BMW Recalls Over 100 Vehicles for Improperly Hardened Control Arm

Laguna Hills, CA – October 25, 2018 – BMW of North America, LLC (BMW) is recalling certain 2019 BMW X6 sDrive35i, X6 xDrive35i, X6 xDrive50i and X6M vehicles. Approximately 108 vehicles are suspected to have been manufactured with rear upper control arms that possibly have not been produced by the suppliers to acceptable specifications. This recall affects several different BMW models, and units recalled were produced between September 10 and September 20, 2018.

The Defect

According to the NHTSA Recall Safety Report, certain BMW vehicles may have been produced with a faulty part. The rear upper control arm’s pivot bolt may not have been properly hardened during supplier production, due to a failure in the production process. An arm that was not produced to specifications could break, which could then affect vehicle handling and control, increasing the risk of a crash.

Timeline of Events

On September 12, 2018, several damaged control arms were noticed during vehicle assembly. The supplier was contacted, who was able to determine that certain rear upper control arms may not have been properly hardened, and identify all potentially affected parts to generate a list that was the matched with vehicle assembly records. Approximately 108 vehicles were identified, and on September 21, 2018, BMW decided to conduct a voluntary safety recall. BMW has not received any reports of any accidents or injuries related to this issue.

The Solution

Owners will be notified by First Class mail and instructed to take their vehicle to an authorized BMW center to have both rear upper control arms replaced for free. As affected vehicles are covered by the BMW New Vehicle Limited Warranty program, there is no need for owners to cover the cost and no need for a reimbursement program. Notification to owners is planned to begin and end on November 12. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The NHTSA Campaign Number for this recall is 18V680000.

Sean ReyesBMW Recalls Over 100 Vehicles for Improperly Hardened Control Arm

BMW Recalls More Than 2500 Vehicles for Defective Driveshaft Flanges

Laguna Hills, CA – October 19, 2018 – BMW of North America, LLC (BMW) is recalling certain 2016-2017 BMW M3 Sedans, 2016-2017 BMW M4 and M4 GTS Coupes and 2017 BMW M4 Convertible vehicles due to potential driveshaft failure. The potential number of units affected by this recall is 2,661.

The Defect

According to the NHTSA Recall Safety Report, this safety recall involves an integral flange located in the driveshaft, which has insufficient long-term durability. Due to this defect, the connection between the driveshaft and the flange may loosen over time, to the point of separating completely.

Loss of connection between the driveshaft and the flange means that, then drive torque may no longer be transmitted to the rear wheels. Lack of drive torque results in a loss of propulsion, increasing the risk of a crash. The driver may be alerted by noise and/or vibration from underneath the vehicle, which may increase over time and indicates the need to take the car to a dealership.

Timeline of Events

On July 9, 2018, BMW was informed of field incidents involving the driveshaft of M3 Sedan, M4 Coupe, and M4 Convertible vehicles. Drivers of these vehicles reported hearing noise, noticing vibration, and, in some cases, experiencing a loss of power. BMW subsequently requested the drive shafts in order to carry out comprehensive inspection and analysis, considering factors such as vehicle age and mileage, engine power / torque, and operating and environmental conditions.

By late August, preliminary analyses suggested the integral driveshaft flange was the faulty part, and in September, further in-depth analyses were conducted taking into account vehicle construction, engine type, driveshaft design/build configuration history, and drive train geometry. Once individual case assessments were completed, these engineering analyses concluded that the integral flange may not have been produced with sufficient long-term durability characteristics during a specific production period, and separation from the drive shaft was a risk.

Driveshaft production records and vehicle manufacturing information were utilized to identify the quantity and production date range of potentially affected vehicles, and on October 4, 2018, BMW issued a voluntary safety recall. BMW has not received any reports or been made aware of any accidents or injuries related to this issue.

The Solution

The drive shaft, containing the integral flange, will be replaced. Owners will be notified by First Class mail and instructed to take their vehicle to an authorized BMW center to have the drive shaft replaced at no charge. This process typically takes several hours. Owners who have replaced the drive shaft at their own expense prior to the recall notification may be eligible for reimbursement according to BMW Group’s reimbursement plan. The recall is expected to begin December 3, 2018; owners will be notified and advised whether or not their local dealership has available parts for the repair. If not, a second letter will advise owners when parts become  Owners may contact BMW customer service at 1-800-525-7417.

Owners may also call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The NHTSA Campaign Number for this recall is 18V-713.

