2018 Subaru Crosstrek Recall; Floor Mat Can Obstruct Gas/Brake Pedals

Torque News  – November 28, 2017

2018 Subaru Crosstrek Recall; Floor Mat Can Obstruct Gas/Brake Pedals

Subaru of America is recalling certain 2018 Crosstrek vehicles that may be equipped with an incorrect floor mat retention bracket. The brackets installed on the driver’s side floor mat may move out of position and possibly interfere with the driver’s operation of the accelerator pedal and/or brake pedal. Should that occur, it could lead to a crash.
The 2018 Subaru Crosstrek just recently received a complete remodel from the ground up and it’s been a top-seller for the brand in America right out of the gate. New-generation models often get recalled due to quality control issues already fixed on the outgoing model. This recall is due to using a part designed for other models in the Subaru lineup during the installation process.
What’s the issue
The National Highway Traffic Safety Administration (NHTSA) says a floor mat retention bracket designed for other Subaru models was inadvertently installed in the 2018MY Crosstrek. Because of this, the retention force is not sufficient, possibly resulting in the bracket detaching from the vehicle body…

Read the entire article on the Torque News website

Sean Reyes2018 Subaru Crosstrek Recall; Floor Mat Can Obstruct Gas/Brake Pedals

Subaru recalls performance cars with defective audio equipment

Recall Masters  – November 1, 2017

Subaru recalls performance cars with defective audio equipmentgain

Subaru of America has recalled more than 9,100 vehicles possibly equipped with defective audio equipment, according to documentation filed with the National Highway Transportation Safety Administration. The campaign affects 2015 Subaru WRX performance sedans with production dates ranging from Jan. 17, 2014 to April 9, 2015. Subaru suspects 100 percent of the vehicles referenced in the action contain the defective equipment.

The Defect

The affected sedans likely feature factory-installed subwoofers positioned so that they abut luggage stowed in the trunk. This contact can loosen the subwoofer’s wiring, causing complete disconnection. Should these charged fixtures meet the metal frame of the subwoofer, an intermittent short may occur and damage to integrated circuit components. In some cases, the broken IC parts can generate constant electrical current, leading the subwoofer to overheat and increasing the likelihood of a fire. This poses an obvious safety threat to occupants…

Read the entire article on the Recall Masters website

Sean ReyesSubaru recalls performance cars with defective audio equipment

Subaru recalls performance cars with defective audio equipment

 

Cherry Hill, N.J. – Nov. 1, 2017 – Subaru of America has recalled more than 9,100 vehicles possibly equipped with defective audio equipment, according to documentation filed with the National Highway Transportation Safety Administration. The campaign affects 2015 Subaru WRX performance sedans with production dates ranging from Jan. 17, 2014 to April 9, 2015. Subaru suspects 100 percent of the vehicles referenced in the action contain the defective equipment.

The Defect

The affected sedans likely feature factory-installed subwoofers positioned so that they abut luggage stowed in the trunk. This contact can loosen the subwoofer’s wiring, causing complete disconnection. Should these charged fixtures meet the metal frame of the subwoofer, an intermittent short may occur and damage to integrated circuit components. In some cases, the broken IC parts can generate constant electrical current, leading the subwoofer to overheat and increasing the likelihood of a fire. This poses an obvious safety threat to occupants.

Owners with vehicles containing the defective equipment have reported hearing crackling noises. Subaru suggested turning off the car audio system to silence these sounds.

Timeline of Events

In January 2017, Subaru received a field report detailing an instance of subwoofer overheating in a 2015 WRX performance sedan. Two months later, quality assurance personnel at the automaker took possession of the subwoofer and amplifier from the vehicle named in the report. In April, the Japanese automaker shipped the parts to the supplier, Harman International Industries, for analysis. On April 28, Harman submitted its findings. Engineers at the audio company had discovered that the IC features in the subwoofer sustained damage due to overstress. They also found that an electrical short had occurred when the subwoofer wire made contact with the metal support frame. However, Harman could not identify the root cause of the short. As a result, Subaru launched its own investigation to better understand the origin of this electrical disturbance.

In May 2017, Subaru received another field report from a dealer in Australia. Again, the company requested and received the parts involved for evaluation. Four months passed before engineers at the company uncovered the root cause: contact between the subwoofer and luggage. On Sept. 29, Subaru decided to conduct a safety recall. The organization notified dealers Oct. 9.

The Solution

The automaker has directed dealers to inspect the subwoofer wires and install wire retainer clips in affected vehicles free of charge, according to a recall acknowledgment document from the NHTSA. In some cases, dealers may replace the subwoofers altogether, a repair that Subaru has also pledged to subsidize. Owners should have received notification Oct. 31 via first-class mail. Those that did not can contact Subaru customer service personnel at (800) 782-2783. Callers should use the internal recall identification code WTQ-76. Owners in need of further assistance or information can also contact the NHTSA using its vehicle safety hotline at (888) 327-4236.

