CHRYSLER RECALLS JEEP GRAND CHEROKEE TRACKHAWKS FOR FUEL LINES: FCA says more than 1,200 Jeep Grand Cherokee Trackhawks at risk of stalling or engine fires.

Car Complaints – January 26, 2018

CHRYSLER RECALLS JEEP GRAND CHEROKEE TRACKHAWKS FOR FUEL LINES: FCA says more than 1,200 Jeep Grand Cherokee Trackhawks at risk of stalling or engine fires.

Chrysler (FCA US) is recalling more than 1,200 model year 2018 Jeep Grand Cherokee Trackhawk SUVs with fuel lines that may separate and cause the vehicles to stall or catch on fire in the engine compartments.

The SUVs are equipped with 6.2-liter supercharged engines and were built October 10 to December 10, 2017…

Read the entire article on the Car Complaints website

Sean ReyesCHRYSLER RECALLS JEEP GRAND CHEROKEE TRACKHAWKS FOR FUEL LINES: FCA says more than 1,200 Jeep Grand Cherokee Trackhawks at risk of stalling or engine fires.

FCA recalls vehicles with defective fire extinguishers

 

Auburn Hills, Mich. – Jan. 22, 2017 – Chrysler Fiat Automobiles has recalled more than 62,000 vehicles believed to contain defective fire extinguishers, according to documents submitted to the National Highway Transportation Safety Administration. Per an NHTSA recall acknowledgment document, the campaign affects numerous models across multiple brands, including:

  • 2018 Chrysler Pacifica minivans.
  • 2014-2016 Chrysler Town and Country minivans.
  • 2007 Dodge Caliber sedans.
  • 2009 Dodge Challenger sports cars.
  • 2017 Dodge Charger sports cars.
  • 2015-2016 Dodge Dart sedans.
  • 2004 Dodge Durango sport utility vehicles.
  • 2014-2016 Dodge Caravan minivans.
  • 2014 Dodge Journey sport utility vehicles.
  • 2014-2016 Jeep Cherokee sport utility vehicles.
  • 2017 Jeep Compass sport utility vehicles.
  • 2011 Jeep Patriot sport utility vehicles.
  • 2012 and 2015 Ram 1500 pickup trucks.
  • 2013-2018 Ram 2500 pickup trucks.
  • 2012-2018 Ram 3500, 4500 and 5500 pickup trucks.
  • 2014-2017 Ram Promaster and Promaster City pickup trucks.

FCA believes 100 percent of the vehicles named in the action contain the defective parts.

The Defect

The models referenced in the action come equipped with miniature fire extinguishers prone to clogging or breakage due to defective lever and valve assemblies. These items pose a serious threat to owners, especially those involved in accidents where gasoline ignition is likely to occur. That said, FCA has yet to receive reports linking the defective components to any injuries.

Timeline of Events

On Nov. 3, 2017, the FCA Vehicle Safety and Regulatory Compliance group learned that fire extinguishers supplied by Walter Kidde Portable Equipment were defective. The FCA Global Regulatory Compliance compared the items to a roster of Kidde fire extinguishers involved in an earlier U.S. Consumer Product Safety Commission recall and found multiple matches. The automotive conglomerate then retrieved samples of the defective products and sent them to specialists at FCA U.S. Engineering and Mopar, an FCA-owned autoparts organization.

Between Nov. 6 and Nov. 8, analysts at Mopar reviewed the parts and found that production teams were installing them in multiple models across a number of brands. At the same time, the VSRC group launched an investigation into the parts and began evaluating the vehicle populations containing them. On Nov. 10, FCA initiated a yard hold in an effort to stop the production and shipment of vehicles equipped with the Kidde fire extinguishers. Ten days later, an investigator with the VSRC group started combing through historical parts and production information with timestamps dating back to 1973.  Over the next three weeks, employees for FCA U.S. Engineering, Mopar and the VSRC group reviewed individual part identification codes and associated vehicle identification numbers to understand the breadth of the impact of the defect.

On Dec. 18, the FCA Vehicle Regulations Committee decided to conduct a voluntary safety recall.

The Solution

FCA intends to swap the defective fire extinguishers installed in affected vehicles for new models with metal valves that prevent clogging. The automotive company plans to notify both dealers and owners Feb. 2, 2018. individuals in need of more immediate assistance can contact Chrysler customer service at (855) 271-0773. Callers should use the internal recall identification code T82. Owners can also reach out the NHTSA directly using its Vehicle Safety Hotline at (888) 327-4236.