Sean ReyesBMW Recalls More Than 2500 Vehicles for Defective Driveshaft Flanges

BMW Recalls 96,300 Diesel Cars in Germany for Faulty Engine

 

Frankfurt, Germany – Aug. 9, 2018 – More than 320,000 BMW vehicles are being recalled over a faulty component aimed at reducing emissions, according to the Frankfurter Allgemeine Zeitung newspaper. About one-third of these cars are being sold in Germany. This comes after a wave of 100,000 recalls in South Korea earlier this year after 30 vehicles caught fire with similar problems.

The Defect
Diesel engines found in certain BMW models are at risk of catching fire due to ineffective parts. According to BMW, this is found in the exhaust gas recirculation (EGR) cooler from vehicles manufactured worldwide. The EGR is generating excess sediment while running, causing buildup and the potential risk for ignition.

This EGR is in the BMW 3 Series, 4 Series, 5 Series, 6 Series, X3, X4, X5 and X6 that have certain 4- or 6-cylinder diesel engine produced between 2012 and 2016. These models are specific to the European market.

Timeline of Events
On August 3, 13 BMW owners in South Korea filed a class action lawsuit against the automaker. The suit stated that they were scared to drive their vehicles for fear they’d catch on fire.

This week, South Korea had tens of thousands of cars recalled after BMW worldwide alerted manufacturers and dealerships to the default EGR.

In total, 323,700 cars total have been officially recalled due to this problem. Of these, 96,300 total are in Germany. The rest of the diesel cars are found throughout Europe.

“The root cause is hardware issues. This has nothing to do with software issues,” said Johann Ebenbichler, BMW’s vice president, who went on to state that fires happen while the vehicle is being driven only. “I’d like to make it clear. This cannot happen when a vehicle is parked.”

These parts are found in BMW diesel cars and sedans worldwide, although recalls have only been thus reported in South Korea and Germany.

The Solution
In Korea, criminal charges have been filed against BMW for the recall. As of now, no further action has been taken in Germany or the rest of Europe in the court of law.

Sean ReyesBMW Recalls 96,300 Diesel Cars in Germany for Faulty Engine

BMW recalls vehicles with defective control arms

 

Westwood, N.J. – July 26, 2018 – BMW of North America has recalled more than three dozen vehicles potentially equipped with defective front lower control arms, according to documentation submitted to the National Highway Traffic Safety Administration. The campaign affects multiple models produced between June 9 and June 11, 2018, including:

  • 2018 BMW X-5 xDrive35i and xDrive50i sport utility vehicles.
  • 2018 BMW X-5 xDrive35d sport utility vehicles.
  • 2018 BMW X-6 sDrive35i sport utility vehicles.

The German automaker suspects just 3 percent of the models involved in the recall contain the defective parts.

The Defect

Affected vehicles could contain front lower control arms with insufficiently hardened pivot bolts prone to breakage. In the event that these components fail, the control arm may cease operation, leading to a sudden and sharp decline in vehicle handling functionality. The defect therefore poses a serious safety hazard to occupants. However, BMW has yet to receive reports connecting the problematic parts to any accidents or injuries.

Timeline of Events

On June 15, 2018, THK Rhythm Automotive Canada, the supplier of the control arms used in the recalled vehicles, contacted BMW and revealed that numerous units may not have been hardened properly due to a production error. Following this communication, the vendor conducted a review to see how many of the defective control arms were shipped to the vehicle manufacturer. After receiving this data, BMW evaluated its production records and pinpointed the vehicles that could have been equipped with the problematic control arms.

On June 21, 2018, the automaker launched a voluntary safety recall to address the issue. The company informed dealers of the forthcoming action June 28, 2018.

The Solution

BMW has directed dealers to replace the front lower control arms in affected vehicles free of charge, according to an NHTSA recall acknowledgement document. Owners should expect to receive further details about the recall via first-class mail Aug. 20, 2018. Those in need of assistance prior to the start of the campaign can speak with BMW customer service personnel by calling (800) 525-7417. Owners can also reach out to the NHTSA directly using the agency’s Vehicle Safety Hotline at (888) 327-4236.

Sean ReyesBMW recalls vehicles with defective control arms

BMW recalls vehicles with defective steering wheels

 

Westwood, N.J. – July 3, 2018 – BMW of North America has recalled more than 50 vehicles potentially equipped with defective steering wheels, according to documentation submitted to the National Highway Transportation Safety Administration.

The campaign affects 2018-2019 BMW X-3 xDrive30i, sDrive30i and M40i sport utility vehicles produced between April 26, 2018, and May 2, 2018. The German automaker suspects one-quarter of the vehicles referenced in the action contain the defective parts.

