold in the U.S. The subject vehicles are equipped with front passenger air bag inflators (Takata-designated SPI, PSPI or PSPI-L) which contain a non-desiccated phase stabilized ammonium nitrate propellant and that were replaced as a “like-for-like” inflator under a prior recall by Takata, although Takata’s official DIRs that affect the subject vehicles will not occur until late 2019. Toyota is accelerating the launch of the remedy for these vehicles in advance of the Takata decisions.

The repair

Toyota will notify the Toyota and Lexus owners. General Motors will notify the Pontiac Vibe owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator with an alternate inflator or replace the air bag assembly that includes an alternate inflator, free of charge. The recall is expected to begin January 14, 2019.

This recall includes vehicles that have had their air bag previously replaced under an earlier air bag campaign. General Motors will notify NHTSA separately of its repair and notification schedule and its campaign number concerning the Pontiac Vibe, and will provide reimbursement to owners for repairs according to the plan submitted by GM on May 19, 2017.

Is your vehicle part of the recall?

Over 160,000 vehicles were originally part of this recall. As of April 9, 2021 – the last date information was available – 104,197 airbags had been replaced. To see if your car still needs to be repaired, use MotorSafety’s free lookup tool.

Sean ReyesToyota Recalls Nearly 170,000 More Vehicles Due to Takata Airbag Issues
Toyota Recalls Nearly 17,000 Scion xA Vehicles Due to Air Bag Defect

Toyota Recalls Nearly 17,000 Scion xA Vehicles Due to Air Bag Defect

November 28, 2018 Sean Reyes ,

Laguna Hills, CA – November 28, 2018 – Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2004-2006 Toyota Scion xA vehicles for a potential internal short in the air bag module. The potential number of units affected is 16,992.

The Defect

According to the NHTSA Recall Safety Report, the airbag control module for the supplemental restraint system (SRS ECU) in the subject vehicles may have been manufactured with application-specific integrated circuits (ASICs) which are susceptible to internal shorting when exposed to the naturally high inductive electrical noise from various vehicle electrical components close to the module. In some cases, the SRS warning light for the airbag(s) could illuminate, and the airbag(s) and/or seat belt pretensioner (s) could become deactivated. In other cases, these systems could inadvertently deploy in the absence of an impact. An airbag that is deactivated or is deployed inadvertently can increase the risk of injury or the possibility of a crash.

Timeline of Events

In 2013, Toyota recalled approximately 890,000 vehicles in the U.S. which were equipped with generation 5.0 TRW SRS ECUs. In these ECUs, damage due to electrical noise could result in an inadvertent deployment of the airbag(s) and/or seat belt pretensioners. At the time, generation 5.5 SRS ECUs (that are the subject of this recall) were not included.

In June 2013, Toyota received a field report from the European market indicating the inadvertent activation of the driver, front passenger, and knee airbags while driving a CY 2006 Corolla Verso vehicle. Airbags were found to be activated as per the customer’s allegation, but there was no evidence of an impact. The SRS ECU was recovered and investigated, and damage appeared to be similar to damage from electrical noise that could have occurred on a generation 5.0 SRS ECU, recalled in 2013; however, it was judged to be an isolated case due to the differences between the 5.0 and 5.5 models.

In July 2015, Toyota received information from a dealer in the Japan market indicating the inadvertent activation of the driver, front passenger, and knee airbags while driving a CY 2006 Avensis vehicle. Similar results were found. Toyota began replication testing and recovery of working SRS ECUs of this generation from in-use vehicles and found that the generation 5.5 SRS ECUs have higher insulation against electrical noise compared to the recalled generation 5.0 ECUs. However, Toyota continued to sporadically receive similar field reports from countries outside of North America, mainly from European countries and Japan, and continued its investigation.

Toyota reviewed the difference between the Avensis and other models, and once again started the recovery of working SRS ECUs from a larger population of in-use Avensis vehicles. In August 2017, Toyota also received the first field report from the U.S. market, claiming inadvertent activation of the driver and front passenger airbags in a 2006 MY Toyota Scion xA vehicle with a generation 5.5 SRS ECU. Toyota investigated the SRS ECU and confirmed the damage of the ASIC for transmitting the signal to deploy the airbags was similar to other cases from the European and Japan markets. At that time, Toyota observed that the insulation against electrical noise found in the ASICs in the generation 5.5 SRS ECUs had an unexpectedly wide variation in effectiveness and Toyota subsequently chose to conduct a voluntary safety recall campaign.

The Solution

All known owners of the subject vehicles will be notified by first class mail to return their vehicles to a Toyota dealer. The dealers will replace the airbag control module with an updated one, free of charge. The owner letter will also instruct vehicle owners who have paid to have this condition remedied prior to this campaign to seek reimbursement under Toyota’s General Reimbursement Plan. The recall is expected to begin December 24, 2018. Owners may contact Toyota customer service at 1-888-270-9371. Toyota’s number for this recall is J0W. Owners may also call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The NHTSA Campaign Number for this recall is 18V-776.

Sean ReyesToyota Recalls Nearly 17,000 Scion xA Vehicles Due to Air Bag Defect
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