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Chrysler recalls over 162,000 2017 Pacifica minivans over software glitch

NY Daily News – January 22, 2018

Chrysler recalls over 162,000 2017 Pacifica minivans over software glitch

Fiat Chrysler Automobiles issued a recall for more than 162,000 Chrysler Pacifica minivans due to a potential software glitch that may cause the vehicle to stall.

The issues lies in the engine control module software, which may incorrectly assess the engine’s operating status and cause it to stall under certain conditions…

Read the entire article on the NY Daily News website

Sean ReyesChrysler recalls over 162,000 2017 Pacifica minivans over software glitch

Chrysler Recalls Pacifica Minivan Because Its Engine May Stall

Consumer Reports – January 12, 2018

Chrysler Recalls Pacifica Minivan Because Its Engine May Stall

Vehicles recalled: 153,859 Pacifica minivans. This recall does not affect hybrid versions of the Pacifica, Chrysler said.

The problem: In certain situations, the ECM may incorrectly assess the operating status of the van’s engine. If this happens, the engine could stall…

Read the entire article on the Consumer Reports website

Sean ReyesChrysler Recalls Pacifica Minivan Because Its Engine May Stall

Chrysler Recalls Millions of Ram Pickups over Rollaway Concerns

 

Auburn Hills, Michigan – Jan. 9, 2018 – Fiat Chrysler Automobiles recently announced a recall of more than 1.48 million of its Dodge Ram pickup trucks, from model years 2009 to 2017, over concerns about the vehicles’ potential to roll away in certain situations, according to a filing made with the National Highway Traffic Safety Administration.

Specifically, this recall affects Ram trucks of various types, but all of which were equipped with a column shifter, rather than a floor shifter. In certain situations, the shifter can move the transmission out of “park” without a key in the ignition or the brake pedal being applied, which can lead to rollaways and, potentially, vehicle crashes or injuries.

The recall affects nearly 1.483 million Ram trucks, though only 3 percent are expected to carry this defect. The first vehicle group includes model year 2016 and 2017 Rams 3500 cab chassis with a gross vehicle weight rating of less than 10,000 pounds. These vehicles were produced from April 22, 2015.

The second group is model years 2011 to 2017 Ram 4500 and 5500 cab chassis, produced starting on Feb. 3, 2010. The third includes Ram 1500s from the model years 2009 to 2017, produced beginning on May 28, 2008. The fourth includes model years 2010 to 2017 Ram 2500s produced starting Aug. 31, 2009. The fifth includes Ram 3500s from model years 2010 to 2017, produced beginning Sept. 1, 2009. The sixth and final group includes Ram 3500 cab chassis from model years 2011 to 2017, manufactured starting on Feb. 3, 2010.

All affected vehicles had production end dates of Dec. 31, 2016, but there is a lack of field input beyond that date.

The Defect

The issue arises when the vehicle is running and in park, and the brake pedal is depressed. This energizes the vehicle’s brake transmission shift interlock. When the BTSI is energized for too long, it can overheat, causing its housing plastic to grow in size and the grease around it to degrade. That, in turn, could lead to the system’s locking pin to be stuck in the on position. When that happens, the vehicle can be shifted out of park without the brake pedal being depressed again or a key in the ignition.

Unfortunately, this defect would not be in any way detectable for consumers.

Timeline of Events

Beginning March 3, 2017, FCA’s Vehicle Safety and Regulatory Compliance organization opened an investigation into the defect stemming from a 2016 model year Ram with a column shifter being involved in a rollaway incident that led to driver injury.

A few months later, in May, the organization began searching for customer complaints related to the column shifters in Ram trucks and began further reviewing warranty part return data in June. It was then that the potential cause of the defect – the BTSI locking pin – was first suspected.

On June 22, the VSRC was made aware of a test fleet of 240 Ram trucks, in which 72 were able to move the shifter out of park upon replicating the above conditions. Over the next several months – from June to December – the organization visited with suppliers, tested parts and conducted field surveys to determine the scope of the issue.

Finally, on Dec. 18, 2017, FCA determined that it would need to conduct a voluntary safety recall of all affected vehicles.

The Solution

The fix for the defect is currently being developed by FCA, but the company will reimburse owners for the cost of repairing the issue when applicable. It asks that owners provide the receipts for the service so they can be reimbursed in full.