The Defect

Affected models feature steering wheels with defective Active Lane Keeping Assistant sensors. In the event that these sensors fail, drivers may not be alerted when the steering wheel is unattended, increasing the likelihood of a collision. However, BMW has yet to receive reports connecting the problematic parts to any accidents or injuries.

Timeline of Events

On April 30, 2018, BMW’s steering wheel supplier reported that some previously installed assemblies may not have Active Lane Keeping Assistant functionality. Specifically, the sensors installed in the wheels were deemed incompatible with this advanced feature. The car company immediately initiated an engineering, during which time technicians performed field tests and confirmed the suppliers’ suspicions.

Following these findings, BMW reviewed its production records and cross-checked them with data from the parts vendor to determine the breadth of the issue. Then, on May 30, 2018, quality assurance personnel reviewed the matter and called for a voluntary safety recall.

BMW notified dealers of the forthcoming action June 6, 2018.

The Solution

The automaker has directed dealers to inspect and, if necessary, replace the steering wheels in affected vehicles free of charge, according to an NHTSA recall acknowledgment document. BMW intends to notify owners via first-class mail July 23, 2018. Those in need of assistance prior to the start of the recall campaign can speak with BMW customer service by calling (800) 525-7417. Owners can also reach out to the NHTSA directly using the agency’s toll-free Vehicle Safety Hotline at (888) 327-4236.

Sean ReyesBMW recalls vehicles with defective steering wheels

BMW recalls vehicles with defective water pumps

Westwood, N.J. – May 18, 2018 – BMW of North America has recalled almost 48,000 vehicles potentially equipped with defective electric auxiliary water pumps, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects numerous models across multiple brands, including:
  • 2011-2012 BMW 550i and 550i xDrive sedans produced between April 23, 2010, and Sept. 14, 2011.
  • 2010-2012 BMW 550i Gran Turismo and 550i Gran Turismo xDrive sedans produced between July 30, 2009, and Sept. 8, 2011.
  • 2012 BMW 650i and 650i xDrive coupes produced between Dec. 10, 2010, and Sept. 15, 2011.
  • 2012 BMW 650i and 650i xDrive two-door convertibles produced between Jan. 12, 2011, and Oct. 31, 2011.
  • 2009-2012 BMW 750i, 750i xDrive, 750Li, 750Li xDrive and 760Li sedans produced between Oct. 14, 2008, and Sept. 13, 2011.
  • 2011-2012 BMW ActiveHybrid7 sedans produced between Sept. 24, 2010, and Sept. 6, 2011.
  • 2010-2012 BMW X5 xDrive 50i and X5 M sport utility vehicles produced between July 30, 2009, and Nov. 19, 2011.
  • 2008-2012 BMW X6 xDrive 50i and X6 M sport utility vehicles produced between Nov. 15, 2007, and Nov. 18, 2011.
  • 2010-2011 BMW X6 Hybrid sport utility vehicles produced between Sept. 14, 2009, and Sept. 12, 2011.
  • 2007-2012 Mini Cooper S and JCW coupes produced between June 28, 2007, and Sept. 23, 2011.
  • 2008-2012 Mini Cooper S Clubman and JCW Clubman coupes produced between Jan. 28, 2008, and Sept. 23, 2011.
  • 2011-2012 Mini Cooper S Convertible and JCW Convertible coupes produced between Oct. 28, 2010, and Sept. 23, 2011.
  • 2011-2012 Mini Cooper S Countryman and Cooper S Countryman ALL4 four-door hatchbacks produced between Jan. 19, 2011, and Sept. 13, 2011.
  • 2012 Mini Cooper S Coupe and JCW Coupe models produced between June 22, 2011, and Sept. 23, 2011.
  • 2012 Mini Cooper S Roadster and JCW Roadster coupes produced between Aug. 11, 2010, and Sept. 21, 2011.
  • 2010-2012 Rolls Royce Ghost sedans produced between Jan. 24, 2011, and Sept. 25, 2011.
BMW suspects just 1 percent of the vehicles referenced in the recall contain the defective parts.
The Defect
Affected vehicles contain engine control unit-driven electric auxiliary water pumps that may overheat within high-temperature environments. Specifically, the circuit boards installed in these components are prone to heat due to a critical design flaw. Consequently, electric auxiliary water pumps using these circuit boards might overheat to an extent that causes smoldering, which in turn increases the likelihood of engine fire. This threat poses a serious safety hazard to occupants. However, BMW has yet to receive reports connecting the defect to any accidents or injuries.
Timeline of Events
BMW engineers first noticed instances of electric auxiliary water pump failureback in June 2009, according to an earlier defect report submitted to the NHTSA. This discovery prompted additional internal testing, which revealed an issue with the circuit board assemblies installed in the pumps. Later in September 2009, Mini, a BMW brand, discovered a vehicle that suffered electric auxiliary water pump failure. BMW initiated a field monitoring program in response.
In May and June 2010, the automaker came across two other vehicles that showed signs of engine compartment burning. This finding prompted BMW to form a special task force to address the issue. The group, in November 2010, confirmed that the vehicles experienced engine compartment fires due to electric auxiliary water pump failure linked to circuit board degradation. The company continued to monitor the field for the next year, during which time 81 vehicles worldwide suffered electric auxiliary water pump failure. Four of these vehicles experienced engine compartment fires.
In December 2011, BMW completed internal tests involving both BMW and Mini vehicles. On Jan. 3, 2012, the automaker initiated a voluntary safety recall involving more than 88,000 vehicles across both brands.
More than four years later in October 2017, BMW received a field report detailing an instance of electric auxiliary water pump failure in a 2011 Mini Cooper S. The company evaluated the vehicle referenced in the report and confirmed the root cause. BMW then found that this particular model was not included in the 2012 recall, which forced it to reassess its engineering and field data. This review revealed multiple instances in which BMW had inspected damaged vehicles that showed signs of electric auxiliary water pump failure, including BMW 550i and 750i sedans. The automaker then launched a formal review of the amended electric auxiliary water pump assemblies installed in vehicles following the 2012 recall campaign and found that these fixtures were failure-prone despite the presence of enlarged circuit path spaces, hall sensor holder gaps and improved plating and soldering.
BMW reviewed its production records and determined that models across its brand, Mini and Rolls Royce were affected. On April 11, 2018, the car manufacturer initiated another voluntary safety recall.
The Solution
BMW has directed dealers to replace the electric auxiliary water pumps in affected vehicles free of charge, according to an NHTSA recall acknowledgement document. However, the automaker is still developing replacement parts. That said, the company plans to reach out to owners June 11, and once more when replacement fixtures become available. Owners in need of assistance prior to the start of the recall can connect with BMW customer service personnel by calling (800) 525-7417. Mini owners should call (866) 825-1525, while individuals with recalled Rolls Royce vehicles should use (877) 877-3735. Owners can, of course, contact the NHTSA directly using its Vehicle Safety Hotline at (888) 327-4236.
Sean ReyesBMW recalls vehicles with defective water pumps