 

adminSubaru recalls performance cars with defective audio equipment

Vaporizing fuel an issue in 2017 Subaru recall [Video]

Cherry Hill, N.J.—April 20, 2017—A new Subaru recall will target more than thirty-three thousand vehicles for a fuel system risk. The National Highway Traffic Safety Administration report said that the recall impacted 2017 Subaru Impreza 4D and 5D vehicles.

In these autos, drivers could have trouble starting the engine or keeping it going. This could signify an internal problem processing winter fuel. If the engine vaporizes the fuel, it could cause pressure to drop.

Although the problem concerns the fuel itself, it actually stems from the software installed within the engine control unit. The fix therefore will require new software for this system. Production for these impacted vehicles only recently ended March fifteenth, and the report estimated that all of the suspected vehicles likely had the defect.

adminVaporizing fuel an issue in 2017 Subaru recall [Video]

2017 Subaru Impreza Recalled For Possible Engine Stalling

CarScoops – April 19, 2017


2017 Subaru Impreza Recalled For Possible Engine Stalling

Subaru has informed the National Highway Traffic Safety Administration (NHTSA) of a new safety campaign conducted on certain 2017 Impreza vehicles.

Built from October 18, 2016, to March 17, 2017, and from September 23, 2016, to March 21, 2017, these cars could suffer from engine stalling, due to winter fuels that may vaporize prematurely in the fuel line.

“When North American winter fuel, which will vaporize at a lower temperature, is used, the fuel may begin to vaporize in the fuel line, under higher ambient temperature, low speed, or stopped driving conditions”, the NHTSA notes in its description of the defect.

Subaru is aware of one incident related to this condition, which led to the recall, and will inform owners of the 33,131 examples in the United States, and 4,216 units in Canada, advising them to schedule an appointment with an authorized dealer…

Read the entire article on the CarScoops website

Sean Reyes2017 Subaru Impreza Recalled For Possible Engine Stalling

2017 Subaru Impreza: Recall Alert

Cars.com – April 18, 2017


2017 Subaru Impreza: Recall Alert

Vehicles Affected: Approximately 33,000 model-year 2017 Subaru Impreza cars

The Problem: Winter fuels may vaporize prematurely in the fuel line, resulting in a reduction in fuel pressure that could cause the engine to stall, increasing the risk of a crash.

The Fix: Dealers will reprogram the engine control unit to turn the radiator cooling fan on at a lower temperature for free…

Read the entire article on the Cars.com website

Sean Reyes2017 Subaru Impreza: Recall Alert

Subaru Recalls Impreza Vehicles Due to Display Glitches [Video]

Cherry Hill, N.J. — March 15, 2017 — Some Subaru Impreza vehicles are subject to a new recall, according to CNet.

The source said that these vehicles had display screen problems. Drivers attempting to use the backup camera could instead be greeted with an empty or frozen screen. The recall concerns approximately 26,564 autos. To fix this problem, dealers will install new software, supposedly as soon as March 20.

A user complaint from North Carolina addressed a similar concern with this same make and model last month. In a statement on the National Highway Traffic Safety Administration website, this unnamed owned said that the radio presets disappeared days after using the vehicle, and that the in-car Starlink system was making noise due to a problem with system code.

According to this note, Subaru customer service verified this unnamed person’s vehicle defect.

adminSubaru Recalls Impreza Vehicles Due to Display Glitches [Video]

Subura Recalling Cars for Problems with Rearview Camera [Video]

March 14, 2017 report from WILX NBC Channel 10 in Lansing, Michigan

Sean ReyesSubura Recalling Cars for Problems with Rearview Camera [Video]

Subaru recalls 26,000 Imprezas for backup camera gremlins

CNET Road Show – March 10, 2017


Subaru recalls 26,000 Imprezas for backup camera gremlins

Sure, you may not need a backup camera, but if it’s not working when it’s supposed to, it’s still a pain.

Subaru issued a recall for 26,564 examples of the 2017 Impreza in both sedan and hatchback guise. The vehicles in question have production dates between Sept. 12, 2016 and Feb. 23, 2017.

The issue isn’t actually related to any mechanical part of the vehicle — instead, it comes from Harman’s infotainment unit, which underpins Subaru’s Starlink system. The backup camera display might not show up properly.

It could be a black screen due to a memory error during the initial boot-up, or the screen might freeze if too much is happening at the same time. Either way, when putting the car in reverse, the camera might not show up on the screen when it’s supposed to, which can technically increase the risk of an injury or collision…

Read the entire article on the CNET Road Show website

Sean ReyesSubaru recalls 26,000 Imprezas for backup camera gremlins