FCA will begin contacting both Ram owners and dealers about the recall Feb. 8, 2018.

adminChrysler Recalls Millions of Ram Pickups over Rollaway Concerns

62,000 Chrysler, Dodge, Jeep and Ram Vehicles

Cars.com – January 3, 2018

Volkswagen Recall of certain 2018 Audi A5 Coupe vehicles


Vehicles Affected: Approximately 62,000 model-year 2014-16 Chrysler Town & Country and 2018 Pacifica minivans; model-year 2004 Dodge Durango SUVs, 2007 Caliber hatchbacks, 2009 Challenger coupes, 2014 Journey SUVs, 2014-16 Grand Caravan minivans, 2015-16 Dart sedans and 2016 Charger sedans; model-year 2011 Jeep Patriot SUVs, 2014-16 Cherokee SUVs and 2017 Compass SUVs; and model-year 2012 and 2015 Ram 1500 pickup trucks, 2013-18 Ram 2500 pickups, 2012-18 Ram 3500, 4500 and 5500 pickups, and 2014-17 ProMaster and 2015-17 ProMaster City vans.
The Problem: Kidde plastic-handle or push-button Pindicator fire extinguishers sold through Mopar service parts may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force to cause injury and render the product inoperable. Either malfunction can increase the risk of an injury in a fire…

Read the entire article on the Cars.com website

Sean Reyes62,000 Chrysler, Dodge, Jeep and Ram Vehicles

Chrysler recalls various vehicles with electrical issue

Consumer Affairs – December 18, 2017

Chrysler recalls various vehicles with electrical issue

Chrysler (FCA US LLC) is recalling 17,116 model year 2014 Dodge Challengers, Chargers, Durangos, Chrysler 300s, and Jeep Grand Cherokees equipped with a 3.6L engine and a 160 amp alternator.
The alternator may fail suddenly, causing the vehicle to stall without warning, increasing the risk of a crash…

Read the entire article on Consumer Affairs website

Sean ReyesChrysler recalls various vehicles with electrical issue

Chrysler recalling thousands of vans over impact sensors

 

Auburn Hills, Michigan – Dec. 12, 2017 – Chrysler recently issued a recall order for more than 3,500 of its 2018 Ram ProMaster cargo vans, citing an issue with the vehicles’ front door impact pressure sensors, according to a letter submitted to the National Highway Transportation Safety Administration.

The affected ProMaster vans have a new pressure sensor, but use the same fastening rivets as the vehicles with the older sensors, potentially leading to the driver’s side door airbags to unexpectedly deploy in certain situations. These vehicles were produced from late July to late August of 2017. Only about 13 percent of the 2018 ProMasters are estimated to have this defect.

The Defect

The existing fastening rivets in question were incorrectly fastened to the new sensors, which are designed to expand within a plastic attachment. Due to the incorrect installation, those sensor housings could fracture and potentially affect either sensor retention overall or the gasket seal-to-door area. If that happens, it could trigger the deployment of the driver’s door airbags in some crashes. That, in turn, could lead to additional injury risk for drivers.

Timeline of Events

While production with the existing fastening rivets began July 24, the investigation into the potential flaw did not begin until Aug. 18, initiated by Chrysler’s Manufacturing Quality organization. Two days later, the investigation determined that there was nothing materially wrong with either the rivets or sensors, so further information was sought. On Aug. 22, the rivet issue was discovered, prompting an effort to replace more than 1,300 affected vehicles built from Aug. 18 to 23 that were held back during the investigation.

Then, on Sept. 20, the full investigation was completed, and found that because of how random the causes behind any potential fractures were, it was advisable to recall all 2018 ProMasters built before Aug. 23. Through early November, Chrysler was unaware of any accidents or injuries that may have stemmed from this defect.

The Solution

Chrysler’s voluntary recall of the affected vehicles will replace both the front door impact pressure sensors, and fasten them with the proper rivets. The company will also ask in the letters it mails to affected owners that they include the receipts or other proof of payment for these repairs, so that it can reimburse customers for whatever expenses they incur.

Both owners and dealers will be notified on or about Jan. 3, 2018.

adminChrysler recalling thousands of vans over impact sensors

Chrysler recalls vehicles with defective oil pump housings

 

Auburn Hills, Mich. – Nov. 30, 2017 – Fiat Chrysler Automobiles has recalled more than 350 vehicles potentially equipped with defective oil pump housings, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects 2018 Jeep Compass sport utility vehicles produced on Sept. 11, 2017 and Jeep Cherokee sport utility vehicles produced between Sept. 9, 2017 and Sept. 28, 2017. FCA estimates that just 1 percent of the vehicles referenced in the action possess the defective features.

The Defect

The affected models include 2.4 liter engines that were constructed using cracked oil pump housings that are prone to failure. Should failure occur, the vehicle engine will stall without warning. This poses a serious safety threat to owners as an unexpected stall could result in a collision. That said, FCA has not received any reports connecting the defective feature to accidents or injuries.