BMW recalls luxury cars with defective air bags

 

Westwood, N.J. – Feb. 22, 2018 – BMW of North America has recalled a handful of vehicles potentially equipped with defective head air bags, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects 2018 Rolls-Royce Ghost luxury sedans produced between Nov. 24, 2017, and Dec. 7, 2017.

BMW estimates that just 4 percent of the recalled models actually contain the defective components.

The Defect

Affected vehicles may include damaged head air bags that might not inflate properly upon deployment due to out-of-specification headliner installation. This poses a serious risk to passengers as the defect could leave the vulnerable to head trauma in the event of a crash. However, BMW has not received any reports connecting the defective safety features to any accidents or injuries.

Timeline of Events

BMW quality assurance personnel on Jan. 23, 2018, learned that engineers had discovered a damaged air bag during assembly. The British automaker immediately quarantined and blocked shipment of potentially effected vehicles.

In the days following the initial discovery, BMW conducted several tests to determine the root cause of the damaged air bag and eventually learned that the headliners on the the problematic sedans had been installed incorrectly, interfering with the operation of the safety feature. The car company also reviewed production records to ascertain just how many vehicles might contain nonfunctioning head air bags.

On Jan. 31, 2018, BMW decided to conduct a voluntary safety recall. The organizations notified dealers of the action Feb. 7, 2018.

The Solution

BMW directed dealers to inspect and replace the head air bags in affected vehicles free of charge, according to an NHTSA recall acknowledgment document. None of the models involved in this recall have been sold to customers. Therefore, BMW will not be sending out customer notifications. However, any owners with related concerns can contact BMW customer service personnel at (877) 877-3735. They can also reach out to the NHTSA directly using its toll-free vehicle safety hotline at (888) 327-4236.

Sean ReyesBMW recalls luxury cars with defective air bags

BMW recalls luxury cars with defective air bags

 

Westwood, N.J. – Feb. 22, 2018 – BMW of North America has recalled a handful of vehicles potentially equipped with defective head air bags, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects 2018 Rolls-Royce Ghost luxury sedans produced between Nov. 24, 2017, and Dec. 7, 2017.

BMW estimates that just 4 percent of the recalled models actually contain the defective components.

The Defect

Affected vehicles may include damaged head air bags that might not inflate properly upon deployment due to out-of-specification headliner installation. This poses a serious risk to passengers as the defect could leave the vulnerable to head trauma in the event of a crash. However, BMW has not received any reports connecting the defective safety features to any accidents or injuries.

Timeline of Events

BMW quality assurance personnel on Jan. 23, 2018, learned that engineers had discovered a damaged air bag during assembly. The British automaker immediately quarantined and blocked shipment of potentially effected vehicles.

In the days following the initial discovery, BMW conducted several tests to determine the root cause of the damaged air bag and eventually learned that the headliners on the the problematic sedans had been installed incorrectly, interfering with the operation of the safety feature. The car company also reviewed production records to ascertain just how many vehicles might contain nonfunctioning head air bags.

On Jan. 31, 2018, BMW decided to conduct a voluntary safety recall. The organizations notified dealers of the action Feb. 7, 2018.

The Solution

BMW directed dealers to inspect and replace the head air bags in affected vehicles free of charge, according to an NHTSA recall acknowledgment document. None of the models involved in this recall have been sold to customers. Therefore, BMW will not be sending out customer notifications. However, any owners with related concerns can contact BMW customer service personnel at (877) 877-3735. They can also reach out to the NHTSA directly using its toll-free vehicle safety hotline at (888) 327-4236.

adminBMW recalls luxury cars with defective air bags

BMW recalls vehicles with defective crankcases

 

Woodcliff Lake, N.J. – Nov. 6, 2017 – BMW of North America has recalled more than 740,000 vehicles potentially equipped with defective crankcases, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects numerous models, including:

  • 2008-2011 BMW 128I sedans.
  • 2007-2011 BMW 328I sedans.
  • 2007-2011 BMW 525I sedans.
  • 2007-2011 BMW 528I sedans.
  • 2007-2011 BMW 530I sedans.
  • 2007-2011 BMW X3 sport utility vehicles.
  • 2007-2011 BMW X5 sport utility vehicles.
  • 2007-2011 BMW Z3 coupes.

The German automaker has yet to indicate what percentage of the vehicles referenced in the recall contain the defective parts.

The Defect

The models included in this action could contain defective crankcases with positive crankcase ventilation valve heaters that are prone to short-circuiting. These features pose a serious threat to occupants, as they increase the risk of fire. This could occur during operation or when the vehicle is stationary and switched off.

Timeline of Events

In early 2009, BMW received a field incident report referencing a 2007 X5 SUV that had sustained heat damage, according to an incident chronology document submitted to the NHTSA. The car company inspected the vehicle and reviewed the information in the report. These inquires failed to yield a root cause. As a result, BMW initiated a field monitoring program. In late 2009, the automaker received another incident report addressing a 2006 BMW 3 Series sedan with heat damage. BMW received additional reports in early 2010 and later determined that many vehicle owners dealing with heat damage had likely extinguished the resulting fires on their own. The organization launched a parts-return program to collect components from the damaged vehicles for testing.

Between 2011 and 2012, the car company performed internal tests on the returned parts using microscopy, ultrasound and X-ray technology. These analyses revealed that the PCV valve heaters in the affected models were prone to degradation. Those that fully broke down were cited as the root cause of the heat damage. Since no injuries or accidents had been reported, BMW chose to hold off on issuing a recall and instead decided to reinitiate field monitoring.

In 2016 and early 2017, BMW Canada revisited the PVC valve heater issue at the request of Transport Canada. Further analyses revealed that affected vehicles could “age out” of the condition. The testing also showed that the damage occurred between the second and eighth year of ownership. With this new information in hand, BMW met with the NHTSA in October 2017 and submitted a Part 579 report detailing ongoing field monitoring, as well as potential mitigation actions that may work in the U.S. market. The automaker then reviewed internal manufacturing and supplier records to determine the extent of the problem.

BMW decided to conduct a voluntary safety recall Oct. 25.

The Solution

BMW intends to direct dealers to replace PCV valve heaters in affected vehicles free of charge. The company plans to notify both dealers and owners Dec. 18. However, owners in need of more immediate assistance can contact BMW customer service at (800) 525-7417. They can also reach out to the NHTSA directly through its Vehicle Safety Hotline at (888) 327-4236.

 

adminBMW recalls vehicles with defective crankcases