Timeline of Events

On Sept. 13, 2017, an oil pump supplier collaborating with FCA notified that company that cracks had been discovered in the housing for multiple oil pumps. Two days later, the FCA Vehicle Safety and Regulatory Compliance committee launched an investigation into the matter, which engineers at assembly plants in Toluca, Mexico and Belvedere, Illinois had independently confirmed via separate Product Related Issue reports.

Throughout September and October, FCA confirmed the existence of the defective components in finished vehicles through production inspections and parts data. On Oct. 5, the automaker finished gathering data and submitted the evidence to the Vehicle Regulations Committee, which decided to conduct a voluntary safety recall Oct. 17. FCA notified dealers Oct. 24.

The Solution

The car manufacturer has directed dealers to inspect and replace the oil pump housing assemblies in affected vehicles free of charge, according to an NHTSA recall acknowledgement document. FCA plans to notify owners on or around Dec. 13. Those in need of more immediate assistance can contact FCA customer service at (800) 853-1403. Callers should use the internal recall identification code T65. Owners can also reach out to the NHTSA directly using its Vehicle Safety Hotline at (888) 327-4236.

adminChrysler recalls vehicles with defective oil pump housings

Chrysler recalls vehicles with defective occupant restraint features

 

Auburn Hills, Mich. – Nov. 3, 2017 – Fiat Chrysler Automobiles has recalled more than 414,000 vehicles potentially equipped with defective occupant restraint controllers, according to documentation filed with the National Highway Transportation Safety Administration. The campaign affects models across multiple brands, including:

  • 2012 Jeep Liberty sport utility vehicles manufactured between June 17, 2011 and Aug. 16, 2012.
  • 2012-2013 Chrysler 200 midsize sedans produced between June 25, 2011 and Jan. 15, 2012.
  • 2012-2013 Dodge Avenger midsize sedans produced between June 25, 2011 and Jan. 15, 2012.

FCA speculates that approximately 5 percent of the vehicles named in the recall contain defective parts.

The Defect

The models referenced in the action may come equipped with damaged ORC assemblies that are prone to jumper resistor failure, a condition that materializes following prolonged electrical overstress. ORC shutdown may cause the active headrests in affected vehicles to malfunction. This poses a serious risk to occupants involved in collisions, as the lack of AHR support may increase the likelihood of cranial concussion. That said, FCA has yet to receive field reports connecting the defective ORC assemblies to any accidents or injuries.

The air bag warning light normally illuminates in vehicles with defective ORC assemblies.

Timeline of Events

On July 2, 2013, FCA launched a voluntary safety recall for 2012 Jeep Liberties, 2012-2013 Chrysler 200s and 2012-2013 Dodge Avengers, after discovering that these vehicles contained integrated power modules that were causing ORC failure and inhibiting AHR operation, according to a chronology document. Dealers reprogrammed the TIPM units in these models to address both issues. Almost four years later on May 16, 2017, the NHTSA contacted FCA and notified the company of several driver complaints referencing the three models included in the 2013 recall. These reports described instances in which the air bag warning light turned on with no clear explanation, apparently indicating some safety feature malfunction. On May 19, the FCA Vehicle Safety and Regulatory Compliance group launched an investigation into the reports. One day later, the auto conglomerate ordered parts from the field for analysis. The NHTSA opened a concurrent inquiry June 1.

Throughout June and August, FCA received 13 ORC assemblies from the vehicles mentioned in the initial NHTSA reports. In July, the car company determined that at least two parts showed signs of jumper resistor failure due to electrical overstress. On Aug. 11, FCA engineers pinpointed a third part that ceased working following overstress and on Oct. 2, they encountered a fourth problematic component. Two days later, the FCA Vehicle Regulations Committee determined that a voluntary safety recall was necessary.

As of Sept. 29, FCA has received 122 vehicle owner questionnaires, 367 customer assistance inquiry requests and 2,453 warranty claims related to defective ORC equipment.

The Solution

FCA intends to direct dealers to replace the ORC assemblies in affected vehicles free of charge, according to a recall acknowledgment document submitted to the NHTSA. The vehicle manufacturer will notify both dealers and owners on or about Nov. 29. The latter should expect to receive word from FCA via first-class mail. Owners in need of more immediate assistance can contact FCA customer service at (800) 853-1403. Callers should use the internal recall identification code T56. Owners can also reach out the NHTSA directly using its vehicle safety hotline at (888) 327-4236.

adminChrysler recalls vehicles with defective occupant restraint features